Recent Posts

Water Damage Cleanup in East Hartford CT

12/28/2020 (Permalink)

Water Damage Cleanup in East Hartford CT - image of toddler floating through a living room Water Damage Cleanup in an East Hartford CT Flooded Home

Water Damage Cleanup in East Hartford CT

When a homeowner needs water damage cleanup in East Hartford CT, we understand that it's an emergency. At SERVPRO of Manchester / Mansfield, we've seen how water from a broken pipe or a leaking roof can seriously damage your home interior and furnishings. When frozen pipes rupture, water seeps into corners, crawl spaces, and interior wall spaces.

Even if you don't notice your hot water heater leaking, water can flow to lower floors, destroying your home decor and ruining treasured personal belongings. When you call us, our water damage cleanup team responds 24 hours a day. We arrive fast and we work efficiently. We clean up your water damage and protect your home and your personal property from further damage and deterioration. 

At SERVPRO, we rely on specialized equipment and expertise to perform the most thorough water damage cleanup available. We rescue your home, your furnishings, and your personal property from damage, deterioration, and destruction. We have the experience to handle even the most complex restoration project and the dedication to do it right.

Inspection and Water Damage Assessment

Before we make recommendations for water damage cleanup in East Hartford CT, we inspect the affected areas. We do a complete walkthrough to document visible damage, and we search for areas with hidden problems. Once we determine what we need to accomplish, we establish a plan and discuss our recommendations with you.

SERVPRO Water Damage Cleanup 

When water enters your home unrestrained, it causes damage everywhere it goes. It saturates fabrics, wood, and other porous surfaces. It seeps into interior walls, flows beneath floor-coverings, and drips into electrical appliances. At SERVPRO, we’ve learned from experience that we can stop water damage by using our multifaceted approach. 

Water Extraction

When we do water damage cleanup in East Hartford CT homes, we begin by separating the wet property from the dry property to prevent additional damage. Next, we extract as much water as possible. 

Timing is critical when conducting water damage cleanup in East Hartford CT. Whether the water comes from a roof leak, frozen pipes, or a water main break, Our SERVPRO team removes the water as quickly as possible. We use specialized equipment to do the job thoroughly and fast. 

Drying 

After we remove as much water as possible, we use industrial driers and dehumidifiers to remove residual moisture. When a surface remains damp, mildew and mold settle in. They grow from spores that drift freely through the air. Wet or damp surfaces provide the perfect growth medium. Within days of a water damage event, you'll notice mold and mildew in the air. When you contact us immediately, we can interrupt the mold and mildew growth process before it damages your furniture, household furnishings, and other surfaces. 

Residual moisture also gradually warps or damages floors, drywall, interior floor and wall structures, and other porous surfaces. Timely notice allows our water damage cleanup crew to remove and dry out saturated items before damage starts. 

Dehumidification 

As we dry out your wet surfaces, moisture warms, evaporates, and lingers in the air. The moisture eventually resettles on porous surfaces, causing mold, mildew, and damage. To efficiently remove this moisture, the SERVPRO team measures a room’s size, relative humidity, and temperature. We use industrial dehumidifiers and air movers to circulate the air and remove airborne moisture. 

Odor Removal 

For our next step in completing water damage cleanup in East Hartford CT, we use industrial scrubbers, foggers, and other specialized equipment to remove offensive odors. We also use odor-neutralizing products to finish the process.

Cleaning and Sanitizing 

We complete our water damage cleanup process by cleaning and sanitizing air and surfaces with specialized equipment and professional-grade solutions.

Repair and Restoration

When the SERVPRO team completes your water damage cleanup in East Hartford CT, we also restore your home to its pre-water damage condition. Restoration sometimes includes drywall replacement and repair, wall-painting, structural adjustments, furnishing replacements, and other tasks.  

Commercial Building Restoration

The SERVPRO team also performs commercial water damage cleanup in East Hartford CT. We handle any clean-up and restoration job regardless of the size or the type of facility. We work fast and efficiently to minimize business interruptions. 

Contact SERVPRO of Manchester/Mansfield

We are a locally owned and operated SERVPRO franchise, and we’re committed to water damage cleanup in East Hartford CT. When you call us, we respond quickly to your water damage emergency. For information about water damage cleanup in East Hartford CT, give us a call at (860) 649-0836.

Fire Damage Cleanup in Vernon CT

12/6/2020 (Permalink)

Fire Damage Cleanup in Vernon CT Fire Damage Cleanup in Vernon CT

Fire Damage Cleanup in Vernon CT

When a fire ravages your home, fire damage restoration companies help you mitigate the damages. At SERVPRO, we understand that timing is critical. That’s why we’re available for 24/7 fire damage cleanup in Vernon CT.

Our team has the expertise, the specialized equipment, and the professionalism to perform critical post-fire restoration services. When we perform fire damage cleanup in Vernon CT, we provide services that often make the difference between saving your property or pitching it into the trash.

Inspection and Damage Assessment

Before we make recommendations for fire damage cleanup in Vernon CT homes, we inspect the property and determine what types of tasks we need to perform. We do a walkthrough, and we document visible damage, smoke contaminated air, and structural issues. We review our findings with you so you'll know what we need to accomplish.

Temporary Board-Ups and Tarping

Fires sometimes burn holes in roofs, walls, windows, and doors. Firefighters also create openings while attempting to put out a fire. These open areas leave your home vulnerable to additional loss. Rain can enter your interior, or your home could become a target for break-ins. Insurance companies understand this dynamic. That’s why property insurance policies include a clause that requires the owner to make reasonable repairs after their home sustains damage. Property owners must also "...Protect the property from further damage…”

We’re available 24 hours a day to assist you with board-ups and emergency repairs. If a fire caused a hole in your roof, we do emergency tarping to prevent additional problems.

