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Fire & Water - Cleanup & Restoration

Archived Blog Posts

6 Facts About Floods (Part 1: Where and When Floods Happen)

11/3/2020 (Permalink)

A house is surrounded by floodwaters Knowing when and where a flood may occur can help you be prepared for one. Learn the facts and know how to protect your home and family.

Whether caused by rainstorms, hurricanes, burst dams or another incident, floods are the most common natural disaster that occurs in the United States. They are frequent, often deadly and cause vast amounts of property damage. Protecting your home and family may hinge on your ability to make the right choices about what to do in a flood—and that ability depends on knowing the facts about floods, starting with where and when a flood may occur.

Fact #1: You don’t have to be in a flood zone to be at risk of a flood.

If you’re in a place where it can rain, then you’re potentially at risk of a flood, whether or not you’re in a designated flood zone. According to FEMA, one out of five flood insurance claims originates not in flood zones but in low- and moderate-risk areas.

Fact # 2: Rivers and streams aren’t the only sources of flash floods.

While they usually happen near rivers and streams, flash floods can occur in other locations, too, such as in urban areas and near dams. In built-up cities and towns, there are more impermeable surfaces, such as buildings, sidewalks, streets, parking lots and highways. That means there’s less land available to absorb runoff from rainwater or snowmelt. Urban areas, hit with lots of water with nowhere to go, can quickly become flooded. Any property near a dam can be devastated by a flash flood if that dam fails. A wall of water released by a dam may not stay in a river channel, but can spread and quickly inundate a wide swath of land.

Fact #3: Floods happen during the winter, too.

Flood threats in the winter include heavy rainfall, rapid snowmelt and ice jams. All these risks are caused by fluctuations in temperature. A sharp warming can bring lots of rainwater to an already saturated area, and can cause snowpacks to melt quickly. Often, the rainwater and snowmelt combine to cause severe and sudden flooding. An ice jam is also caused by higher temperatures that break up ice along rivers and streams. Large chunks of ice travel downstream and get trapped near bridges and other structures, blocking the flow of water and causing flooding upstream. Then, when the jam breaks up, the water can surge downstream, causing more flooding.

Read part 2 of this article to learn about the risks posed by floodwaters.

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

6 Facts About Floods (Part 2: Staying Safe in a Flood)

11/3/2020 (Permalink)

Floodwater surrounds a Road Closed sign Evacuating from a flood poses many risks. Learn the facts about floodwater and stay safe!

Part 1 of this article explained how floods can happen in unexpected locations and circumstances. That’s why even if you’re not in a designated flood zone, you should always be prepared to survive a flood or other natural disaster: plan an evacuation strategy and have an emergency kit ready, including a supply of shelf-stable food.

In this part of the article, learn about the potential dangers of venturing out into floodwaters.

Fact #4: Evacuating your home brings new risks.

If you can avoid it, try not to leave your home during a flood, because walking or driving through floodwaters poses additional hazards (as described below). If you remain in your home and the floodwater begins to rise inside, you should immediately move to a higher level of your house. Avoid sheltering in a part of your house where you could become trapped, however, such as in an attic. Your last option is to climb onto your roof and wait or call for help.

Fact #5: It’s dangerous to drive through floodwaters.

Floodwater is often deeper than it appears. Surprisingly, your car can begin to float in only 12 inches of floodwater, putting it at risk of being swept into a current. Another risk is that of stalling out and being trapped in your vehicle, surrounded by water. Even if you are able to negotiate the floodwater in your car, know that the water hides multiple hazards, such as washed-out pavement, debris that could damage your tires or undercarriage, and downed electrical wires that pose a risk of electrocution.

Fact #6: It’s dangerous to walk through floodwaters.

Many of the risks of driving through water also apply to walking through floodwaters. Just 6 inches of fast-moving water can knock you over! In addition to the risk of coming into contact with sharp debris and live electrical wires, you must also protect against the sewage and chemical contamination that is often found in floodwater. If you absolutely must walk through floodwater, wear protective gear such as rubber boots and gloves.

Bonus Fact: SERVPRO of Manchester/Mansfield can help you recover from a flood by restoring your property and possessions to their pre-water damaged condition.

If your home or business suffers damage from a flood, windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a flood, windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Don’t Let a House Fire Destroy Your Manchester Home

10/28/2020 (Permalink)

Firefighters on a lawn in front of a burning house Today's house fires burn hotter and faster, so to keep your family safe, you need to prevent a fire or be able to escape one fast!

Home fires are so dangerous, both to your property and to your family’s lives and wellbeing. You may not be able to prevent every fire, but you can take many steps to reduce your risk and you can prepare for a fire to give yourself a chance to escape it while minimizing damage.

For starters, you need to take the threat of a fire seriously. Each year in the U.S. fires kill more people than all other natural disasters combined. And the physical damage a house fire can cause is substantial, easily amounting to $100,000, $200,000 or more in property damage to your Manchester house.

It’s a fact that today’s house fires are more deadly and destructive than those of a few decades ago. The reason is that today’s homes are furnished with more synthetic materials, which catch fire more easily, burn at a higher temperature and spew out more toxins. Prior to this change, you would have had about 15 minutes to escape a house fire. Today, you need to escape a burning home in about 3 to 4 minutes. That’s why prevention and preparation are essential. You have no time to waste!

How a Fire Starts and Burns: Anatomy of a Kitchen Fire

The National Fire Protection Association (NFPA) says that cooking is the greatest single cause of fires and injuries, with 44% of all home fires starting there. Even if a fire is contained within a kitchen, it can cause $50,000 or more in damage.

Leaving food cooking unattended is the primary cause of kitchen fires, so you must stay in the kitchen if you’re frying, boiling, grilling or broiling food. If you have to leave, even for a moment or two, turn off the stove. If you are simmering, baking or roasting, stay nearby and check your meal often.

The NFPA has other safe cooking advice:

  • Take cooking seriously and be alert. Don’t cook when impaired, sleepy or distracted.
  • Keep the stovetop and surrounding area free of flammable items. This includes potholders, oven mitts, dish towels and food packaging.
  • Keep children and pets at least three feet away from the stove to prevent both burns and fires.

Let’s take a look at how a typical kitchen fire starts, spreads and can destroy your home in just minutes. It begins when a pot on the stove boils over and drips oily fluid onto the gas flame or electric burner. Flames burst out in seconds.

The first 30 seconds: Those flames ignite any grease or oil on the stovetop and can leap to nearby items, such as potholders or dish towels. This is your chance to quickly extinguish the fire by covering it with a pot lid or cookie sheet to cut off its oxygen. Do not throw water on the fire, as that can actually spread the flames. If not put out now, the fire starts producing smoke and heated air. Elapsed time = 30 seconds.

The next 30 seconds: The fire jumps to other combustible items in the kitchen. Smoke (a mixture of ash, soot and hot gases, such as carbon dioxide, carbon monoxide, water vapor and hydrogen sulfide) spreads through the kitchen—and breathing in just a little smoke can cause you to lose consciousness. Elapsed time = 1 minute.

The next 2 minutes: The biggest killer in a house fire is smoke, with its deadly gases, and now the smoke surges out of the kitchen, hovering above the floor. It grows denser and travels to other rooms and then upstairs. Meanwhile, the flames are consuming your kitchen and its contents. The temperature in the kitchen is now high enough to kill. At only the 3-minute mark, you and your family have very little time to escape! Elapsed time = 3 minutes.

The next minute: With the temperature of the fire reaching more than 1000 degrees F, your kitchen and nearby rooms may flashover, with everything bursting into flames at once and consuming all the oxygen. Synthetic furnishings, like sofas and carpets, go up like torches, generating huge amounts of heat. The stairwell may be impassible, and the fire is now traveling upstairs through interior walls. Elapsed time = 4 minutes.

The next minute: Flames are shooting out of your windows and doorways, and more flashovers occur. The floor or roof might collapse. The odds of anyone escaping from an upstairs room are nearly nonexistent. Elapsed time = 5 minutes.

First Line of Defense Against a Fire Tragedy: Prepare to Escape in 3–5 Minutes

Your life and the lives of your family depend on creating and practicing an escape plan. Here’s how to do it:

  • Make a diagram of your house and label the windows and doors.
  • Draw out two paths to escape from each room. One should be through a door.
  • Select a meeting place a safe distance from your house. After your family meets up there, call 911 from a cell phone or neighbor’s house.

Once you have created your escape plan, make sure you communicate it to all members of the family, especially your children. You should also talk to your kids regularly about fire safety and what to do in case of a fire in your home. And because you need to escape any house fire in just a few minutes, it’s essential that you and your family practice your escape plan:

  • Practice your plan at least two times a year. Most fires start at night, so one of these drills should be run after bedtime.
  • Practice crawling out of bedrooms and the house, since you may have to do that in a real fire.
  • Make sure your children know never to hide in a closet or under a bed during a fire.
  • Have a family member time how long it takes for everyone to exit the house and rerun the drill if it’s too slow.
  • If you own them, practice using escape ladders. If your family sleeps on the second floor, ladders will provide another way out.

Second Line of Defense Against a Fire Tragedy: Have the Right Safety Equipment

The right fire safety equipment can mean the difference between life and death, because it will alert your family to a fire and give you precious time to escape.

Having working smoke alarms is essential to your survival in a house fire:

  • Install at least one on each floor of your house.
  • Install one near each sleeping area.
  • Test your alarms each month.
  • Replace the batteries once a year (many people do that when the clocks move forward or back).
  • Replace your alarms every five years.
  • Choose alarms that are approved by an independent testing laboratory, such as Underwriters Laboratories (UL).
  • Never paint any part of a smoke alarm.
  • If you want to clean your alarm of dust or dirt, gently use a vacuum cleaner attachment.
  • For greatest peace of mind, consider asking your local fire department to do a smoke alarm inspection of your home.

There are several different types of smoke alarms:

  • Battery-powered alarms. These can be easily installed with a drill and screwdriver. Make sure they’re not too close to doors, windows, vents or ceiling fans.
  • Interconnected hard-wired smoke alarms that have a battery backup. If one alarm sounds, they all will. Hire a qualified electrician to install these.
  • Combination smoke and carbon monoxide detectors are especially important to have near the garage, furnace, water heater, dryer and fireplace.

A fire extinguisher can give you a chance to quickly extinguish the flames before they get out of control. But “quickly” is the key word here—remember, you only have a few minutes. Your priority is to get your family out of the house without any loss of life. Property can be replaced.

  • For the home, choose multi-purpose Class ABC extinguishers that are easy to handle and big enough to put out a small fire.
  • Familiarize yourself with the fire extinguisher and its operation.
  • Install fire extinguishers near exits.
  • Have your extinguishers serviced each year and recharge them when necessary.
  • Think of the word P-A-S-S when using the extinguisher: 
    Pull the pin to release the lock. 
    Aim the nozzle toward the base of the fire. 
    Squeeze the lever slowly and evenly. 
    Sweep the nozzle from side to side.
  • Keep your back to the exit so you can escape if the fire goes out of control. If the room fills with smoke, leave immediately.

Consider a home fire sprinkler system for extra protection beyond alarms and extinguishers. A system like this will attack a fire while it’s still small and containable. The ideal time to add a home sprinkler system is when you are building or remodeling your home, but they can be added to almost any structure.

Third Line of Defense Against a Fire Tragedy: Eliminate Fire Hazards

Another way to help prevent a fire in your home and minimize the damage is to discover and eliminate common fire hazards.

  • Inspect your electrical cords for fraying, and if damaged, replace either the appliance or the cord.
  • Check your extension cords for fraying, as well. Don’t plug multiple extension cords into the same outlet, and don’t string multiple extension cords together.
  • Pay attention to your light switches. If you notice any that buzz, spark or heat up, call an electrician to replace the switch.
  • If you notice any flickering lights, have an electrician check your wiring ASAP.
  • Check all your light bulbs to make sure that their wattage does not exceed the fixture’s rating.
  • Clean and check your clothes dryer regularly to be sure lint doesn’t build up in the trap or the dryer duct, and once a year hire a pro to inspect and clean your dryer.
  • Store loose unused 9-volt batteries in their original packaging to prevent metal-to-metal contact, which can create an electrical charge and heat.
  • Purchase only electric blankets that are certified by a national testing laboratory, and lay your blanket flat while using it.
  • To escape from a fire faster, check that your windows open easily and your doors open from the inside without a key.
  • Clear out excessive clutter, such as old papers, magazines and piles of clothing, that can easily become fuel. Make sure each member of your family has a clear path to escape that is not blocked by clutter or debris.
  • Consider contacting your local fire department to inspect your home and make recommendations for improving fire safety. They’ll take a good look at all potential fire hazards, such as improper grounding, the electrical panel, electrical circuits and appliances. They’ll also test your smoke detectors to assure they are ready to protect your family.

After the Fire is Extinguished, SERVPRO Can Help Restore Your Manchester Home

If you do suffer a fire, once the flames are out and the fire trucks have left, your home and its contents may be terribly damaged or even destroyed by the fire, smoke and heat. Because your home poses a health risk, you must not go inside until the building has been deemed safe by your local fire marshal. Appliances that appear undamaged may have been melted on the interior. All the furnishings—even your clothes—may reek of smoke and be covered with soot. Any items hit by firefighters’ water may become infested by mold. Weakened and deformed structural supports may mean your house is at risk of collapse.

If your structure has survived, you’ll have a big cleanup job ahead of you. A professional fire damage restoration company like SERVPRO of Manchester/Mansfield is ready to take on the task of restoring your home. SERVPRO’s experienced pros will arrive quickly to:

  • evaluate the damage
  • remove destroyed property
  • reconstruct your structure
  • remove, inventory, store and clean salvageable items of smoke, soot and water
  • work with your insurer to expedite your claim
  • restore your structure and possessions to pre-fire condition

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

A Storm During a Pandemic? How to Be Safe (Part 2: Evacuating Your Home)

9/21/2020 (Permalink)

A house is surrounded by floodwaters Evacuating your home after a storm disaster is hard enough. In a pandemic, you'll need to take some extra steps to stay safe.

This year, if you need to evacuate your home during a hurricane or other natural disaster, you’ll need to take extra precautions to protect you and your family from a viral pathogen. Leaving your home in the midst of a storm and accompanying power outage puts you at greater risk of exposure to illness, so you’ll need to take extra care. SERVPRO of Manchester/Mansfield recommends you review your existing plans for evacuating safely and modify them to include protection against a pathogen.

(Read Part 1 of this article for ways to stay safe at home when a powerful storm hits during a pandemic.)

According to the American Red Cross, you should have on hand two kits of emergency supplies, one for sheltering at home and another for evacuating.

Prepare a Three-Day Evacuation Kit

Your pandemic-era evacuation supply kit should be a smaller, portable version of your stay-at-home kit—you’ll want to be able to grab it quickly as you leave your home. Include three days worth of the supplies you and your family will need:

  • shelf-stable food and snacks
  • water (1 gallon per person per day)
  • personal hygiene items
  • prescription and over-the-counter medications (up to a two-week supply stored separately in an easy-to-carry bag)
  • cleaning and disinfectant supplies, such as tissues, hand sanitizer and disinfecting wipes
  • at least 3 face masks for everyone in your household

Find Safe Harbor in a Pandemic

Finding a safe place to shelter in a pandemic is more complicated than at other times. Start by learning if your local emergency management agency has revised its sheltering guidance to reflect pandemic-related executive orders.

To maintain a safe distance from other evacuees, large group shelters like school gymnasiums are no longer the first option, although a large-scale evacuation may require their use. The Red Cross recommends that you stay in individual hotel or dormitory-style rooms instead. It’s a good idea, if you know a storm is on the way, to call hotels, motels or even campgrounds to determine availability.

Another option is to contact family and friends outside the storm-affected area to see if you can stay with them. Of course, you and your family or friends must take appropriate precautions. You’ll have to quarantine in a separate room if you or the people you are staying with have been recently exposed to a virus or are showing symptoms.

If you and your family do take shelter at a larger group shelter, be prepared for:

  • a health screening
  • wellness checks, including self-monitoring and temperature checks
  • an isolation area for anyone who shows symptoms of infection
  • required face masks
  • staggered meal times
  • extra space between cots, chairs and tables
  • requirements for frequent hand washing
  • more frequent and thorough cleaning and disinfecting 

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

A Storm During a Pandemic? How to Be Safe (Part 1: Sheltering at Home)

9/18/2020 (Permalink)

Satellite view of a hurricane If a storm is on the way during a pandemic, you'll need to adjust your preparation plans to keep your family safe at home.

As we live through an unprecedented pandemic, Americans have had to figure out different ways to do business, school our children, shop for food and so much more. It’s essential that you know how to keep your family safe during a pandemic if a hurricane, tornado or other powerful storm is bearing down on your home.

As always, SERVPRO advises that you batten down your home to minimize storm damage; have on hand a two-week supply of shelf-stable food, water and essentials, such as necessary medications and other important items; and pack an easy-to-carry bag of supplies, clothing and other items to take if you need to evacuate.

But in a pandemic, especially if you evacuate, you also face the prospect of exposing yourself to the pathogen. According to the Federal Emergency Management Agency (FEMA), your shelter and evacuation plans should take into account this risk. The American Red Cross also advises that you revise your emergency plans. One of the Red Cross’s key recommendations is to gather your supplies as soon as you can—you want to avoid both shortages and crowded stores in a pandemic.

