Recent Why SERVPRO Posts

When DIY Projects Go Wrong, Call SERVPRO

5/5/2021 (Permalink)

Water pooling on a basement floor Call SERVPRO of Manchester/Mansfield if your DIY project goes bad, or if you're considering DIY-ing your water or fire damage.

DIY (do it yourself)—taking on your own home repair and improvement projects—is a huge multibillion dollar industry, which means that lots and lots of Americans are tackling their own work. DIY can save homeowners a lot of money, but unfortunately in many cases, it can lead to more expenses and hassle than hiring a pro in the first place.

Improvenet, which is an online referral service for remodelers, surveyed 2,000 homeowners about DIY successes and failures. Surprisingly, almost two-thirds of the respondents had regrets about taking on at least one of their DIY projects. And in a third of those instances, the homeowner ended up calling in a professional to fix their mistakes—meaning that roughly one out of every five DIY-ers in the survey had a project go so wrong that a pro had to redo their work!

Wait, there’s more: one out of twelve respondents had actually damaged their own home with DIY projects, and one in sixteen had caused injury to themselves or a family member or friend while DIY-ing.

DIY After Water or Fire Damage? Call SERVPRO Instead

After a water disaster, such as basement or appliance flooding, many homeowners attempt to do the cleanup and repair themselves. Unfortunately, without the right equipment, such as powerful wet vacs, air movers and sensitive measuring devices, most homeowners simply can’t remove all the water quickly enough to prevent further damage, creating the potential for a hidden mold infestation. The pros at SERVPRO of Manchester/Mansfield know exactly what to do—and they do it fast and completely so you can put the water damage behind you.

Even a small fire at your home can create lingering damage that’s difficult for a DIY-er to fully eradicate. First there are structural questions: is your home safe or will you need extensive repairs? Then there are cleaning issues. A fire leaves not only damage from the flames, but also from the smoke, soot and the water used to extinguish the flames. That can be a mess that requires specialized cleaning methods and products. The smell alone from a fire can linger and permeate every object in your home. SERVPRO of Manchester/Mansfield will not only assure that your structure is safe, they will clean and deodorize everything in your home, including your clothes.

So, whether your damage is from a fire or water disaster—or from a DIY project gone bad—call SERVPRO for the quickest and best damage remediation services. We even work with your insurer to speed up your claims!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Top Rated Sewage Cleaning Company in Manchester CT

5/4/2021 (Permalink)

Top Rated Sewage Cleaning Company in Manchester CT Top Rated Sewage Cleaning Company in Manchester CT

When sewage backs up into your home, you should never try to handle it on your own. Sewage water doesn't just cause damage. It often creates a serious health hazard. SERVPRO professional sewage cleanup services eliminate the contamination that can make you sick. We’re the best sewage cleaning Company in Manchester CT because we have the expertise to return your home to its pre-sewer damage condition. 

Even when sewage looks like harmless water, it sometimes contains bacteria, viruses, and parasites. These and other microorganisms cause multiple health issues. The best way to minimize your risk is by distancing your family and pets from contaminated areas while we complete our emergency sewage cleanup process. 

At SERVPRO, we have earned our reputation as a top-rated sewage cleaning company in Manchester CT.  

  • We are SERVPRO-trained, sewage damage restoration professionals.

  • We respond to your sewage cleanup call 24/7. 

  • We work fast to minimize damage and deterioration.

  • We use specialized equipment and effective cleaning solutions.

Quality Sewage Cleaning Company in Manchester CT

Water from a sewage backup behaves like ordinary floodwater but it’s far more dangerous. Waterborne contaminants in sewage cause a long list of diseases. These include stomach flu, giardiasis parasites, hepatitis A, and many others. When a backup occurs, our sewage cleanup professionals clean up the sewage and eliminate these disease-causing contaminants. 

You may experience a sewage backup in your basement, but backups also affect plumbing in other areas of your home. When water enters your home, the color indicates the nature and extent of your sewage contamination. 

  • Clear Water: Clear water doesn’t usually contain high levels of raw sewage. Still, it creates perfect conditions for bacteria, mold, mildew, and other contaminants to develop and thrive.

  • Gray Water: Sewage often changes water from clear to gray. It’s usually untreated sewage, which can cause multiple health problems. Touching or ingesting gray water can make your family members and pets sick.  

  • Black Water: Dark water from a sewage line usually contains high levels of untreated sewage. Touching or ingesting black water or contacting contaminated surfaces can cause disease. If contaminants become airborne, inhaling them can also make you sick.  

Our Sewage Removal and Cleanup Services

When you need a residential sewage cleaning company in Manchester CT, SERVPRO responds 24/7. We arrive with specialized equipment, industrial solutions, and protective gear. We employ a multi-step sewage cleanup process to do the job right. 

Inspection and Damage Assessment

Our sewage cleaning company in Manchester CT begins cleanup by assessing the damage. We do a quick walkthrough, looking for areas of visible and hidden damage. Once we identify your problems, we begin cleanup, repair, and restoration.  

Separating Property

When sewage water enters your home, it doesn’t contaminate everything. We search for undamaged, uncontaminated property and move it to a safe dry location. This reduces your financial loss by preventing wet contaminated personal property from damaging dry property. 

Sewer Water Cleanup and Extraction

We are a professional sewage cleaning company in Manchester CT. We understand that water removal is critical so we get it done as quickly as possible. When furniture, fabrics, flooring, and other porous surfaces remain saturated, they continuously deteriorate. Mold, mildew, and other contaminants grow and thrive. We minimize this possibility by using industrial water extraction equipment to remove water as rapidly as possible. 

Drying Out Your Property

Extraction removes most of the sewage-contaminated water but residual dampness often causes additional problems. Damp surfaces dry over time, but mold, mildew, and other contaminants take control very quickly. We avoid this by completing the drying process with industrial dryers.

Dehumidifying the Air 

Moisture often lingers in the air even after the dry-out. It dampens previously dried surfaces and provides an environment for contaminants to grow. We implement a precision dehumidification process that prevents this. We measure the area and calculate the relative humidity and room temperature. This helps us place the right number of industrial dehumidifiers and air movers to eliminate airborne moisture. 

Sanitizing and Odor Removal 

As a professional sewage cleaning company in Manchester CT, we take every precaution to provide the best results possible. We complete our sewage removal services by sanitizing and removing any tell-tale sewer odor from your home. Our crew uses industrial equipment and odor-neutralizing solutions to accomplish this final cleaning step. 

Restoration and Repair Services

Our sewage cleaning company in Manchester CT completes a range of restoration tasks so you won’t have to hire multiple contractors. We repair drywall, resolve structural issues, and we replace carpeting and decor. We return stored property to your home and we salvage or dispose of damaged items. We complete every task to restore your home to the way it was before your sewage backup.

Commercial Sewage Cleaning Company in Manchester CT

At SERVPRO, we have the expertise and manpower to complete the most complex commercial water damage and sewage damage restoration projects. We can handle your commercial property cleanup regardless of its size. Our cleanup professionals respond to your emergency call 24/7. We work fast to minimize your business downtime.  