Soot and Smoke Damage Removal

During a fire, gas and carbon particles form soot. Smoke and soot are so lightweight, that when a fire produces them in one room, they easily drift into other areas in your home. They coat your walls, floors, and fabrics, and they enter spaces, cracks, and air vents. They contaminate your personal property and home interiors with dark discoloration and acrid odors. If left in place, smoke and soot cause escalating damage and deterioration.

Even if your home has only minimal fire damage, smoke and soot don’t respond well to ordinary cleaning techniques. At SERVPRO, we use specialized equipment and commercial cleaning products specifically formulated for soot and smoke removal.

Odor Removal

As a fire burns, it releases chemicals into the air. The odor they generate is a nuisance, but it’s also a health hazard. If you don’t have smoke odor professionally removed, the smell and the chemicals can contaminate your air indefinitely.

When we conduct fire damage cleanup in Vernon CT, we remove odors using industrial scrubbers, foggers, other specialized equipment, and odor-neutralizing products. We remove odors from furnishings, walls, fabric surfaces, and all other affected areas.

Water Removal and Drying

Water is important for extinguishing large fires, but it also causes problems. Water saturates drywall and seeps into crawlspaces. It leaks into living and storage areas, destroying appliances, wood, fabric furnishings, treasured family photos, and documents.

Water creates the perfect conditions for mold and mildew to thrive. As they grow, they release an unpleasant smell. They damage porous surfaces and eventually destroy them.

We respond immediately after a fire to help prevent water damage before it begins. We remove water from saturated surfaces and dry out wet areas before mold and mildew begin to grow. We remove, sort, and dry-out personal property. When necessary, we remediate mold and mildew.

Fire Extinguisher Cleanup

When you spray a fire extinguisher, it leaves a powdery chemical residue. Some extinguisher chemicals irritate the skin, eyes, and mucous membranes. When we do a fire extinguisher clean up, we eliminate potential problems by eliminating all of the residues and cleaning affected surfaces.

Cleaning and Sanitizing

We clean and sanitize your furnishings, walls, ceilings, and other surfaces, using specialized equipment and professional-grade solutions.

Repair and Restoration

We complete the repairs and restoration necessary to return your home to its prior condition. This may include structural repairs, interior refurbishment, and replacement of interior furnishings.

Commercial Building Restoration

The SERVPRO team also performs commercial property fire damage cleanup in Vernon CT. We handle any clean-up and restoration services regardless of the size or type of facility. We work fast and efficiently to minimize business disruption.

Contact SERVPRO of Manchester/Mansfield

We are a locally owned and operated SERVPRO franchise, and we’re committed to fire damage cleanup in Vernon CT. We understand that it’s often difficult to recover from a fire, so we always respond quickly and we perform professionally.

We have restored damage caused by space heater fires, electric fires, wall fires, electrical fires, and many other types of fire emergencies. For information about fire damage cleanup in Vernon CT, give us a call at (860) 649-0836.

Smoke and Fire Damage Cleanup in Andover CT

12/6/2020 (Permalink)

Smoke and Fire Damage Cleanup in Andover CT Smoke and Fire Damage Cleanup in Andover CT

Smoke and Fire Damage Cleanup in Andover CT

When you need smoke and fire damage cleanup in Andover CT, you want a restoration company that does an expert job. SERVPRO of Manchester/Mansfield provides local, experienced professionals. When fire damages your home, it's personal. You demand fast action, and you deserve dedicated performance. We understand that your home restoration is important. That's why we respond to your emergency 24 hours a day, 7 days a week.

At SERVPRO, we are seasoned restoration professionals. Our team has the training to recognize a complex restoration challenge and the skills to do the job right. When we come to your home, we arrive prepared. We bring the specialized equipment, effective cleaning solutions, and solvents necessary to handle even the most complicated tasks.

Inspection and Damage Assessment

Before we begin our process of smoke and fire damage cleanup in Andover CT homes, we inspect and assess the damage. We understand that each fire is different and each home sustains damage in unique ways. During our initial walkthrough, we examine each area in your home to inventory the damage and establish your personalized restoration plan.

  • Document visible fire, smoke, and soot damage
  • Determine your need for emergency repairs
  • Inspect structural issues
  • Assess ambient air for smoke contamination
  • Look for water residue and moisture
  • Evaluate your need for immediate restoration services

Once we understand the full scope of your damages, we review the information with you and proceed with emergency measures.

Temporary Board-Ups and Tarping

Before we begin smoke and fire damage cleanup in Andover CT homes, we complete emergency protective measures. We board up damaged doors and windows and tarp any open areas on your roof. This step is critical because fires sometimes burn openings in roofs, walls, and other areas. Firemen also create emergency openings while putting out fires.

These openings leave your home exposed to adverse weather conditions and criminal activity. Even light rain can further damage your home interior and its furnishings. When a building is vacant and unprotected, thieves see it as an opportunity for criminal activity. Our protective measures minimize the potential for additional damage and theft.

Property insurance policies specifically require insureds to perform emergency repairs and protect property from further damage. Our emergency efforts help you ensure compliance with your insurance policy terms. We’re available 24 hours a day to assist you with board-ups, tarping, and emergency repairs.