Your Shelter-at-Home Kit

Set aside enough stay-at-home supplies to last you and your family at least two weeks, including:

  • a supply of shelf-stable, nutrition-rich food
  • sufficient bottled water for each family member
  • personal hygiene items, including soap and paper products
  • cleaning and disinfectant supplies
  • face masks for all family members

Assemble and keep current a one-month supply of the prescription and over-the-counter medications you and your family will need. Store these meds in an easy-to-grab go-bag.

After a powerful hurricane or other storm, you may not have electricity for days or even weeks. Be sure to have a supply of flashlights, lanterns and fresh batteries; avoid using candles. If you own a portable generator, inspect it before the storm, make any repairs necessary and purchase sufficient gasoline. Locate the generator at least of 20 feet away from your home and aim the exhaust vent away from windows or doors.

Part 2 of this article will detail what you need to do to prepare to evacuate during a pandemic.

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Be Safe After a Flood

8/28/2020 (Permalink)

A house surrounded by floodwater Beyond causing damage to your home and property, a flood also creates many dangers that lurk in the floodwater. Stay safe with our tips.

Hurricanes and other storms can cause floods that span communities and even regions. After the storm, you will likely be eager to begin the cleanup and restoration of your home and other property, but know that while the storm may have passed, the danger of flood damage remains. Floodwaters can hide all manner of risky objects and substances.

Know the Dangers That Lurk

The floodwater itself will be far from pristine. Chemicals and random objects will have been swept into the water, so you must take extreme caution when entering floodwater.

Electrical Hazards

Thanks to the strong winds that accompany hurricanes and other powerful storms, electric lines are often lying on the ground or beneath floodwater. Walking or driving through flooded areas puts you at risk for electrocution. Avoid approaching any downed power lines that you can see. Keep away from the water and report the downed line to local authorities.

Because the floodwater may have damaged your home’s electrical system, you should have the system checked by an electrician before turning on lights or running electrical appliances.

Debris

As floodwaters rush down hills and through communities, they pick up objects, such as tree branches, metal objects—just about anything that’s not too heavy—and sweep them along. These random items can be sharp enough to gash you, so wear sturdy rubber boots, gloves and eye protection if you have to walk through floodwater.

Critters

Another reason for caution around floodwaters is that they quickly become a home to animals such as snakes and rodents. Even smaller pools of standing water can harbor lots of disease-causing mosquitoes, so empty out buckets, pools and gutters.

Chemicals and Waste Contamination

Frankly, floodwaters are often filthy, with sewage, oil and chemicals mixed into the brew. Avoid acquiring infections, gastrointestinal illnesses and rashes by staying out of the water, or if you have to wade through, gearing up with boots, gloves and goggles. And don’t use your home’s water supply to drink, cook or bathe until it’s been tested for safety.

Post-Flood Cleanup Safety Tips

As you begin the overwhelming task of cleaning up after a flood, follow some basic guidelines to avoid injury and illness.

Prevent Injury

  • If you receive a cut, puncture or other wound while you’re cleaning up, drop everything and seek medical attention.
  • Don’t expose wounds to floodwater. Clean the wound frequently with soap and water, and change the dressing often. If your wound becomes reddened, painful, swollen or oozes pus, or you develop a high fever, seek immediate medical attention.

Prevent Illness

  • It’s so basic, but wash your hands frequently with soap and clean water. Do not eat or drink without washing up first.
  • At day’s end, wash clothing that has been in floodwater separately from your other clothing.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Have a Plan to Help Your Business Survive a Disaster

8/21/2020 (Permalink)

Flood water covers a warehouse floor Nearly half of companies that suffer a natural, man-made or technology disaster end up going out of business. Have a plan to survive the disaster.

Natural, man-made and technology disasters often happen without notice, leaving you scrambling to restore business operations. (Natural disasters include floods, fires, biohazard contamination, hurricanes, tornadoes, blizzards and other storms, while man-made disasters include accidents and acts of violence or terrorism, and technology disasters hazards include system, equipment or software failure or malfunction.)

Once the disaster has occurred, then what? More than 50% of all businesses close their doors. Help your business survive a disaster with an emergency preparedness plan. The no-cost Business Ready Plan lays out—step by step—what you need to do to quickly resume operations and save your business.

A Comprehensive Plan to Restore Your Business Operations

The Business Ready Plan is a clearly spelled-out plan of action that will help you minimize business interruption after a disaster: what to do, how to do it, how to make critical decisions, who to call on for help and how to communicate all of this to employees and resources. To create your unique plan, the Business Ready Plan experts will:

  • Evaluate your facility and normal business operations.
  • Draft a Profile Document that contains the most critical information needed to respond to an emergency.
  • Create a step-by-step plan to help you restore operations following a disaster.
  • Identify your preferred disaster cleanup and restoration provider before a disaster happens, to save you valuable time after the damage is done.
  • Develop and communicate the hierarchy of individuals who will make decisions and authorize work.
  • List key facility specifications, including location of shut-off valves, details of mechanical systems and areas of the building to be restored most rapidly.

Our Partners for Cleanup and Restoration

Business Ready Plan partners with established local pros to complete the job of returning your business to full operation. These reliable experts will mitigate the damage to your facility and restore it to its before-disaster condition.

SERVPRO of Manchester/Mansfield specializes in commercial property damage cleanup, with deep experience in cleanup of fire and water damage (including electronics restoration and document drying), and mold mitigation and removal. For large commercial disaster recovery projects, we call on SERVPRO’s Large Loss Division.

SANTE Property Damage Restoration are experts in restoring property after a disaster. They respond quickly to evaluate the damage and protect your building from further damage or intrusions. SANTE then restores your building to its preloss state, returning you to full operability.

Minimize business interruption and maximize your odds for survival with a Business Ready Plan. Be ready for the unexpected by calling (800) 345-4552 for your FREE Business Ready Plan.

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO of Manchester/Mansfield publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Protect Your Devices in a Thunderstorm

7/14/2020 (Permalink)

An electrical outlet on a green wall Some low-tech, old-school steps can protect your most high-tech home devices from a thunderstorm's fury.

A big thunderstorm, packed with lightning, wind and rain, can do a lot of damage to your home, including starting a fire or knocking a tree onto your roof. While these are some of the obvious risks of a storm, there’s another kind of damage that deserves your attention: a powerful lightning strike that could destroy the high-tech gear inside your home, including TVs, computers, routers, modems, smart devices, and more.

If a bolt of lightning strikes a nearby electrical pole, the resulting power surge can ruin all of your electrical devices. A little preparation before the storm, however, can vastly reduce the chance for that kind of storm damage—and will cost much less than replacing all of your electronics after a storm!

Unplug Your Devices

It’s almost too obvious, but the easiest and most effective way to prevent lightning-induced damage to your tech devices is to unplug everything you can before the storm hits. Go from room to room and pull cords out of outlets. It’s a small hassle—after the storm passes, you’ll have to plug everything back in and reset some of your devices—but if your electronics aren’t receiving any power, they cannot be damaged by a surge.

(One exception to this may be your WiFi router—if that’s your only way to connect to the internet. You may need to get up-to-date forecasts and information to stay safe during a severe storm, so weigh that necessity against the cost of a new router.)

Tip: If you’re going on an extended trip, you’ll want to unplug all your devices before leaving.

Use Low Tech to Protect High Tech

Used for centuries, lightning rods are metal poles that you attach to your roof to keep lightning from striking more vulnerable parts of your home. This old-but-good technology remains an effective way to protect a home—and lightning rods don’t just keep lightning from making a direct hit on your house. They also draw the lightning away from nearby power lines and light poles, reducing the chances for a power surge. Putting a lightning rod on top of your home might seem old-fashioned, but it could save your high tech equipment.

Sorry, But Your Surge Protector May Not Save You

Surge protectors are great at protecting your electrical devices from minor power spikes. Unfortunately, most surge protectors can only handle surges up to around 4,000 joules—and the average lightning strike rings in at around 1,000,000,000 joules! No surge protector can handle an electrical strike that is more than 250,000 times more powerful than what is rated for.

Don’t get rid of your surge protectors just yet, though. Surge protectors still offer protection from distant lightning strikes and everyday power surges, so they are a worthwhile investment.

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Prevent a Fire at Your Small Business

7/10/2020 (Permalink)

A burned desktop computer and monitor Learn where and how commercial fires often start—and the common-sense steps you can take to prevent one at your small business.

In the hot and dry summertime, many business owners have good reason to be concerned about the risk of wildfires. The truth is, though, that a fire of any size or origin can interrupt your business, and if not caught and extinguished quickly, can be devastating not just to your property, but to the survival of your business.

According to a 2018 report from the Federal Emergency Management Agency (FEMA), nonresidential buildings have experienced a 5% increase in fires over the last decade, resulting in a 36% growth in claims.

Call SERVPRO of Manchester/Mansfield, a professional disaster recovery company, to help you recover quickly and completely if a fire strikes your small business. We also are experts in remediating the water and smoke damage that often accompanies a fire.

Fire Prevention 101

Follow these basic fire prevention steps, just as you would at your home.

  • Equip your building with smoke detectors and fire extinguishers as required by local and state regulations.
  • Test detectors and extinguishers regularly, change batteries annually and replace equipment if it is defective or approaching its end of life.
  • Set up evacuation procedures, communicate them and hold regular emergency drills.

Why and Where Do Small Business Fires Start?

According to the National Fire Protection Association, these are the most common sources of commercial property fires—and steps you can take to help prevent them.

Cooking Equipment (29%)

  • Clean office kitchen areas daily.
  • Prohibit the use of hot plates.
  • Have stoves, ovens and other cooking equipment serviced at least annually by a qualified technician.      

Electrical Equipment (12%)

  • Move combustible materials, such as trash cans, paper and cardboard boxes, away from outlets, panel boxes or other heat-producing electrical equipment.
  • Regularly inspect appliance cords and check light fixtures, bulbs and displays for visible signs for damage.
  • Do not use extension cords unless absolutely necessary.

Heating Equipment (11%)

  • Have heating, ventilation and air conditioning (HVAC) equipment serviced by a qualified technician at least annually and before each seasonal startup.
  • Never use portable space heaters.
  • Keep combustible materials at least three feet from boilers, furnaces and other heating units.

Arson (10%)

  • Establish a security program that controls access to your building. Add regular guard tours if appropriate for your facility.
  • Adequately light all areas of the property, including parking lots and garages.

Smoking (5%)

  • Prohibit smoking in the building.
  • Place non-combustible containers outside entranceways for disposal of smoking materials.
  • Install smoke detection equipment in areas that may be used for unauthorized smoking, such as bathrooms and closets.

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO of Manchester/Mansfield publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Be Ready for a Storm Before It Hits

6/26/2020 (Permalink)

A house in a thunderstorm A summer storm—hurricane, tornado or thunderstorm—can knock out your power and severely damage your house. Do these five things to prepare now!

Any time of the year is a bad time to get hit by a storm that can damage your home or knock out your power. Summer storms—such as hurricanes, tornadoes and powerful thunderstorms—can be a real challenge if you’re not ready for them. You and your family will weather the storm much more easily and safely if you prepare by having some key supplies on hand well before you need them.

1. Food & Water

Make it a practice to keep a two-week supply of nonperishable food and water on hand. Foods, such as canned and boxed food and other staples, should be high in calories and nutrition and not require refrigeration, water or special preparation. The Federal Emergency Management Agency (FEMA) recommends having at least one gallon of water per day for each member of your family. Store your food and water in a cool, dry and dark place. Periodically, check the expiration dates and discard and replace expired items. If you have a pet, store a two-week supply of your pet’s food, too.

2. Lights & Electronics

Summer storms are notorious for causing power outages. If your power fails, you’ll want lighting and a way to power your phone or other electronic device. Keep on hand several flashlights and a compact lantern—as well as a supply of batteries. When you know a storm is on the way, fully charge your phone and devices—and if you have one or more power banks, charge them up, too.

3. First Aid Kit

If you suffer minor injuries during or after a big storm, you may not be able to call on busy first responders for help. Be prepared to handle basic medical care on your own with a first-aid kit that includes bandages, gauze, a cold compress, scissors, tweezers, a seven-day supply of necessary medications and more. Store these essentials in a portable carrying case so you can grab and go if you need to.

4. Documents & Records

You may have to evacuate your home or deal with insurance claims after a storm. Gather your important identification papers and other documents, such as birth certificates, Social Security cards, marriage certificates, adoption papers, passports, naturalization documents, wills, living wills, powers of attorney and property deeds/titles. Store everything in a portable waterproof, fire-safe security chest. If there’s room, include important DVDs, portable disks and flash drives, too.

5. Cash & Gas

You should always have a supply of cash tucked away at home for an emergency. (If you have the means, build up a separate supply of easily-accessible funds that you can tap after a storm disaster to cover sudden expenses.) Gas up your vehicles before the storm hits to avoid long lines and the possibility of a gas shortage.

Just a few hours of preparation, long before the clouds arrive, will help you and your family stay safe and comfortable through a hurricane, tornado or severe thunderstorm and its storm disaster aftermath.

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Summer Fire Safety (Part 1: Grilling)

6/25/2020 (Permalink)

Burgers cooking on a gas grill Make sure your food's well done, not your house! Pay attention to grill safety precautions to prevent a fire that could jump to your home.

Summer is the time of the year for outdoor parties and celebrations, but it also carries increased risk of house fires started by outdoor cooking, fire pits and campfires. Part 1 of this article will give you important safety guidelines for grilling food outdoors.

  • Gas grills cause almost 9,000 structure and outdoor fires each year in the U.S.
  • An average of more than 18,000 Americans are injured each year by grill fires.
  • 97 percent of grill fires occur between May and August.

General Grill Safety

  • Only use propane and charcoal grills outdoors. This will minimize the risk of fire and exposure to toxic gases and potential asphyxiation.
  • Position the grill several feet away from house siding and deck railings. Don’t locate it under eaves and overhanging branches.
  • Place the grill a safe distance from lawn games, play areas and foot traffic. Keep children and pets from the grill area by creating a three-foot safety zone around the grill.
  • Use long-handled barbecue tools. Wear short sleeves or roll them up when cooking on the grill.
  • Periodically clean out the grease or fat that has built up in trays below the grill.
  • Keep a bucket of water near your grill.

Charcoal Grills

  • At the start of grilling season, make sure your grill is clean and free of ash and grease.
  • Purchase the appropriate starter fluid and store it out of reach of children and away from heat sources. Never use any flammable or combustible liquid other than charcoal starter fluid.
  • Never add charcoal starter fluid after coals or kindling have been ignited.

Propane Gas Grills

  • Follow the manufacturer’s instructions on how to set up the grill and maintain it.
  • At the start of grilling season, check the burners for clogs, make sure all hoses and connections are secure, and restock the propane if needed.
  • Check the propane cylinder hose for leaks before using it for the first time each year. A soap and water solution applied to the hose will bubble up to reveal escaping propane. If you detect a leak, turn off the tank and grill. If you can stop the leak, don’t use the grill until you have it serviced by a professional. If the leak won’t stop, call the fire department.
  • If you smell gas while cooking, get away from the grill and call the fire department. Do not attempt to move the grill.
  • Use only propane cylinders manufactured after April 2002 with overfill protection devices (OPD).
  • Never store propane cylinders in buildings or garages.

Read Part 2 of this article for guidelines for safely enjoying a fire pit or campfire.

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Summer Fire Safety (Part 2: Fire Pits and Campfires)

6/25/2020 (Permalink)

A fire burns in a fire pit Use your fire pit or campfire safely, and you'll have lots of good memories. Follow our advice to avoid an out-of-control fire.

This time of year, Americans look forward to gathering around a fire pit or campfire with friends and family. But what can be an enjoyable evening can turn into a fire tragedy if you’re not careful. In Part 2 of this article, we address how to safely enjoy your fire pit or campfire (Part 1 covered safety while grilling food).

Fire Pit Safety

With the increasing popularity of fire pits, knowing how to use them safely has become even more important. Follow this advice when setting up and using a fire pit.

  • Keep flammable material and fluids, such as gasoline, diesel fuel, kerosene and charcoal lighter fluid, away from the fire pit while in use.
  • Never use flammable fluids such as gasoline, alcohol, diesel fuel, kerosene and charcoal lighter fluid to light or relight fires.
  • Exercise the same precautions you would with an open fire.
  • Don’t wear loose fitting or flammable clothing such as nylon.
  • Keep a three-foot safety zone around the fire pit. Do not allow children to use the fire pit. Keep children and pets away.
  • Don’t burn trash, leaves, paper, cardboard or plywood. Avoid using soft wood such as pine or cedar that can pop and throw sparks. Seasoned hardwood is best.
  • Don’t overload the fire pit. Before starting the fire, make sure that the lid will still close to extinguish the fire in an emergency.
  • Check the wind direction before you light the fire.
  • Keep a fire extinguisher, garden hose or bucket of water nearby.

Campfire Safety

Follow these tips to stay safe around your campfire.

  • Don’t build a fire in hazardous, dry conditions or if the campground, area or event rules prohibit campfires.
  • Use an existing fire ring if available.
  • Choose a site that is at least fifteen feet away from tent walls, shrubs, trees or other flammable objects. The site should not have low-hanging branches overhead.
  • Keep a three-foot safety zone around the campfire.
  • Keep a bucket of water near your campfire.

