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Archived Why SERVPRO Blog Posts

SERVPRO Cleaning Offers Protection Against Virus

4/30/2020 (Permalink)

An illustration of a coronavirus cell Help prevent the transmission of a viral pathogen by having SERVPRO's experts clean and disinfect your home or business.

In addition to our established expertise in disaster recovery and cleanup for homes and businesses, SERVPRO of Manchester/Mansfield also offers professional cleaning services. Lots of commercial customers use our services on a regular basis to maintain a consistently high level of cleanliness, and homeowners call us in, too, for a thorough deep-clean.

But now, with an increased awareness of the damage that can be caused by a pathogen circulating the globe—as yet immune to any treatment or vaccine—many homeowners and business owners seek extra reassurance that their homes and facilities are thoroughly clean and disinfected.

In response, SERVPRO offers proactive cleaning, sanitizing and disinfection of commercial and residential properties to minimize the transmission of emergent viral pathogens. With SERVPRO’s proactive cleaning services, you’ll know you have done all you can to keep your family and friends, customers and employees safe and healthy.

How Viruses Spread

Many viruses are spread primarily through personal contact, between people who are within about six feet of one another, through airborne respiratory droplets that are produced when an infected person coughs or sneezes. It may also be possible to catch a virus by first touching a surface or object that has the virus on it, then touching your mouth, nose or eyes.

Your very best source for the latest and most accurate information on emerging pathogens and ways to avoid transmission is the Centers for Disease Control and Prevention (CDC). (We at SERVPRO encourage you to check back with the CDC frequently for updates.)

Along with avoiding large crowds and keeping a social (about six-foot) distance from others, the most common advice from experts on staying virus-free is to wash hands frequently and avoid touching our faces. That is because viruses can also be spread by contamination on objects, furniture and fixtures in the home or place of work.

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of … viral respiratory illnesses in households and community settings.” And that’s where a skilled, equipped cleaning company, staffed with highly trained professionals, comes in: SERVPRO of Manchester/Mansfield is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of viral or bacterial pathogens.

Whether you seek strictly proactive cleaning, with no indication of existing pathogen contamination, or are aware that your structure may have been contaminated, SERVPRO’s crews stand ready to provide increased assurance that you, your family, your customers and your employees will not be exposed within your building.

An Important Caveat

While SERVPRO’s cleaning process will remove existing viral pathogens, please understand that structures we clean proactively will not be protected from future contamination if an infected person is to enter the building.

Why SERVPRO for Proactive Cleaning?

SERVPRO is uniquely ready to provide proactive cleaning of viral pathogens for several reasons, all of which stem from the level of expertise and preparation that we maintain at any time, pandemic or no pandemic. We were ready for this.

Our Personnel

We are fully staffed and prepared for your most difficult job. Our employees are thoroughly trained in the use of all our equipment and cleaning products—and they are supported in their work by our rigorous safety training and procedures.

SERVPRO of Manchester/Mansfield is one of four SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of West Hartford).

Being able to call on the resources of these other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the four franchises, we have at our disposal thousands of different pieces of equipment and dozens of trucks and other vehicles.

Our Protective Gear

SERVPRO professionals will enter your facility wearing the proper types of protective gear. For example, if there is no indication that your facility or home has been contaminated by viral or bacterial pathogens, our crew will wear a mid-grade protective suit, but if contamination is suspected or confirmed, all workers will wear a top-grade suit, which is thicker and has integrated boots and hoods. Not only do we wear an N-95 mask, but per our safety procedures and training, each mask is fit-tested to each employee to ensure complete coverage and protection.

Our Products

The cleaning and disinfecting products we use for jobs are hospital-grade, which means they are both safe to use and effective at killing germs. These CDC-recommended products can be difficult, if not impossible, for other vendors to locate, but SERVPRO was prepared and has secured access to a substantial supply.

Our Methods

We attack contamination in your home or place of business through two different modes of cleaning. First, we seal off your building and fog it using sprayers and misters, a process that allows our cleaning and disinfecting agents to reach deep into crevices that would otherwise remain untouched.

We follow that up with thorough cleaning and disinfecting of all the flat surfaces of your structure, furniture, fixtures and objects. No cutting corners here: our crews adhere to the correct amount of time to leaving the disinfectant in place to kill the germs that are present.

Our Coverage

Finally, SERVPRO provides this admittedly risky cleaning service at no potential liability to you. As a professional damage restoration and cleaning company, part of a network of more than 1,800 franchises across the United States, SERVPRO of Manchester/Mansfield is fully insured against any hazards we may encounter in our work. If you are concerned about potential or suspected pathogen contamination in your home or business, you need not be worried about any additional liability.

Who Does SERVPRO Provide Proactive Cleaning For?

Homeowners (who suspect contamination or not) hire SERVPRO for proactive cleaning as a way to regain peace of mind that residents of the home will reduce their chances of exposure.

Likewise, business owners can keep their employees and customers safer with our proactive cleaning service. This has a two-fold benefit in a time of widespread worry: the direct benefit, of course, is knowing that you are doing everything you can to keep Americans healthy.

The indirect benefit of this proactive action is that you reassure your customers that your place of business is a safe place to be.

