What our Customers say...

Fire Damage Testimonials

Our family was spending our first Christmas together in our new home, so we wanted to have a nice little fire. Turns out, small fires in your fireplace during the holidays have the potential to become big nuisances when it comes to smoke damage. Luckily, we knew about SERVPRO and they were able to come by and fix the problem lickety-split! Big thank you to the team that helped us from SERVPRO of Manchester/Mansfield!

We found out that half of our house was up in flames when we were at work, and we didn’t know what to do. Our neighbors had called us to alert us after calling 911. We got home right as the firemen were finishing putting out the flames. It was actually one of the firemen that recommended we call SERVPRO to mitigate the damage and handle the restoration. They got here so fast, and made the place good as new again. We are so grateful for their amazing service.

I want to thank SERVPRO for the amazing work they did when they came to restore my home when it suffered water and smoke damage. The whole team was hard working, compassionate, and very helpful, which are great qualities to have when helping someone through a distressing time. You did a great job with everything. Thanks again!

SERVPRO of Manchester/Mansfield has the best crew and administrative members! They worked hard to help me with the damage my home sustained after a big fire. They were in touch with me, the fire department, and my insurance company, making sure the communication about all details of the restoration process were clear. If this ever happened again, I’d call them first. I’d also strongly recommend them to anyone else in need. SERVPRO really goes above and beyond.

SERVPRO did an amazing job restoring my family’s home after the fire, and my wife and I wanted to thank you. You put great care and effort into the full restoration, took care of our needs, and had an amazing attitude the whole time. Both the project manager and his crew were top-notch. Everyone went above and beyond. You can trust SERVPRO to get the job done well and done fast.

Our whole house had a smoky smell from a minor kitchen fire, just before our Halloween party. We thought it would be an easy fix, but found that our efforts weren’t working. We had SERVPRO come and they completely eliminated the smell. The project manager was able to inform us of why our efforts to neutralize the smell were ineffective, and gave us some tips in case we had another incident in the future. He also kept us informed about the project from start to finish. Thank you for providing such great service!

My house in Storrs, Connecticut was serviced by SERVPRO of Manchester/Mansfield recently. I was impressed by how responsive, expert and polite they were. Here forward I will be referring them to everyone in need of fire or water damage restorations.

SERVPRO of Manchester/Mansfield came out and cleaned up the destruction of a grill fire on the porch of my home in Tolland. They arrived quickly and did what they needed to do. I highly recommend them to my friends and family. 

"SERVPRO serviced my house in Madison, Connecticut after a fire ripped through the second floor. They were very responsive, professional and courteous. I would refer them to anyone I know for fire damage or water damage."

We reinspected the home and it was such a relief to find that all the services were thoroughly performed. The homeowner was delighted by your professionalism and the results. 

Thanks so much,

Cam Jenkins

Property - Field Claims Representative