When you’re ready to put out your fire, follow these guidelines:

  • Allow the wood to burn completely to ash, if possible.
  • Pour lots of water on the fire; drown all embers, not just the red ones. Pour until hissing sounds stop.
  • Stir the campfire ashes and embers with a shovel. Make sure everything is wet and cold to the touch.
  • Scrape the sticks and logs to remove any embers.
  • If you do not have water, use dirt. Mix dirt or sand with the embers and stir until all material is cool. Do not simply bury the fire, as the fire can smolder and catch roots on fire that will eventually get to the surface and start a wildfire.

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

What to Do If Your Washing Machine Leaks (Part 1)

6/18/2020 (Permalink)

A washing machine is surrounded by water A leak or flood from your washing machine can really damage your home—and fast! Take these steps immediately to minimize the damage.

If you suffer a flood or leak from your washing machine, the damage to your home can be extensive! A broken washing machine hose can spew up to 500 gallons of water per hour if not stopped. So first, stop the water, then figure out what caused the leak. Finally, get going on the cleanup, because the longer water sits on your floor, the worse the damage gets.

Shut Off the Water Supply and Electricity

Whether it’s a flood or a puddle, the first thing you need to do is to stop the flow of water. Shut off the water supply to the washer. The hot and cold shutoff valves are located where the house-supply lines meet the washer hoses. Often this is in a recessed wall box located adjacent to the washer.

Once you’ve stopped the flow of water, mop up any standing water. This will help prevent slips and falls while you’re working on your machine. It will also reduce the chances of water damage to your home and furnishings, and help prevent mold growth.

Next, cut the electrical power to the washer at the circuit breaker or fuse box. Don’t just pull the power plug in the back of the washer because its cord could be exposed to standing water and you could be shocked. If the leak is substantial, shut off the electricity to your home, too.

Empty the Washer

Remove the wet laundry—this will also remove some of the standing water from the washer, which will help drainage problems. Refer to your owner's manual for model-specific instructions. If the standing water is hot, wear rubber gloves. Place the items in a bucket and wring them out over a sink in the laundry room or kitchen.

Now you are ready to find the source of the leak and either fix it, call in professional help or replace your washer. Read Part 2 of this article for your next steps. 

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

What to Do If Your Washing Machine Leaks (Part 2)

6/18/2020 (Permalink)

A split washing machine water supply hose A burst water supply hose is a frequent cause of a sudden washing machine leak. Here's how to find the source of the water damage and address it.

Part 1 of this article showed you the actions to take as soon as you discover a leak or flood from your washing machine. Now that you've halted the damage, investigate the source of the leak.

Locate the Leak

Finding the leak starts with observing. Pull the washer away from the back wall to gain access to the hoses. Examine the hoses and connections for dripping or leaking water. Tighten the connection for the hot and cold water supply hoses that run from the back of the washer to the shutoff valves. You may need to replace the hoses—and if they are more than 5 years old, do it anyway.

Check to be sure that the single drain hose, usually located between the two water supply hoses, is secured in place on both ends.

If you are confident that you have solved the flooding by tightening or replacing water hoses, go ahead and run a test. Plug the machine back in and turn the power back on at the circuit breaker. Run a regular wash or rinse-only cycle (with no laundry or detergent) and watch closely for leaking or flooding.

Although a common cause of a sudden leak is a burst hose, washing machine floods can also originate from the base of the washer. The fix could be as simple as re-leveling the washer. If the problem is more serious, you may need to call in an appliance repair specialist or consider replacing the washer—note that the average life span of a washing machine is 5 to 7 years.

Repair Water Damage

Finally, you need to tackle the water cleanup and repair any damage to flooring, drywall or furnishings and possessions. It’s essential that within 48 hours you dry your home, because that’s when mold may begin to grow.

When you experience water damage in your home from a washing machine or any other source, call the pros at SERVPRO of Manchester/Mansfield. We are experts at water disaster remediation and we will get to your home fast, stop the leak and clean up the damage to restore your home to its before-disaster condition.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Get Your Home Ready for Summer’s Storms

6/6/2020 (Permalink)

A roof with missing shingles Examine and secure your home and property now before a hurricane or other windstorm causes costly damage.

Roofing, garages, doors and windows are all vulnerable to damage from the strong winds of hurricanes and tornadoes. Replacing those components—or rebuilding your home entirely—are major expenses to be avoided if possible. And don’t forget that your car may also be damaged by wind!

This article will help you protect your home and property from wind damage before a storm or hurricane hits.

A Stronger Garage Door

Garage doors are considered the weakest part of a home in a windstorm. In fact, most residential hurricane damage starts with wind entry through these doors.

If your garage doors are made of lightweight materials, they may be quite vulnerable to high winds. Ideally, garage doors are windowless, less than 9 feet wide and rated to withstand more than 50 pounds of pressure per square foot. Check for a pressure rating sticker on the inside of your garage door. If the sticker shows a rating of 50 pounds or less—or you don’t see a sticker at all—consider purchasing new wind-resistant doors.

A Protected Roof

Don’t wait for an impending storm to make sure that your roof is protected against wind damage. Have it professionally inspected:

  • Shingles should meet or exceed the local building code, be rated high in wind and impact resistance, and be fitted tightly together and properly nailed down
  • Roof sheathing should be securely nailed down and seams sealed and waterproofed
  • Any attached HVAC units should be securely installed

Secured Windows and Doors

If your region is prone to hurricanes and heavy storms, consider installing impact-resistant windows, which are designed to withstand forceful winds.

Strong winds can rattle any exterior door that’s not properly secured. You should inspect your home’s doors:

  • Check hinges for missing screws. How many hinges are there? Three provides more strength than two
  • Check the threshold to make sure it’s tightly screwed into your house, not just the door frame

Consider installing new wind-resistant doors that have a high design pressure (DP) rating, which measures the wind force a door system can withstand.

Safely Stored Vehicles

If possible, park your vehicles inside a garage or storage building before a storm arrives.

If you must park outside, stay away from objects that could cause damage, such as branches, lampposts and power lines. Never park vehicles under a tree if a storm is on the way.

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a windstorm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

How a Small Business Can Recover from a Hurricane

5/31/2020 (Permalink)

A sign says "Hurricane Season" against a background image of a hurricane. You'll get your small business up and running more quickly if you make a plan and gather information before a hurricane hits.

As we enter hurricane season, small business owners know that a damaging storm may cause facility and property damage that forces them to halt operations. It’s impossible to stop a hurricane, but you can prepare for the worst. In a commercial disaster situation, it can really pay off to have done your planning ahead of time:

  • What resources can you turn to?
  • What steps will you take to return your business to operation?

You’ll be grateful, when your facility may be flooded and damaged by wind, if you have already made a plan and gathered information on key resources that can help you get back on your feet and get back to business!

Before the Storm

Before a storm is even in the forecast, there are several things you should do to position yourself to recover faster.

  • Do an inventory of your commercial facility and property, ideally including photos. This should be stored offsite or digitally in the cloud. Having this documentation will give your insurer the information they need to process your claim faster.
  • Identify local contractors, like SERVPRO of Manchester/Mansfield, who are reliable experts in restoring commercial property after storm and other damage. SERVPRO will even do an evaluation of your business at any time, so that you can be as prepared as possible for a natural disaster.
  • Gather (and store remotely) contact information for FEMA, SBA, your insurance agent, local fire and police, your local government, chamber of commerce, preferred contractors, employees and key customers.

After the Storm

Contact Your Insurer

Contact your insurance agent immediately after the storm blows over, to file a claim for your business, says the Insurance Information Institute (III). The sooner you start the process, the sooner your claim is likely to be paid.

Line Up Financial Aid

You can apply with the Federal Emergency Management Agency (FEMA) for federal aid to start rebuilding. Submit a request by calling FEMA at 1-800-621-3362 or applying online at DisasterAssistance.gov. Also consider applying for unemployment if you and your employees are out of work because of the hurricane.

An affordable disaster loan from the Small Business Administration (SBA) can help cover expenses due to uninsured or underinsured hurricane-damaged property. Apply for a loan by mail, online or by visiting a local SBA disaster recovery center.

Get Local Business Counseling

Post-hurricane, you’ll have to make some important decisions on the fly. The SBA and your local government office and chamber of commerce can provide information and guidance.

Find Reputable Contractors

After a hurricane strikes, area contractors are often in high demand. If you haven’t lined up contractors pre-storm, talk to several contractors and get written estimates to compare.

Look out for scams during this time. Requesting money upfront or wanting to sign a contract immediately are red flags. Consider contacting the Better Business Bureau to help confirm the contractor is reputable.

Keep Employees and Customers Informed

Check in with your employees to make sure they’re okay. As you determine a realistic timeframe for reopening, you’ll need to communicate that directly to your employees.

Keep in touch with your customers via email or social media so that they know when you’re ready to resume operations, too.

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Help Is Here

In addition to offering commercial cleaning services, the team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO of Manchester/Mansfield publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

How to Reopen Your Commercial Building After It’s Been Closed

5/29/2020 (Permalink)

Workers wearing personal protective equipment clean a business As you plan to reopen your business, it's essential to make customer and employee health and safety a priority.

The COVID-19 pandemic has temporarily shuttered the doors of many businesses across the nation. As states reopen in stages, the top priority for business owners is to take all necessary precautions to protect the health and safety of employees and customers. That will require both ensuring that your facility is cleaned and disinfected, but also that you have procedures in place to keep it that way once your business resumes operations.

Cleaning and Disinfecting Your Building

You should follow your state’s and the CDC Covid-19 guidelines on commercial cleaning and disinfecting. To do your own cleaning, you’ll need to have the right equipment, supplies and PPE for your staff. You’ll need to identify the high-touch surfaces and heavy-use areas of your facility. And you’ll need to develop clear procedures and training for your staff so that they stay safe and can continue keeping your building clean and disinfected as business operations ramp up.

SERVPRO of Manchester/Mansfield offers proactive pathogen cleaning for commercial facilities. With decades of biohazard cleanup experience, we are ready with the equipment, staff and knowledge to thoroughly clean and disinfect your building for your employees’ and customers’ safety. Our Cleaning Protocol Specialist will evaluate your needs and create a tailored program for your property. We even certify your facility as SERVPRO-cleaned.

General Reopening Tasks

While safety remains everyone’s top priority, it’s also important to evaluate your business property and determine how to effectively reopen. Although some businesses such as restaurants and medical facilities may require special reopening tasks, these steps will help the return go smoothly for most businesses.

1. Assess Your Property

Designate a key employee to return to the facility before reopening to assess conditions, document damages and report back to management. 

  • Inspect the property’s perimeter for signs of trespassing and damage to the property and structure.
  • Look for signs of rodent and insect infestation.
  • Inspect the plumbing and turn on the water supply line to individual fixtures such as sinks and toilets.
  • Check HVAC air filters and replace if necessary.
  • If there were any severe weather events during the temporary closure, inspect the roof for signs of damage or pooling water.
  • Ensure that the fire protection system (smoke detectors, sprinklers) is in proper working condition.

  2. Address Any Damage

  • Report damage and/or related expenses to your insurance company.
  • Hire a licensed contractor to repair any damage.

3. Notify Service Providers and Partners That You Are Reopening

  • Fire and security alarm monitoring companies
  • Police department 
  • Insurance company
  • Cleaning and landscaping services
  • Customers and clientele

4. Upon Reopening

  • Review equipment/machinery startup plan with all employees.
  • Instruct employees to inspect their workspaces, tools, equipment and/or machinery used in their daily routine and report any damage to management.
  • Meet with all staff to review the reopening and compile a log of actions to be taken. 

Help Is Here

In addition to offering commercial cleaning services, the team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If your commercial property is hit by a water, mold, fire, storm or biohazard disaster, call SERVPRO of Manchester/Mansfield at 860.649.0836

Other Helpful Blog Posts

SERVPRO of Manchester/Mansfield publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your commercial property is hit by a water, mold, fire, storm or biohazard disaster, call SERVPRO of Manchester/Mansfield at 860.649.0836

Stop Water Damage from Your Household Appliances

5/21/2020 (Permalink)

A flooded laundry room Routine maintenance can help you avoid a water disaster from one of your kitchen, bathroom, basement or laundry room plumbed appliances.

Every day, without thinking about it much, you use many of your home’s plumbed appliances: sinks and faucets, tub/shower, toilets, dishwasher, washing machine, water heater, refrigerator. But a sudden plumbing problem can be a disaster, with water leaking (sometimes undetected) and causing severe damage to your home and possessions.

SERVPRO of Manchester/Mansfield recommends that you periodically (once or twice a year) take a close look at your appliances and plumbing fixtures, to catch and fix problems before they become costly emergencies.

Focus your attention on the three major types of appliances and fixtures: the kitchen, the bathroom and the basement/laundry area.  It’s good to know how long an average household appliance lasts, so you can replace an aging appliance before it fails:

Washing machine              5–7 years
Dishwasher                          7 years
Refrigerator                          7 years
Water heater                      15 years

How to Prevent Leaks with Monitoring

The best way to avoid expensive water damage is to prevent a leak from happening, or to stop it as soon as it starts. Leak detectors and alarms catch leaks as they start. Some of these devices will shut off water to your appliance or home at the first sign of a leak.

  • Battery-powered leak alarms have a sensor that is placed on the floor next to plumbing fixtures and appliances, such as washing machines and water heaters. You can also place a sensor on your basement floor to warn you if water is seeping in from outside or if your sump pump has stopped working. Water leak alarms are effective only if you hear the alarm and turn off the water.
  • Wired leak detectors also use wireless water sensors to detect water leaking from an appliance. Wired models can be connected to an automatic shutoff valve on your main water line or at individual appliance shutoffs. Some versions can also be wired into a centrally monitored alarm system or automatically alert your phone when a leak is detected.
  • A water flow sensor can be installed on a home's main water line and programmed to allow normal water flow. If water flow exceeds a specified amount, a valve will close to stop the flow.

How to Prevent Leaks in the Kitchen

Dishwasher

  • Observe your dishwasher as it runs. If it fills slowly, there may be a problem with the water supply hose or its shutoff valve. If it drains slowly or if water remains in the bottom of the dishwasher after the cycle is over, check the discharge hose for clogs or pinching.
  • If you spot water beneath the appliance, remove the kickplate below the dishwasher door. Run the dishwasher and look under the machine for water leaks at the hose clamps or along the hose. If a connection is loose or the hose cracked, tighten any loose fittings or replace the damaged hose with a new manufacturer-approved one.

Refrigerator

  • Inspect the water supply hose for signs of wear and replace it if needed.
  • If your refrigerator has a water dispenser and ice-maker, replace the filter twice each year. A clogged filter can block water and lead to a leak.

Sink Drains

  • Let water drain out of the sink while you look underneath at the strainer area and the P-trap. If there is seeping, you may need to tighten the P-trap fittings, or replace the strainer basket if it leaks or is corroded. If your sink drains slowly, it may be clogged, so disassemble and clean the P-trap or branch drain.
  • Periodically, clean the kitchen sink drain by running a mild homemade drain cleaner through it.

Faucets

  • A leaky kitchen faucet is the single most common plumbing repair. Watch your faucet carefully as you operate the lever, and repair the faucet if it requires it. A dripping faucet is more than an annoyance—it can slowly cost you hundreds of gallons of water each year.

Garbage Disposal

  • Inspect the drain connections where the dishwasher discharge connects to the disposal and where the disposal discharge runs to the sink drain. Tighten connections or replace the gaskets if they show signs of leaking. A foul smell from your garbage disposer means it should be cleaned. Follow the manufacturer's advice for routine maintenance.

How to Prevent Leaks in the Bathroom

Bathroom Faucets

  • Check your sink, tub and shower faucets regularly for leaks. If you spot any drips, replace the faucet or worn washers or cartridges.
  • Weak water pressure or an irregular spray pattern may indicate a calcium buildup on the aerator. Remove the aerator and soak it in vinegar or clean it manually.
  • Act fast and call a plumbing expert if you notice signs of water damage in the room below the tub and shower supply lines. Hidden behind walls, even a small leak can cause major damage over time.

Bathroom Drains

  • Don’t wait for your tub, shower or sink drains to get clogged, which can back up and cause leaks. Periodically, disassemble drain traps and remove hair and debris. At the same time, you can also snake out the branch drains to remove more distant clogs.

Toilets

  • Remove the toilet tank lid and watch what happens as you flush. If your toilet continues to run rather than shutting off at the end of the flush cycle, it’s wasting water. Fixing a running toilet may be as simple as replacing a worn flapper.
  • If your toilet rocks slightly when you sit on it, or if you notice water seeping around its base, you may need to replace the wax ring that seals the toilet base to the drain opening.

Caulking Around Bathroom Fixtures

  • Not technically plumbing, failing caulk around tubs and showers can allow water to get behind walls and under floors. Periodically check the caulk beads along floors and walls and seal any gaps or cracks with fresh caulk, and replace all the caulking every few years.

How to Prevent Leaks in the Basement and Laundry Area

Water Heater

  • Check the floor near the base of the water heater for leaks, which may be caused by a faulty temperature and pressure (T and P) relief valve or a bad drain valve. Also look for signs of water leaking from the cold water inlet pipe and hot water exit pipe above the water heater.
  • Every few years, the water heater tank should be flushed to remove sediment from the bottom of the tank, which can lead to clogs and leaking. You can do this yourself or hire a professional.

Washing Machine

Periodically, turn off the water supply and pull the washing machine away from the wall to do an inspection.