Many types of businesses can benefit from SERVPRO’s proactive cleaning that targets viral and bacterial pathogens:

  • Retail stores
  • Restaurants
  • Offices, especially medical offices
  • Schools
  • Senior centers
  • Gyms
  • Banks
  • Hotels, B&Bs and other hospitality sites

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO follows the CDC’s cleaning guidelines to clean, at a minimum, high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and tables.

Areas of the home or office we clean include:

Kitchen/food areas

  • tables and chairs
  • countertops
  • cabinets and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • mats
  • food contact surfaces
  • light switches
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers
  • tabletops

Bathrooms

  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station

Classrooms

  • book covers and binders
  • carpets
  • chairs
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • small hard-surface items
  • light switches
  • mats
  • paper towel/napkin dispensers
  • rugs
  • sinks and sink hardware
  • soap dispensers
  • tabletops/desktops

Offices

  • carpets
  • chairs
  • telephones
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • shared office equipment
  • tabletops/desktops
  • water fountains

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • carpets
  • fitting room stalls
  • chairs
  • telephones
  • computer equipment and registers
  • sales counters
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • tables
  • water fountains

Hallways

  • carpets
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • rugs
  • water fountains

Other

  • fitness equipment
  • lamps
  • storage bins
  • shelves and racking
  • lockers
  • playground equipment
  • stair handrails
  • elevator cars

How We Clean and Disinfect

Cleaning: Porous and Non-Porous Surfaces

We begin by cleaning porous and non-porous surfaces. The cleaning process lowers the numbers of germs, thus reducing the risk of infection.

The CDC describes cleaning as removing germs, dirt and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.

Cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not capable of removing enough soil and residue to be effective. Porous materials, like carpet, area rugs, upholstered items and draperies that are not water-sensitive, are wet-cleaned using a hot water extraction or preconditioner and rinse method.

Non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, can be wet-cleaned using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Disinfecting: Non-Porous Surfaces

Next, we disinfect non-porous surfaces by using hospital-grade chemicals to kill germs on surfaces or objects. (It is important to understand that not all surfaces can be disinfected. Because of the porosity of some materials, including carpet, area rugs, upholstered items and draperies, disinfection is not possible.)

We use a variety of disinfectants within the SERVPRO product line to disinfect non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures. We apply these disinfectants using a spray bottle, pump-up sprayer, electric sprayer or mister. Once thoroughly sprayed, we allow the disinfectant to remain on the surface for ten minutes, sufficient to kill germs.

The CDC encourages the use of disinfecting wipes on electronic items that are touched often, such as phones and computers. If necessary, we use more than one wipe to keep the surface wet for the recommended length of contact time.

Safety Measures

SERVPRO professionals are thoroughly trained and equipped to handle potentially contaminated areas and materials. Throughout the cleaning project, our workers wear personal protective equipment, including appropriate protective suit with integrated hood and boots, N-95 respirators, nitrile gloves and goggles.

As our crews work, we clean and disinfect our own tools and equipment to avoid spreading any contamination in your home or place of business.

Once the job is done, we bag, remove and dispose of all waste, including used gloves and disposable respirators, and bag and remove cleaning towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. In our current time of uncertainty, we are prepared to give you, your family, customers and employees an extra measure of reassurance that your safety and health will be protected. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Sources: Centers for Disease Control and Prevention, World Health Organization, SERVPRO

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

New Safety Steps at SERVPRO

SERVPRO’s Strong Foundations

Our DNA is Different

We Are Ready for Anything

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

How We Track and Care for Your Possessions

3/21/2020 (Permalink)

Shrink-wrapped furniture and items in a storage container Rest assured that your possessions are securely cared for by SERVPRO of Manchester/Mansfield after you have suffered a home disaster.

Where do you start when your home and possessions have been hit by a fire, smoke, water, sewage or storm disaster? There’s damage to your home to be repaired, and most likely, damage to your furniture and personal items, too. A phone call to SERVPRO of Manchester/Mansfield will begin the process of restoring your home and possessions.

It can be difficult to see everything you own packed up and removed from your home. That’s why SERVPRO recently upgraded its inventory system and processes. Now, your possessions are securely tracked—end-to-end—while we clean and store them and repair your home. The heart of our process is a computer-based tracking system that shows at a glance exactly where in our warehouse your items are and what work has been or needs to be done to fully restore them.

We Care for All Your Possessions

SERVPRO will take care of 100% of the items in your home, both what needs restoration and what requires storage only. Once our project manager has scoped out the scale of work to be done on the structure, he or she determines what needs to be done to restore each item. Then, our crew individually labels everything with your name and unique QR-code, then photographs each item. Next, we securely wrap the objects: furniture in blankets and plastic wrap, glass in bubble wrap and plastic wrap, etc. We box your smaller personal items, then photograph and label them.

You are there to witness the entire process. Once all is wrapped, boxed and loaded into storage containers or vaults (the container, too, is labeled and QR-coded), you sign off on a form listing all the items with the pre-wrap photos. (This list will also provide valuable information to expedite your insurance claim.)

