On February 12, 2018 a sprinkler pipe break at a sizable Hartford nonprofit agency damaged about 75,000 square feet of the agency. The agency’s ability to serve clients and keep its employees safe were affected. The agency chose SERVPRO to do all the restoration work. SERVPRO began by performing emergency water extraction of several inches of water. We then completely dried the area with industrial dryers and tested for mold and mildew. Next, we removed and replaced all damaged building materials. During the work we discovered and removed hazardous asbestos and applied an anti-microbial spray. The nonprofit commented on the fast response, professional service, and SERVPRO's ability to safely remove hazardous material.