  • Check the fill hoses for signs of wear. If any of the rubber hoses are beginning to bulge, replace them immediately—a burst hose (especially if you are away from home) can cause expensive water damage. Replace worn or even slightly damaged hoses as soon as possible.
  • Check for loose connections at all the valves. If loose, tighten the connections of the drain hose, the water hose to the washer valves, and the water hoses to the inlets. Also, test the valves themselves and replace them if they do not completely stop the flow of water when shut off.
  • If your washer shakes while it spins and agitates, water may spill out onto your laundry room floor. Re-balance the machine by adjusting the pedestal, leveling the floor or re-leveling the machine itself.
  • If water escapes during the spin cycle, but the machine is level, check the hoses for clogs, which will send water flowing onto your laundry room floor instead of down the drain pipe. Clear the clog by first softening it with hot water then fishing it out with a straightened wire hanger.

Sump pump

  • If your home has a basement with a sump pit and pump, check periodically to make sure it is operating properly. Fill the sump pit with water from a bucket and watch to make sure the pump activates to remove the water.
  • Consider an emergency backup battery system so that your sump pump will operate during power failures. It will also sound an alarm when maintenance is needed or a battery problem is detected.

If You Have a Leak or Flood

There’s no mistaking a sudden leak from a toilet or other appliance, which can flood your home with water. But there are more subtle signs of a looming water disaster that you also shouldn’t ignore: puddles around the bases of tubs, toilets and showers or beneath the water heater, dishwasher and clothes washer.

Shut Off the Water Supply

Whether it’s a flood or a puddle, stop the water from leaking by shutting off the water supply to the appliance—or if necessary, the whole house. Knowing where your shutoff valves are and how to use them can save you time and a lot of water damage. (If the leak is substantial, shut off the electricity to your home, too, to prevent an electric shock.)

Whole house valves:

  • Well shutoff: look on the house side of the pressure tank. (Cut power to the tank so it doesn't detect a phantom pressure loss and burn out trying to compensate.)
  • Metered water shutoff: look on either side of the water meter, which may be in the basement, mounted on an exterior wall or even out by the street. This will typically be a gate-type valve, with a round knurled handle, requiring several full clockwise rotations to turn off. In newer homes, it could be a ball valve.
  • Whole house hot water shutoff: There should be a valve on the hot-water outlet of your water heater. (If there isn't a valve here, you or your plumber should install one.)

Appliance valves:

These supply stops usually have a small round or oval handle that you turn clockwise two to four full turns to shut off the flow of water.

  • Toilet shutoff: The shutoff valve, found under the toilet tank, typically has a ribbed oval handle.
  • Sink shutoff: These shutoffs usually sit beneath the sink, within the cabinet or vanity if you have one. The hot water valve is usually on the left and the cold water valve on the right.
  • Dishwasher shutoff: Look first under the kitchen sink to locate the valve on the 1/2-inch hot-water supply line leading to the dishwasher. If it’s not there, go to your basement and look for it between the ceiling joists just below the dishwasher.
  • Washing machine shutoff: The hot and cold shutoff valves are located where the house-supply lines meet the washer hoses. It’s a good habit to always close the valves when leaving home for an extended period.

Repair Water Damage

Once you’ve stopped the flow of water, clean up any standing water. This will help prevent slips and falls, reduce the chances of water damage to home and furnishings, and minimize the odds of mold growth.

Then within 48 hours, you need to dry your home and repair any damage, because that’s when mold may begin to grow, leading to an even tougher cleanup.

Remember, any time you experience water damage in your home—from a flooded basement to an overflowing toilet—call the pros at SERVPRO of Manchester/Mansfield. Experts at water disaster remediation, we have the resources and skills to get to your home fast, stop the leak and clean up the damage, restoring your home to its before-disaster condition.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

SERVPRO Cleaning Offers Protection Against Virus

4/30/2020 (Permalink)

An illustration of a coronavirus cell Help prevent the transmission of a viral pathogen by having SERVPRO's experts clean and disinfect your home or business.

In addition to our established expertise in disaster recovery and cleanup for homes and businesses, SERVPRO of Manchester/Mansfield also offers professional cleaning services. Lots of commercial customers use our services on a regular basis to maintain a consistently high level of cleanliness, and homeowners call us in, too, for a thorough deep-clean.

But now, with an increased awareness of the damage that can be caused by a pathogen circulating the globe—as yet immune to any treatment or vaccine—many homeowners and business owners seek extra reassurance that their homes and facilities are thoroughly clean and disinfected.

In response, SERVPRO offers proactive cleaning, sanitizing and disinfection of commercial and residential properties to minimize the transmission of emergent viral pathogens. With SERVPRO’s proactive cleaning services, you’ll know you have done all you can to keep your family and friends, customers and employees safe and healthy.

How Viruses Spread

Many viruses are spread primarily through personal contact, between people who are within about six feet of one another, through airborne respiratory droplets that are produced when an infected person coughs or sneezes. It may also be possible to catch a virus by first touching a surface or object that has the virus on it, then touching your mouth, nose or eyes.

Your very best source for the latest and most accurate information on emerging pathogens and ways to avoid transmission is the Centers for Disease Control and Prevention (CDC). (We at SERVPRO encourage you to check back with the CDC frequently for updates.)

Along with avoiding large crowds and keeping a social (about six-foot) distance from others, the most common advice from experts on staying virus-free is to wash hands frequently and avoid touching our faces. That is because viruses can also be spread by contamination on objects, furniture and fixtures in the home or place of work.

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of … viral respiratory illnesses in households and community settings.” And that’s where a skilled, equipped cleaning company, staffed with highly trained professionals, comes in: SERVPRO of Manchester/Mansfield is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of viral or bacterial pathogens.

Whether you seek strictly proactive cleaning, with no indication of existing pathogen contamination, or are aware that your structure may have been contaminated, SERVPRO’s crews stand ready to provide increased assurance that you, your family, your customers and your employees will not be exposed within your building.

An Important Caveat

While SERVPRO’s cleaning process will remove existing viral pathogens, please understand that structures we clean proactively will not be protected from future contamination if an infected person is to enter the building.

Why SERVPRO for Proactive Cleaning?

SERVPRO is uniquely ready to provide proactive cleaning of viral pathogens for several reasons, all of which stem from the level of expertise and preparation that we maintain at any time, pandemic or no pandemic. We were ready for this.

Our Personnel

We are fully staffed and prepared for your most difficult job. Our employees are thoroughly trained in the use of all our equipment and cleaning products—and they are supported in their work by our rigorous safety training and procedures.

SERVPRO of Manchester/Mansfield is one of four SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of West Hartford).

Being able to call on the resources of these other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the four franchises, we have at our disposal thousands of different pieces of equipment and dozens of trucks and other vehicles.

Our Protective Gear

SERVPRO professionals will enter your facility wearing the proper types of protective gear. For example, if there is no indication that your facility or home has been contaminated by viral or bacterial pathogens, our crew will wear a mid-grade protective suit, but if contamination is suspected or confirmed, all workers will wear a top-grade suit, which is thicker and has integrated boots and hoods. Not only do we wear an N-95 mask, but per our safety procedures and training, each mask is fit-tested to each employee to ensure complete coverage and protection.

Our Products

The cleaning and disinfecting products we use for jobs are hospital-grade, which means they are both safe to use and effective at killing germs. These CDC-recommended products can be difficult, if not impossible, for other vendors to locate, but SERVPRO was prepared and has secured access to a substantial supply.

Our Methods

We attack contamination in your home or place of business through two different modes of cleaning. First, we seal off your building and fog it using sprayers and misters, a process that allows our cleaning and disinfecting agents to reach deep into crevices that would otherwise remain untouched.

We follow that up with thorough corona virus cleaning and disinfecting of all the flat surfaces of your structure, furniture, fixtures and objects. No cutting corners here: our crews adhere to the correct amount of time to leaving the disinfectant in place to kill the germs that are present.

Our Coverage

Finally, SERVPRO provides this admittedly risky cleaning service at no potential liability to you. As a professional damage restoration and cleaning company, part of a network of more than 1,800 franchises across the United States, SERVPRO of Manchester/Mansfield is fully insured against any hazards we may encounter in our work. If you are concerned about potential or suspected pathogen contamination in your home or business, you need not be worried about any additional liability.

Who Does SERVPRO Provide Proactive Cleaning For?

Homeowners (who suspect contamination or not) hire SERVPRO for proactive cleaning as a way to regain peace of mind that residents of the home will reduce their chances of exposure.

Likewise, business owners can keep their employees and customers safer with our proactive cleaning service. This has a two-fold benefit in a time of widespread worry: the direct benefit, of course, is knowing that you are doing everything you can to keep Americans healthy.

The indirect benefit of this proactive action is that you reassure your customers that your place of business is a safe place to be.

Many types of businesses can benefit from SERVPRO’s proactive cleaning that targets viral and bacterial pathogens:

  • Retail stores
  • Restaurants
  • Offices, especially medical offices
  • Schools
  • Senior centers
  • Gyms
  • Banks
  • Hotels, B&Bs and other hospitality sites

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO follows the CDC’s cleaning guidelines to clean, at a minimum, high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and tables.

Areas of the home or office we clean include:

Kitchen/food areas

  • tables and chairs
  • countertops
  • cabinets and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • mats
  • food contact surfaces
  • light switches
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers
  • tabletops

Bathrooms

  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station

Classrooms

  • book covers and binders
  • carpets
  • chairs
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • small hard-surface items
  • light switches
  • mats
  • paper towel/napkin dispensers
  • rugs
  • sinks and sink hardware
  • soap dispensers
  • tabletops/desktops

Offices

  • carpets
  • chairs
  • telephones
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • shared office equipment
  • tabletops/desktops
  • water fountains

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • carpets
  • fitting room stalls
  • chairs
  • telephones
  • computer equipment and registers
  • sales counters
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • tables
  • water fountains

Hallways

  • carpets
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • rugs
  • water fountains

Other

  • fitness equipment
  • lamps
  • storage bins
  • shelves and racking
  • lockers
  • playground equipment
  • stair handrails
  • elevator cars

How We Clean and Disinfect

Cleaning: Porous and Non-Porous Surfaces

We begin by cleaning porous and non-porous surfaces. The cleaning process lowers the numbers of germs, thus reducing the risk of infection.

The CDC describes cleaning as removing germs, dirt and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.

Cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not capable of removing enough soil and residue to be effective. Porous materials, like carpet, area rugs, upholstered items and draperies that are not water-sensitive, are wet-cleaned using a hot water extraction or preconditioner and rinse method.

Non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, can be wet-cleaned using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Disinfecting: Non-Porous Surfaces

Next, we disinfect non-porous surfaces by using hospital-grade chemicals to kill germs on surfaces or objects. (It is important to understand that not all surfaces can be disinfected. Because of the porosity of some materials, including carpet, area rugs, upholstered items and draperies, disinfection is not possible.)

We use a variety of disinfectants within the SERVPRO product line to disinfect non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures. We apply these disinfectants using a spray bottle, pump-up sprayer, electric sprayer or mister. Once thoroughly sprayed, we allow the disinfectant to remain on the surface for ten minutes, sufficient to kill germs.

The CDC encourages the use of disinfecting wipes on electronic items that are touched often, such as phones and computers. If necessary, we use more than one wipe to keep the surface wet for the recommended length of contact time.

Safety Measures

SERVPRO professionals are thoroughly trained and equipped to handle potentially contaminated areas and materials. Throughout the cleaning project, our workers wear personal protective equipment, including appropriate protective suit with integrated hood and boots, N-95 respirators, nitrile gloves and goggles.

As our crews work, we clean and disinfect our own tools and equipment to avoid spreading any contamination in your home or place of business.

Once the job is done, we bag, remove and dispose of all waste, including used gloves and disposable respirators, and bag and remove cleaning towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. In our current time of uncertainty, we are prepared to give you, your family, customers and employees an extra measure of reassurance that your safety and health will be protected. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

How Would Your Business Handle a Natural Disaster? (Part 2)

4/17/2020 (Permalink)

A business is flooded You can't stop a natural disaster from happening, but you can be prepared for it. Here's how to get your business ready.

With little to no warning, a sudden disaster—like a storm, flood, pandemic or wildfire—can hobble your operations and threatening the very survival of your business.

Part 1 of this series walked you through evaluating areas of risk. Now you’re ready to create the necessary plans to follow when disaster strikes. Your effort now will help you and your employees get through the immediate disaster, communicate to your customers, retain your data, minimize costly downtime—and get back to work.

4. Develop Your Emergency Response Plan

An emergency response plan spells out how you will protect employees and customers during the disaster, what you will take with you in an evacuation, where you will go, how you will communicate, and how you will continue to operate your business during and after the disaster. Share this plan with your employees and practice it—before a disaster strikes.

Before the disaster is also the best time to line up an experienced disaster remediation company like SERVPRO of Manchester/Mansfield to repair and restore any commercial damage to your building and property.

5. Plan to Communicate

How will you keep in contact with employees and customers? Spell it out in your crisis communications plan. Identify a spokesperson for employees and customers (this may not be the same person). Take the opportunity now to prepare key boilerplate messages.

6. Guard Against Data Loss

Your business’s financial and other essential data, such as customer records, are at risk during a natural disaster. Prepare for it by regularly backing up your data, both onsite on a physical drive and offsite in the cloud.

Consider adding data compromise coverage to your business insurance policy to help with the financial or legal burden of date that is lost, stolen or accidentally released.

7. Create a Continuity Plan

Outline how your business will continue to operate after a natural disaster, including recovering lost data, communicating with customers and suppliers, and fulfilling orders and service contracts.

This plan may include obtaining business property insurance to cover substantial losses in the event of a covered claim and business interruption coverage  if you’re temporarily unable to do business after a covered loss.

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Help Is Here

In addition to offering commercial cleaning services, the team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO of Manchester/Mansfield publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

How Would Your Business Handle a Natural Disaster? (Part 1)

4/10/2020 (Permalink)

A firefighter stands in front of a burnt building Disasters happen suddenly, but if you have created a disaster recovery plan, your business will have a better chance of surviving.

You have put in years of hard work and dedication to build and maintain your business. You likely have a plan for growth. But do you have a plan for a natural disaster—flood, hurricane, fire, blizzard, pandemic—that suddenly damages your property, puts your employees at risk and/or puts your company out of business for days or weeks or even longer?

Unfortunately, in 2020, countless businesses in America face a sudden disaster in the form of the coronavirus outbreak. While the disruption caused by this disaster would challenge any commercial venture, those businesses that already had a disaster plan in place are better positioned to survive.

Follow these steps to develop a realistic—and potentially business-saving—emergency response plan. A natural disaster is unavoidable, but the more advance planning you do, the more likely it is that your Manchester business will survive and thrive after the disaster.

1. Determine Your Risks

Which natural disasters are most likely to hit your area: tornadoes, hurricanes, wildfires, earthquakes, floods? Identify the most likely threat and start planning for that, then work your way down the list.

2. Learn from Experts

Visit reputable sources of planning information, such as Ready.gov , FEMA and the American Red Cross. The Red Cross’s Ready Rating program offers free online disaster preparedness planning, and many of their chapters also provide free CPR and first-aid training for small businesses.

3. Project the Impacts on Your Business

Next, conduct a business impact analysis (BIA), which will help you develop and refine plans for emergency responses, crisis communications and business continuity. Explore the potential effect a disaster could have on your business, including lost or delayed sales and income or increased expenses from repairs. Review and build upon your existing customer communication, inventory management and record-keeping practices.

Next: Create the Disaster Recovery Plan

Once you have completed researching and analyzing risks and the potential impacts of a disaster, you can draft a series of plans to help you respond if a natural disaster hits your business. Your plans will cover these areas:

  • Emergency response
  • Communications
  • Data management
  • Business continuity

See Part 2 of this series for guidance on creating and implementing these plans in the event of a pandemic, fire, flood or storm disaster.

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO of Manchester/Mansfield publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your business is hit by a natural disaster, like a flood, wind storm or wildfire, call SERVPRO of Manchester/Mansfield at 860.649.0836

Prevent Basement Water Damage This Spring

3/30/2020 (Permalink)

A basement with water damage Keep your basement dry and damage-free with our advise on protecting, repairing and waterproofing it.

Fully 98% of Americans’ basements will experience water damage at some point. With the spring comes an increased risk of basement flooding and water damage from melt water and spring rainstorms. The key to preventing that is to keep water away from your home’s foundation and close up any potential cracks or leaks.

Located below grade and surrounded by soil, basements are typically the area of a home most at risk for water damage. Soil releases water it has absorbed during rain or when snow melts, and the water can end up in the basement through leaks or cracks. Among the problems caused by wet basements are peeling paint, mold contamination, building rot, foundation collapse and termite damage.  

Protecting, repairing and waterproofing your basement will greatly reduce the risk of damage caused by moisture or water. The most common causes of wet basements are poor roof drainage and improper site grading. 

Divert Water Away from Your Foundation

Your goal is to prevent basement water from pooling near your home. Water should be able to flow freely away from the foundation instead of toward it, and should not be collecting in pools.

  • Install and maintain gutters and downspouts so that they route rainwater and snow melt far enough away (at least 10 feet) from your home.
  • The finish grade should be sloped away from the building for 10 to 15 feet. Even out low spots to prevent pools of water from forming.
  • If one or more sides of your home faces an upward slope, create shallow ditches (called swales) to direct water around to the downhill side.

Repair Foundation Cracks and Holes

If leaks or seepage is occurring in the basement, water and moisture are most likely entering through small cracks or holes, which may have been caused by poor workmanship during construction, water pressure from the outside or settling of your house. 

Check your entire basement for moisture, leaking or discoloration, indicating where water may be entering through cracks or holes.

