Ron is Vice President of SERVPRO Manchester / Mansfield. He takes great care in making sure the jobs that come through SERVPRO run quickly and smoothly. As Vice President, Ron does it all from customer calls to job monitoring, tracking, and coordination. Ron is very big on customer service. It’s the most important thing to him that each one of our customers is treated with the best customer service we can possibly provide.
As Operations Manager Nate is in charge of managing all production operations, ensuring that jobs are completed according to the highest quality and standards. Nate is an intricate part of our team with outstanding knowledge of the Restoration Industry. His attention to detail and clear explanation of the process will assist any of our clients in times of need.
Mary combines her leadership with strategic thinking to provide excellent customer service. She stays up to date on jobs, documentation, and making sure the office accounts are in perfect order. Mary always positive attitude and is quick to help those who are in need.
Alberto is our warehouse assistant manager. He takes excellent care in maintaining the receiving and distribution of operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. As well as maintaining warehouse staff by recruiting, selecting, orienting, and training employees.
Arnaldo provides excellent customer service and is an expert at what he does. Our technicians are an important part to the core of our company, they're highly valued and always strive for customer satisfaction.
Ben’s position as our Job File Auditor couldn’t be of more importance. Ben ensures compliance with internal control procedures by examining records, reports, operating practices, and documentation. As well as verifying the assets and liabilities by comparing items and jobs towards past documentations.
As a Crew Chief, Brandy is primarily responsible for planning and supervising the work of her maintenance crew. She overlooks each project and gives each technician an assigned task to perform individually or as a team to get the job done as fast as possible. Brandy is well known for her outstanding customer service and satisfaction.
Bryan is another crew chief for SERVPRO of Manchester/Mansfield. Managing crews throughout the area prioritizing projects, assigning work tasks, maintaining records, monitoring work quality, and keeping everything moving as scheduled to make it seem “Like it never even happened.”. Bryan has always been a strong leader that is devoted to every customer.
Carmen is yet another one of our crew chiefs and is among one of the most experienced also. Always ensuring our crew safety, training employees, assigning work tasks, and providing performance feedback. Carmen is highly valued here at SERVPRO of Manchester/Mansfield.
Chris is one of our most enthusiastic crew chiefs from the start to finish of each job. He provides fantastic customer service and always has a bird’s eye view overlooking each and every job when managing his crew. Chris is well respected and will ensure your home or business disaster is left “Like it never even happened.”.
Christina is our Senior Job File Auditor. She is able to use her skills to analyze the business and the accounting processes of our company. Senior Auditors use their findings to develop strategies to make the company become compliant and increase our productivity. Christina has worked her way to the top throughout the years and we couldn’t be any happier with the results she provides.
As our Operations Manager of Reconstruction, Dave plans, directs and coordinates all of our operations. The responsibility for ensuring and improving the performance, productivity, efficiency and profitability of all the departmental and organizational operations as well is tough to keep up with. But Dave is an expert and his experience is well recognized here at SERVPRO of Manchester/Mansfield.
David has one of our most important positions as the Priority Responder. He is the responder first to arrive on the scene to assess each disaster, communicate to our teams as to what will be needed, and initiates the start of a job as soon as possible to provide a swift completion of any size disaster that has affected your home or business. David sets the standard for client satisfaction often going above and beyond ensuring they are pleased with his services and those of his fellow crew members.
Dustin is One of Project Managers who is in charge of a specific project or projects. As the project manager, his job is to plan, budget, oversee and document all aspects of the specific project he is working on. Dustin works well with others and is an excellent communicator, we’re glad to have him as part of our team here at SERVPRO of Manchester/Mansfield.
Eric, another one of our Crew Chiefs is among one of our hardest workers. He is a great communicator and team leader. Mitigation could even be his middle name when he gets onto a job-site.
Felix is a Crew Chief here at SERVPRO of Manchester/Mansfield. He is always prepared for any job and devotes himself to each and every customer’s home or business disaster. Felix is an excellent asset to our team her at SERVPRO of Manchester/Mansfield and will leave your property as promised, “Like it never even happened."
Genesis is our Drying Specialist. She provides outstanding customer service, she is warm-hearted and is always there for each and every customer that she works with. Moisture plays a critical role in the stability of the indoor environment and removing excess moisture from wet materials that make up that structure as quick as possible is a very important part of combating water damage disasters. Genesis is a well-trusted employee and we’ve been delighted to have her join our team.