Contact Our Sewage Cleaning Company in Manchester CT

Contact SERVPRO to learn more about our sewage cleaning company in Manchester CT. We are IICRC Certified. Give us a call at (860) 649-0836.

Have You Cleaned Your Cellphone Lately?

3/19/2021 (Permalink)

A man uses a cellphone in a crowd According to the CDC, you should disinfect your cellphone two or three times a week. Here's how (and why)!

We’ve all become more health-conscious and germ-conscious over the last year. With that in mind, SERVPRO wants to draw your attention to one way you’re probably exposing yourself to more germs without even thinking about it.

It’s your cellphone. You use it all day long, barely aware of how you touch other objects and surfaces—then you reach for the phone. You eat, you scroll. You shop, you answer the phone. You pump gas, you tap and swipe.

Unfortunately, according to a University of Arizona study cellphones carry ten times more bacteria than a toilet seat! Do we have your attention now?

General Guidelines for a Cleaner Cellphone

The key is to be more aware of cross-contamination. When you touch something else, try to wash your hands or at least use hand sanitizer before you use your phone.

  • Eating: put your phone away and wash your hands when done
  • Out and about: stock up on wipes or hand sanitizer for when you can’t use soap and water
  • In the bathroom: nope!

When and How to Disinfect Your Cellphone

The Centers for Disease Control and Prevention (CDC) advises that you regularly clean all high-touch surfaces in your home or place of business, and that includes your phone!

SERVPRO recommends getting a fresh start whenever you return home: wipe down your phone with a soft, dry cloth.

SERVPRO also advises disinfecting your phone two or three times a week. Here’s how:

  • Use disinfecting wipes instead of bleach or bathroom cleaners. Never use abrasive cleansers or scrubbers
  • Start by taking the phone out of its case and wiping both with a soft dry cloth
  • Using disinfecting wipes, clean the phone and the case, getting at all the ports and buttons without oversaturating the surface
  • After air-drying the phone for five minutes, wipe it dry with a new soft cloth

Now, About the Rest of Your Home or Business ...

Face it, all the high-touch surfaces in our homes and businesses need to be cleaned, too. To meet 2020’s unique health challenges, SERVPRO launched Certified: SERVPRO Cleaned, a new service that offers an industry-standard proactive viral pathogen cleaning featuring hospital-grade cleansers and CDC-standards for the deepest cleaning.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO Met the Challenges of 2020

3/19/2021 (Permalink)

Entrepreneur Magazine Top Ten badge SERVPRO of Manchester/Mansfield is proud to be part of a thriving company that helps people recover when they have suffered a disaster.

The year 2020 was one of the most challenging years Americans have collectively faced in a long time. We experienced the pandemic, its resulting economic distress, disrupted routines, challenges to mental and physical health, and yet another record-setting year of damaging storms and wildfires. Through all this, SERVPRO of Manchester/Mansfield is proud to be a part of a corporation that not only weathered the challenges, but thrived.

For the first time since 2016, SERVPRO regained its place as one of Entrepreneur Magazine’s Top 10 overall franchise opportunities—while retaining our position as the #1 cleaning and restoration industry franchise (that makes nearly 20 years in a row!).

“In 2020, SERVPRO franchises across the U.S. and Canada responded to numerous natural disasters, such as hurricanes along the Gulf Coast and East Coast and wildfires in the West. But it was the launch of SERVPRO’s new disinfecting and COVID-19 cleanup service that tested and proved the company’s resolve,” CEO Rick Isaacson said.

The SERVPRO Team Stepped Up

“SERVPRO’s #10 overall ranking is a result of the hard work our franchises, their crews, and our dedicated headquarters team put in while many businesses were not so lucky,” Isaacson said. “So many businesses were negatively impacted, slowed or closed due to the pandemic. When COVID forced much of the world to slow down or step back, our team stepped up and did what it took, whether that was cleaning businesses so they could reopen safely or disinfecting first responders’ vehicles—many of those at no cost—to give back to those working every day to keep us safe. We’re basically a first-response company, so we go in when everyone else is running out.”

SERVPRO of Manchester/Mansfield is one of four central Connecticut SERVPRO franchises owned and managed by Ralph and Noemi DiCristofaro, who hold themselves and their employees to an even higher standard than that of SERVPRO corporate. As a result, they have won many awards from SERVPRO corporate, in recognition of their commitment to providing quality cleaning and restoration services, as well as superior customer service. You can rely on the cleanup and restoration experts at SERVPRO of Manchester/Mansfield to be here for you—in good times and bad!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

The Reviews are In: Happy SERVPRO Customers!

3/9/2021 (Permalink)

A green "thumbs up" sign We love making our customers happy! Here are just some of the nice things satisfied customers say about SERVPRO of Manchester/Mansfield.

It’s easy for us to say we are the best choice for fire and water damage restoration in the Manchester/Mansfield area of Connecticut. We are proud to be certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and rated A+ by the Better Business Bureau.

But we know it means more if you hear it from homeowners like yourself. So, don’t take our word for it—read some of our positive reviews from Yelp and Google!

Consummate Professionals

“These are the consummate professionals in the flood repair industry. … Let me just tell you, there is a reason this company uses the tagline: "Like it never even happened." … They gutted everything, dried it out with industrial drying equipment, painted and patched … dried/cleaned out any possible areas of mold growth, etc. I was very impressed with their professionalism and industry knowledge. So, whether it's for your own personal home, or your rental, these guys really are the pros … the SERVPROs, that is! They know their stuff and have been around for a long time. It's a well-established company which I would highly recommend to others experiencing any damage from flooding.”

Definitely Use Them

“Very professional team. Quick response, careful quality work in mitigating our water damage. They provided quick cleanup, drying and there is not a trace of mold! Great job! I would definitely use them again.”

Quick and Thorough

“Quick and thorough. Basement had flooded from a city line break. A real mess but they came and had it cleaned up the next day. Helped with insurance, too.”

Very Thankful

“Earlier this winter, my pipes froze. Fearing they would burst, I called SERVPRO and they arrived in just over an hour (but they called well before arriving to check in and walk me through what to do before they got there). I didn’t know what to do in that situation but the SERVPRO crew sure did! They were friendly and professional while working, and before they left, they briefed me on how to prevent this from happening again. I'm very thankful.”

Polite, Knowledgeable and Efficient

“Great company! The office staff is super friendly and the crews are polite, knowledgeable and efficient. Would definitely recommend to anyone in need of their service.”

Seamless

“I had a sump pump fail in my basement. Flooded everything! SERVPRO walked me through the whole process. It was seamless. They cleaned and dried the basement, then helped me through the insurance process. Great job!”

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO Hires and Supports Veterans

3/5/2021 (Permalink)

U.S. Department of Labor HIRE Vets Medallion We at SERVPRO of Manchester/Mansfield think veterans make great employees. Our corporate parent was recently honored for hiring and supporting vets.

SERVPRO of Manchester/Mansfield is proud to be affiliated with a corporation that actively recruits and supports the career development of those who have served in our military branches.