Soot and Smoke Damage Removal

Fire, gas, and carbon particles create the soot that drifts throughout your home. Fire soot and smoke soot coat walls, ceilings, and fabric surfaces. They enter vents and closets, leaving behind a dark coating and a pungent smell. Soot and smoke contaminate everything they touch. As part of our fire damage and smoke damage restoration, we remove harmful residue and odors to save your belongings from further damage.

Odor Removal

When fires release chemicals into your home, odors become a lingering problem. If they remain in your home, they sometimes cause breathing difficulties and other health problems.

When we conduct smoke and fire damage cleanup in Andover CT homes, we professionally remove chemical contaminants and odors. We use industrial scrubbers, foggers, specialized equipment, and odor-neutralizing products. We remove lingering smells from walls, fabric surfaces, furniture, and other affected areas.

Water Removal and Drying

Firemen need water to put out fires and minimize structural damage. It’s highly effective at extinguishing flames, but water often seeps beyond the immediate areas. Until you remove and dry out all the water, moisture allows mold and mildew to grow. They damage fabric, wood, photographs, furniture, and other porous surfaces; and they generate an unpleasant mildewy smell.

Water removal and drying are two important facets of smoke and fire damage cleanup in Andover CT. Because we respond immediately, we remove the moisture before mold and mildew have a chance to destroy your property.

Fire Extinguisher Cleanup

A fire extinguisher’s powdery compounds eliminate small fires, but they coat surfaces with a chemical residue. If not properly eliminated and cleaned, some chemicals irritate your skin, eyes, and mucous membranes. We clean and remove extinguisher residue when we perform smoke and fire damage cleanup in Andover CT homes.

Cleaning and Sanitizing

Cleaning and sanitizing refresh your furnishings, walls, ceilings, and other surfaces in your home. Our SERVPRO team uses specialized equipment and professional-grade solutions to do the job right.

Repair and Restoration

We perform all the repair and restoration tasks necessary to get your home back to livable condition. In addition to our emergency services and clean-up work, we do structural repairs, interior refurbishment, and furnishings replacement.

Commercial Building Restoration

The SERVPRO team also performs commercial smoke and fire damage cleanup in Andover CT. We handle any clean-up and restoration operation regardless of the size or type of structure. We work fast and efficiently to minimize interruptions that sideline your business.

Contact SERVPRO of Manchester/Mansfield

We are a locally owned and operated SERVPRO franchise, and we’re committed to smoke and fire damage cleanup in Andover CT. We always respond quickly and we perform professionally.

Our SERVPRO team has restored damage caused by space heater fires, electric fires, wall fires, and many other types of fire emergencies. For information about smoke and fire damage cleanup in Andover CT, give us a call at (860) 649-0836.

Documents Damaged by Water or Fire? Call SERVPRO

11/20/2020 (Permalink)

A pile of damaged documents and books Trust the pros at SERVPRO of Manchester/Mansfield to restore your important documents when they've been damaged by fire or water.

Think about what you would have to do after a fire or water emergency in your home or business: stop the damage from getting worse, evaluate the situation and make a plan to remediate the damage, remove the ruined items, repair or replace your damaged structure, inventory and clean your damaged possessions, work with your insurance company to cover the expenses, and then, finally, restore everything back into your structure. That’s a huge, specialized job—which SERVPRO of Manchester/Mansfield handles every single day for our customers.

Now, think about some of those damaged items: your important documents. These are not so easily replaced, which is why trusting SERVPRO’s experts to restore your salvageable papers is the best way to preserve these valuable items.

What Kind of Documents Need Restoration?

Homeowners often have lots of important papers stored in their houses:

  • Financial, legal and medical records
  • Correspondence
  • Personal papers, including priceless family items
  • Decades of photos
  • Books

Business owners keep important records and files at their facility:

  • Legal documents
  • Financial reports
  • Personnel records
  • Project-specific files

How SERVPRO Approaches Document Restoration

SERVPRO takes your damaged documents seriously—we know it’s not “just paper.” Our crew members have years of training and experience, and they use the latest technology and tools to restore these delicate objects.

Our sophisticated techniques include these state-of-the-art processes:

  • Gamma irradiation: documents that have been exposed to floodwaters, sewage, toxins or biohazards are treated to sterilize and remove pathogens.
  • Vacuum freeze-drying: water-damaged documents are restored with the same advanced technology used by the Library of Congress, the National Archives and Records Administration and the General Service Administration.

When we arrive at your home or business, we begin by evaluating and inventorying your documents. We remove the salvageable items to our secure facility in central Connecticut, where our crews restore the documents under round-the-clock video surveillance in accordance with HIPAA standards.

A SERVPRO Extra: Digital Copies of Your Documents

Once we’ve completed the document restoration, we offer to create digital versions of your papers. You gain these benefits:

  • Protection from future damage from fires and floods
  • 24/7 accessibility from anywhere
  • Easy, fast sharing with family and friends, or business associates and employees
  • Less need for storage space

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

5 Services to Look for in a Storm Restoration Company in Manchester

11/12/2020 (Permalink)

Storm Restoration Company in Manchester When a storm or natural disaster hits your Manchester home or business, call SERVPRO of Manchester/Mansfield for professional storm damage cleanup.

In the last two years, Connecticut has suffered 15 tornadoes, tropical storm Isaias, and several heavy snowstorms. Storm damage doesn't always come from wind. Flooding, fires, and hail can demolish valuables and homes.

Fallen trees and downed power lines destroy property and create danger. High winds can rip roofs from houses, and lightning can start ferocious fires.

Once a natural disaster has occurred, storm restoration experts can help you. While some property may be a write-off, many damages are not permanent.