  • Fill small hairline cracks and holes with a mixture of epoxy and latex cement.
  • Fill cracks larger than 1/8-inch with mortar made from one part cement and two parts fine sand, with just enough water to make a fairly stiff mortar. Press the mortar firmly into all parts of the cracks and holes to eliminate air bubbles. 
  • If water is being forced through walls or floors by outside pressure, chisel out a bit at the mouth of the crack and all along its length. Then cut a dovetail groove along the mouth of each crack, and apply the mortar thoroughly. 

Seal the Walls and Floor

Once you’ve diverted all runoff away from the foundation and repaired all cracks and holes, apply a waterproof sealant as a final measure. This will also help prevent water vapor or gas from penetrating into your basement. Experts recommend using sodium silicate, a water-based mixture that will penetrate the substrate by up to 4 inches. 

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood or other water damage, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

How We Track and Care for Your Possessions

3/21/2020 (Permalink)

Shrink-wrapped furniture and items in a storage container Rest assured that your possessions are securely cared for by SERVPRO of Manchester/Mansfield after you have suffered a home disaster.

Where do you start when your home and possessions have been hit by a fire, smoke, water, sewage or storm disaster? There’s damage to your home to be repaired, and most likely, damage to your furniture and personal items, too. A phone call to SERVPRO of Manchester/Mansfield will begin the process of restoring your home and possessions.

It can be difficult to see everything you own packed up and removed from your home. That’s why SERVPRO recently upgraded its inventory system and processes. Now, your possessions are securely tracked—end-to-end—while we clean and store them and repair your home. The heart of our process is a computer-based tracking system that shows at a glance exactly where in our warehouse your items are and what work has been or needs to be done to fully restore them.

We Care for All Your Possessions

SERVPRO will take care of 100% of the items in your home, both what needs restoration and what requires storage only. Once our project manager has scoped out the scale of work to be done on the structure, he or she determines what needs to be done to restore each item. Then, our crew individually labels everything with your name and unique QR-code, then photographs each item. Next, we securely wrap the objects: furniture in blankets and plastic wrap, glass in bubble wrap and plastic wrap, etc. We box your smaller personal items, then photograph and label them.

You are there to witness the entire process. Once all is wrapped, boxed and loaded into storage containers or vaults (the container, too, is labeled and QR-coded), you sign off on a form listing all the items with the pre-wrap photos. (This list will also provide valuable information to expedite your insurance claim.)

We Maintain an Unbroken Chain of Custody

The whole time we are storing and cleaning your possessions, we ensure an unbroken chain of custody. With a scan of the QR code, SERVPRO staff can immediately tell where an item is. We’ll know if the item requires cleaning, is being cleaned, has been cleaned (and when) or is waiting in a secure storage container. (SERVPRO contracts with trusted specialty cleaners to restore certain items, such as smoke-damaged clothing, or unique possessions, such as pianos or pool tables.)

At our centralized warehouse and processing facility in Bloomfield (built in 2015 and one of the largest SERVPRO warehouses in the U.S.), we dedicate multiple large rooms solely to storage. If a homeowner needs to access items early—documents required for insurance claims or the contents of a room that’s ready to be set up, for example—our inventory system quickly shows us exactly where they are.

Finally, after your home has been restored to pre-damage condition and all your items have been returned, you review and sign off on the original tracking form to ensure that everything is present, clean and in good condition.

SERVPRO knows that after a disaster, nothing matters more than restoring your home and possessions “Like it never even happened.” Rely on SERVPRO of Manchester/Mansfield to care for your furniture and personal items professionally, securely and respectfully and get your daily life back to the way it was!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Your Home Sell Faster with Our Proactive Cleaning Service

3/19/2020 (Permalink)

A "For Sale" sign in front of a house SERVPRO of Manchester/Mansfield delivers proactive cleaning services for a clean, safe and ready-to-sell home.

Real estate agents know that a clean and fresh-smelling home sells faster—but it’s about more than just smelling good. Especially when Americans are concerned about coronavirus exposure, it is essential that any home going on the market be thoroughly cleaned and sanitized, both for the owner’s and potential buyers’ peace of mind.

Although the Centers for Disease Control and Prevention (CDC) notes that "transmission of novel coronavirus to persons from surfaces contaminated with the virus has not been documented," research suggests the coronavirus can live on surfaces from a few hours to a few days. Therefore, it may also be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes. The CDC also says, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

Beyond the relief sellers and buyers will feel knowing that the risk of coronavirus or other pathogen has been greatly reduced, SERVPRO’s home cleaning can result in:

  • an increased market value
  • a more easily-passed home inspection
  • a faster sale

SERVPRO is Prepared to Clean and Sanitize Your Home

SERVPRO has the training, equipment, staff and procedures to clean and disinfect any home. (Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens.)

  • Our crews wear the appropriate personal protective suit with integrated boots and hoods, and individually fit-tested N-95 masks.
  • We use hospital-grade cleaning and disinfecting products that are safe and effective at killing germs.
  • We first seal off and fog the home with cleaning and disinfecting agents for deep penetration into crevices. Then, our crews perform hands-on cleaning and disinfecting of every flat surface.

SERVPRO will completely clean and sanitize these high-touch and other areas:

Throughout

  • light switches
  • doorknobs
  • tables and chairs
  • hard surface/wood floors
  • carpets, rugs and mats
  • hallway and stairwell handrails
  • computer equipment

Kitchen

  • countertops and tabletops
  • cabinets and pulls
  • food contact surfaces
  • salt and pepper shakers
  • sink and sink hardware
  • soap dispenser

Bathrooms

  • cabinet/vanity and pulls
  • sink and sink hardware
  • soap dispenser
  • toilet

In addition, we clean:

  • ceilings and walls
  • carpet, drapery and blinds
  • air ducts and HVAC system
  • sources of mold growth, if present

Sellers and real estate agents: call SERVPRO of Manchester/Mansfield today to ensure a clean, safe and ready-to-sell home.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business after just about any disaster. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Proactive Cleaning in a Time of Virus

3/10/2020 (Permalink)

Text: Covid-19 against a global map Our proactive cleaning service will clean and disinfect your home or business, giving you peace of mind in a time of uncertainty.

With the threat of a new coronavirus, which causes Covid-19 disease, circulating the globe, many homeowners and business owners are seeking extra reassurance that their homes and facilities are thoroughly clean and disinfected. In addition to our expertise in disaster recovery and cleanup for homes and businesses, SERVPRO also offers these professional cleaning services.

In response, SERVPRO is now offering proactive cleaning, sanitizing and disinfection of commercial and residential properties with the goal of minimizing the transmission of emergent viral pathogens, including the coronavirus. With SERVPRO’s proactive cleaning services, you’ll know you have done all you can to keep your family and friends, customers and employees safe from this new and uncertain threat.

Some Background on the Coronavirus and Covid-19

The coronavirus is believed to spread primarily through personal contact, between people who are within about six feet of one another, through airborne respiratory droplets that are produced when an infected person coughs or sneezes. It may also be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes.

Your very best source for the latest and most accurate information on the coronavirus and Covid-19 is the Centers for Disease Control and Prevention’s (CDC) website. Because this outbreak is unfolding rapidly and unpredictably, we at SERVPRO encourage you to check back with the CDC frequently for updates.

Declared a pandemic on March 11, 2020 by the World Health Organization (WHO), the coronavirus outbreak has focused the attention of nations, individuals, business and organizations on ways to fight the spread of the virus and minimize the impact of the disease. Along with avoiding large crowds and keeping a social (about six-foot) distance from others, the most common advice from experts is to wash hands frequently and avoid touching our faces. Beyond direct person-to-person transmission, the coronavirus can also be spread by contamination on objects, furniture and fixtures in the home or place of work.

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

And that’s where a skilled, equipped cleaning company, staffed with highly trained professionals, comes in: SERVPRO of Manchester/Mansfield is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of coronavirus or other pathogens.

Whether you seek strictly proactive cleaning, with no indication of existing contamination, or are aware that your structure may have been contaminated with coronavirus, SERVPRO’s crews stand ready to provide increased assurance that you, your family, your customers and your employees will not be exposed to coronavirus within your building.

An Important Caveat

While SERVPRO’s cleaning process will remove existing viral pathogens, including the coronavirus, please understand that structures we clean proactively will not be protected from future coronavirus contamination if an infected person is to enter the building.

Why SERVPRO for Proactive Cleaning?

SERVPRO is uniquely ready to provide proactive cleaning of viral pathogens for several reasons, all of which stem from the level of expertise and preparation that we maintain at any time, pandemic or no pandemic. We were ready for this.

Our Personnel

We are fully staffed and prepared for your most difficult job. Our employees are thoroughly trained in the use of all our equipment and cleaning products—and they are supported in their work by our rigorous safety training and procedures.

SERVPRO of Manchester/Mansfield is one of four SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of West Hartford).

Being able to call on the resources of these other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the four franchises, we have at our disposal thousands of different pieces of equipment and dozens of trucks and other vehicles.

Our Protective Gear

SERVPRO professionals will enter your facility wearing the proper types of protective gear. For example, if there is no indication that your facility or home has been contaminated by coronavirus, our crew will wear a mid-grade protective suit, but if contamination is suspected or confirmed, all workers will wear a top-grade suit, which is thicker and has integrated boots and hoods. Not only do we wear an N-95 mask, but per our safety procedures and training, each mask is fit-tested to each employee to ensure complete coverage and protection.

Our Products

The cleaning and disinfecting products we use for coronavirus jobs are hospital-grade, which means they are both safe to use and effective at killing germs. These products are difficult, if not impossible, for other vendors to locate, especially in the midst of a virus outbreak, but SERVPRO was prepared and has access to a substantial supply of coronavirus-fighting cleaners and disinfectants.

Our Methods

We attack contamination in your home or place of business through two different modes of cleaning. First, we seal off your building and fog it using sprayers and misters, a process that allows our cleaning and disinfecting agents to reach deep into crevices that would otherwise remain untouched.

We follow that up with thorough cleaning and disinfecting of all the flat surfaces of your structure, furniture, fixtures and objects. No cutting corners here: our crews adhere to the correct amount of time to leaving the disinfectant in place to kill the germs that are present.

Our Coverage

Finally, SERVPRO provides this admittedly risky cleaning service at no potential liability to you. As a professional damage restoration and cleaning company, part of a network of more than 1,800 franchises across the United States, SERVPRO of Manchester/Mansfield is fully insured against any hazards we may encounter in our work. If you are concerned about potential or suspected coronavirus contamination in your home or business, you need not be worried about any additional liability.

Who Does SERVPRO Provide Proactive Cleaning For?

Homeowners (who suspect coronavirus contamination or not) hire SERVPRO for proactive cleaning. Especially when a family member has been diagnosed with Covid-19, our cleaning services are a way to regain peace of mind that other residents of the home will reduce their chances of exposure.

Likewise, business owners can keep their employees and customers safer with our proactive cleaning service. This has a two-fold benefit in a time of widespread worry: the direct benefit, of course, is knowing that you are doing everything you can to keep Americans healthy and reduce the spread of coronavirus.

The indirect benefit of this proactive action is that you reassure your customers that your place of business is a safe place to be. In the midst of this outbreak, we are all looking for reassurance and seeking places we can be safe—without cutting ourselves off from the outside world completely. Let your customers know that your business has taken all the precautions it can through proactive cleaning.

Many types of businesses can benefit from SERVPRO’s proactive cleaning that targets the coronavirus and other pathogens:

  • Retail stores
  • Restaurants
  • Offices, especially medical offices
  • Schools
  • Senior centers
  • Gyms
  • Hotels, B&Bs and other hospitality sites

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO follows the CDC’s cleaning guidelines to clean, at a minimum, high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and tables.

Areas of the home or office we clean include:

Kitchen/food areas

  • tables and chairs
  • countertops
  • cabinets and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • mats
  • food contact surfaces
  • light switches
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers
  • tabletops

Bathrooms

  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station

Classrooms

  • book covers and binders
  • carpets
  • chairs
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • small hard-surface items
  • light switches
  • mats
  • paper towel/napkin dispensers
  • rugs
  • sinks and sink hardware
  • soap dispensers
  • tabletops/desktops

Offices

  • carpets
  • chairs
  • telephones
  • computer equipment
  • countertops
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • shared office equipment
  • tabletops/desktops
  • water fountains

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • carpets
  • fitting room stalls
  • chairs
  • telephones
  • computer equipment and registers
  • sales counters
  • doorknobs
  • floors: hard surfaces/wood
  • light switches
  • rugs
  • tables
  • water fountains

Hallways

  • carpets
  • doorknobs
  • floors: hard surfaces/wood
  • handrails
  • light switches
  • rugs
  • water fountains

Other

  • fitness equipment
  • lamps
  • storage bins
  • shelves and racking
  • lockers
  • playground equipment
  • stair handrails
  • elevator cars

How We Clean and Disinfect

Cleaning: Porous and Non-Porous Surfaces

We begin by cleaning porous and non-porous surfaces. The cleaning process lowers the numbers of germs, thus reducing the risk of infection.

The CDC describes cleaning as removing germs, dirt and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.

Cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not capable of removing enough soil and residue to be effective. Porous materials, like carpet, area rugs, upholstered items and draperies that are not water-sensitive, are wet-cleaned using a hot water extraction or preconditioner and rinse method.

Non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, can be wet-cleaned using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Disinfecting: Non-Porous Surfaces

Next, we disinfect non-porous surfaces by using hospital-grade chemicals to kill germs on surfaces or objects. While there are not yet any disinfectants that have been tested specifically for the coronavirus, we are following CDC recommendations that advise using a labeled hospital-grade disinfectant with claims against viruses similar to SARS (CoV-2).

(It is important to understand that not all surfaces can be disinfected. Because of the porosity of some materials, including carpet, area rugs, upholstered items and draperies, disinfection is not possible.)

We use a variety of disinfectants within the SERVPRO product line to disinfect non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures. We apply these disinfectants using a spray bottle, pump-up sprayer, electric sprayer or mister. Once thoroughly sprayed, we allow the disinfectant to remain on the surface for ten minutes, sufficient to kill germs.

The CDC encourages the use of disinfecting wipes on electronic items that are touched often, such as phones and computers. If necessary, we use more than one wipe to keep the surface wet for the recommended length of contact time.

Safety Measures

SERVPRO professionals are thoroughly trained and equipped to handle potentially contaminated areas and materials. Throughout the cleaning project, our workers wear personal protective equipment, including appropriate protective suit with integrated hood and boots, N-95 respirators, nitrile gloves and goggles.

As our crews work, we clean and disinfect our own tools and equipment to avoid spreading any contamination in your home or place of business.

Once the job is done, we bag, remove and dispose of all waste, including used gloves and disposable respirators, and bag and remove cleaning towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. In our current time of virus, we are prepared to give you, your family, customers and employees an extra measure of reassurance that your safety and health will be protected. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm, biohazard and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

New Safety Steps at SERVPRO

3/9/2020 (Permalink)

A group of employees gathers around a table in a warehouse We make sure all SERVPRO of Manchester/Mansfield employees get the training and procedures they need to safely do their jobs.

SERVPRO of Manchester/Mansfield knows that it’s our workers—our crews in the field, warehouse workers and home office staff—who get the job done for our customers, day in and day out. That’s why their health and safety is a priority throughout our company.

In 2019, our franchise owner hired a new safety coordinator, Rhonda, who has more than twenty years of experience in construction and warehouse management. Rhonda says she “likes to learn new things and do different things”—well, these are just some of the new things she and SERVPRO have been working on lately!

General Safety

  • Training programs and videos are now provided in both English and Spanish.
  • Once a month, the safety coordinator meets with crew chiefs to review progress on safety and to determine what new policies or training are needed.

Blood-Borne Pathogen Safety

  • We’ve developed new training in the safe processing and disposal of blood-borne pathogens.
  • Each crew is equipped with a blood-borne pathogen duffel bag containing hazmat suits, thick gloves, tweezers, needle containers and sealable bags for waste disposal.
  • We have metal storage containers in our parking lot, in which bagged blood-borne waste is stored until it is picked up by a vendor for final disposal.

Vehicle Safety

  • We offer new training in the proper operation of forklifts.
  • Trucks and forklifts are inspected every day.
  • Each truck is consistently assigned to a specific crew to increase safe and responsible operation.

Fire Safety

  • We deliver new training in correct use of fire extinguishers, generators and third plug adapters.
  • Each piece of equipment and all trucks are equipped with a third plug adapter, so that our grounded equipment can be used safely even in older homes that lack the third grounding prong.
  • We inspect and date all fire extinguishers each month to ensure they are always ready to use.

Equipment and Product Safety

  • We offer new training in fitting and wearing a respirator mask, including determining if the mask is the right size, fits correctly to the face, is tightly sealed and allows adequate breathing.
  • Each crew and crew chief are equipped with duffel bags containing hard hats, goggles, safety vests, shoulder dolly straps for heavy loads and our chemical information binder.
  • No truck leaves the SERVPRO lot until it is fully inspected and equipped with a first aid kit, an eyewash station and a fire extinguisher.
  • All our SERVPRO cleaning products are documented in a binder that explains appropriate uses, how to use and what protective equipment is required. Not only are our workers up to date on our products, they are prepared to answer customer questions.
  • We provide new training in how to properly lift heavy loads and use shoulder dolly straps.