SERVPRO Industries, LLC, our corporate parent, received a U.S. Department of Labor HIRE Vets Medallion Gold Award in the fall of 2020. This prestigious selection acknowledges SERVPRO’s longstanding dedication to working with vets to build productive, satisfying, enduring careers.

Jamie Peters, SERVPRO Industries Veterans Programs Specialist, said of the HIRE Vets award, “We are proud to receive this award as a symbol of our commitment to hiring the brave men and women who served our country. SERVPRO Industries, LLC prioritizes hiring veterans because we share like-minded values, dedication and selfless mentality to serving others. Veterans are a good fit for us, and we are committed to developing these veterans within the company. They make us a better organization, and we are thankful for their service."

Here at SERVPRO of Manchester/Mansfield, we recognize the unique skill-set that veterans often possess as a result of their military service and training. That’s why we, too, right here in central Connecticut, make it a priority to recruit and support these reliable and resourceful workers.

About the HIRE Vets Medallion Award

Overseen by U.S. Secretary of Labor, the federal HIRE Vets (Honoring Investments in Recruiting and Employing American Military Veterans) Act Medallion Program honored 675 companies and organizations in 2020 that consistently recruit, hire and retain veterans.

The HIRE Vets Medallion Award is awarded to businesses that demonstrate unparalleled commitment to attracting and retaining veterans. The Silver and Gold Awards are based on a number of criteria, ranging from veteran hiring and retention to providing veteran-specific resources, leadership programming, dedicated human resources, and compensation and tuition assistance programs.

About SERVPRO

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,800 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Documents Damaged by Water or Fire? Call SERVPRO

11/20/2020 (Permalink)

A pile of damaged documents and books Trust the pros at SERVPRO of Manchester/Mansfield to restore your important documents when they've been damaged by fire or water.

Think about what you would have to do after a fire or water emergency in your home or business: stop the damage from getting worse, evaluate the situation and make a plan to remediate the damage, remove the ruined items, repair or replace your damaged structure, inventory and clean your damaged possessions, work with your insurance company to cover the expenses, and then, finally, restore everything back into your structure. That’s a huge, specialized job—which SERVPRO of Manchester/Mansfield handles every single day for our customers.

Now, think about some of those damaged items: your important documents. These are not so easily replaced, which is why trusting SERVPRO’s experts to restore your salvageable papers is the best way to preserve these valuable items.

What Kind of Documents Need Restoration?

Homeowners often have lots of important papers stored in their houses:

  • Financial, legal and medical records
  • Correspondence
  • Personal papers, including priceless family items
  • Decades of photos
  • Books

Business owners keep important records and files at their facility:

  • Legal documents
  • Financial reports
  • Personnel records
  • Project-specific files

How SERVPRO Approaches Document Restoration

SERVPRO takes your damaged documents seriously—we know it’s not “just paper.” Our crew members have years of training and experience, and they use the latest technology and tools to restore these delicate objects.

Our sophisticated techniques include these state-of-the-art processes:

  • Gamma irradiation: documents that have been exposed to floodwaters, sewage, toxins or biohazards are treated to sterilize and remove pathogens.
  • Vacuum freeze-drying: water-damaged documents are restored with the same advanced technology used by the Library of Congress, the National Archives and Records Administration and the General Service Administration.

When we arrive at your home or business, we begin by evaluating and inventorying your documents. We remove the salvageable items to our secure facility in central Connecticut, where our crews restore the documents under round-the-clock video surveillance in accordance with HIPAA standards.

A SERVPRO Extra: Digital Copies of Your Documents

Once we’ve completed the document restoration, we offer to create digital versions of your papers. You gain these benefits:

  • Protection from future damage from fires and floods
  • 24/7 accessibility from anywhere
  • Easy, fast sharing with family and friends, or business associates and employees
  • Less need for storage space

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO Cleaning Offers Protection Against Virus

4/30/2020 (Permalink)

An illustration of a coronavirus cell Help prevent the transmission of a viral pathogen by having SERVPRO's experts clean and disinfect your home or business.

In addition to our established expertise in disaster recovery and cleanup for homes and businesses, SERVPRO of Manchester/Mansfield also offers professional cleaning services. Lots of commercial customers use our services on a regular basis to maintain a consistently high level of cleanliness, and homeowners call us in, too, for a thorough deep-clean.

But now, with an increased awareness of the damage that can be caused by a pathogen circulating the globe—as yet immune to any treatment or vaccine—many homeowners and business owners seek extra reassurance that their homes and facilities are thoroughly clean and disinfected.

In response, SERVPRO offers proactive cleaning, sanitizing and disinfection of commercial and residential properties to minimize the transmission of emergent viral pathogens. With SERVPRO’s proactive cleaning services, you’ll know you have done all you can to keep your family and friends, customers and employees safe and healthy.

How Viruses Spread

Many viruses are spread primarily through personal contact, between people who are within about six feet of one another, through airborne respiratory droplets that are produced when an infected person coughs or sneezes. It may also be possible to catch a virus by first touching a surface or object that has the virus on it, then touching your mouth, nose or eyes.

Your very best source for the latest and most accurate information on emerging pathogens and ways to avoid transmission is the Centers for Disease Control and Prevention (CDC). (We at SERVPRO encourage you to check back with the CDC frequently for updates.)

Along with avoiding large crowds and keeping a social (about six-foot) distance from others, the most common advice from experts on staying virus-free is to wash hands frequently and avoid touching our faces. That is because viruses can also be spread by contamination on objects, furniture and fixtures in the home or place of work.

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of … viral respiratory illnesses in households and community settings.” And that’s where a skilled, equipped cleaning company, staffed with highly trained professionals, comes in: SERVPRO of Manchester/Mansfield is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of viral or bacterial pathogens.

Whether you seek strictly proactive cleaning, with no indication of existing pathogen contamination, or are aware that your structure may have been contaminated, SERVPRO’s crews stand ready to provide increased assurance that you, your family, your customers and your employees will not be exposed within your building.

An Important Caveat

While SERVPRO’s cleaning process will remove existing viral pathogens, please understand that structures we clean proactively will not be protected from future contamination if an infected person is to enter the building.

Why SERVPRO for Proactive Cleaning?

SERVPRO is uniquely ready to provide proactive cleaning of viral pathogens for several reasons, all of which stem from the level of expertise and preparation that we maintain at any time, pandemic or no pandemic. We were ready for this.

Our Personnel

We are fully staffed and prepared for your most difficult job. Our employees are thoroughly trained in the use of all our equipment and cleaning products—and they are supported in their work by our rigorous safety training and procedures.

SERVPRO of Manchester/Mansfield is one of four SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of West Hartford).

Being able to call on the resources of these other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the four franchises, we have at our disposal thousands of different pieces of equipment and dozens of trucks and other vehicles.

Our Protective Gear

SERVPRO professionals will enter your facility wearing the proper types of protective gear. For example, if there is no indication that your facility or home has been contaminated by viral or bacterial pathogens, our crew will wear a mid-grade protective suit, but if contamination is suspected or confirmed, all workers will wear a top-grade suit, which is thicker and has integrated boots and hoods. Not only do we wear an N-95 mask, but per our safety procedures and training, each mask is fit-tested to each employee to ensure complete coverage and protection.