Storm restoration experts like SERVPRO can help you recover the residential or commercial property. Make sure you hire professionals with the skillset to handle a range of damages. All storm restoration companies should handle water, fire, and mold damage.

Storm restoration experts can help you clean, repair, and rebuild your property. Let's take a look at the five essential services to look for in a restoration company.

Prerequisites

Before we outline vital services, there are some basic essentials to keep in mind. Reputable storm restoration companies should be professional and certified. For best results, your storm restoration contractor should carry as many of the following traits as possible. 

27/4 Availability

Your chosen storm restoration company should have 24/7 availability. The first 24-48 hours, after a storm has left or calmed down, are crucial. In these hours, much of the damage is still reversible without extensive repair.

This is especially true for water damage. If water is left sitting, it can cause mold and rot. Even after draining the water, mold can cause health effects to your family. Storm restoration contractors should begin their work as soon as possible.

Certification

Seek out restoration contractors that have professional qualifications, especially for cleaning services tailored for disease prevention.

Reputable companies like SERVPRO go beyond the industry standard. SERVPRO uses its unique "three C's" approach to clean even viral pathogens. The SERVPRO model is based on bespoke consulting and expert hospital-grade cleaning.

Each location cleaned by SERVPRO will also be stamped with its own shield. All employees and customers can see the business's commitment to comfort and security.
All SERVPRO certifications comply with industry-standard CDC, RIA, and IICRC qualifications. All cleaning products are also EPA approved.

Find a storm restoration company with equal or comparable certifications. IICRC (Inspection, Cleaning, and Restoration Certification) is an excellent place to start. Other qualifications to look for include the following:

  • ACAC (American Council for Accredited Certification
  • IAQA (Indoor Air Quality Association)

Insurance Compatible

With the hope that you already possessed storm damage insurance, make sure your contractor possesses the know-how. Storm damage restoration contractors should understand how to work with insurance companies.

Insurance can be confusing to navigate. But if not done correctly, you may end up with large bills that your insurance will not cover. Worse than having no insurance is paying for insurance and your cleaning bill.

Experienced Professionals

If you can, find a storm restoration contractor that has been in business for a long time. Storm restoration is an industry founded on experience.

Each situation is vastly different and requires a new approach. Fire damage, flooding, mold, or roof damage all demand specialized procedures.

Years of experience will ensure that companies operate safely. Companies like SERVPRO have been serving customers since 1967. With over 53 years of experience - your damaged property is in safe hands.

Range of Services

Perhaps the most crucial factor is what services your contractor offers. Every storm restoration contractor should be able to handle a few different types of damage. Often, storms will cause more than one form of damage to a building.

For example, water damage and extraction are often paired with mold treatment. If your storm restoration company can only handle one type of damage, you may have to contact several companies. Multiple contractors can be expensive and confusing.

Storm Restoration Services

Storm restoration services should include a range of possibilities. The specific services in demand may vary according to the type of damage. The following are five key examples.

1. Water Damage Mitigation

If your building suffered water damage from storm flooding, this service is vital to look for. Make sure you check if your potential contractor has this service before moving further.

Water damage mitigation takes qualified expertise to conduct well. Companies should have the correct knowledge, experience, equipment, and training.

Water damage mitigation is the repair of basement floods, broken seals, and broken or frozen pipes. Storm damage isn't always necessary; you may have a faulty, leaking water heater.

Advanced equipment helps contractors locate and extract the water before mold grows. It is key that technicians also monitor the drying process. If mold begins to grow, you may need to have an expert remove it.

2. Mold Damage

Mold damage can be tricky and dangerous for inhabitants. 24/7 availability is critical because mold can grow in less than 48 hours. 

The faster your storm restoration contractor can arrive, the cheaper the cost. Mold damage becomes more expensive over time.

Mold is often caused by leaks in pipes or heavy rain entering the home. When left untreated, mold can cause health effects.

Mold can also rot wooden structures, causing structural weaknesses. Indoor air quality is significantly reduced by mold. 

Mold doesn't need to start in your building or home. Mold spores are microscopic and can enter your home through the following:

  • Air vents
  • Heating systems
  • Clothing or pets
  • Windows and doors

3. Cleaning Services

Storms cause havoc. Most imagine wind, rain, and floods when they think of storms. But the mess left behind by storms can be a health hazard.

Carpets are ruined, strange smells begin, sewage can overflow, and more. Storm restoration contractors should be able to handle any mess. Mold, sewage, smells, and stains are all fair game.

Carpet and Upholstery

Storm damage often causes stains and soiled carpeting or furniture. Make sure your storm restoration company can deal with these types of damages.

Bonnet cleaning is ideal for low pile carpets. It uses minimal moisture and only cleans the fibers you can see, not deep into the carpet. The process involves using a bonnet cleaning machine.

After a thorough vacuum, a bonnet machine with a bonnet cleaning chemical can be effective. Devices have a circular brush that scrubs away surface stains.

Hot water extraction (HWE) combines hot water and chemicals injected at high pressure. Once the chemicals and water lift the soiling materials, a powerful vacuum removes them.

HWE can be portable or truck mounted. Portable machines reach higher floors easier.
Deluxe preconditioning and rinsing or premier cleaning restores deeply soiled areas.

This is a commercial-grade cleaning service. Dry cleaning can also help to clean upholstery that can lose its color.

Preventative maintenance can help in circumstances other than storm damage. Regular vacuuming, spot removal, and moving furniture help to keep your carpet healthy. Get a professional to clean your carpets once a year regardless of storm damage.

Sewage

Sewage spill is a serious health concern in the wake of a storm. Any water leaking from a sewer system will likely contain bacteria and viruses.