SERVPRO of Manchester/Mansfield puts a premium on training our employees to handle any situation, and that includes training and procedures that keep all our workers safe, healthy and ready to respond to your disaster!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

How to Build a Safer Fire

1/20/2020 (Permalink)

A fire burns in a fireplace. To help prevent a chimney fire, follow our tips to build a fire that burns safely and cleanly.

Each year in the U.S. more than 25,000 chimney fires occur, resulting in more than $125 million in property damage. The most dramatic chimney fires can make sounds like guns being fired and trains running through your home! Sadly, the damage can be dramatic, too, as flames can shoot through the walls of your chimney to light your home on fire.

The primary cause of a chimney fire is not doing regular cleanings and inspections of your chimney. When you burn a fire, a substance called creosote condenses onto the walls of the chimney. Whether it’s sticky or solid or flaky, this black or brown deposit adhering to your chimney’s interior is extremely flammable. If you allow it to build up to a layer more than ¼ inch thick, you are in need of a cleaning. Hire a certified chimney sweep to remove creosote and organic debris from your chimney. The sweep will also inspect your chimney for any signs of damage.

You should have your chimney cleaned and inspected each year in the fall or late summer, before fire-burning season. You’ll also want to do more frequent cleanings if you burn:

  • More than two fires a week
  • A lot of artificial logs
  • Green or unseasoned firewood

Build a Safer Fire

The way you set up your fireplace or wood stove and the type of fuel you use makes a big difference in how safely your fires burn. Follow these guidelines to build and burn clean, hot fires that don’t create a lot of creosote.

  • Keep the damper open to allow enough air to quickly move heated smoke up the chimney
  • Don’t overload the firebox of a wood
  • Always burn seasoned hardwood (dried for at least six months)
  • Use well-seasoned hardwood or Chimney Safety Institute of America-approved logs for fuel, kindling and tinder
  • Build a clean fire by using the top-down burn method, with the largest logs at the bottom and the smallest pieces at the top
  • Use dried twigs or branches for kindling and torn or crumpled newspaper or pine cones for tinder

Put the Fire Out Safely, Too

After you’ve enjoyed your fire, extinguish it safely and thoroughly.

  • Spread out the wood and embers with a fireplace poker, then cover them with ash from the bottom of the fireplace 
  • Cover the cooled wood and embers with baking soda to extinguish any remaining embers
  • Let the firebox cool for at least three and up to eight hours
  • Place the ashes into a metal container, fill the container with water and store it outside your home and away from other flammable materials

If you suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Fire Safety, Room by Room

12/17/2019 (Permalink)

A burned-out microwave in a kitchen. Be safe throughout your home and prevent a disastrous fire before it starts.

Americans are hit with 350,000 house fires each year, which can uproot your family, destroy your home and personal items—and even be fatal!

Let’s look at the hazards, room by room, so you can reduce your own risk of suffering a fire disaster in your home. Since half of all home fires start with kitchen fires, we’ll start there.

The Kitchen

Kitchens are filled with appliances that generate heat to cook food, so take basic precautions when using them—and keep a charged fire extinguisher nearby.

Oven and Stovetop

  • Clean your oven and cooktop regularly, because baked-on grease and food residue easily become fuel for a fire.
  • Never leave food cooking on a stovetop unattended.
  • Keep fabric such as towels, dishcloths and clothing away from heat and open flames.

Dishwasher

  • If you have an older dishwasher, have it inspected because older heating elements can overheat and cause a fire.

Microwave

  • Don’t microwave flammable materials, such as aluminum foil, Styrofoam or some plastic containers (check the markings on the bottom of the container).

Toaster or Toaster Oven

  • Consider replacing your older toaster, which can have faulty heating elements that may not turn off.
  • Don’t leave your toaster running unattended.
  • Clean the accumulated crumbs out of your toaster regularly.

The Bedroom

Filled with cozy bedding, mattresses, curtains and many other items, the bedroom is stocked with flammable objects. Here are a few ways to reduce your risk of a fire starting here—and increase your chances of escaping quickly if one does start.

Mattress

  • If your mattress was manufactured before 2007, it may not be flame retardant. Consider purchasing a new one.

Smoke Alarm

  • Every bedroom should have a smoke alarm installed and regularly tested.

Escape Plan

  • Create and practice a fire escape plan. Include two ways to leave each room (typically a door and a window).

The Living/Family Room

Like bedrooms, living or family rooms typically house lots of flammable items, such as upholstered furniture, drapes and curtains, and electronics.

Fireplace

  • Have your fireplace and chimney cleaned, inspected and maintained at least once a year. If you detect a quarter-inch buildup of creosote or soot, schedule a cleaning now.
  • Clean the fireplace yourself regularly throughout the year, based on how often you use it.
  • Always place a metal or glass screen in front of a burning fire to prevent sparks from flying out.
  • Keep rugs and other fabrics away from the fireplace.
  • After the fire is extinguished, store the ashes in a metal container with a lid, bring the container outside and place it at least three feet away from your home or garage.

Candles

  • Keep candles away from flammable objects.
  • Never leave a burning candle unattended, and always put the candle out completely when you are done burning it.

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Avoid Home Heating Fires This Winter

12/11/2019 (Permalink)

Socked-feet are propped up in front of a fireplace. Stay warm and cozy—and above all, safe—this winter! Take these precautions during home heating season to prevent a house fire.

Home fires caused by heating equipment make up about 15% of all reported home fires every year. And it’s no surprise that half of all these home heating fires occur in the prime heating months of December, January and February.

It’s hard to imagine your house catching on fire, imperiling your family’s lives and destroying your property, but it can happen if you aren’t careful with how you heat your home.

Stay safe this winter by being extra cautious when heating your home. These simple safety tips can help prevent heating fires while you and your family keep warm.

General Heating Safety

  • Keep flammable items at least 3 feet from all heat sources, including fireplaces, space heaters, wood stoves, radiators and candles.
  • Have your furnaces and chimneys inspected, cleaned and maintained every year.
  • Don’t use your oven as a heating source.

Space Heater Safety

Space heaters are the most common source of home heating fires, so take extra caution when you use these convenient heaters.

  • Buy a space heater that shuts off automatically in case it overheats or tips over.
  • Plug the heater directly into a wall outlet, not an extension cord or power strip.
  • Keep a 3-foot clear area around the space heater.
  • Keep children and pets away from the heater.
  • Turn the heater off before going to sleep or leaving the room.
  • Always turn the heater off when you leave your home.

Fireplace Safety

  • Place a metal screen or glass partition in front of your fireplace to prevent sparks from flying into the room.
  • Put the fire out before you go to sleep or leave your home.
  • After fire damage cleanup, store the ashes in a metal container with a lid. Bring them outside and place them at least three feet away from your home or garage.

Wood Stove Safety

  • Place your stove on a noncombustible, fire-resistant base.
  • Burn dry wood, not paper.
  • Never use flammable fluids to start the fire.
  • Put the fire out before you go to sleep or leave your home.

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO Responds to All Kinds of Disasters

11/21/2019 (Permalink)

Household debris is piled in front of homes in a neighborhood When a major storm or other disaster hits, SERVPRO has the size, expertise and skill to handle it and help people put their lives back together.

SERVPRO has played a major part in helping thousands upon thousands of home and business owners recover from major disasters, like tornadoes, hurricanes, blizzards and floods. During 2017’s Hurricane Harvey, we had more than 7,000 professional restoration experts working in the Houston area alone.

In just the last decade, we’ve been on the scene and helping people recover from the largest-scale disasters across the U.S., including:

  • 2018: California wildfires, including Camp, Woolsey and Hill fires
  • 2017: Hurricanes Harvey and Irma
  • 2017: California wildfires
  • 2016: Hurricane Matthew
  • 2015: Carolina floods
  • 2014: Polar vortex
  • 2012: Sandy
  • 2010: Nashville floods

How do we do it? It all starts with our size: we are 1,800 franchises strong and have locations throughout the country. This means we have manpower and equipment at the ready to respond to the most threatening events.

A Strategic Response to Large-Scale Disasters

But it’s not just size that sets us apart: it’s our expertise and preparation. We have elite large-loss specialists and storm teams on standby, strategically positioned throughout the United States to handle any size disaster. One of our commercial operations managers supervises every large loss to help ensure seamless communication and timely mitigation—getting people back into their homes and businesses.

Not only can we respond quickly and comprehensively, we also are cost efficient thanks to our strategic placement of disaster response teams, coordination with local SERVPRO franchises and oversight of temporary labor. 

SERVPRO is the unique disaster recovery specialist that can truly handle it all, from a basement flood to wide-scale life-threatening natural disasters. Available 24 hours a day, 365 days a year, we are prepared for the unpredictable!

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Frozen Pipe Burst with Water Damage? Now What?

11/7/2019 (Permalink)

Water shoots out of a burst copper pipe Water damage from a burst pipe can be extremely costly and disruptive. Learn how to find and stop a leak fast—and how to prevent one!

A burst pipe—whether it’s a pinhole leak, a crack or a wide-open gap in your basement, laundry room, bathroom, kitchen or elsewhere—can lead to sizable and expensive water damage in your home: up to 250 gallons of water can flow in 24 hours. A residential water disaster is the second-most common insurance claim filed in the U.S. The average residential water damage claim is $10,000–15,000; total cleanup costs can range from $5,000 to $70,000

A frozen pipe is the most common cause of a rupture. When water freezes, it expands in volume by about 9 percent, and with tremendous force: the pressure inside pipes may go from 40 psi to 40,000 psi! No pipe can hold that much pressure, so it breaks open. The break may occur where the ice forms, but more often, it occurs where water pressure finds a weak spot in the pipe.

Other causes of a ruptured pipe include rust, improper installation and physical damage to the pipe.

You’ll reduce the costs of a burst pipe if you know how to catch a leak fast, how to stop it in its tracks and how to get the drying started without delay. (Of course, the best pipe rupture is the one that doesn’t happen, so be sure to read on for SERVPRO’s tips for ways to prevent a burst pipe.)

Heed the Warning Signs

Often, using your ears, eyes and nose will help you detect an existing or about-to-happen pipe break. Other ways to discover a leak are by paying attention to your water pressure and your water bill.

Listen for Strange Sounds

Broken pipes sometimes cause unusual sounds, such as bubbling, whistling, banging and clanking when you use the sink or flush the toilet. Bubbling can happen when air gets in the sewer line caused by the leak. Dented pipes can cause whistling sounds as the water tries to fit through the constricted section. If a leak has already happened, you might also notice a dripping sound within your walls when you run the water.

What’s That Smell?

If drains, sinks or other areas of your house emit odd odors, there's a possibility that sewage isn't being properly removed from your house through its pipes. And if the water from your faucets has an unpleasant smell, it could be a sign of corrosion or contamination in your plumbing system.

Look for the Signs

Bulging and discoloration of your home's walls and ceiling can indicate a burst pipe. A leaking pipe behind one of your walls can leave marks or dampness on the drywall. On a multi-story home, pipes running to upstairs bathrooms or laundry rooms can leak down into the ceiling. Depending on the location, you may need to remove the drywall or a portion of the ceiling to get to the damaged pipe.

If you spot bulges in an exposed pipe, that may mean the water is already frozen and expanding, which often causes a burst. If the pipe hasn't burst yet, you may be able to thaw the water before any damage happens.

Discolored water coming from your faucets can be a clue that you have a leak or may soon have one. Brownish water sometimes indicates your pipes are rusting, which often leads to leaks.

If the leak is bad enough or goes on for some time, you may see puddles, drips or gushing water coming out of the area. Follow the source of the water to get a good idea of where the leak is in the pipe.

If you spot unexplained water or sinkholes, call a professional right away to investigate. A break in the water main leading into your home can cause a sinkhole or puddles in your yard near the source of the leak.

Pay Attention to Your Pressure and Your Bill

A hole in a pipe means less water comes through to your faucets, which can cause a decrease in the water pressure that you notice when you wash your hands, fill your sink or take a shower. Lower water pressure can also increase clogs in your toilet or sinks because the decreased water pressure can't push everything down the pipes. A sudden or unexplained drop in pressure could mean water is leaking somewhere in the system. In the case of frozen pipes, you might notice that no water comes out of the faucet.

If you've been using the same amount of water as usual but your water bill suddenly skyrockets, it might indicate a leak. To investigate, turn off all appliances that use water, and don't use any faucets, toilets or other sources of water. Look at the water meter, and after 30 minutes, look again to see if it moved at all during that time. If it did, you have a leak.

If your rising water bill or dropping water pressure indicates a leak, your next task is to figure out if it's inside or outside your home. Shut off the main water valve coming into the home and watch your water meter. If it stops moving, your leak is likely inside the house, but if it continues moving, the source is likely a water main leak outside the home.

You Found a Leak … Now What?

First, Shut Off the Water and Start the Cleanup

Your first step is to shut off the main water valve to your home. Open a faucet after you shut off the water main to relieve any remaining pressure in the pipes. (You might also need to shut off the electricity as well, depending on where the leak occurs and how big it is.)

Grab a mop, buckets and a shop vacuum to start getting rid of the water to reduce the chances of greater damage to your home and furnishings and the potential for mold growth.

Stop the Flow of Water

Try these quick fixes—like plumbing first aid—that can slow or stop a leak in a pipe long enough for a qualified plumber to come to your home.

To temporarily stop a pinhole leak, apply pressure to the opening by wrapping duct tape around the pipe. In many instances, the tape will supply enough pressure to seal the leak until help arrives.

If duct tape doesn’t stop the leak, place a piece of flexible rubber (such as an old radiator or heater hose) as a patch over the leak and clamp it in place. It’s a good idea to place a block of wood over the piece of rubber before fastening the clamp. The block of wood will spread the pressure and help prevent the pipe from collapsing. Place the stationary part of the opening of the C-clamp against the pipe (opposite the location of the leak) and the screw part of the C-clamp against the block of wood. Tighten the screw until it’s snug.

Another, even better option is to use a sleeve clamp, which can stop everything from pinhole to larger leaks. A sleeve clamp consists of two semicircular pieces of metal about 3 inches long that, when put together, completely surround the pipe (like a sleeve). You’ll have to buy one to fit your specific pipe size. Wrap the damaged section of pipe with the provided gasket material, then surround the gasket-wrapped pipe with the two semicircular clamps. Finally, tighten the screws that connect the two halves of the sleeve clamp.

Dry Your House Out

Once you or your plumber has stopped the flow of water and you’ve done basic cleanup, you need to dry out your home. An experienced water disaster remediation company like SERVPRO of Manchester/Mansfield can do all the work and restore your home and property to their before-disaster condition. If you choose to do the work yourself, follow these tips.

Remove pools and puddles of water with a wet/dry vacuum. The more water you remove with this method, the less water will have to dissipate naturally. For hard-to-reach places, use a mop to soak the water up.

Open windows to vent moist air out and place several fans around the area to circulate the air and send moisture out the windows. If you don’t have an HVAC system or dehumidifiers, the more air circulation you can achieve with open windows and fans, the faster your house will dry.

Turn on one or several dehumidifiers to remove the water from the house. Dehumidifiers work best in enclosed areas, so close windows when they are in use. If the water is confined to a certain area, such as a bedroom or bathroom, place the dehumidifier inside and close the door. Remember to empty the water tank periodically.

Your HVAC system is a giant dehumidifier! The air conditioner sucks humidity from the air, so start by setting it to cool your house. Next, when your home has cooled, turn the heat on until it reaches 80 degrees—warm air evaporates and holds more moisture than cool air so by doing this, you saturate the air with moisture. Once 80 degrees has been reached, turn the air conditioner back on to remove the saturated air from the house. Repeat this process until the house has dried.

Take wet furniture outside to dry in the sun or place it in a closed room with a dehumidifier to remove the water. If the burst pipe has saturated your indoor carpeting (unless it’s a thin covering over a bare wood floor), you must remove it to keep mold and mildew from forming.

Ways to Prevent a Burst Pipe

Since the majority of pipes burst after they freeze, your goal is to keep pipes from freezing in the first place, and that means keeping your pipes warm.

When the temperature drops and your pipes are at risk, take some or all of these steps.

  • Leave the doors to cabinets, vanities, closets and pantries open so that the room air can warm the pipes.
  • Set up fans to blow heat into cold rooms or your crawl space. Keep the garage door closed if there are water supply lines there.
  • Heat the most vulnerable pipes (usually in basements and crawl spaces or near exterior walls) with a hair dryer. Leave the faucet on while you apply heat.
  • Place a lamp with a 60-watt bulb in a potential problem area to warm the walls and pipes. Make sure there are no combustible materials near the bulb.
  • If the water pipes are freezing inside the exterior wall, cut an opening in the wall to expose the pipes to the home's warm air. Place fiberglass insulation behind the pipes, between the pipes and the home's exterior wall. The hole in the wall can be covered later with a hinged door or a panel that can be removed during cold spells.

Even before the temperature drops, do some preventive work to get your pipes ready to handle the cold.

  • Check for exposed pipes in unheated areas of your house, like your basement, attic, garage, crawl space and under bathroom and kitchen sinks. Insulate both hot and cold water pipes with pipe sleeves or heat tape.
  • With rigid foam insulation, close and seal all foundation vents that are near water pipes.
  • Insulate the foundation walls and the ends of the floor joists with rigid foam insulation.
  • Make sure your home's exterior walls are insulated. Caulk and seal around doors, windows, house faucets and outside outlets.
  • If you have a sprinkler system and/or swimming pool, drain it per the manufacturer's or installer's instructions.
  • Before the cold season starts, turn off the water valves to outdoor faucets, but keep the outside valve open to let any remaining water escape.
  • If you go on vacation during the winter months, leave your heater on, set to at least 55 degrees.