We Maintain an Unbroken Chain of Custody

The whole time we are storing and cleaning your possessions, we ensure an unbroken chain of custody. With a scan of the QR code, SERVPRO staff can immediately tell where an item is. We’ll know if the item requires cleaning, is being cleaned, has been cleaned (and when) or is waiting in a secure storage container. (SERVPRO contracts with trusted specialty cleaners to restore certain items, such as smoke-damaged clothing, or unique possessions, such as pianos or pool tables.)

At our centralized warehouse and processing facility in Bloomfield (built in 2015 and one of the largest SERVPRO warehouses in the U.S.), we dedicate multiple large rooms solely to storage. If a homeowner needs to access items early—documents required for insurance claims or the contents of a room that’s ready to be set up, for example—our inventory system quickly shows us exactly where they are.

Finally, after your home has been restored to pre-damage condition and all your items have been returned, you review and sign off on the original tracking form to ensure that everything is present, clean and in good condition.

SERVPRO knows that after a disaster, nothing matters more than restoring your home and possessions “Like it never even happened.” Rely on SERVPRO of Manchester/Mansfield to care for your furniture and personal items professionally, securely and respectfully and get your daily life back to the way it was!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

New Safety Steps at SERVPRO

SERVPRO’s Strong Foundations

Our DNA is Different

We Make Your Insurance Claims Easier

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Your Home Sell Faster with Our Proactive Cleaning Service

3/19/2020 (Permalink)

A "For Sale" sign in front of a house SERVPRO of Manchester/Mansfield delivers proactive cleaning services for a clean, safe and ready-to-sell home.

Real estate agents know that a clean and fresh-smelling home sells faster—but it’s about more than just smelling good. Especially when Americans are concerned about coronavirus exposure, it is essential that any home going on the market be thoroughly cleaned and sanitized, both for the owner’s and potential buyers’ peace of mind.

Although the Centers for Disease Control and Prevention (CDC) notes that "transmission of novel coronavirus to persons from surfaces contaminated with the virus has not been documented," research suggests the coronavirus can live on surfaces from a few hours to a few days. Therefore, it may also be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes. The CDC also says, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

Beyond the relief sellers and buyers will feel knowing that the risk of coronavirus or other pathogen has been greatly reduced, SERVPRO’s home cleaning can result in:

  • an increased market value
  • a more easily-passed home inspection
  • a faster sale

SERVPRO is Prepared to Clean and Sanitize Your Home

SERVPRO has the training, equipment, staff and procedures to clean and disinfect any home. (Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens.)

  • Our crews wear the appropriate personal protective suit with integrated boots and hoods, and individually fit-tested N-95 masks.
  • We use hospital-grade cleaning and disinfecting products that are safe and effective at killing germs.
  • We first seal off and fog the home with cleaning and disinfecting agents for deep penetration into crevices. Then, our crews perform hands-on cleaning and disinfecting of every flat surface.

SERVPRO will completely clean and sanitize these high-touch and other areas:

Throughout

  • light switches
  • doorknobs
  • tables and chairs
  • hard surface/wood floors
  • carpets, rugs and mats
  • hallway and stairwell handrails
  • computer equipment

Kitchen

  • countertops and tabletops
  • cabinets and pulls
  • food contact surfaces
  • salt and pepper shakers
  • sink and sink hardware
  • soap dispenser

Bathrooms

  • cabinet/vanity and pulls
  • sink and sink hardware
  • soap dispenser
  • toilet

In addition, we clean:

  • ceilings and walls
  • carpet, drapery and blinds
  • air ducts and HVAC system
  • sources of mold growth, if present

Sellers and real estate agents: call SERVPRO of Manchester/Mansfield today to ensure a clean, safe and ready-to-sell home.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Proactive Cleaning in a Time of Virus

SERVPRO’s Strong Foundations

Our DNA is Different

We Are Ready for Anything

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Proactive Cleaning in a Time of Virus

3/10/2020 (Permalink)

Text: Covid-19 against a global map Our proactive cleaning service will clean and disinfect your home or business, giving you peace of mind in a time of uncertainty.

With the threat of a new coronavirus, which causes Covid-19 disease, circulating the globe, many homeowners and business owners are seeking extra reassurance that their homes and facilities are thoroughly clean and disinfected. In addition to our expertise in disaster recovery and cleanup for homes and businesses, SERVPRO also offers these professional cleaning services.

In response, SERVPRO is now offering proactive cleaning, sanitizing and disinfection of commercial and residential properties with the goal of minimizing the transmission of emergent viral pathogens, including the coronavirus. With SERVPRO’s proactive cleaning services, you’ll know you have done all you can to keep your family and friends, customers and employees safe from this new and uncertain threat.

Some Background on the Coronavirus and Covid-19

The coronavirus is believed to spread primarily through personal contact, between people who are within about six feet of one another, through airborne respiratory droplets that are produced when an infected person coughs or sneezes. It may also be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes.

Your very best source for the latest and most accurate information on the coronavirus and Covid-19 is the Centers for Disease Control and Prevention’s (CDC) website. Because this outbreak is unfolding rapidly and unpredictably, we at SERVPRO encourage you to check back with the CDC frequently for updates.