Sewage leaks should be dealt with immediately and professionally. Special training and equipment are necessary to deal with leaks of that sort. If you're unsure whether there is contamination, assume there is.

Storm restoration companies should be equipped to handle contaminated water. SERVPRO breaks down water contamination into three categories.

'Clean water' is sourced from a clean location. Broken faucets, water supply to the shower, or any clean water source. Clean water won't harm but can degrade to 'gray water' or 'black water' over time.

'Gray water' is any water that would cause health issues or concerns if ingested. Examples include toilet overflow (containing some urine) or leaks from a washing machine. This kind of water can contain viruses or bacteria.

'Black water' by comparison, is extremely unsanitary and can cause severe illness or even death. SERVPRO recommends avoiding all contact with black water. This includes storm flooding from rivers, toilet water (with feces), or water left to mold.

Black water can contain sewage and strong chemicals. Always deal with leaks or floods as quickly as possible to avoid water contamination.

Odor Removal

Removing an odor is challenging. Advanced equipment and professional expertise prevent wasting time and energy.

Odors can emanate from anywhere in or around a building. Odors can be unpleasant and make your living or working space untenable. Meanwhile, gases like carbon monoxide can cause serious harm without a trace.

Professional companies identify the cause of the odor and where it makes contact. Odors then need to be removed over time. Odor removal products aim to neutralize the scent without covering it.

4. Walls, Floors, and Ceilings

In the hopes that your building's structure is still intact after a storm - leaks can often be an issue. After clearing out the water and any potential mold growth - floors, ceilings, and walls are next.

If your business was affected, cleaning these areas is essential to the appearance of your building. Stained walls, floors, and ceilings do not make a good appearance.
If your floors are tile or stone, the job is likely easier.

Tile and stone will need deep cleaning and sanitization. Special care must be paid to natural stone and ceramic tiles. Again, prevention techniques like complete grouting treatment and the sealant help keep out dirt and water.

Hardwood floors, however, will require special treatment. Hardwood floors appear easy to maintain, but over time they can absorb soil.

Wood floors also bend and change color if they are soaked in water. Floods can ruin a wood floor if not promptly treated. Professional tools can remove stains and reapply coating to prevent further damage.

Remember that it is especially important to let wooden floors dry out after a flood. Do not re-cover wooden floors with carpeting before dehumidifying them. Wet flooring and foundations can be a breeding place for mold - much of the building's heat is often stored there.

5. HVAC and Air Duct Cleaning

Storms can whip up clouds of dust and debris, especially tornadoes. Dust or other dirt can block and cause HVAC malfunction.

Even after thorough cleaning of surfaces and smells, your HVAC system may not function well, especially if it was already in need of maintenance before the storm.
Make sure your storm restoration company takes a look at your HVAC systems. Cleaning out an odor will likely include HVAC cleaning as well.

Any other contaminants can be spread through HVAC systems. Mold or other irritants are airborne and small enough to carry through a building via HVAC. Additionally, heating systems can breed mold growth if warm water leaks.

Take Action

Storms can tear apart towns, homes, and businesses. It's imperative to take action if you can afford to do so.

Make sure you work with a storm restoration service that works with insurance. Seek out experience, certifications, and high standards. 

While a restoration service can be expensive, your home or business comes first. Make sure you get into contact with contractors as early as possible.

Early intervention lowers cost and helps you get a better price. Contact us now if you have storm damage and need help.

A Sump Pump Helps Prevent Basement Water Damage

11/11/2020 (Permalink)

A sump pump in a basement Water in your basement—whether from a slow leak, a rainstorm or a failed appliance—can cause lots of damage if you don't have a sump pump.

If you have never had a water problem in your basement, count yourself as lucky. Many times, water getting into your basement is a slow and steady issue, with more or less constant seepage. But other times the water can flood your basement quite suddenly, after a heavy rainstorm or a basement appliance leak. Either way, you’d be wise to consider installing a sump pump in your basement.

What’s a Sump Pump?

A sump pump is a water-activated pump that sits either in a pit (that’s the sump) in your basement floor or just above the floor. When enough water collects in the sump pit, the pump is triggered to turn on and pump the water into a pipe that discharges outside your home.

Do I Need a Sump Pump?

We at SERVPRO think that having a sump pump is a wise investment even if you don’t have evidence of water regularly entering your basement. That’s because a heavy or long-lasting rainstorm, a sudden flood or a severe snowmelt can bring water into your home even when it’s been dry for decades. Also, if you have a water heater or washing machine in your basement, these appliances can fail and leak all over your floor, ruining any items you have stored there. Having a sump pump gives you a fighting chance to prevent a water disaster.

What Kind of Pump Should I Buy?

Since having a reliable sump pump can make the difference between a dry basement and severe water damage, we recommend that you first research your purchase to settle on a pump that is of high quality and well reviewed. Some other considerations:

  • Submersible or pedestal: a submersible pump can be covered with a lid, keeping debris out and noise in
  • Cast iron or plastic: a cast iron core will last longer with less heat buildup
  • Mechanical or pressure switch: a mechanical switch is superior
  • Screen or no screen: a no-screen intake design will reduce clogs
  • Impellor or no impellor: an impellor will also reduce clogging
  • Solid or non-solid float: a solid float can’t get waterlogged, stay on and burn out your pump’s motor
  • Alarm or no alarm: an alarm will alert you when the water reaches a certain level, potentially saving you from a flood

One More Recommendation

Consider purchasing a second pump and either keep it on hand or have it installed next to the first one as a backup. Even better, if this pump has a battery back-up, it will work in case of a power outage, which often accompanies a large storm.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

6 Facts About Floods (Part 1: Where and When Floods Happen)

11/3/2020 (Permalink)

A house is surrounded by floodwaters Knowing when and where a flood may occur can help you be prepared for one. Learn the facts and know how to protect your home and family.