Our Products

The cleaning and disinfecting products we use for jobs are hospital-grade, which means they are both safe to use and effective at killing germs. These CDC-recommended products can be difficult, if not impossible, for other vendors to locate, but SERVPRO was prepared and has secured access to a substantial supply.

Our Methods

We attack contamination in your home or place of business through two different modes of cleaning. First, we seal off your building and fog it using sprayers and misters, a process that allows our cleaning and disinfecting agents to reach deep into crevices that would otherwise remain untouched.

We follow that up with thorough corona virus cleaning and disinfecting of all the flat surfaces of your structure, furniture, fixtures and objects. No cutting corners here: our crews adhere to the correct amount of time to leaving the disinfectant in place to kill the germs that are present.

Our Coverage

Finally, SERVPRO provides this admittedly risky cleaning service at no potential liability to you. As a professional damage restoration and cleaning company, part of a network of more than 1,800 franchises across the United States, SERVPRO of Manchester/Mansfield is fully insured against any hazards we may encounter in our work. If you are concerned about potential or suspected pathogen contamination in your home or business, you need not be worried about any additional liability.

Who Does SERVPRO Provide Proactive Cleaning For?

Homeowners (who suspect contamination or not) hire SERVPRO for proactive cleaning as a way to regain peace of mind that residents of the home will reduce their chances of exposure.

Likewise, business owners can keep their employees and customers safer with our proactive cleaning service. This has a two-fold benefit in a time of widespread worry: the direct benefit, of course, is knowing that you are doing everything you can to keep Americans healthy.

The indirect benefit of this proactive action is that you reassure your customers that your place of business is a safe place to be.

Many types of businesses can benefit from SERVPRO’s proactive cleaning that targets viral and bacterial pathogens:

  • Retail stores
  • Restaurants
  • Offices, especially medical offices
  • Schools
  • Senior centers
  • Gyms
  • Banks
  • Hotels, B&Bs and other hospitality sites

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO follows the CDC’s cleaning guidelines to clean, at a minimum, high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and tables.

Areas of the home or office we clean include:

Kitchen/food areas

  • tables and chairs
  • countertops
  • cabinets and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • mats
  • food contact surfaces
  • light switches
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers
  • tabletops

Bathrooms

  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station

Classrooms

  • book covers and binders
  • carpets
  • chairs
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • small hard-surface items
  • light switches
  • mats
  • paper towel/napkin dispensers
  • rugs
  • sinks and sink hardware
  • soap dispensers
  • tabletops/desktops

Offices

  • carpets
  • chairs
  • telephones
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • shared office equipment
  • tabletops/desktops
  • water fountains

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • carpets
  • fitting room stalls
  • chairs
  • telephones
  • computer equipment and registers
  • sales counters
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • tables
  • water fountains

Hallways

  • carpets
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • rugs
  • water fountains

Other

  • fitness equipment
  • lamps
  • storage bins
  • shelves and racking
  • lockers
  • playground equipment
  • stair handrails
  • elevator cars

How We Clean and Disinfect

Cleaning: Porous and Non-Porous Surfaces

We begin by cleaning porous and non-porous surfaces. The cleaning process lowers the numbers of germs, thus reducing the risk of infection.

The CDC describes cleaning as removing germs, dirt and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.

Cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not capable of removing enough soil and residue to be effective. Porous materials, like carpet, area rugs, upholstered items and draperies that are not water-sensitive, are wet-cleaned using a hot water extraction or preconditioner and rinse method.

Non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, can be wet-cleaned using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Disinfecting: Non-Porous Surfaces

Next, we disinfect non-porous surfaces by using hospital-grade chemicals to kill germs on surfaces or objects. (It is important to understand that not all surfaces can be disinfected. Because of the porosity of some materials, including carpet, area rugs, upholstered items and draperies, disinfection is not possible.)

We use a variety of disinfectants within the SERVPRO product line to disinfect non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures. We apply these disinfectants using a spray bottle, pump-up sprayer, electric sprayer or mister. Once thoroughly sprayed, we allow the disinfectant to remain on the surface for ten minutes, sufficient to kill germs.

The CDC encourages the use of disinfecting wipes on electronic items that are touched often, such as phones and computers. If necessary, we use more than one wipe to keep the surface wet for the recommended length of contact time.

Safety Measures

SERVPRO professionals are thoroughly trained and equipped to handle potentially contaminated areas and materials. Throughout the cleaning project, our workers wear personal protective equipment, including appropriate protective suit with integrated hood and boots, N-95 respirators, nitrile gloves and goggles.

As our crews work, we clean and disinfect our own tools and equipment to avoid spreading any contamination in your home or place of business.

Once the job is done, we bag, remove and dispose of all waste, including used gloves and disposable respirators, and bag and remove cleaning towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. In our current time of uncertainty, we are prepared to give you, your family, customers and employees an extra measure of reassurance that your safety and health will be protected. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

How We Track and Care for Your Possessions

3/21/2020 (Permalink)

Shrink-wrapped furniture and items in a storage container Rest assured that your possessions are securely cared for by SERVPRO of Manchester/Mansfield after you have suffered a home disaster.

Where do you start when your home and possessions have been hit by a fire, smoke, water, sewage or storm disaster? There’s damage to your home to be repaired, and most likely, damage to your furniture and personal items, too. A phone call to SERVPRO of Manchester/Mansfield will begin the process of restoring your home and possessions.

It can be difficult to see everything you own packed up and removed from your home. That’s why SERVPRO recently upgraded its inventory system and processes. Now, your possessions are securely tracked—end-to-end—while we clean and store them and repair your home. The heart of our process is a computer-based tracking system that shows at a glance exactly where in our warehouse your items are and what work has been or needs to be done to fully restore them.

We Care for All Your Possessions

SERVPRO will take care of 100% of the items in your home, both what needs restoration and what requires storage only. Once our project manager has scoped out the scale of work to be done on the structure, he or she determines what needs to be done to restore each item. Then, our crew individually labels everything with your name and unique QR-code, then photographs each item. Next, we securely wrap the objects: furniture in blankets and plastic wrap, glass in bubble wrap and plastic wrap, etc. We box your smaller personal items, then photograph and label them.

You are there to witness the entire process. Once all is wrapped, boxed and loaded into storage containers or vaults (the container, too, is labeled and QR-coded), you sign off on a form listing all the items with the pre-wrap photos. (This list will also provide valuable information to expedite your insurance claim.)

We Maintain an Unbroken Chain of Custody

The whole time we are storing and cleaning your possessions, we ensure an unbroken chain of custody. With a scan of the QR code, SERVPRO staff can immediately tell where an item is. We’ll know if the item requires cleaning, is being cleaned, has been cleaned (and when) or is waiting in a secure storage container. (SERVPRO contracts with trusted specialty cleaners to restore certain items, such as smoke-damaged clothing, or unique possessions, such as pianos or pool tables.)