If you do experience a frozen pipe disaster  but manage to avoid a rupture, check for pinhole leaks or cracks after the pipe has thawed.

A Note on Insurance

If a pipe bursts in your home, your homeowners insurance may help cover plumbing repair and replacement bills and help cover repairs to damage to the structure up to the limits of your policy. Likewise, your personal property coverage on your policy can help pay to repair or replace your damaged or destroyed belongings (furniture, clothes, electronics and more). With some coverages, you may be reimbursed for additional living expenses like food, a hotel and transportation if you have to move out while your house is being repaired. Coverages vary, so you’ll need to determine what specific expenses your homeowner’s policy will reimburse.

However, if a pipe bursts due to your own neglect or lack of maintenance—like failing to leave your heat on while you're away on winter vacation, for example—or through normal wear-and-tear, you could be responsible for paying repair bills.

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Protect Your Home from Storm Water Runoff

10/31/2019 (Permalink)

Water flows off the edge of a house's roof All that water has to go somewhere! Here are several ways to direct storm water runoff away from your home.

In the natural environment, storm water runoff is absorbed by soil, evaporates into the atmosphere or flows into bodies of water, such as streams, lakes or rivers. But on your property, storm water runoff can quickly overwhelm natural and man-made systems, leading to flooding repair and property damage.

Some ways to manage storm water runoff on your property include planting trees and other vegetation, building rain gardens and installing rain barrels or cisterns to collect roof water. Consider these additional aspects of managing runoff, which can point to some long- and short-term improvements to your home and yard that can prevent expensive water damage after a storm.

Evaluate Your Property

During or right after a storm, go outside and observe how water flows on your property. Note the different grades and slopes and whether they divert the flowing water away from your home. Look for low spots where water pools and identify any steep slopes that show signs of surface erosion.

Add Permeable Surfaces

Rain that falls on roofs, driveways, patios, roads and other impervious areas moves at greater speeds and can pool, eventually flooding your home. Consider replacing impervious areas with water-absorbing surfaces, such as permeable paving stones or pavers.

Direct Water Away from Your Home

Your roof gutter downspouts, driveways, walkways and patios should direct runoff away from your house to areas that can absorb or slow the surface flow, such as landscaped areas. If your driveway or other impervious surfaces have a negative pitch back toward the house, consider installing trench or area drains to divert water away from the house.

Keep Your Basement Dry

Basements that are prone to water intrusion should have a water collection system in place, such as a sump pump system with a battery backup. Consider elevating your home’s mechanical systems or installing curbs around finished areas and storage areas.

Be Aware of High Water Tables

Have your sewer or septic system checked by a professional. If the groundwater rises too high, it can affect the efficiency and operation of the system, which may lead to a sewer backup or waste leaching above the ground or back into the house.

Seal Your Envelope

Make sure that your house’s exterior—its envelope—is maintained, including roofing, flashings, weather barriers, windows, doors and sealants.

If your home or business suffers damage from a storm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a storm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Prevent Clothes Dryer Fires

10/22/2019 (Permalink)

A burned clothes dryer Regularly cleaning your clothes dryer's lint screen and exhaust duct is essential to preventing a fire.

Clothes dryers account for thousands of home fires each year, according to the Consumer Product Safety Commission (CPSC). When lint builds up in a dryer or its exhaust duct, it can block the flow of air and cause excessive heat buildup—resulting in a fire.

Prevent a potentially deadly fire disaster in your home by following this advice:

Clean and inspect the lint screen/filter before or after each load of laundry

If your clothing is still damp at the end of a typical drying cycle or you notice drying times are longer than normal, the lint screen or the exhaust duct may be blocked.

Clean the dryer vent and exhaust duct periodically

Check the outside dryer vent while the dryer is running to make sure exhaust air is escaping. If not, the vent or exhaust duct may be blocked, and you may need to disconnect the duct to clear the blockage (reconnect the ducting before using the dryer again).

Have your dryer professionally inspected

Each year, hire a qualified technician to make sure your dryer is properly vented and that the vent and chassis are free from lint.

Keep the area around the dryer clean and free of clutter

Maintain a 36-inch clear space around the dryer. Clean behind the dryer, and keep the laundry area neat and clutter-free, with no combustible objects near the dryer.

Replace plastic or foil ducts

Exhaust ducts should be installed at least 6 inches from combustible materials. Use UL-listed rigid or corrugated metal duct or spiral-wound aluminum flex hose.

Properly vent gas-powered dryers

This will prevent a buildup of deadly carbon monoxide. The Federal Emergency Management Agency (FEMA) recommends having the gas line and connection inspected annually by a professional.

Cover your outside wall damper

Cover your damper to keep out rain, snow, dirt and to deter birds and small animals from nesting in your vent, but don’t use wire screen or cloth, which can collect lint and clog up the vent.

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Power’s Out? What Will Your Family Eat?

9/27/2019 (Permalink)

Plastic bins filled with nonperishable food and supplies. Keep a supply of nonperishable food on hand to help you feed your family during a power outage caused by a storm.

When a strong thunderstorm, hurricane, tornado or snowstorm hits your area, you can lose power—and that outage can last for days. How will you feed your family? Follow these tips for weathering storms and outages safely and nutritiously.

Stock Up on Staples

Avoid a panic trip to the grocery store by shopping for staples while the weather is still clear. Periodically pick up extra non-perishables throughout the year, and keep a manual can opener in your home. Rotate the items occasionally so that your stock is fresh. Then, when a storm is in the forecast, check your stocks of food and plan what to eat first.

Healthy shelf-stable options include:

  • low-sodium canned beans
  • vegetables
  • fruit (packed in fruit juice)
  • breakfast cereal
  • peanut butter
  • pouches of fully cooked whole grains
  • nuts
  • whole-wheat crackers
  • snack bars
  • shelf-stable milk or plant milk (the kind sold in aseptic boxes)
  • bottled water

How Long Will Refrigerated Foods Last?

A closed refrigerator will maintain a safe temperature—below 40° F—for about 4 hours, according to the Department of Agriculture’s Food Safety and Inspection Service. A full freezer will stay cold for 48 hours, and 24 hours if half full. (A quick way to fill up your freezer to gain another 24 hours is to fill containers with water and freeze them.) 

Although often stored in the refrigerator, bread, butter, fresh fruit and vegetables, jelly and hard cheeses (such as cheddar) will keep for days at room temperature.

Keep the Menu Healthy

For interesting and nutritious meals, combine canned fish or meats, pouches of precooked grains, vegetables, beans and fruits to make fresh salads and sandwiches.

Apples, avocados, citrus fruit, carrots, celery, cucumbers, grapes, green beans, peppers, snap peas and tomatoes can be eaten raw and will be good for days unrefrigerated. These fruits and vegetables will not only sustain you, but as good sources of fiber, they will keep your body running smoothly.

If your home or business suffers damage from a storm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a storm or other natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Batten Down Before the Storm Hits!

9/19/2019 (Permalink)

Outside furniture and plants on a home's deck. If not brought inside or anchored, your outdoor possessions could be severely damaged—or become dangerous projectiles.

If a storm or hurricane is approaching, everything you own outside your house that isn't bolted down is at risk of being damaged or blown around. Follow these tips to protect your property from becoming wind-tossed projectiles.

Secure Your Outdoor Furnishings

Bring your patio furniture, outdoor toys, container plants, pool cleaning and gardening equipment inside to prevent damage to your house or other parts of your property. Anchor heavier outdoor objects that can't easily be brought inside to something solid with rope, bungee cord, chains, etc.

If possible, bring gas or charcoal grills inside. Important: never use grills inside or store propane tanks inside your home or garage! Chain propane tanks in an upright position to a secure object away from your home, so they don’t get lifted by winds.

Prune Trees and Shrubs

Ideally, you prune dying and weak branches of trees and shrubs throughout the year as part of your regular yard maintenance. If not, do this before the storm to prevent branches from being tossed by powerful winds.

If your home or business suffers damage from a natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Prevent a Flood with New Washing Machine Hoses

8/30/2019 (Permalink)

Washer and dryer in a flooded laundry room Replacing your rubber washing machine hoses with braided steel ones will greatly reduce your risk of a water disaster in your home.

A burst washing machine hose can spill hundreds of gallons of water in just one hour! Prevent a water disaster by replacing your washer's old rubber hoses, ideally with steel-jacketed ones that can't split open. It’s an easy process that most homeowners can handle and it can pay big dividends in reduced flood risk.

  1. Remove the old hoses
  2. Clean the filter screens
  3. Install new braided hoses (60" length is recommended)
  4. Reconnect to the water supply

Check your hoses every six months and replace them every five years (tag hoses with the date you installed them so you won't forget).

Consider Adding a Drip Pan

A drip pan under the washer will catch any leaks (and is required in second-floor laundry rooms). Buy a pan with a drain so any water that collects can be diverted to a floor drain. You'll need a helper and perhaps a dolly to lift the washer gently onto the pan so you don’t crack it.

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Water Damage Cleanup

SERVPRO of Manchester/Mansfield

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 for immediate expert water damage cleanup

Commercial Cleaning by SERVPRO

8/20/2019 (Permalink)

Carpet Wet Vacuum SERVPRO doesn't just do disaster cleanup. With our commercial cleaning services, we'll keep your workplace looking its best year-round!

In addition to providing disaster recovery services for your home or business, SERVPRO of Manchester/Mansfield also offers commercial cleaning services. Count on us for thoroughness, attention to detail and reliability to keep your office, restaurant, retail store or manufacturing facility clean, safe and looking its absolute best!

Among the workplaces we clean are:

  • small and large office buildings
  • high-rise office and residential buildings
  • small and large retail stores and big box stores
  • restaurants
  • hotels and motels
  • manufacturing and industrial facilities
  • government and military workplaces

SERVPRO’s commercial cleaning crew brings these benefits:

  • an improved business image
  • a safer environment for your workers
  • skilled personnel using industry-best equipment, products and procedures

SERVPRO will tailor our cleaning services to your needs. We even offer specialized cleaning services, including biohazard/ sewage, air duct/HVAC and odor removal.

SERVPRO of Manchester/Mansfield is here to help you keep your workplace clean, safe and productive for your employees. We’ll make your business shine!

For commercial cleaning and disaster restoration needs, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

In addition to offering commercial cleaning services, the team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts

SERVPRO of Manchester/Mansfield publishes educational articles on how you can protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

For commercial cleaning and disaster restoration needs, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Caring for Your Commercial HVAC System

7/11/2019 (Permalink)

HVAC Unit Regular maintenance in the off-season can save you from an inconvenient and expensive HVAC repair.

Too many businesses ignore their HVAC system until it breaks down and becomes both a major inconvenience and a major expense.

Once or twice a year in the off-season, hire a professional such as SERVPRO of Manchester/Mansfield to inspect your HVAC system and clean your unit’s wiring and mechanisms. If maintenance is needed, it can be done right away without inconvenience to you or your employees. Routine HVAC maintenance will also save you money by improving energy efficiency throughout your building.

What You Can Do

Performing several simple maintenance chores will prolong your system’s life, increase its efficiency and potentially save you from a major breakdown at the wrong time:

  • Install a high-efficiency, pleated air filter
  • Keep your heating and AC units free of pollen, leaves and grass
  • Keep two feet of space clear around your outdoor AC and heating units
  • Inspect refrigerant lines for leaks or cracking every month
  • Replace air filters every 90 days
  • In the summer, turn off the water running to the furnace humidifier
  • In the fall, replace the humidifier filter and turn the water back on

For HVAC, cleanup or disaster restoration needs, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield is highly trained in HVAC building services as well as property damage restoration. We study IICRC standards and best practices in cleaning and restoration. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

For HVAC, cleanup or disaster restoration needs, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Pack a Medication Go-Bag for Emergencies

7/11/2019 (Permalink)

First Aid Kit Be prepared for a sudden natural disaster emergency with a well-stocked medication go-bag.

A well-stocked medication go-bag can save your life during a hurricane, flood, fire or other emergency. But don’t wait until a storm threatens.

Whether you buy a kit from a drugstore or build it yourself, keep a medication go-bag on hand that includes: 

  • At least seven days’ worth of over-the-counter and prescription medications you take on a regular basis
  • A copy of your health insurance card
  • An antihistamine for allergic reactions
  • Pain relievers
  • Stomach, antacid and antidiarrheal remedies
  • Antiseptic wipes; an antibiotic ointment; and bandages, gauze and tape, for treating burns, cuts and wounds
  • Mosquito repellent and aloe gel, hydrocortisone cream or calamine lotion
  • Eyewash solution
  • Water-purification tablets
  • Scissors and tweezers
  • Thermometer

If you and your family have special medical needs, keep a more sophisticated kit—stocked with hearing aids with extra batteries, an epinephrine auto-injector, glasses, contact lenses or syringes, for example.

If your home or business suffers damage from a natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Storing and Maintaining Your Go-Bag

Pack the items in an easy-to-carry, water-resistant kit, and store it in a dry, cool place in your home. Check the kit regularly and replace any out-of-date or damaged supplies. 

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

SERVPRO’s Strong Foundations

6/26/2019 (Permalink)

SERVPRO Corporate Office SERVPRO's history of steady growth means you can rely on our expertise and professionalism when you need it most.

So many people who have water, fire or storm cleanup and restoration needs choose SERVPRO because of our SERVPRO history of satisfied customers and successful restorations. When a natural disaster strikes your home or business, you need to work with a cleanup and restoration company you can trust and which has the experience, personnel and equipment to do a high-quality job in a short timeframe. That’s SERVPRO.

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, California. They transformed the company into a franchisor of cleanup and restoration specialists. Within twenty years, they had almost 650 franchises. By 2000, SERVPRO had grown to 1,000 franchises and today there are 1,800+. Entrepreneur Magazine has ranked SERVPRO the #1 franchise opportunity in the restoration services category for the past ten years!

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Growth like that doesn’t happen by accident. It’s because we:

  • Train and equip our employees to handle any disaster
  • Empower our employees to put the customer first and get the job done right
  • Work closely with insurance companies, property managers and local fire/police to make our clients’ lives better fast

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you need fire, smoke, water, storm, biohazard or mold remediation at your home or commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Be Prepared for a Disaster

6/26/2019 (Permalink)

Flooded Road Natural disasters can strike at any time. If you get a warning, make use of that precious time and prepare!

It’s essential to have a plan when a natural disaster looms! If you are ordered to evacuate, do so. If not, use your time wisely, and be prepared:

  1. Communicate where you are and where you will be to someone outside the affected area.
  2. Stay tuned to your local television or radio station or community alert system for emergency information.
  3. Check your emergency survival kit, which should be stocked with essential items.
  4. Collect emergency building materials, such as plywood, sandbags and waterproof tarps.
  5. Fuel up your vehicles and equipment. If you have an emergency generator, store fresh fuel in an approved container in a safe location.
  6. Have car chargers for your cell phone, smart phone and other portable devices and fully charge them before a storm.
  7. Secure all outdoor furniture and other objects or move them inside. 
  8. Know how to shut off the gas, electricity and water in your home or place of business. If you need to evacuate, turn off utilities before leaving.

If your home or business suffers damage from a natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in natural disaster and storm damage cleanup, water damage remediation, fire restoration services and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a natural disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Escape a House Fire (Part 1): Have a Plan

6/18/2019 (Permalink)

Fireman You don't have much time to escape a burning house, so be sure you have a plan in place—it could be the difference between life and death.

If a fire breaks out in your home, you have to get out fast! Worse, you may be plunged into darkness, have trouble breathing and need to keep yourself and family members calm. That’s why you should create and practice an escape plan before a fire starts.

  • Have a plan for young children who cannot get outside by themselves. Know who will help each child get out safely.
  • Teach children to never hide from firefighters and never go back inside a burning building.
  • Teach everyone to touch the back of a hand to check doors for heat before opening and, if the door is hot, to use a different way out. If using an escape ladder, everyone must know where it’s stored and how to use it.
  • Remember, if there is smoke, you need to get low and stay below the smoke.
  • Learn two ways out of every room in your home, in case one exit is blocked or dangerous to use.
  • Choose a meeting place a safe distance from your home. Once you’re out, stay out!

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

Other Helpful Blog Posts

Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are a few blog posts you might find helpful:

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Escape a House Fire (Part 2): Practice Your Plan

6/18/2019 (Permalink)

House Fire with Flames Have a plan to escape a house fire and practice it at least twice a year.

House fires can start anywhere and at any time, so at least twice a year run through your plan at different times of the day or night, and practice different ways out.

  • Check your smoke alarms: Test your smoke alarms each month so all family members know the sound. Make sure there’s a smoke alarm on every level of your home, and one in each bedroom.
  • Know where to go: When the smoke alarm sounds, everyone must get out of the house quickly and go to your safe meeting place.
  • Do the drill: Have kids head to their bedrooms and wait for the drill to begin. Assign adults to help children under 6. Put one adult in charge of sounding the smoke alarm and running the drill. Next, sound the smoke alarm, start the timer and have everyone hurry to the meeting spot. Once all are there, stop the timer. Did you escape and gather in less than two minutes? If not, keep practicing.

In a real fire, get to your safe meeting place, call 911 and keep everyone close until firefighters arrive!

