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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

SERVPRO’s Strong Foundations

6/26/2019 (Permalink)

SERVPRO's history of steady growth means you can rely on our expertise and professionalism when you need it most.

So many people who have water, fire or storm cleanup and restoration needs choose SERVPRO because of our history of satisfied customers and successful restorations. When a natural disaster strikes your home or business, you need to work with a cleanup and restoration company you can trust and which has the experience, personnel and equipment to do a high-quality job in a short timeframe. That’s SERVPRO.

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, California. They transformed the company into a franchisor of cleanup and restoration specialists. Within twenty years, they had almost 650 franchises. By 2000, SERVPRO had grown to 1,000 franchises and today there are 1,800+. Entrepreneur Magazine has ranked SERVPRO the #1 franchise opportunity in the restoration services category for the past ten years!

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Growth like that doesn’t happen by accident. It’s because we:

  • Train and equip our employees to handle any disaster
  • Empower our employees to put the customer first and get the job done right
  • Work closely with insurance companies, property managers and local fire/police to make our clients’ lives better fast

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Our DNA is Different

Call on SERVPRO for Commercial Restoration

We Are Ready for Anything

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Our DNA Is Different

3/22/2019 (Permalink)

With one call, a professional, compassionate and detail-oriented SERVPRO crew will be working on your disaster remediation as soon as possible.

SERVPRO of Manchester/Mansfield is one of three franchises owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). This management team has earned a ranking in the top 25 of SERVPRO’s 1,800 franchises for top sales performance for several years running. So what’s the secret? It’s in our DNA!

Our different DNA here at SERVPRO stems from being a hands-on family-run business. Ralph and Noemi are involved with every aspect of their three SERVPRO franchises, and their oversight and guidance set the tone for every employee.

Our Employees Are Accountable

We hold all our employees accountable for their actions and make sure they understand that they are often working for people who are stunned and vulnerable after suffering a fire, water, storm, mold or other disaster. Here’s a sample of what our customers say about our employees:

  • “They were compassionate, informative and dependable ... they treated me like I mattered.”
  • “They treated me as more than just a client.”
  • “They were compassionate, informative and dependable. It is in the times of emergency you need someone to help keep you calm ...”
  • “Everyone was so helpful, kind, hardworking and compassionate.”

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Every Detail Matters

Beyond their customer-centric attitude, our employees take every detail seriously. It starts with prompt arrival and rapid evaluation, and carries through the entire damage remediation process. SERVPRO of Manchester/Mansfield employees handle your home or office and your affected possessions with care and professionalism:

  • “Your team did an excellent job, diligently cleaning everything, and the results exceeded our expectations.”
  • “They were meticulous and did not leave a stone unturned.”
  • “More than pleasantly surprised at how quick their response was and how thorough they were ...”
  • “... extremely knowledgeable, dedicated and committed to serving their customers at the highest level possible. They are extremely responsive and have a great sense of urgency.”

That’s the DNA of SERVPRO of Manchester/Mansfield in action! When you have a water, fire, smoke, mold or storm damage disaster, trust our leadership, accountability and attention to detail to make it like it never even happened.

Help Is Here

The team at SERVPRO of Manchester/Mansfield brings its unique customer-centric DNA to water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We Are Ready for Anything!

What Does SERVPRO Do and How Did SERVPRO Start?

We Make Your Insurance Claims Easier

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

SERVPRO to the Rescue

Some Favorite Community Voices

Why SERVPRO’s History Is Important to You

11 Reasons Why So Many People Choose SERVPRO

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Do the Jobs That Others Can’t

3/20/2019 (Permalink)

More than 20 homes suffered water damage from this large sewer break in West Hartford, Connecticut.

Sewage floating in the street ... five feet of waste water in basements ... almost two dozen homes affected. Now that’s a disaster, and one that demands swift and thorough action!

SERVPRO of Manchester/Mansfield recently partnered with two other nearby SERVPRO franchises (owned by the same management team) to clean up a water disaster that numerous other disaster remediation companies couldn’t handle. It began on October 3, 2018 in West Hartford, Connecticut when the region’s water authority was replacing old water and sewer lines. A 60-foot-long section of newly-installed pipe liner collapsed after a rainstorm, causing a blockage that forced waste water into the street. The basements of more than 20 homes up and down the street were flooded, some by up to five feet of water, and four families were displaced.

Expertise in Biohazard Cleanup Needed!