At our centralized warehouse and processing facility in Bloomfield (built in 2015 and one of the largest SERVPRO warehouses in the U.S.), we dedicate multiple large rooms solely to storage. If a homeowner needs to access items early—documents required for insurance claims or the contents of a room that’s ready to be set up, for example—our inventory system quickly shows us exactly where they are.

Finally, after your home has been restored to pre-damage condition and all your items have been returned, you review and sign off on the original tracking form to ensure that everything is present, clean and in good condition.

SERVPRO knows that after a disaster, nothing matters more than restoring your home and possessions “Like it never even happened.” Rely on SERVPRO of Manchester/Mansfield to care for your furniture and personal items professionally, securely and respectfully and get your daily life back to the way it was!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Your Home Sell Faster with Our Proactive Cleaning Service

3/19/2020 (Permalink)

A "For Sale" sign in front of a house SERVPRO of Manchester/Mansfield delivers proactive cleaning services for a clean, safe and ready-to-sell home.

Real estate agents know that a clean and fresh-smelling home sells faster—but it’s about more than just smelling good. Especially when Americans are concerned about coronavirus exposure, it is essential that any home going on the market be thoroughly cleaned and sanitized, both for the owner’s and potential buyers’ peace of mind.

Although the Centers for Disease Control and Prevention (CDC) notes that "transmission of novel coronavirus to persons from surfaces contaminated with the virus has not been documented," research suggests the coronavirus can live on surfaces from a few hours to a few days. Therefore, it may also be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes. The CDC also says, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

Beyond the relief sellers and buyers will feel knowing that the risk of coronavirus or other pathogen has been greatly reduced, SERVPRO’s home cleaning can result in:

  • an increased market value
  • a more easily-passed home inspection
  • a faster sale

SERVPRO is Prepared to Clean and Sanitize Your Home

SERVPRO has the training, equipment, staff and procedures to clean and disinfect any home. (Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens.)

  • Our crews wear the appropriate personal protective suit with integrated boots and hoods, and individually fit-tested N-95 masks.
  • We use hospital-grade cleaning and disinfecting products that are safe and effective at killing germs.
  • We first seal off and fog the home with cleaning and disinfecting agents for deep penetration into crevices. Then, our crews perform hands-on cleaning and disinfecting of every flat surface.

SERVPRO will completely clean and sanitize these high-touch and other areas:

Throughout

  • light switches
  • doorknobs
  • tables and chairs
  • hard surface/wood floors
  • carpets, rugs and mats
  • hallway and stairwell handrails
  • computer equipment

Kitchen

  • countertops and tabletops
  • cabinets and pulls
  • food contact surfaces
  • salt and pepper shakers
  • sink and sink hardware
  • soap dispenser

Bathrooms

  • cabinet/vanity and pulls
  • sink and sink hardware
  • soap dispenser
  • toilet

In addition, we clean:

  • ceilings and walls
  • carpet, drapery and blinds
  • air ducts and HVAC system
  • sources of mold growth, if present

Sellers and real estate agents: call SERVPRO of Manchester/Mansfield today to ensure a clean, safe and ready-to-sell home.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Proactive Cleaning in a Time of Virus

3/10/2020 (Permalink)

Text: Covid-19 against a global map Our proactive cleaning service will clean and disinfect your home or business, giving you peace of mind in a time of uncertainty.

With the threat of a new coronavirus, which causes Covid-19 disease, circulating the globe, many homeowners and business owners are seeking extra reassurance that their homes and facilities are thoroughly clean and disinfected. In addition to our expertise in disaster recovery and cleanup for homes and businesses, SERVPRO also offers these professional cleaning services.

In response, SERVPRO is now offering proactive cleaning, sanitizing and disinfection of commercial and residential properties with the goal of minimizing the transmission of emergent viral pathogens, including the coronavirus. With SERVPRO’s proactive cleaning services, you’ll know you have done all you can to keep your family and friends, customers and employees safe from this new and uncertain threat.

Some Background on the Coronavirus and Covid-19

The coronavirus is believed to spread primarily through personal contact, between people who are within about six feet of one another, through airborne respiratory droplets that are produced when an infected person coughs or sneezes. It may also be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes.

Your very best source for the latest and most accurate information on the coronavirus and Covid-19 is the Centers for Disease Control and Prevention’s (CDC) website. Because this outbreak is unfolding rapidly and unpredictably, we at SERVPRO encourage you to check back with the CDC frequently for updates.

Declared a pandemic on March 11, 2020 by the World Health Organization (WHO), the coronavirus outbreak has focused the attention of nations, individuals, business and organizations on ways to fight the spread of the virus and minimize the impact of the disease. Along with avoiding large crowds and keeping a social (about six-foot) distance from others, the most common advice from experts is to wash hands frequently and avoid touching our faces. Beyond direct person-to-person transmission, the coronavirus can also be spread by contamination on objects, furniture and fixtures in the home or place of work.

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

And that’s where a skilled, equipped cleaning company, staffed with highly trained professionals, comes in: SERVPRO of Manchester/Mansfield is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of coronavirus or other pathogens.

Whether you seek strictly proactive cleaning, with no indication of existing contamination, or are aware that your structure may have been contaminated with coronavirus, SERVPRO’s crews stand ready to provide increased assurance that you, your family, your customers and your employees will not be exposed to coronavirus within your building.

An Important Caveat

While SERVPRO’s cleaning process will remove existing viral pathogens, including the coronavirus, please understand that structures we clean proactively will not be protected from future coronavirus contamination if an infected person is to enter the building.

Why SERVPRO for Proactive Cleaning?

SERVPRO is uniquely ready to provide proactive cleaning of viral pathogens for several reasons, all of which stem from the level of expertise and preparation that we maintain at any time, pandemic or no pandemic. We were ready for this.

Our Personnel

We are fully staffed and prepared for your most difficult job. Our employees are thoroughly trained in the use of all our equipment and cleaning products—and they are supported in their work by our rigorous safety training and procedures.

SERVPRO of Manchester/Mansfield is one of four SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of West Hartford).

Being able to call on the resources of these other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the four franchises, we have at our disposal thousands of different pieces of equipment and dozens of trucks and other vehicles.

Our Protective Gear

SERVPRO professionals will enter your facility wearing the proper types of protective gear. For example, if there is no indication that your facility or home has been contaminated by coronavirus, our crew will wear a mid-grade protective suit, but if contamination is suspected or confirmed, all workers will wear a top-grade suit, which is thicker and has integrated boots and hoods. Not only do we wear an N-95 mask, but per our safety procedures and training, each mask is fit-tested to each employee to ensure complete coverage and protection.

Our Products

The cleaning and disinfecting products we use for coronavirus jobs are hospital-grade, which means they are both safe to use and effective at killing germs. These products are difficult, if not impossible, for other vendors to locate, especially in the midst of a virus outbreak, but SERVPRO was prepared and has access to a substantial supply of coronavirus-fighting cleaners and disinfectants.

Our Methods

We attack contamination in your home or place of business through two different modes of cleaning. First, we seal off your building and fog it using sprayers and misters, a process that allows our cleaning and disinfecting agents to reach deep into crevices that would otherwise remain untouched.