Declared a pandemic on March 11, 2020 by the World Health Organization (WHO), the coronavirus outbreak has focused the attention of nations, individuals, business and organizations on ways to fight the spread of the virus and minimize the impact of the disease. Along with avoiding large crowds and keeping a social (about six-foot) distance from others, the most common advice from experts is to wash hands frequently and avoid touching our faces. Beyond direct person-to-person transmission, the coronavirus can also be spread by contamination on objects, furniture and fixtures in the home or place of work.

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

And that’s where a skilled, equipped cleaning company, staffed with highly trained professionals, comes in: SERVPRO of Manchester/Mansfield is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of coronavirus or other pathogens.

Whether you seek strictly proactive cleaning, with no indication of existing contamination, or are aware that your structure may have been contaminated with coronavirus, SERVPRO’s crews stand ready to provide increased assurance that you, your family, your customers and your employees will not be exposed to coronavirus within your building.

An Important Caveat

While SERVPRO’s cleaning process will remove existing viral pathogens, including the coronavirus, please understand that structures we clean proactively will not be protected from future coronavirus contamination if an infected person is to enter the building.

Why SERVPRO for Proactive Cleaning?

SERVPRO is uniquely ready to provide proactive cleaning of viral pathogens for several reasons, all of which stem from the level of expertise and preparation that we maintain at any time, pandemic or no pandemic. We were ready for this.

Our Personnel

We are fully staffed and prepared for your most difficult job. Our employees are thoroughly trained in the use of all our equipment and cleaning products—and they are supported in their work by our rigorous safety training and procedures.

SERVPRO of Manchester/Mansfield is one of four SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of West Hartford).

Being able to call on the resources of these other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the four franchises, we have at our disposal thousands of different pieces of equipment and dozens of trucks and other vehicles.

Our Protective Gear

SERVPRO professionals will enter your facility wearing the proper types of protective gear. For example, if there is no indication that your facility or home has been contaminated by coronavirus, our crew will wear a mid-grade protective suit, but if contamination is suspected or confirmed, all workers will wear a top-grade suit, which is thicker and has integrated boots and hoods. Not only do we wear an N-95 mask, but per our safety procedures and training, each mask is fit-tested to each employee to ensure complete coverage and protection.

Our Products

The cleaning and disinfecting products we use for coronavirus jobs are hospital-grade, which means they are both safe to use and effective at killing germs. These products are difficult, if not impossible, for other vendors to locate, especially in the midst of a virus outbreak, but SERVPRO was prepared and has access to a substantial supply of coronavirus-fighting cleaners and disinfectants.

Our Methods

We attack contamination in your home or place of business through two different modes of cleaning. First, we seal off your building and fog it using sprayers and misters, a process that allows our cleaning and disinfecting agents to reach deep into crevices that would otherwise remain untouched.

We follow that up with thorough cleaning and disinfecting of all the flat surfaces of your structure, furniture, fixtures and objects. No cutting corners here: our crews adhere to the correct amount of time to leaving the disinfectant in place to kill the germs that are present.

Our Coverage

Finally, SERVPRO provides this admittedly risky cleaning service at no potential liability to you. As a professional damage restoration and cleaning company, part of a network of more than 1,800 franchises across the United States, SERVPRO of Manchester/Mansfield is fully insured against any hazards we may encounter in our work. If you are concerned about potential or suspected coronavirus contamination in your home or business, you need not be worried about any additional liability.

Who Does SERVPRO Provide Proactive Cleaning For?

Homeowners (who suspect coronavirus contamination or not) hire SERVPRO for proactive cleaning. Especially when a family member has been diagnosed with Covid-19, our cleaning services are a way to regain peace of mind that other residents of the home will reduce their chances of exposure.

Likewise, business owners can keep their employees and customers safer with our proactive cleaning service. This has a two-fold benefit in a time of widespread worry: the direct benefit, of course, is knowing that you are doing everything you can to keep Americans healthy and reduce the spread of coronavirus.

The indirect benefit of this proactive action is that you reassure your customers that your place of business is a safe place to be. In the midst of this outbreak, we are all looking for reassurance and seeking places we can be safe—without cutting ourselves off from the outside world completely. Let your customers know that your business has taken all the precautions it can through proactive cleaning.

Many types of businesses can benefit from SERVPRO’s proactive cleaning that targets the coronavirus and other pathogens:

  • Retail stores
  • Restaurants
  • Offices, especially medical offices
  • Schools
  • Senior centers
  • Gyms
  • Hotels, B&Bs and other hospitality sites

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO follows the CDC’s cleaning guidelines to clean, at a minimum, high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and tables.

Areas of the home or office we clean include:

Kitchen/food areas

  • tables and chairs
  • countertops
  • cabinets and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • mats
  • food contact surfaces
  • light switches
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers
  • tabletops

Bathrooms

  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station

Classrooms

  • book covers and binders
  • carpets
  • chairs
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • small hard-surface items
  • light switches
  • mats
  • paper towel/napkin dispensers
  • rugs
  • sinks and sink hardware
  • soap dispensers
  • tabletops/desktops

Offices

  • carpets
  • chairs
  • telephones
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • shared office equipment
  • tabletops/desktops
  • water fountains

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • carpets
  • fitting room stalls
  • chairs
  • telephones
  • computer equipment and registers
  • sales counters
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • tables
  • water fountains

Hallways

  • carpets
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • rugs
  • water fountains

Other

  • fitness equipment
  • lamps
  • storage bins
  • shelves and racking
  • lockers
  • playground equipment
  • stair handrails
  • elevator cars

How We Clean and Disinfect

Cleaning: Porous and Non-Porous Surfaces

We begin by cleaning porous and non-porous surfaces. The cleaning process lowers the numbers of germs, thus reducing the risk of infection.