Igor is another Job File Auditor here at SERVPRO of Manchester/Mansfield. Igor is young and talented. Skilled and detail oriented, Igor performs a variety of non-financial audits of documents, files and other information. Organization is key when it comes to running a business with 24/7 service and Igor is in the core of it all.
Jesus Chino Rivera
Jesus is another one of our Crew Chiefs. He’s a professional at what he does and at the same time is always lightening the mood of his crew to keep things going smoothly. He is always building relationships & providing quality customer service. We’re happy to have him here at SERVPRO of Manchester/Mansfield.
One of our top Project Managers is Justin Corso. Justin can handle multiple projects overseeing each one and coordinating every aspect towards their completion on time, within budget, and within scope. We are honored to have his contagious charisma & can-do attitude on our team.
Karthika is another Job File Auditor here at SERVPRO of Manchester/Mansfield who brought with her a breadth of knowledge in all areas of computer, administrative, and documentation. Karthika always displays a positive attitude and has great multitasking skills. We’re grateful to have her on our team!
Production Manager Kyle Paris at your service. Kyle plans and organizes production schedules as well as negotiating and agreeing on budgets and timescales with clients and managers. Kyle is patient, people oriented, and adaptable to any situation. He also ensures that all health and safety regulations are met before the start of each job.
Leslie as a Crew Chief couldn’t be more helpful. She always works directly with her crew and keeps things on a tight schedule. She assists with administrative tasks and is always going above and beyond to ensure you return to your home or business disaster “Like it never even happened.”.
Luis is a Technician here at SERVPRO of Manchester/Mansfield. Luis has great problem-solving skills, he is always there for his customers, and works fluently under pressure. Mitigation is Luis’ primary objective when responding to a disaster and treats it with the utmost importance. We’ve been overjoyed with his spirited efforts since joining our team here at SERVPRO of Manchester/Mansfield.
Luis Burgos Ortiz
As a Technician, Luis’ valiant efforts when responding to disasters have been cherished by many customers. He is a well-respected and humble individual who is highly regarded and provides great customer service. The elbow grease of our Technicians is just but one gear that keeps our business at the top of the cleanup and restoration business.
Luis the Crew Chief. Luis has an array of talents and guides his crew with precision on each job. Time is of the essence when a disaster hits your home or business and Luis strives to get the job done as soon as possible so that you can return to the comfort of your home or open your business back up so that you can stay on track. “Like it never even happened.”
Another Crew Chief. Marilyn always creates a great communicative and upbeat atmosphere. Her crew is always concentrated, on task, and working steadfast to finish the job first, not last. She manages aspects of job completion, customer questions, and crew performance while performing onsite mitigation of customers' properties.
Mayra is in charge of Customer Service here at SERVPRO of Manchester/Mansfield. She brings a wealth of knowledge to the table to any customer with a question. Mayra has a track record of over-achieving customer satisfaction and handles the large of incoming phone calls with ease while prioritizing and managing her time effectively. We can’t thank her enough for what she does.
As another Crew Chief, Millie communicates with customers while supervising her production crew in completing tasks to industry specifications. Millie prides herself on her abilities to provide customer satisfaction, managing equipment, and having tasks followed as directed. Her energetic character helps each project move along as swift as possible and she is always ready for the next customer.
Steve is a Production Manager here at SERVPRO of Manchester/Mansfield. He manages a crew of production workers, ensuring all proper techniques and equipment are applied to get best results for customers' homes and offices that are affected by fires, floods, and other damaging events. Steve has an exemplary set of management and mitigation skills and is an expert in restoration.
Tim is our Warehouse Manager. At the forefront of it all he is in charge of determining all of the product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures. His inventory management and ability to lead and motivate others while delegating work equally as well keeps everything and everyone in balance.
Wilson is a yet another Crew Chief here at SERVPRO of Manchester/Mansfield. Wilson is always up for the next challenge when a disaster strikes. His role includes making sure all aspects of the onsite job process are completed correctly, with emphasis on customer satisfaction. He and his crew are fast, efficient, and always lending a helping hand to families and business owners in times of need.
Happy Holidays from SERVPRO of Manchester / Mansfield!