We follow that up with thorough cleaning and disinfecting of all the flat surfaces of your structure, furniture, fixtures and objects. No cutting corners here: our crews adhere to the correct amount of time to leaving the disinfectant in place to kill the germs that are present.

Our Coverage

Finally, SERVPRO provides this admittedly risky cleaning service at no potential liability to you. As a professional damage restoration and cleaning company, part of a network of more than 1,800 franchises across the United States, SERVPRO of Manchester/Mansfield is fully insured against any hazards we may encounter in our work. If you are concerned about potential or suspected coronavirus contamination in your home or business, you need not be worried about any additional liability.

Who Does SERVPRO Provide Proactive Cleaning For?

Homeowners (who suspect coronavirus contamination or not) hire SERVPRO for proactive cleaning. Especially when a family member has been diagnosed with Covid-19, our cleaning services are a way to regain peace of mind that other residents of the home will reduce their chances of exposure.

Likewise, business owners can keep their employees and customers safer with our proactive cleaning service. This has a two-fold benefit in a time of widespread worry: the direct benefit, of course, is knowing that you are doing everything you can to keep Americans healthy and reduce the spread of coronavirus.

The indirect benefit of this proactive action is that you reassure your customers that your place of business is a safe place to be. In the midst of this outbreak, we are all looking for reassurance and seeking places we can be safe—without cutting ourselves off from the outside world completely. Let your customers know that your business has taken all the precautions it can through proactive cleaning.

Many types of businesses can benefit from SERVPRO’s proactive cleaning that targets the coronavirus and other pathogens:

  • Retail stores
  • Restaurants
  • Offices, especially medical offices
  • Schools
  • Senior centers
  • Gyms
  • Hotels, B&Bs and other hospitality sites

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO follows the CDC’s cleaning guidelines to clean, at a minimum, high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and tables.

Areas of the home or office we clean include:

Kitchen/food areas

  • tables and chairs
  • countertops
  • cabinets and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • mats
  • food contact surfaces
  • light switches
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers
  • tabletops

Bathrooms

  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station

Classrooms

  • book covers and binders
  • carpets
  • chairs
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • small hard-surface items
  • light switches
  • mats
  • paper towel/napkin dispensers
  • rugs
  • sinks and sink hardware
  • soap dispensers
  • tabletops/desktops

Offices

  • carpets
  • chairs
  • telephones
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • shared office equipment
  • tabletops/desktops
  • water fountains

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • carpets
  • fitting room stalls
  • chairs
  • telephones
  • computer equipment and registers
  • sales counters
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • tables
  • water fountains

Hallways

  • carpets
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • rugs
  • water fountains

Other

  • fitness equipment
  • lamps
  • storage bins
  • shelves and racking
  • lockers
  • playground equipment
  • stair handrails
  • elevator cars

How We Clean and Disinfect

Cleaning: Porous and Non-Porous Surfaces

We begin by cleaning porous and non-porous surfaces. The cleaning process lowers the numbers of germs, thus reducing the risk of infection.

The CDC describes cleaning as removing germs, dirt and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.

Cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not capable of removing enough soil and residue to be effective. Porous materials, like carpet, area rugs, upholstered items and draperies that are not water-sensitive, are wet-cleaned using a hot water extraction or preconditioner and rinse method.

Non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, can be wet-cleaned using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Disinfecting: Non-Porous Surfaces

Next, we disinfect non-porous surfaces by using hospital-grade chemicals to kill germs on surfaces or objects. While there are not yet any disinfectants that have been tested specifically for the coronavirus, we are following CDC recommendations that advise using a labeled hospital-grade disinfectant with claims against viruses similar to SARS (CoV-2).

(It is important to understand that not all surfaces can be disinfected. Because of the porosity of some materials, including carpet, area rugs, upholstered items and draperies, disinfection is not possible.)

We use a variety of disinfectants within the SERVPRO product line to disinfect non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures. We apply these disinfectants using a spray bottle, pump-up sprayer, electric sprayer or mister. Once thoroughly sprayed, we allow the disinfectant to remain on the surface for ten minutes, sufficient to kill germs.

The CDC encourages the use of disinfecting wipes on electronic items that are touched often, such as phones and computers. If necessary, we use more than one wipe to keep the surface wet for the recommended length of contact time.

Safety Measures

SERVPRO professionals are thoroughly trained and equipped to handle potentially contaminated areas and materials. Throughout the cleaning project, our workers wear personal protective equipment, including appropriate protective suit with integrated hood and boots, N-95 respirators, nitrile gloves and goggles.

As our crews work, we clean and disinfect our own tools and equipment to avoid spreading any contamination in your home or place of business.

Once the job is done, we bag, remove and dispose of all waste, including used gloves and disposable respirators, and bag and remove cleaning towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. In our current time of virus, we are prepared to give you, your family, customers and employees an extra measure of reassurance that your safety and health will be protected. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

New Safety Steps at SERVPRO

3/9/2020 (Permalink)

A group of employees gathers around a table in a warehouse We make sure all SERVPRO of Manchester/Mansfield employees get the training and procedures they need to safely do their jobs.

SERVPRO of Manchester/Mansfield knows that it’s our workers—our crews in the field, warehouse workers and home office staff—who get the job done for our customers, day in and day out. That’s why their health and safety is a priority throughout our company.

In 2019, our franchise owner hired a new safety coordinator, Rhonda, who has more than twenty years of experience in construction and warehouse management. Rhonda says she “likes to learn new things and do different things”—well, these are just some of the new things she and SERVPRO have been working on lately!

General Safety

  • Training programs and videos are now provided in both English and Spanish.
  • Once a month, the safety coordinator meets with crew chiefs to review progress on safety and to determine what new policies or training are needed.

Blood-Borne Pathogen Safety

  • We’ve developed new training in the safe processing and disposal of blood-borne pathogens.
  • Each crew is equipped with a blood-borne pathogen duffel bag containing hazmat suits, thick gloves, tweezers, needle containers and sealable bags for waste disposal.
  • We have metal storage containers in our parking lot, in which bagged blood-borne waste is stored until it is picked up by a vendor for final disposal.

Vehicle Safety

  • We offer new training in the proper operation of forklifts.
  • Trucks and forklifts are inspected every day.
  • Each truck is consistently assigned to a specific crew to increase safe and responsible operation.

Fire Safety

  • We deliver new training in correct use of fire extinguishers, generators and third plug adapters.
  • Each piece of equipment and all trucks are equipped with a third plug adapter, so that our grounded equipment can be used safely even in older homes that lack the third grounding prong.
  • We inspect and date all fire extinguishers each month to ensure they are always ready to use.

Equipment and Product Safety

  • We offer new training in fitting and wearing a respirator mask, including determining if the mask is the right size, fits correctly to the face, is tightly sealed and allows adequate breathing.
  • Each crew and crew chief are equipped with duffel bags containing hard hats, goggles, safety vests, shoulder dolly straps for heavy loads and our chemical information binder.
  • No truck leaves the SERVPRO lot until it is fully inspected and equipped with a first aid kit, an eyewash station and a fire extinguisher.
  • All our SERVPRO cleaning products are documented in a binder that explains appropriate uses, how to use and what protective equipment is required. Not only are our workers up to date on our products, they are prepared to answer customer questions.
  • We provide new training in how to properly lift heavy loads and use shoulder dolly straps.