When the SERVPRO team was called to the scene, they discovered a street filled with brown water and homes inundated with the foul-smelling biohazard. They set to work pumping out basements, drying out structures and property and removing damaged items.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Crews and equipment from all three SERVPRO franchises owned by Ralph and Noemi DiCristofaro joined forces to tackle this extraordinary and rapidly-worsening disaster: SERVPRO of Bloomfield/Enfield, SERVPRO of Manchester/Mansfield and SERVPRO of Glastonbury/Wethersfield. Our sizable resources of equipment and manpower mean we can respond quickly to disasters of just about any size and type: thousands of pieces of equipment, scores of vehicles and more than a hundred professionals. Essential to our work on the West Hartford sewage disaster was our expertise in biohazard cleanup: we are trained in and adhere to all OSHA and state health regulations.

Although other disaster remediation companies were called to the scene, each one dropped out of the project after initial work—they simply weren’t up to the task. In the end, SERVPRO cleaned the majority of the affected houses, drying and disinfecting structures and property. On this incredibly tough and urgent job, SERVPRO safely and promptly restored homes, property and lives.

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Water Disaster? Use the Pros

Flood and Sewer Dangers Most People Don’t Know About

7 Essentials After Major Water Damage

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

Safety After Major Water Damage

Sewer Backups Demand Fast Action

Choose Your Biohazard Cleanup Company Carefully

Water Damage Cleanup Requires the Right Equipment

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Make Your Insurance Claims Easier

3/8/2019 (Permalink)

SERVPRO provides complete disaster restoration services, plus we make your insurance claim process as stress-free as possible.

Recovering from a disaster (be it water, fire, storm, mold or other damage) is hard, but SERVPRO of Manchester/Mansfield makes it easier. We do this by handling as many of the details of your disaster remediation as possible so you don’t have to worry as much. With our experience, capabilities, quality staffing and all the right equipment, we are your one-stop disaster cleanup experts, from beginning to end.

You can rely on SERVPRO of Manchester/Mansfield to:

  • arrive at your home or business promptly and evaluate your damage
  • act fast to prevent more damage
  • document and pack out your possessions
  • thoroughly clean each item and store it in our clean, organized and secure facility in clearly-labeled QR-coded containers
  • remove all the damaged material from your structure and perform repairs or reconstruction
  • bring everything back and restore your home or business back to the point before the disaster occurred

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Stress-Free Insurance Claims

Beyond all that, SERVPRO of Manchester/Mansfield will create complete documentation of the damage to your home or business, as well as the condition of each item we remove for cleaning or storage—on a spreadsheet with photos. Further, our expert staff will work directly with your insurer, communicating closely with you at all times, and handle the paperwork to make sure the processing and payment of your claim is a smooth and swift process.

To keep up with the latest insurance developments, we maintain affiliations with the New England Claims Executive Association and the Risk & Insurance Management Society. In fact, many insurance companies recommend us to their clients because our reputation is so solid and they have found us to be so professional to work with.

Our goal is to provide you with a stress-free insurance claim process—because if you’ve suffered a disaster, you simply do not need any more hassles. SERVPRO of Manchester/Mansfield will get your life back to normal as soon as possible!

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Another Helpful Blog Post from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Your Insurer Will Help After a Disaster

Your Business’s Emergency Ready Profile

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

11 Reasons Why So Many People Choose SERVPRO

Why Many Insurance Agents and Adjustors Use SERVPRO

10 Reasons to Use SERVPRO

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Are Ready for Anything!

3/8/2019 (Permalink)

SERVPRO of Manchester/Mansfield has the right equipment and people to tackle your disaster restoration job, whether it's large or small.

Disasters—whether from a fire, storm, wind, leak or flood—come in all sizes. And while many other disaster restoration services will tell you they can handle it all, SERVPRO of Manchester/Mansfield truly can. From the smallest to the largest damage to your home or business, SERVPRO of Manchester/Mansfield is ready, willing and able to restore your damaged property to pre-incident condition—like it never even happened!

We Have More Capacity

We can do this because we have built up substantial capacity to respond to your fire, storm, smoke, mold and water disaster. You may not have known this, but SERVPRO of Manchester/Mansfield is one of three SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). Ralph and Noemi are hands-on, motivated and skilled managers who have been recognized as among the top owner/operators of the 1,800+ SERVPRO franchises in America.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Being able to call in the resources of two other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the three franchises, Ralph has at his disposal thousands of different pieces of equipment and dozens of trucks and other vehicles. In fact, on the first cold snap of this year, we handled so many emergency calls for cracked and burst frozen pipes that we had 1,000 air handlers installed and drying out customers’ homes and businesses in Connecticut and Massachusetts—at one time!