The CDC describes cleaning as removing germs, dirt and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.

Cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not capable of removing enough soil and residue to be effective. Porous materials, like carpet, area rugs, upholstered items and draperies that are not water-sensitive, are wet-cleaned using a hot water extraction or preconditioner and rinse method.

Non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, can be wet-cleaned using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Disinfecting: Non-Porous Surfaces

Next, we disinfect non-porous surfaces by using hospital-grade chemicals to kill germs on surfaces or objects. While there are not yet any disinfectants that have been tested specifically for the coronavirus, we are following CDC recommendations that advise using a labeled hospital-grade disinfectant with claims against viruses similar to SARS (CoV-2).

(It is important to understand that not all surfaces can be disinfected. Because of the porosity of some materials, including carpet, area rugs, upholstered items and draperies, disinfection is not possible.)

We use a variety of disinfectants within the SERVPRO product line to disinfect non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures. We apply these disinfectants using a spray bottle, pump-up sprayer, electric sprayer or mister. Once thoroughly sprayed, we allow the disinfectant to remain on the surface for ten minutes, sufficient to kill germs.

The CDC encourages the use of disinfecting wipes on electronic items that are touched often, such as phones and computers. If necessary, we use more than one wipe to keep the surface wet for the recommended length of contact time.

Safety Measures

SERVPRO professionals are thoroughly trained and equipped to handle potentially contaminated areas and materials. Throughout the cleaning project, our workers wear personal protective equipment, including appropriate protective suit with integrated hood and boots, N-95 respirators, nitrile gloves and goggles.

As our crews work, we clean and disinfect our own tools and equipment to avoid spreading any contamination in your home or place of business.

Once the job is done, we bag, remove and dispose of all waste, including used gloves and disposable respirators, and bag and remove cleaning towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. In our current time of virus, we are prepared to give you, your family, customers and employees an extra measure of reassurance that your safety and health will be protected. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Sources: Centers for Disease Control and Prevention, World Health Organization, SERVPRO

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

New Safety Steps at SERVPRO

SERVPRO’s Strong Foundations

Our DNA is Different

We Are Ready for Anything

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

New Safety Steps at SERVPRO

3/9/2020 (Permalink)

A group of employees gathers around a table in a warehouse We make sure all SERVPRO of Manchester/Mansfield employees get the training and procedures they need to safely do their jobs.

SERVPRO of Manchester/Mansfield knows that it’s our workers—our crews in the field, warehouse workers and home office staff—who get the job done for our customers, day in and day out. That’s why their health and safety is a priority throughout our company.

In 2019, our franchise owner hired a new safety coordinator, Rhonda, who has more than twenty years of experience in construction and warehouse management. Rhonda says she “likes to learn new things and do different things”—well, these are just some of the new things she and SERVPRO have been working on lately!

General Safety

  • Training programs and videos are now provided in both English and Spanish.
  • Once a month, the safety coordinator meets with crew chiefs to review progress on safety and to determine what new policies or training are needed.

Blood-Borne Pathogen Safety

  • We’ve developed new training in the safe processing and disposal of blood-borne pathogens.
  • Each crew is equipped with a blood-borne pathogen duffel bag containing hazmat suits, thick gloves, tweezers, needle containers and sealable bags for waste disposal.
  • We have metal storage containers in our parking lot, in which bagged blood-borne waste is stored until it is picked up by a vendor for final disposal.

Vehicle Safety

  • We offer new training in the proper operation of forklifts.
  • Trucks and forklifts are inspected every day.
  • Each truck is consistently assigned to a specific crew to increase safe and responsible operation.

Fire Safety

  • We deliver new training in correct use of fire extinguishers, generators and third plug adapters.
  • Each piece of equipment and all trucks are equipped with a third plug adapter, so that our grounded equipment can be used safely even in older homes that lack the third grounding prong.
  • We inspect and date all fire extinguishers each month to ensure they are always ready to use.

Equipment and Product Safety

  • We offer new training in fitting and wearing a respirator mask, including determining if the mask is the right size, fits correctly to the face, is tightly sealed and allows adequate breathing.
  • Each crew and crew chief are equipped with duffel bags containing hard hats, goggles, safety vests, shoulder dolly straps for heavy loads and our chemical information binder.
  • No truck leaves the SERVPRO lot until it is fully inspected and equipped with a first aid kit, an eyewash station and a fire extinguisher.
  • All our cleaning products are documented in a binder that explains appropriate uses, how to use and what protective equipment is required. Not only are our workers up to date on our products, they are prepared to answer customer questions.
  • We provide new training in how to properly lift heavy loads and use shoulder dolly straps.