SERVPRO of Manchester/Mansfield puts a premium on training our employees to handle any situation, and that includes training and procedures that keep all our workers safe, healthy and ready to respond to your disaster!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO Responds to All Kinds of Disasters

11/21/2019 (Permalink)

Household debris is piled in front of homes in a neighborhood When a major storm or other disaster hits, SERVPRO has the size, expertise and skill to handle it and help people put their lives back together.

SERVPRO has played a major part in helping thousands upon thousands of home and business owners recover from major disasters, like tornadoes, hurricanes, blizzards and floods. During 2017’s Hurricane Harvey, we had more than 7,000 professional restoration experts working in the Houston area alone.

In just the last decade, we’ve been on the scene and helping people recover from the largest-scale disasters across the U.S., including:

  • 2018: California wildfires, including Camp, Woolsey and Hill fires
  • 2017: Hurricanes Harvey and Irma
  • 2017: California wildfires
  • 2016: Hurricane Matthew
  • 2015: Carolina floods
  • 2014: Polar vortex
  • 2012: Sandy
  • 2010: Nashville floods

How do we do it? It all starts with our size: we are 1,800 franchises strong and have locations throughout the country. This means we have manpower and equipment at the ready to respond to the most threatening events.

A Strategic Response to Large-Scale Disasters

But it’s not just size that sets us apart: it’s our expertise and preparation. We have elite large-loss specialists and storm teams on standby, strategically positioned throughout the United States to handle any size disaster. One of our commercial operations managers supervises every large loss to help ensure seamless communication and timely mitigation—getting people back into their homes and businesses.

Not only can we respond quickly and comprehensively, we also are cost efficient thanks to our strategic placement of disaster response teams, coordination with local SERVPRO franchises and oversight of temporary labor. 

SERVPRO is the unique disaster recovery specialist that can truly handle it all, from a basement flood to wide-scale life-threatening natural disasters. Available 24 hours a day, 365 days a year, we are prepared for the unpredictable!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO’s Strong Foundations

6/26/2019 (Permalink)

SERVPRO Corporate Office SERVPRO's history of steady growth means you can rely on our expertise and professionalism when you need it most.

So many people who have water, fire or storm cleanup and restoration needs choose SERVPRO because of our SERVPRO history of satisfied customers and successful restorations. When a natural disaster strikes your home or business, you need to work with a cleanup and restoration company you can trust and which has the experience, personnel and equipment to do a high-quality job in a short timeframe. That’s SERVPRO.

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, California. They transformed the company into a franchisor of cleanup and restoration specialists. Within twenty years, they had almost 650 franchises. By 2000, SERVPRO had grown to 1,000 franchises and today there are 1,800+. Entrepreneur Magazine has ranked SERVPRO the #1 franchise opportunity in the restoration services category for the past ten years!

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Growth like that doesn’t happen by accident. It’s because we:

  • Train and equip our employees to handle any disaster
  • Empower our employees to put the customer first and get the job done right
  • Work closely with insurance companies, property managers and local fire/police to make our clients’ lives better fast

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Our DNA Is Different

3/22/2019 (Permalink)

SERVPRO Technicians With one call, a professional, compassionate and detail-oriented SERVPRO crew will be working on your disaster remediation as soon as possible.

SERVPRO of Manchester/Mansfield is one of three franchises owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). This management team has earned a ranking in the top 25 of SERVPRO’s 1,800 franchises for top sales performance for several years running. So what’s the secret? It’s in our DNA!

Our different DNA here at SERVPRO stems from being a hands-on family-run business. Ralph and Noemi are involved with every aspect of their three SERVPRO franchises, and their oversight and guidance set the tone for every employee.

Our Employees Are Accountable

We hold all our employees accountable for their actions and make sure they understand that they are often working for people who are stunned and vulnerable after suffering a fire, water, storm, mold or other disaster. Here’s a sample of what our customers say about our employees:

  • “They were compassionate, informative and dependable ... they treated me like I mattered.”
  • “They treated me as more than just a client.”
  • “They were compassionate, informative and dependable. It is in the times of emergency you need someone to help keep you calm ...”
  • “Everyone was so helpful, kind, hardworking and compassionate.”

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Every Detail Matters

Beyond their customer-centric attitude, our employees take every detail seriously. It starts with prompt arrival and rapid evaluation, and carries through the entire damage remediation process. SERVPRO of Manchester/Mansfield employees handle your home or office and your affected possessions with care and professionalism:

  • “Your team did an excellent job, diligently cleaning everything, and the results exceeded our expectations.”
  • “They were meticulous and did not leave a stone unturned.”
  • “More than pleasantly surprised at how quick their response was and how thorough they were ...”
  • “... extremely knowledgeable, dedicated and committed to serving their customers at the highest level possible. They are extremely responsive and have a great sense of urgency.”

That’s the DNA of SERVPRO of Manchester/Mansfield in action! When you have a water, fire, smoke, mold or storm damage disaster, trust our leadership, accountability and attention to detail to make it "Like it never even happened."

Help Is Here

The team at SERVPRO of Manchester/Mansfield brings its unique customer-centric DNA to water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Do the Jobs That Others Can’t

3/20/2019 (Permalink)

Neighborhood Sewer Overflow More than 20 homes suffered water damage from this large sewer break in West Hartford, Connecticut.

Sewage floating in the street ... five feet of waste water in basements ... almost two dozen homes affected. Now that’s a disaster, and one that demands swift and thorough action!

SERVPRO of Manchester/Mansfield recently partnered with two other nearby SERVPRO franchises (owned by the same management team) to clean up a water disaster that numerous other disaster remediation companies couldn’t handle. It began on October 3, 2018 in West Hartford, Connecticut when the region’s water authority was replacing old water and sewer lines. A 60-foot-long section of newly-installed pipe liner collapsed after a rainstorm, causing a blockage that forced waste water into the street. The basements of more than 20 homes up and down the street were flooded, some by up to five feet of water, and four families were displaced.

Expertise in Biohazard Cleanup Needed!

When the SERVPRO team was called to the scene, they discovered a street filled with brown water and homes inundated with the foul-smelling biohazard. They set to work pumping out basements, drying out structures and property and removing damaged items.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Crews and equipment from all three SERVPRO franchises owned by Ralph and Noemi DiCristofaro joined forces to tackle this extraordinary and rapidly-worsening disaster: SERVPRO of Bloomfield/Enfield, SERVPRO of Manchester/Mansfield and SERVPRO of Glastonbury/Wethersfield. Our sizable resources of equipment and manpower mean we can respond quickly to disasters of just about any size and type: thousands of pieces of equipment, scores of vehicles and more than a hundred professionals. Essential to our work on the West Hartford sewage disaster was our expertise in biohazard cleanup: we are trained in and adhere to all OSHA and state health regulations.