Whether caused by rainstorms, hurricanes, burst dams or another incident, floods are the most common natural disaster that occurs in the United States. They are frequent, often deadly and cause vast amounts of property damage. Protecting your home and family may hinge on your ability to make the right choices about what to do in a flood—and that ability depends on knowing the facts about floods, starting with where and when a flood may occur.

Fact #1: You don’t have to be in a flood zone to be at risk of a flood.

If you’re in a place where it can rain, then you’re potentially at risk of a flood, whether or not you’re in a designated flood zone. According to FEMA, one out of five flood insurance claims originates not in flood zones but in low- and moderate-risk areas.

Fact # 2: Rivers and streams aren’t the only sources of flash floods.

While they usually happen near rivers and streams, flash floods can occur in other locations, too, such as in urban areas and near dams. In built-up cities and towns, there are more impermeable surfaces, such as buildings, sidewalks, streets, parking lots and highways. That means there’s less land available to absorb runoff from rainwater or snowmelt. Urban areas, hit with lots of water with nowhere to go, can quickly become flooded. Any property near a dam can be devastated by a flash flood if that dam fails. A wall of water released by a dam may not stay in a river channel, but can spread and quickly inundate a wide swath of land.

Fact #3: Floods happen during the winter, too.

Flood threats in the winter include heavy rainfall, rapid snowmelt and ice jams. All these risks are caused by fluctuations in temperature. A sharp warming can bring lots of rainwater to an already saturated area, and can cause snowpacks to melt quickly. Often, the rainwater and snowmelt combine to cause severe and sudden flooding. An ice jam is also caused by higher temperatures that break up ice along rivers and streams. Large chunks of ice travel downstream and get trapped near bridges and other structures, blocking the flow of water and causing flooding upstream. Then, when the jam breaks up, the water can surge downstream, causing more flooding.

Read part 2 of this article to learn about the risks posed by floodwaters.

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

6 Facts About Floods (Part 2: Staying Safe in a Flood)

11/3/2020 (Permalink)

Floodwater surrounds a Road Closed sign Evacuating from a flood poses many risks. Learn the facts about floodwater and stay safe!

Part 1 of this article explained how floods can happen in unexpected locations and circumstances. That’s why even if you’re not in a designated flood zone, you should always be prepared to survive a flood or other natural disaster: plan an evacuation strategy and have an emergency kit ready, including a supply of shelf-stable food.

In this part of the article, learn about the potential dangers of venturing out into floodwaters.

Fact #4: Evacuating your home brings new risks.

If you can avoid it, try not to leave your home during a flood, because walking or driving through floodwaters poses additional hazards (as described below). If you remain in your home and the floodwater begins to rise inside, you should immediately move to a higher level of your house. Avoid sheltering in a part of your house where you could become trapped, however, such as in an attic. Your last option is to climb onto your roof and wait or call for help.

Fact #5: It’s dangerous to drive through floodwaters.

Floodwater is often deeper than it appears. Surprisingly, your car can begin to float in only 12 inches of floodwater, putting it at risk of being swept into a current. Another risk is that of stalling out and being trapped in your vehicle, surrounded by water. Even if you are able to negotiate the floodwater in your car, know that the water hides multiple hazards, such as washed-out pavement, debris that could damage your tires or undercarriage, and downed electrical wires that pose a risk of electrocution.

Fact #6: It’s dangerous to walk through floodwaters.

Many of the risks of driving through water also apply to walking through floodwaters. Just 6 inches of fast-moving water can knock you over! In addition to the risk of coming into contact with sharp debris and live electrical wires, you must also protect against the sewage and chemical contamination that is often found in floodwater. If you absolutely must walk through floodwater, wear protective gear such as rubber boots and gloves.

Bonus Fact: SERVPRO of Manchester/Mansfield can help you recover from a flood by restoring your property and possessions to their pre-water damaged condition.

If your home or business suffers damage from a flood, windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a flood, windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Don’t Let a House Fire Destroy Your Manchester Home

10/28/2020 (Permalink)

Firefighters on a lawn in front of a burning house Today's house fires burn hotter and faster, so to keep your family safe, you need to prevent a fire or be able to escape one fast!

Home fires are so dangerous, both to your property and to your family’s lives and wellbeing. You may not be able to prevent every fire, but you can take many steps to reduce your risk and you can prepare for a fire to give yourself a chance to escape it while minimizing damage.

For starters, you need to take the threat of a fire seriously. Each year in the U.S. fires kill more people than all other natural disasters combined. And the physical damage a house fire can cause is substantial, easily amounting to $100,000, $200,000 or more in property damage to your Manchester house.

It’s a fact that today’s house fires are more deadly and destructive than those of a few decades ago. The reason is that today’s homes are furnished with more synthetic materials, which catch fire more easily, burn at a higher temperature and spew out more toxins. Prior to this change, you would have had about 15 minutes to escape a house fire. Today, you need to escape a burning home in about 3 to 4 minutes. That’s why prevention and preparation are essential. You have no time to waste!

How a Fire Starts and Burns: Anatomy of a Kitchen Fire

The National Fire Protection Association (NFPA) says that cooking is the greatest single cause of fires and injuries, with 44% of all home fires starting there. Even if a fire is contained within a kitchen, it can cause $50,000 or more in damage.