SERVPRO of Manchester/Mansfield puts a premium on training our employees to handle any situation, and that includes training and procedures that keep all our workers safe, healthy and ready to respond to your disaster!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO Responds to All Kinds of Disasters

SERVPRO’s Strong Foundations

Our DNA is Different

We Are Ready for Anything

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO Responds to All Kinds of Disasters

11/21/2019 (Permalink)

Household debris is piled in front of homes in a neighborhood When a major storm or other disaster hits, SERVPRO has the size, expertise and skill to handle it and help people put their lives back together.

SERVPRO has played a major part in helping thousands upon thousands of home and business owners recover from major disasters, like tornadoes, hurricanes, blizzards and floods. During 2017’s Hurricane Harvey, we had more than 7,000 professional restoration experts working in the Houston area alone.

In just the last decade, we’ve been on the scene and helping people recover from the largest-scale disasters across the U.S., including:

  • 2018: California wildfires, including Camp, Woolsey and Hill fires
  • 2017: Hurricanes Harvey and Irma
  • 2017: California wildfires
  • 2016: Hurricane Matthew
  • 2015: Carolina floods
  • 2014: Polar vortex
  • 2012: Sandy
  • 2010: Nashville floods

How do we do it? It all starts with our size: we are 1,800 franchises strong and have locations throughout the country. This means we have manpower and equipment at the ready to respond to the most threatening events.

A Strategic Response to Large-Scale Disasters

But it’s not just size that sets us apart: it’s our expertise and preparation. We have elite large-loss specialists and storm teams on standby, strategically positioned throughout the United States to handle any size disaster. One of our commercial operations managers supervises every large loss to help ensure seamless communication and timely mitigation—getting people back into their homes and businesses.

Not only can we respond quickly and comprehensively, we also are cost efficient thanks to our strategic placement of disaster response teams, coordination with local SERVPRO franchises and oversight of temporary labor. 

SERVPRO is the unique disaster recovery specialist that can truly handle it all, from a basement flood to wide-scale life-threatening natural disasters. Available 24 hours a day, 365 days a year, we are prepared for the unpredictable!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Be Prepared for a Disaster

SERVPRO’s Strong Foundations

Our DNA is Different

We Are Ready for Anything

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO’s Strong Foundations

6/26/2019 (Permalink)

SERVPRO's history of steady growth means you can rely on our expertise and professionalism when you need it most.

So many people who have water, fire or storm cleanup and restoration needs choose SERVPRO because of our history of satisfied customers and successful restorations. When a natural disaster strikes your home or business, you need to work with a cleanup and restoration company you can trust and which has the experience, personnel and equipment to do a high-quality job in a short timeframe. That’s SERVPRO.

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, California. They transformed the company into a franchisor of cleanup and restoration specialists. Within twenty years, they had almost 650 franchises. By 2000, SERVPRO had grown to 1,000 franchises and today there are 1,800+. Entrepreneur Magazine has ranked SERVPRO the #1 franchise opportunity in the restoration services category for the past ten years!

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Growth like that doesn’t happen by accident. It’s because we:

  • Train and equip our employees to handle any disaster
  • Empower our employees to put the customer first and get the job done right
  • Work closely with insurance companies, property managers and local fire/police to make our clients’ lives better fast

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Our DNA is Different

Call on SERVPRO for Commercial Restoration

We Are Ready for Anything

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Our DNA Is Different

3/22/2019 (Permalink)

With one call, a professional, compassionate and detail-oriented SERVPRO crew will be working on your disaster remediation as soon as possible.

SERVPRO of Manchester/Mansfield is one of three franchises owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). This management team has earned a ranking in the top 25 of SERVPRO’s 1,800 franchises for top sales performance for several years running. So what’s the secret? It’s in our DNA!

Our different DNA here at SERVPRO stems from being a hands-on family-run business. Ralph and Noemi are involved with every aspect of their three SERVPRO franchises, and their oversight and guidance set the tone for every employee.

Our Employees Are Accountable

We hold all our employees accountable for their actions and make sure they understand that they are often working for people who are stunned and vulnerable after suffering a fire, water, storm, mold or other disaster. Here’s a sample of what our customers say about our employees:

  • “They were compassionate, informative and dependable ... they treated me like I mattered.”
  • “They treated me as more than just a client.”
  • “They were compassionate, informative and dependable. It is in the times of emergency you need someone to help keep you calm ...”
  • “Everyone was so helpful, kind, hardworking and compassionate.”

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Every Detail Matters

Beyond their customer-centric attitude, our employees take every detail seriously. It starts with prompt arrival and rapid evaluation, and carries through the entire damage remediation process. SERVPRO of Manchester/Mansfield employees handle your home or office and your affected possessions with care and professionalism:

  • “Your team did an excellent job, diligently cleaning everything, and the results exceeded our expectations.”
  • “They were meticulous and did not leave a stone unturned.”
  • “More than pleasantly surprised at how quick their response was and how thorough they were ...”
  • “... extremely knowledgeable, dedicated and committed to serving their customers at the highest level possible. They are extremely responsive and have a great sense of urgency.”