Although other disaster remediation companies were called to the scene, each one dropped out of the project after initial work—they simply weren’t up to the task. In the end, SERVPRO cleaned the majority of the affected houses, drying and disinfecting structures and property. On this incredibly tough and urgent job, SERVPRO safely and promptly restored homes, property and lives.

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Water Disaster? Use the Pros

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Make Your Insurance Claims Easier

3/8/2019 (Permalink)

SERVPRO Agreement SERVPRO provides complete disaster restoration services, plus we make your insurance claim process as stress-free as possible.

Recovering from a disaster (be it water, fire, storm, mold or other damage) is hard, but SERVPRO of Manchester/Mansfield makes it easier. We do this by handling as many of the details of your disaster remediation as possible so you don’t have to worry as much. With our experience, capabilities, quality staffing and all the right equipment, we are your one-stop disaster cleanup experts, from beginning to end.

You can rely on SERVPRO of Manchester/Mansfield to:

  • arrive at your home or business promptly and evaluate your damage
  • act fast to prevent more damage
  • document and pack out your possessions
  • thoroughly clean each item and store it in our clean, organized and secure facility in clearly-labeled QR-coded containers
  • remove all the damaged material from your structure and perform repairs or reconstruction
  • bring everything back and restore your home or business back to the point before the disaster occurred

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Stress-Free Insurance Claims

Beyond all that, SERVPRO of Manchester/Mansfield will create complete documentation of the damage to your home or business, as well as the condition of each item we remove for cleaning or storage—on a spreadsheet with photos. Further, our expert staff will work directly with your insurer, communicating closely with you at all times, and handle the paperwork to make sure the processing and payment of your claim is a smooth and swift process.

To keep up with the latest insurance developments, we maintain affiliations with the New England Claims Executive Association and the Risk & Insurance Management Society. In fact, many insurance companies recommend us to their clients because our reputation is so solid and they have found us to be so professional to work with.

Our goal is to provide you with a stress-free insurance claim process—because if you’ve suffered a disaster, you simply do not need any more hassles. SERVPRO of Manchester/Mansfield will get your life back to normal as soon as possible!

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Another Helpful Blog Post from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Are Ready for Anything!

3/8/2019 (Permalink)

SERVPRO Warehouse SERVPRO of Manchester/Mansfield has the right equipment and people to tackle your disaster restoration job, whether it's large or small.

Disasters—whether from a fire, storm, wind, leak or flood—come in all sizes. And while many other disaster restoration services will tell you they can handle it all, SERVPRO of Manchester/Mansfield truly can. From the smallest to the largest damage to your home or business, SERVPRO of Manchester/Mansfield is ready, willing and able to restore your damaged property to pre-incident condition—"Like it never even happened."

We Have More Capacity

We can do this because we have built up substantial capacity to respond to your fire, storm, smoke, mold and water disaster. You may not have known this, but SERVPRO of Manchester/Mansfield is one of three SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). Ralph and Noemi are hands-on, motivated and skilled managers who have been recognized as among the top owner/operators of the 1,800+ SERVPRO franchises in America.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Being able to call in the resources of two other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the three franchises, Ralph has at his disposal thousands of different pieces of equipment and dozens of trucks and other vehicles. In fact, on the first cold snap of this year, we handled so many emergency calls for cracked and burst frozen pipes that we had 1,000 air handlers installed and drying out customers’ homes and businesses in Connecticut and Massachusetts—at one time!

We Were Ready For This Job!

Late in 2018, SERVPRO of Manchester/Mansfield pitched in on a dramatically difficult clean-up job in West Hartford, Connecticut, where a collapsed sewage pipe flooded the basements of more than 20 homes with raw sewage. While several other disaster remediation companies were also hired to clean up, in the end it was the partnership of Ralph’s three SERVPRO franchises that accomplished the lion’s share of the work.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Your Emergency Plan: SERVPRO Suggestions On Steps To Take Now

11/28/2018 (Permalink)

Fire Disaster The best time to deal with a disaster is before it happens. Have a plan of action. [Photo by Marc Szeglat]

Of course, we’re biased, but we think you have many reasons to choose SERVPRO when it comes to cleanup and restoration services. One reason is that we’re interested in not just helping you deal with the effects water damage, fire damage, and other natural disasters. We’re interested in helping you reduce the likelihood of suffering damage in the first place.

SERVPRO of Manchester/Mansfield would love to prevent property damage. That’s one reason why we blog about prevention and preparation. The best property damage is the damage that never happens.

We want to put your interests first. No one wants to have to call us and have our beautiful green and orange trucks sent to their house because they’ve suffered a huge loss. Lots of property damage can be avoided or lessened with the right planning and preparation.

Reading this post and others can help reduce your need for cleanup and restoration services. Getting this free educational information is another reason to choose SERVPRO.

Preparation Reduces Your Risk

When an emergency or major natural disaster strikes it’s the people and businesses who are prepared who handle the situation best. Being prepared can reduce the damage, the cost, the risk, and the inconvenience. But many people don’t like to think about and plan for what to do if a disaster strikes.

SERVPRO of Manchester/Mansfield would like to make planning easier for you. Here are some steps to take now.

1. Create a family communication plan. Know how you will contact each other if a disaster or emergency strikes. Review what you will do in different situations. One idea that’s worked for SERVPRO clients: Have every family member call, text, or email the same relative or friend so you can easily know the whereabouts and condition of everyone. Use someone out of town because they might be in a better position to communicate among separate family members. Make sure everyone in the family knows the phone number.

2. Be prepared to decide whether it’s safer to stay where you are or leave. Understand and plan for both alternatives. Stay tuned in to a news source (internet, TV, radio) for any official emergency instructions. Use all available information to assess your situation. If first responders, like fire fighters, tell you to leave, follow their instructions.

Concerned About Emergency Preparation? Call SERVPRO of Manchester/Mansfield Today. Call 860.649.0836

3. Have a kit that can sustain you and your family in place for three days. Your kit should have a gallon of water per person per day, three days of non-perishable foods (like protein bars, dried fruit, and canned food), medicines you need, flashlights with batteries, blankets, and more. The American Red Cross and other places have ready-made kits and extra supplies available. Prepare another, smaller kit to take with you if you have to get away.

4. Create a plan to get away. Plan how you will assemble your family and anticipate where you will go. Choose several different destinations in different directions in case the natural disaster or emergency blocks one destination. Always keep half a tank or more of gas in your car. Become familiar with alternative routes as well as other means of transportation out of your area.

5. Know the emergency plans at school and work. Talk to your children’s schools and your employer about emergency plans. Find out how they will communicate with families during an emergency. Talk to your neighbors about how you might work together to be safe.

For more information go to the Homeland Security website ready.gov

Remember, SERVPRO of Manchester/Mansfield is here to help. We work on water damage, storm damage, fire damage and other severe weather damage. You can call SERVPRO of Manchester/Mansfield anytime, 24/7. At SERVPRO we’re trained in many restoration services. We know the safest, most advanced, and quickest ways to help you recover from frozen pipe and other damage to your home or business.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service