What our Customers say...

Storm Damage Testimonials

My water damage came from the massive storms that rolled through Southern Connecticut, my roof had a leak, but I was unaware of it until there was standing water in my home. SERVPRO was able to come out immediately and help assess the damage done. I was thrilled with the process AND the end result. 

While away on vacation at Bermuda Beach our ceiling had a leak that we were unaware of and some rain came through, started leaking, and flooded our entire second story. Our older children were checking on the house after the storm and made the call to SERVPRO of Manchester/Mansfield. They were out the same day and the drying process began. Everything was under control and we stayed on vacation. They put everything back where they found it for us, and it was “Like it never even happened.”.

Our basement became flooded from our backyard not having any way to drain all the water from the rain and our sprinkler systems malfunctioning as well. Our adult children are actually the ones that called SERVPRO and I'm glad they did. The whole team was a joy to work with and I'm glad they were there in a hurry but handled the situation professionally. 

Thank you for the continuous updates and thank you to the entire team at SERVPRO!

In our 23 years of being homeowners we’ve never experienced anything even close to this and while it wasn’t a major catastrophe it was a big deal to us, and we are thankful for the SERVPRO team. We’d never thought a storm could’ve done anything to our house with all the careful planning we originally did with our property, but one finally broke through and SERVPRO of Manchester/Mansfield was there for us every step of the way!

SERVPRO of Manchester/Mansfield has top-notch communication, and the services provided to me after a storm hit my property were excellent as well. I will recommend your company to everyone who needs mitigation services, and I will definitely use you in the future if needed. Dustin was a tremendous help with all of the information he gave me about storm damage.

Our basement had flooded after a recent storm and the majority of our belongings had been damaged by water. Through job experience I know that everything is stored at least a few inches off the ground, but I never thought that should apply to my own storage at home until now. The only things that I couldn’t recover were a few extra bags of dog food that I kept down there. Without SERVPRO we would’ve probably thrown out half of our belongings but after a quick search online we called SERVPRO of Manchester/Mansfield and they came to the rescue the same day, heck the same hour we called! They removed the water and restored our belongings, some into better shape than they actually were before the storm! We couldn’t be happier or more grateful for their response time and service. We’ll be recommending them to anyone we know of that has experienced any kind of disaster.



Thanks again,

Tim

Our basement had flooded after a recent storm and the majority of our belongings had been damaged by water. Through job experience I know that everything is stored at least a few inches off the ground, but I never thought that should apply to my own storage at home until now. The only things that I couldn’t recover were a few extra bags of dog food that I kept down there. Without SERVPRO we would’ve probably thrown out half of our belongings but after a quick search online we called SERVPRO of Manchester/Mansfield and they came to the rescue the same day, heck the same hour we called! They removed the water and restored our belongings, some into better shape than they actually were before the storm! We couldn’t be happier or more grateful for their response time and service. We’ll be recommending them to anyone we know of that has experienced any kind of disaster.



Thanks again,

Tim

During our initial conversation, I immediately felt like my house fire crisis was going to be handled by knowledgeable experts as quickly and painlessly as possible. I was so disoriented from the massive damages and enormous mess seeing my beautiful home in crumbled chunks of rubble and wet sheetrock, yet your representatives were patient with me and offered me a lot of very helpful advice, resources, and even brought my family snacks!

I very rarely offer testimonials unless they are truly warranted. SERVPRO of Manchester/Mansfield and their team of professionals did everything they said they would. They arrived within the hour I called in the morning after a storm flooded my basement. I would highly recommend SERVPRO of Manchester/Mansfield and their entire team/process to anyone.

9.5 out of 10 because the staff were polite and helpful throughout the duration of the job. They were prompt and attentive to my concerns, and the crew clearly explained the mold and restoration process with knowledge and professionalism. I will use them again for future needs and I will recommend SERVPRO of Manchester/Mansfield. I did not give a perfect score because I wrote a check and want the company to keep track of the follow-up.

The whole team is quick to respond and know what they're doing. And they work with the insurance company to get the job done right. They are friendly, and thorough. Highly recommended!