That’s the DNA of SERVPRO of Manchester/Mansfield in action! When you have a water, fire, smoke, mold or storm damage disaster, trust our leadership, accountability and attention to detail to make it like it never even happened.

Help Is Here

The team at SERVPRO of Manchester/Mansfield brings its unique customer-centric DNA to water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We Are Ready for Anything!

What Does SERVPRO Do and How Did SERVPRO Start?

We Make Your Insurance Claims Easier

More Helpful Information from SERVPRO

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SERVPRO to the Rescue

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11 Reasons Why So Many People Choose SERVPRO

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Do the Jobs That Others Can’t

3/20/2019 (Permalink)

More than 20 homes suffered water damage from this large sewer break in West Hartford, Connecticut.

Sewage floating in the street ... five feet of waste water in basements ... almost two dozen homes affected. Now that’s a disaster, and one that demands swift and thorough action!

SERVPRO of Manchester/Mansfield recently partnered with two other nearby SERVPRO franchises (owned by the same management team) to clean up a water disaster that numerous other disaster remediation companies couldn’t handle. It began on October 3, 2018 in West Hartford, Connecticut when the region’s water authority was replacing old water and sewer lines. A 60-foot-long section of newly-installed pipe liner collapsed after a rainstorm, causing a blockage that forced waste water into the street. The basements of more than 20 homes up and down the street were flooded, some by up to five feet of water, and four families were displaced.

Expertise in Biohazard Cleanup Needed!

When the SERVPRO team was called to the scene, they discovered a street filled with brown water and homes inundated with the foul-smelling biohazard. They set to work pumping out basements, drying out structures and property and removing damaged items.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Crews and equipment from all three SERVPRO franchises owned by Ralph and Noemi DiCristofaro joined forces to tackle this extraordinary and rapidly-worsening disaster: SERVPRO of Bloomfield/Enfield, SERVPRO of Manchester/Mansfield and SERVPRO of Glastonbury/Wethersfield. Our sizable resources of equipment and manpower mean we can respond quickly to disasters of just about any size and type: thousands of pieces of equipment, scores of vehicles and more than a hundred professionals. Essential to our work on the West Hartford sewage disaster was our expertise in biohazard cleanup: we are trained in and adhere to all OSHA and state health regulations.

Although other disaster remediation companies were called to the scene, each one dropped out of the project after initial work—they simply weren’t up to the task. In the end, SERVPRO cleaned the majority of the affected houses, drying and disinfecting structures and property. On this incredibly tough and urgent job, SERVPRO safely and promptly restored homes, property and lives.

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Water Disaster? Use the Pros

Flood and Sewer Dangers Most People Don’t Know About

7 Essentials After Major Water Damage

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

Safety After Major Water Damage

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Choose Your Biohazard Cleanup Company Carefully

Water Damage Cleanup Requires the Right Equipment

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Make Your Insurance Claims Easier

3/8/2019 (Permalink)

SERVPRO provides complete disaster restoration services, plus we make your insurance claim process as stress-free as possible.

Recovering from a disaster (be it water, fire, storm, mold or other damage) is hard, but SERVPRO of Manchester/Mansfield makes it easier. We do this by handling as many of the details of your disaster remediation as possible so you don’t have to worry as much. With our experience, capabilities, quality staffing and all the right equipment, we are your one-stop disaster cleanup experts, from beginning to end.

You can rely on SERVPRO of Manchester/Mansfield to:

  • arrive at your home or business promptly and evaluate your damage
  • act fast to prevent more damage
  • document and pack out your possessions
  • thoroughly clean each item and store it in our clean, organized and secure facility in clearly-labeled QR-coded containers
  • remove all the damaged material from your structure and perform repairs or reconstruction
  • bring everything back and restore your home or business back to the point before the disaster occurred

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Stress-Free Insurance Claims

Beyond all that, SERVPRO of Manchester/Mansfield will create complete documentation of the damage to your home or business, as well as the condition of each item we remove for cleaning or storage—on a spreadsheet with photos. Further, our expert staff will work directly with your insurer, communicating closely with you at all times, and handle the paperwork to make sure the processing and payment of your claim is a smooth and swift process.

To keep up with the latest insurance developments, we maintain affiliations with the New England Claims Executive Association and the Risk & Insurance Management Society. In fact, many insurance companies recommend us to their clients because our reputation is so solid and they have found us to be so professional to work with.

Our goal is to provide you with a stress-free insurance claim process—because if you’ve suffered a disaster, you simply do not need any more hassles. SERVPRO of Manchester/Mansfield will get your life back to normal as soon as possible!

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Another Helpful Blog Post from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Your Insurer Will Help After a Disaster

Your Business’s Emergency Ready Profile

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

11 Reasons Why So Many People Choose SERVPRO

Why Many Insurance Agents and Adjustors Use SERVPRO

10 Reasons to Use SERVPRO

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Are Ready for Anything!

3/8/2019 (Permalink)

SERVPRO of Manchester/Mansfield has the right equipment and people to tackle your disaster restoration job, whether it's large or small.

Disasters—whether from a fire, storm, wind, leak or flood—come in all sizes. And while many other disaster restoration services will tell you they can handle it all, SERVPRO of Manchester/Mansfield truly can. From the smallest to the largest damage to your home or business, SERVPRO of Manchester/Mansfield is ready, willing and able to restore your damaged property to pre-incident condition—like it never even happened!