We Were Ready For This Job!

Late in 2018, SERVPRO of Manchester/Mansfield pitched in on a dramatically difficult clean-up job in West Hartford, Connecticut, where a collapsed sewage pipe flooded the basements of more than 20 homes with raw sewage. While several other disaster remediation companies were also hired to clean up, in the end it was the partnership of Ralph’s three SERVPRO franchises that accomplished the lion’s share of the work.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

What Does SERVPRO Do and How Did SERVPRO Start?

Resolve Cleanup & Restoration Problems with the Right Equipment & Expertise

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

After a Fire and a Sewage Backup, SERVPRO Saves the Day

Why SERVPRO’s History Is Important to You

11 Reasons Why So Many People Choose SERVPRO

Technology Advantage to SERVPRO of Bloomfield/Enfield

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Your Emergency Plan: SERVPRO Suggestions On Steps To Take Now

11/28/2018 (Permalink)

The best time to deal with a disaster is before it happens. Have a plan of action. [Photo by Marc Szeglat]

Of course, we’re biased, but we think you have many reasons to choose SERVPRO when it comes to cleanup and restoration services. One reason is that we’re interested in not just helping you deal with the effects water damage, fire damage, and other natural disasters. We’re interested in helping you reduce the likelihood of suffering damage in the first place.

SERVPRO of Manchester/Mansfield would love to prevent property damage. That’s one reason why we blog about prevention and preparation. The best property damage is the damage that never happens.

We want to put your interests first. No one wants to have to call us and have our beautiful green and orange trucks sent to their house because they’ve suffered a huge loss. Lots of property damage can be avoided or lessened with the right planning and preparation.

Reading this post and others can help reduce your need for cleanup and restoration services. Getting this free educational information is another reason to choose SERVPRO.

Preparation Reduces Your Risk

When an emergency or major natural disaster strikes it’s the people and businesses who are prepared who handle the situation best. Being prepared can reduce the damage, the cost, the risk, and the inconvenience. But many people don’t like to think about and plan for what to do if a disaster strikes.

SERVPRO of Manchester/Mansfield would like to make planning easier for you. Here are some steps to take now.

1. Create a family communication plan. Know how you will contact each other if a disaster or emergency strikes. Review what you will do in different situations. One idea that’s worked for SERVPRO clients: Have every family member call, text, or email the same relative or friend so you can easily know the whereabouts and condition of everyone. Use someone out of town because they might be in a better position to communicate among separate family members. Make sure everyone in the family knows the phone number.

2. Be prepared to decide whether it’s safer to stay where you are or leave. Understand and plan for both alternatives. Stay tuned in to a news source (internet, TV, radio) for any official emergency instructions. Use all available information to assess your situation. If first responders, like fire fighters, tell you to leave, follow their instructions.

Concerned About Emergency Preparation? Call SERVPRO of Manchester/Mansfield Today. Call 860.649.0836

3. Have a kit that can sustain you and your family in place for three days. Your kit should have a gallon of water per person per day, three days of non-perishable foods (like protein bars, dried fruit, and canned food), medicines you need, flashlights with batteries, blankets, and more. The American Red Cross and other places have ready-made kits and extra supplies available. Prepare another, smaller kit to take with you if you have to get away.

4. Create a plan to get away. Plan how you will assemble your family and anticipate where you will go. Choose several different destinations in different directions in case the natural disaster or emergency blocks one destination. Always keep half a tank or more of gas in your car. Become familiar with alternative routes as well as other means of transportation out of your area.

5. Know the emergency plans at school and work. Talk to your children’s schools and your employer about emergency plans. Find out how they will communicate with families during an emergency. Talk to your neighbors about how you might work together to be safe.

For more information go to the Homeland Security website ready.gov

 
Check Out Our Other Blog Posts   
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage. Here are a few blog posts that you might find helpful:  

Connecticut Disaster Facts & Preparation

In A Disaster Time Is Precious
 
Your Natural Disaster Questions Answered

Remember, SERVPRO of Manchester/Mansfield is here to help. We work on water damage, storm damage, fire damage and other severe weather damage. You can call SERVPRO of Manchester/Mansfield anytime, 24/7. At SERVPRO we’re trained in many restoration services. We know the safest, most advanced, and quickest ways to help you recover from frozen pipe and other damage to your home or business.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service