Leaving food cooking unattended is the primary cause of kitchen fires, so you must stay in the kitchen if you’re frying, boiling, grilling or broiling food. If you have to leave, even for a moment or two, turn off the stove. If you are simmering, baking or roasting, stay nearby and check your meal often.

The NFPA has other safe cooking advice:

  • Take cooking seriously and be alert. Don’t cook when impaired, sleepy or distracted.
  • Keep the stovetop and surrounding area free of flammable items. This includes potholders, oven mitts, dish towels and food packaging.
  • Keep children and pets at least three feet away from the stove to prevent both burns and fires.

Let’s take a look at how a typical kitchen fire starts, spreads and can destroy your home in just minutes. It begins when a pot on the stove boils over and drips oily fluid onto the gas flame or electric burner. Flames burst out in seconds.

The first 30 seconds: Those flames ignite any grease or oil on the stovetop and can leap to nearby items, such as potholders or dish towels. This is your chance to quickly extinguish the fire by covering it with a pot lid or cookie sheet to cut off its oxygen. Do not throw water on the fire, as that can actually spread the flames. If not put out now, the fire starts producing smoke and heated air. Elapsed time = 30 seconds.

The next 30 seconds: The fire jumps to other combustible items in the kitchen. Smoke (a mixture of ash, soot and hot gases, such as carbon dioxide, carbon monoxide, water vapor and hydrogen sulfide) spreads through the kitchen—and breathing in just a little smoke can cause you to lose consciousness. Elapsed time = 1 minute.

The next 2 minutes: The biggest killer in a house fire is smoke, with its deadly gases, and now the smoke surges out of the kitchen, hovering above the floor. It grows denser and travels to other rooms and then upstairs. Meanwhile, the flames are consuming your kitchen and its contents. The temperature in the kitchen is now high enough to kill. At only the 3-minute mark, you and your family have very little time to escape! Elapsed time = 3 minutes.

The next minute: With the temperature of the fire reaching more than 1000 degrees F, your kitchen and nearby rooms may flashover, with everything bursting into flames at once and consuming all the oxygen. Synthetic furnishings, like sofas and carpets, go up like torches, generating huge amounts of heat. The stairwell may be impassible, and the fire is now traveling upstairs through interior walls. Elapsed time = 4 minutes.

The next minute: Flames are shooting out of your windows and doorways, and more flashovers occur. The floor or roof might collapse. The odds of anyone escaping from an upstairs room are nearly nonexistent. Elapsed time = 5 minutes.

First Line of Defense Against a Fire Tragedy: Prepare to Escape in 3–5 Minutes

Your life and the lives of your family depend on creating and practicing an escape plan. Here’s how to do it:

  • Make a diagram of your house and label the windows and doors.
  • Draw out two paths to escape from each room. One should be through a door.
  • Select a meeting place a safe distance from your house. After your family meets up there, call 911 from a cell phone or neighbor’s house.

Once you have created your escape plan, make sure you communicate it to all members of the family, especially your children. You should also talk to your kids regularly about fire safety and what to do in case of a fire in your home. And because you need to escape any house fire in just a few minutes, it’s essential that you and your family practice your escape plan:

  • Practice your plan at least two times a year. Most fires start at night, so one of these drills should be run after bedtime.
  • Practice crawling out of bedrooms and the house, since you may have to do that in a real fire.
  • Make sure your children know never to hide in a closet or under a bed during a fire.
  • Have a family member time how long it takes for everyone to exit the house and rerun the drill if it’s too slow.
  • If you own them, practice using escape ladders. If your family sleeps on the second floor, ladders will provide another way out.

Second Line of Defense Against a Fire Tragedy: Have the Right Safety Equipment

The right fire safety equipment can mean the difference between life and death, because it will alert your family to a fire and give you precious time to escape.

Having working smoke alarms is essential to your survival in a house fire:

  • Install at least one on each floor of your house.
  • Install one near each sleeping area.
  • Test your alarms each month.
  • Replace the batteries once a year (many people do that when the clocks move forward or back).
  • Replace your alarms every five years.
  • Choose alarms that are approved by an independent testing laboratory, such as Underwriters Laboratories (UL).
  • Never paint any part of a smoke alarm.
  • If you want to clean your alarm of dust or dirt, gently use a vacuum cleaner attachment.
  • For greatest peace of mind, consider asking your local fire department to do a smoke alarm inspection of your home.

There are several different types of smoke alarms:

  • Battery-powered alarms. These can be easily installed with a drill and screwdriver. Make sure they’re not too close to doors, windows, vents or ceiling fans.
  • Interconnected hard-wired smoke alarms that have a battery backup. If one alarm sounds, they all will. Hire a qualified electrician to install these.
  • Combination smoke and carbon monoxide detectors are especially important to have near the garage, furnace, water heater, dryer and fireplace.

A fire extinguisher can give you a chance to quickly extinguish the flames before they get out of control. But “quickly” is the key word here—remember, you only have a few minutes. Your priority is to get your family out of the house without any loss of life. Property can be replaced.

  • For the home, choose multi-purpose Class ABC extinguishers that are easy to handle and big enough to put out a small fire.
  • Familiarize yourself with the fire extinguisher and its operation.
  • Install fire extinguishers near exits.
  • Have your extinguishers serviced each year and recharge them when necessary.
  • Think of the word P-A-S-S when using the extinguisher: 
    Pull the pin to release the lock. 
    Aim the nozzle toward the base of the fire. 
    Squeeze the lever slowly and evenly. 
    Sweep the nozzle from side to side.
  • Keep your back to the exit so you can escape if the fire goes out of control. If the room fills with smoke, leave immediately.