We Have More Capacity

We can do this because we have built up substantial capacity to respond to your fire, storm, smoke, mold and water disaster. You may not have known this, but SERVPRO of Manchester/Mansfield is one of three SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). Ralph and Noemi are hands-on, motivated and skilled managers who have been recognized as among the top owner/operators of the 1,800+ SERVPRO franchises in America.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Being able to call in the resources of two other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the three franchises, Ralph has at his disposal thousands of different pieces of equipment and dozens of trucks and other vehicles. In fact, on the first cold snap of this year, we handled so many emergency calls for cracked and burst frozen pipes that we had 1,000 air handlers installed and drying out customers’ homes and businesses in Connecticut and Massachusetts—at one time!

We Were Ready For This Job!

Late in 2018, SERVPRO of Manchester/Mansfield pitched in on a dramatically difficult clean-up job in West Hartford, Connecticut, where a collapsed sewage pipe flooded the basements of more than 20 homes with raw sewage. While several other disaster remediation companies were also hired to clean up, in the end it was the partnership of Ralph’s three SERVPRO franchises that accomplished the lion’s share of the work.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

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SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

What Does SERVPRO Do and How Did SERVPRO Start?

Resolve Cleanup & Restoration Problems with the Right Equipment & Expertise

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

After a Fire and a Sewage Backup, SERVPRO Saves the Day

Why SERVPRO’s History Is Important to You

11 Reasons Why So Many People Choose SERVPRO

Technology Advantage to SERVPRO of Bloomfield/Enfield

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Your Emergency Plan: SERVPRO Suggestions On Steps To Take Now

11/28/2018 (Permalink)

The best time to deal with a disaster is before it happens. Have a plan of action. [Photo by Marc Szeglat]

Of course, we’re biased, but we think you have many reasons to choose SERVPRO when it comes to cleanup and restoration services. One reason is that we’re interested in not just helping you deal with the effects water damage, fire damage, and other natural disasters. We’re interested in helping you reduce the likelihood of suffering damage in the first place.

SERVPRO of Manchester/Mansfield would love to prevent property damage. That’s one reason why we blog about prevention and preparation. The best property damage is the damage that never happens.

We want to put your interests first. No one wants to have to call us and have our beautiful green and orange trucks sent to their house because they’ve suffered a huge loss. Lots of property damage can be avoided or lessened with the right planning and preparation.

Reading this post and others can help reduce your need for cleanup and restoration services. Getting this free educational information is another reason to choose SERVPRO.

Preparation Reduces Your Risk

When an emergency or major natural disaster strikes it’s the people and businesses who are prepared who handle the situation best. Being prepared can reduce the damage, the cost, the risk, and the inconvenience. But many people don’t like to think about and plan for what to do if a disaster strikes.

SERVPRO of Manchester/Mansfield would like to make planning easier for you. Here are some steps to take now.

1. Create a family communication plan. Know how you will contact each other if a disaster or emergency strikes. Review what you will do in different situations. One idea that’s worked for SERVPRO clients: Have every family member call, text, or email the same relative or friend so you can easily know the whereabouts and condition of everyone. Use someone out of town because they might be in a better position to communicate among separate family members. Make sure everyone in the family knows the phone number.

2. Be prepared to decide whether it’s safer to stay where you are or leave. Understand and plan for both alternatives. Stay tuned in to a news source (internet, TV, radio) for any official emergency instructions. Use all available information to assess your situation. If first responders, like fire fighters, tell you to leave, follow their instructions.

Concerned About Emergency Preparation? Call SERVPRO of Manchester/Mansfield Today. Call 860.649.0836

3. Have a kit that can sustain you and your family in place for three days. Your kit should have a gallon of water per person per day, three days of non-perishable foods (like protein bars, dried fruit, and canned food), medicines you need, flashlights with batteries, blankets, and more. The American Red Cross and other places have ready-made kits and extra supplies available. Prepare another, smaller kit to take with you if you have to get away.

4. Create a plan to get away. Plan how you will assemble your family and anticipate where you will go. Choose several different destinations in different directions in case the natural disaster or emergency blocks one destination. Always keep half a tank or more of gas in your car. Become familiar with alternative routes as well as other means of transportation out of your area.

5. Know the emergency plans at school and work. Talk to your children’s schools and your employer about emergency plans. Find out how they will communicate with families during an emergency. Talk to your neighbors about how you might work together to be safe.

For more information go to the Homeland Security website ready.gov

 
Check Out Our Other Blog Posts   
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage. Here are a few blog posts that you might find helpful:  

Connecticut Disaster Facts & Preparation

In A Disaster Time Is Precious
 
Your Natural Disaster Questions Answered

Remember, SERVPRO of Manchester/Mansfield is here to help. We work on water damage, storm damage, fire damage and other severe weather damage. You can call SERVPRO of Manchester/Mansfield anytime, 24/7. At SERVPRO we’re trained in many restoration services. We know the safest, most advanced, and quickest ways to help you recover from frozen pipe and other damage to your home or business.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service