Consider a home fire sprinkler system for extra protection beyond alarms and extinguishers. A system like this will attack a fire while it’s still small and containable. The ideal time to add a home sprinkler system is when you are building or remodeling your home, but they can be added to almost any structure.

Third Line of Defense Against a Fire Tragedy: Eliminate Fire Hazards

Another way to help prevent a fire in your home and minimize the damage is to discover and eliminate common fire hazards.

  • Inspect your electrical cords for fraying, and if damaged, replace either the appliance or the cord.
  • Check your extension cords for fraying, as well. Don’t plug multiple extension cords into the same outlet, and don’t string multiple extension cords together.
  • Pay attention to your light switches. If you notice any that buzz, spark or heat up, call an electrician to replace the switch.
  • If you notice any flickering lights, have an electrician check your wiring ASAP.
  • Check all your light bulbs to make sure that their wattage does not exceed the fixture’s rating.
  • Clean and check your clothes dryer regularly to be sure lint doesn’t build up in the trap or the dryer duct, and once a year hire a pro to inspect and clean your dryer.
  • Store loose unused 9-volt batteries in their original packaging to prevent metal-to-metal contact, which can create an electrical charge and heat.
  • Purchase only electric blankets that are certified by a national testing laboratory, and lay your blanket flat while using it.
  • To escape from a fire faster, check that your windows open easily and your doors open from the inside without a key.
  • Clear out excessive clutter, such as old papers, magazines and piles of clothing, that can easily become fuel. Make sure each member of your family has a clear path to escape that is not blocked by clutter or debris.
  • Consider contacting your local fire department to inspect your home and make recommendations for improving fire safety. They’ll take a good look at all potential fire hazards, such as improper grounding, the electrical panel, electrical circuits and appliances. They’ll also test your smoke detectors to assure they are ready to protect your family.

After the Fire is Extinguished, SERVPRO Can Help Restore Your Manchester Home

If you do suffer a fire, once the flames are out and the fire trucks have left, your home and its contents may be terribly damaged or even destroyed by the fire, smoke and heat. Because your home poses a health risk, you must not go inside until the building has been deemed safe by your local fire marshal. Appliances that appear undamaged may have been melted on the interior. All the furnishings—even your clothes—may reek of smoke and be covered with soot. Any items hit by firefighters’ water may become infested by mold. Weakened and deformed structural supports may mean your house is at risk of collapse.

If your structure has survived, you’ll have a big cleanup job ahead of you. A professional fire damage restoration company like SERVPRO of Manchester/Mansfield is ready to take on the task of restoring your home. SERVPRO’s experienced pros will arrive quickly to:

  • evaluate the damage
  • remove destroyed property
  • reconstruct your structure
  • remove, inventory, store and clean salvageable items of smoke, soot and water
  • work with your insurer to expedite your claim
  • restore your structure and possessions to pre-fire condition

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

A Storm During a Pandemic? How to Be Safe (Part 2: Evacuating Your Home)

9/21/2020 (Permalink)

A house is surrounded by floodwaters Evacuating your home after a storm disaster is hard enough. In a pandemic, you'll need to take some extra steps to stay safe.

This year, if you need to evacuate your home during a hurricane or other natural disaster, you’ll need to take extra precautions to protect you and your family from a viral pathogen. Leaving your home in the midst of a storm and accompanying power outage puts you at greater risk of exposure to illness, so you’ll need to take extra care. SERVPRO of Manchester/Mansfield recommends you review your existing plans for evacuating safely and modify them to include protection against a pathogen.

(Read Part 1 of this article for ways to stay safe at home when a powerful storm hits during a pandemic.)

According to the American Red Cross, you should have on hand two kits of emergency supplies, one for sheltering at home and another for evacuating.

Prepare a Three-Day Evacuation Kit

Your pandemic-era evacuation supply kit should be a smaller, portable version of your stay-at-home kit—you’ll want to be able to grab it quickly as you leave your home. Include three days worth of the supplies you and your family will need:

  • shelf-stable food and snacks
  • water (1 gallon per person per day)
  • personal hygiene items
  • prescription and over-the-counter medications (up to a two-week supply stored separately in an easy-to-carry bag)
  • cleaning and disinfectant supplies, such as tissues, hand sanitizer and disinfecting wipes
  • at least 3 face masks for everyone in your household

Find Safe Harbor in a Pandemic

Finding a safe place to shelter in a pandemic is more complicated than at other times. Start by learning if your local emergency management agency has revised its sheltering guidance to reflect pandemic-related executive orders.

To maintain a safe distance from other evacuees, large group shelters like school gymnasiums are no longer the first option, although a large-scale evacuation may require their use. The Red Cross recommends that you stay in individual hotel or dormitory-style rooms instead. It’s a good idea, if you know a storm is on the way, to call hotels, motels or even campgrounds to determine availability.

Another option is to contact family and friends outside the storm-affected area to see if you can stay with them. Of course, you and your family or friends must take appropriate precautions. You’ll have to quarantine in a separate room if you or the people you are staying with have been recently exposed to a virus or are showing symptoms.

If you and your family do take shelter at a larger group shelter, be prepared for:

  • a health screening
  • wellness checks, including self-monitoring and temperature checks
  • an isolation area for anyone who shows symptoms of infection
  • required face masks
  • staggered meal times
  • extra space between cots, chairs and tables
  • requirements for frequent hand washing
  • more frequent and thorough cleaning and disinfecting 

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836