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

Other Helpful Blog Posts

Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are a few blog posts you might find helpful:

4 Ways To Prevent Fires

How to Stay Safe in a Fire

Home Fire Safety Checklist

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you’ve suffered fire damage to your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Prevent Air Conditioner Water Damage (Part 1): What You Can Do

6/17/2019 (Permalink)

Air Conditioner Routine checks of your air conditioning system can help you avoid water damage in your home.

Most homeowners don't realize that their air conditioners can cause water damage if not properly maintained. An air conditioner can collect 10 to 20 gallons of water daily. Ideally, this water drains into a collection pan and then into the sewer system, but if not, the overflow of water can lead to damaged floors and carpeting, and potentially, mold growth.

Causes of overflow include:

  • a clogged drain line
  • excessive condensation if the unit runs nonstop
  • evaporator coils that may freeze and defrost on a regular basis

Because most of the unit is typically hidden from view, you need to inspect it regularly. Do these three things to prevent costly water damage from your AC system:

  • change the HVAC air filter at least once a month—clean air filters help prevent the unit from overworking
  • check for excessive moisture on the condensation line
  • check to see that water is flowing from the opening of the condensation line directly to the drain

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 to provide immediate expert water damage cleanup.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 to provide immediate expert water damage cleanup.

Prevent Air Conditioner Water Damage (Part 2): What Your AC Tech Can Do

6/17/2019 (Permalink)

HVAC Units Partner with your AC technician to keep your system in great shape—and prevent costly water leaks.

Ask your air conditioning technician to take care of a few basic tasks to maintain your AC system each year, and consider some upgrades. Not only will you avoid water damage from your AC system, you’ll enjoy better efficiency and cooler air flow throughout summer.

  • When the A/C condensation line is installed, avoid using elbow connections if possible and have the line run as close to vertical as possible
  • Have your HVAC unit professionally maintained each year. Your tech should check the air filter, the condition of the condensation line and the drains to eliminate blockages. Have your AC tech clean the condensation line at least once a year (or every six months if the system is used year-round)
  • Ask your technician to apply an algaecide to discourage build-up of debris in the drain lines. This will also prevent the growth of mold and mildew, which can spread throughout the system and pollute the air in your house
  • Install a condensation pump to help ensure excess water flows freely into the disposal drain
  • Consider installing a safety float switch, which will automatically shut down the power to an AC unit whenever condensation builds up and there is a danger of water overflow

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 to provide immediate expert water damage cleanup.

We’re Here for You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Preventing Water Damage, Inside and Out

Water Damage Restoration

After Water Damage, Removing the Water Isn’t Enough

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 to provide immediate expert water damage cleanup.

Stay Safe in Your Home During a Thunderstorm

6/7/2019 (Permalink)

Lightning Strike You're safest in a building during a thunderstorm. These tips will keep you even safer.

Summer is peak season for thunderstorms and lightning. If you’re at home when a storm hits, here are ways to stay safe:

  • Watching television or going online may seem like good ways to pass the time, but you should unplug televisions, computers and any other high-value electronics well before the storm hits.
  • Don’t touch electrical equipment or cords, including corded phones (it’s okay to use cell or cordless phones).
  • Stay away from windows, doors and porches.
  • Avoid taking baths or showers. Water conducts electricity so if lightning strikes your house, it may travel through water and shock you.

If your home or business suffers damage from a storm, call SERVPRO of Manchester/Mansfield today at 860.649.0836

If you think your home has been struck by lightning:

  • Call 911 immediately and evacuate if you see fire or smoke. Ask your fire department to check for hot spots in your walls.
  • If you use gas for heating and cooking, contact your gas company or a licensed contractor to test for leaks before re-entering your home. Gas system components can be punctured by direct or nearby lightning strikes.

Important: If you are outside and hear thunder, stop all outdoor activities and immediately get into a building or a hard-topped vehicle for safety.

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in storm damage cleanup, water damage remediation, fire restoration services, natural disaster prevention and chemical cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers damage from a storm, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Mold Remediation Checklist for Commercial Buildings (Part 1)

5/31/2019 (Permalink)

Mold in wall Clean any water or moisture up within 48 hours to prevent mold damage at your commercial building.

If you suspect your commercial building harbors mold, follow these steps to determine the nature and scale of the problem. As you work, keep your building occupants informed about your mold remediation process. And if you have a medium- or large-size mold problem, select an experienced remediation manager such as SERVPRO Mold Removal.

Ask:

  • Does your building have a history of moisture problems?  Are there hidden sources of water? Is the humidity high enough to cause condensation?
  • Are building materials or furnishings visibly damaged? Have building materials been wet more than 48 hours? 
  • Have building occupants reported musty or moldy odors or health effects?

Investigate:

  • Check any signs or reports of mold. Clean up small mold problems and fix moisture problems before they become large problems.
  • Identify any and all sources or causes of water or moisture. Note the type of water-damaged materials (wallboard, carpet, etc.) and measure the size of the affected area.
  • Check inside your commercial building’s air ducts and air handling units.

Read Part 2 of this article for the best ways to eradicate mold in your commercial building.

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized mold remediation training and experience to quickly clean up and restore your commercial building or property. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you suspect mold contamination at your commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Mold Remediation Checklist for Commercial Buildings (Part 2)

5/31/2019 (Permalink)

Mold Inside House Medium or large mold problems should be handled by an experienced mold remediator like SERVPRO of Manchester/Mansfield.

Now that you have evaluated the mold problem in your commercial building and decided to tackle the job, follow these steps to eradicate the mold.

Dry out any wet materials within 48 hours to prevent mold growth.

Use personal protection equipment (N-95 respirator, gloves and goggles) to fully protect workers. Use containment equipment to protect your building and its occupants.

Use the most appropriate cleanup methods. The Environmental Protection Agency suggests:

  • Method 1: Wet vacuum. Steam cleaning may be an alternative for carpets and some upholstered furniture.
  • Method 2: Damp-wipe surfaces with plain water or a water-detergent solution (use wood floor cleaner on wood); scrub as needed.
  • Method 3: After the material has been thoroughly dried, use a high-efficiency particulate air (HEPA) vacuum. Dispose of the HEPA vacuum contents in well-sealed plastic bags.
  • Method 4: Remove water-damaged materials, seal in plastic bags and dispose. HEPA-vacuum area after it is dried.

If the job is too big or complicated for you to complete safely and effectively, hire a professional remediation company, such as SERVPRO of Manchester/Mansfield, who has the experience and training to fully restore your commercial mold damage.

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized mold remediation training and experience to quickly clean up and restore your commercial building or property. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If you suspect mold contamination at your commercial building, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Be Prepared for a Flood

5/14/2019 (Permalink)

Water Flood in house You can't change the weather but you can be prepared for a potential flood—making it so much easier to recover from.

You don’t have to live in a known flood zone to suffer sudden water damage in your home. Heavy rains, melting snow and inadequate drainage can also inundate a home with water. In fact, 25% of flood insurance claims occur in low-to-moderate risk areas.

What every homeowner should do is be prepared. Taking simple steps long before the water appears can make the difference between a quick recovery from a flood and a long, difficult aftermath.

Be Prepared

Find out the base flood elevation (BFE) for your property from the local authority that issues building permits. Use this figure as a guideline for preparing your home against high water.

Have an adequate amount of basic supplies on hand: plastic sheeting, sand and sandbags, plastic garbage bags, lumber, shovels and plywood. Prepare your own storm kit with this guide.

Install a backflow-prevention device in the main waste line of your plumbing system to prevent sewage and storm water from backing up into your home.

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 to provide immediate expert water damage cleanup

Every spring, test your sump pump by filling the sump pit with water to ensure it switches on and operates properly.

Seal walls in basements with waterproofing compounds to avoid seepage.

When you remodel or upgrade, consider raising your heating and cooling systems and main electrical panel to a level higher than the BFE.

Be Financially Prepared

Standard homeowner’s insurance does not cover flooding, so shop for separate flood insurance. If your carrier doesn’t provide it, call the National Flood Insurance Program at (800) 427-4661. Premiums average $400 per year. There is typically a 30-day waiting period for coverage to take effect.

Take an inventory of your belongings and write down brand names and serial numbers. Making a video or taking digital photos will help with your documentation.

Consider keeping insurance policies, deeds and other crucial documents in a safe place outside your home, such as a safe deposit box.

For additional information, visit fema.gov and search on “flood.”

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 to provide immediate expert water damage cleanup

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Manchester/Mansfield today at 860.649.0836 to provide immediate expert water damage cleanup

Call on SERVPRO for Commercial Restoration

4/25/2019 (Permalink)

SERVPRO Drying Fans From the first sign of trouble to getting you back to work, SERVPRO of Manchester/Mansfield can handle your commercial disaster remediation.

If your business has suffered a water, fire, smoke, mold, storm or other disaster, one call to SERVPRO of Manchester/Mansfield will get you back in operation as soon as possible. We have the training, experience and equipment to handle large commercial emergencies. Regardless of your property type or size, SERVPRO of Manchester/Mansfield will respond quickly to clean your property and manage your restoration project through to its completion.

Avoid Downtime and Lost Revenue

Every hour spent cleaning up your commercial business site is an hour of lost revenue and productivity. We act fast with the right resources, staff and training to minimize your losses and get you back in action ASAP.

Commercial businesses depend on us because:

  • we provide 24-hour emergency service
  • we offer immediate, appropriately-scaled response to any size of commercial disaster
  • we are able to call on the resources of our owner’s two additional local franchises (SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield), including 1,000+ pieces of equipment and 100+ skilled professionals
  • we handle all aspects of the remediation job, from inventory and pack-out through coordination of your insurance claim process

When your commercial facility suffers a water, fire, storm, smoke or mold disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Emergency Building Services

Once the initial damage to your commercial facility has been evaluated and remediated, count on SERVPRO of Mansfield/Manchester to get you back to work fast. One of your first concerns may be temporary protection to prevent the initial damage from growing worse.

We will make temporary fixes, like placing tarps over a damaged roof or boarding up a broken window, while you plan the permanent repairs. With our emergency building services, SERVPRO of Manchester/Mansfield can help prevent and reduce damage and get your property restored faster.

No Job Too Big

No job is too big for the SERVPRO team, thanks to our SERVPRO Commercial Large Loss Division. These elite large-loss specialists are strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

SERVPRO has handled large business losses for many types of commercial clients, including:

  • the hospitality industry
  • property managers
  • universities
  • municipalities
  • The Pentagon

When your commercial facility suffers a water, fire, storm, smoke or mold disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents and business owners can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When your commercial facility suffers a water, fire, storm, smoke or mold disaster, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Keeping Your Commercial Roof Drainage System in Tip-Top Shape

4/11/2019 (Permalink)

Rain Storm on Building Keeping your business's roof drainage system in good condition will help prevent water damage.

Maintaining the roof of your business—specifically, its water drainage system—is an important key to avoiding costly damage to your building and property.

Your roof drainage system may include gutters, downspouts, interior drains and scuppers (outlets through a roof’s raised edge that allow water to drain). A well functioning system removes water from your roof efficiently during rainstorms; during the winter, it also allows melted snow and ice to safely drain.

Check It Twice

At least two times a year, in the spring and fall, do a thorough inspection and basic cleanup of your business’s roof. If you discover that routine maintenance is needed, this is the time to make repairs.

  • Clear the roof of any loose debris or objects, such as leaves or twigs
  • Trim trees away from the roof
  • Ensure that downspouts channel water away from your building’s foundation
  • Check all parts of the drainage system for leaks, and repair or replace if necessary

When you need water damage repaired fast at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Time for Some Gutter Talk

During your twice-yearly inspection, pay close attention to the condition of your gutters.

  • Clear gutters of any washed-down roofing granules
  • Check for standing water in the gutters. If caused by a blockage, clear out the debris. But if there is no blockage, your gutter may not be properly sloped to the downspouts
  • Make sure your gutters are made of non-combustible metal (to resist fires) and are securely anchored by gutter straps (to resist wind)

A well functioning rooftop drainage system is one of those building features you hardly notice until it malfunctions. Paying a little attention on a regular basis can prevent serious and expensive water damage to your commercial property down the road.

SERVPRO Can Help You Prevent Roof Trouble

Consider entering into a Priority Service Agreement (PSA) with SERVPRO of Manchester/Mansfield, which includes these services to prepare your business for disasters and help you avoid them:

  • OSHA 10-hour training
  • Water and fire training
  • Construction evaluations
  • Disaster planning seminars
  • Emergency Ready Profile (for all your business locations)
  • Ice dam evaluations
  • Lead paint certification
  • Mold evaluations

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

When you need water damage repaired fast at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need water damage repaired fast at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Preventing Water Damage, Inside and Out

3/29/2019 (Permalink)

Sink Leaking Pipe It's true: an ounce of prevention can prevent a pound (and so much more) of water damage!

Costly and disruptive water damage can come from inside your home or business, or outside. The good news is that you can take some basic steps to prevent a water disaster from occurring in the first place.

Prevent Water Damage from the Inside

  • Inspect hoses and faucets. Check hoses to water heaters, dishwashers, washing machines and refrigerator ice makers annually. Replace any that have cracks or leaks, and replace all hoses every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight.
  • Check pipes. Look closely for cracks and leaks and have any damage repaired immediately.
  • Shut off the water supply to the washing machine if you’ll be away from home for a week or more. You should never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut off valve in your home. A water disaster happens fast, but if you know how to shut off the main water supply, you will save time, money and stress.
  • Install a leak detector. This will give you an early warning and precious time to respond to a leak.

Prevent Water Damage from the Outside

  • Caulk and seal windows. A tight seal will guard against water leaks during storms or downpours.
  • Inspect your roof. Look for missing, damaged and worn shingles.
  • Check your downspouts. Remove debris from downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Install gutter guards. Gutter guards help to prevent clogging so that water can flow easily from the roof and away from your home.
  • Check sprinklers and irrigation systems. Be sure sprinklers and irrigation systems aren’t damaging the walls and foundations of the house. In winter, turn off and drain outside faucets to protect against frozen pipes.

When you need water damage repaired fast at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need water damage repaired fast at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Our DNA Is Different

3/22/2019 (Permalink)

SERVPRO Technicians With one call, a professional, compassionate and detail-oriented SERVPRO crew will be working on your disaster remediation as soon as possible.

SERVPRO of Manchester/Mansfield is one of three franchises owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). This management team has earned a ranking in the top 25 of SERVPRO’s 1,800 franchises for top sales performance for several years running. So what’s the secret? It’s in our DNA!

Our different DNA here at SERVPRO stems from being a hands-on family-run business. Ralph and Noemi are involved with every aspect of their three SERVPRO franchises, and their oversight and guidance set the tone for every employee.

Our Employees Are Accountable

We hold all our employees accountable for their actions and make sure they understand that they are often working for people who are stunned and vulnerable after suffering a fire, water, storm, mold or other disaster. Here’s a sample of what our customers say about our employees:

  • “They were compassionate, informative and dependable ... they treated me like I mattered.”
  • “They treated me as more than just a client.”
  • “They were compassionate, informative and dependable. It is in the times of emergency you need someone to help keep you calm ...”
  • “Everyone was so helpful, kind, hardworking and compassionate.”

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Every Detail Matters

Beyond their customer-centric attitude, our employees take every detail seriously. It starts with prompt arrival and rapid evaluation, and carries through the entire damage remediation process. SERVPRO of Manchester/Mansfield employees handle your home or office and your affected possessions with care and professionalism:

  • “Your team did an excellent job, diligently cleaning everything, and the results exceeded our expectations.”
  • “They were meticulous and did not leave a stone unturned.”
  • “More than pleasantly surprised at how quick their response was and how thorough they were ...”
  • “... extremely knowledgeable, dedicated and committed to serving their customers at the highest level possible. They are extremely responsive and have a great sense of urgency.”

That’s the DNA of SERVPRO of Manchester/Mansfield in action! When you have a water, fire, smoke, mold or storm damage disaster, trust our leadership, accountability and attention to detail to make it "Like it never even happened."

Help Is Here

The team at SERVPRO of Manchester/Mansfield brings its unique customer-centric DNA to water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Do the Jobs That Others Can’t

3/20/2019 (Permalink)

Neighborhood Sewer Overflow More than 20 homes suffered water damage from this large sewer break in West Hartford, Connecticut.

Sewage floating in the street ... five feet of waste water in basements ... almost two dozen homes affected. Now that’s a disaster, and one that demands swift and thorough action!

SERVPRO of Manchester/Mansfield recently partnered with two other nearby SERVPRO franchises (owned by the same management team) to clean up a water disaster that numerous other disaster remediation companies couldn’t handle. It began on October 3, 2018 in West Hartford, Connecticut when the region’s water authority was replacing old water and sewer lines. A 60-foot-long section of newly-installed pipe liner collapsed after a rainstorm, causing a blockage that forced waste water into the street. The basements of more than 20 homes up and down the street were flooded, some by up to five feet of water, and four families were displaced.

Expertise in Biohazard Cleanup Needed!

When the SERVPRO team was called to the scene, they discovered a street filled with brown water and homes inundated with the foul-smelling biohazard. They set to work pumping out basements, drying out structures and property and removing damaged items.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Crews and equipment from all three SERVPRO franchises owned by Ralph and Noemi DiCristofaro joined forces to tackle this extraordinary and rapidly-worsening disaster: SERVPRO of Bloomfield/Enfield, SERVPRO of Manchester/Mansfield and SERVPRO of Glastonbury/Wethersfield. Our sizable resources of equipment and manpower mean we can respond quickly to disasters of just about any size and type: thousands of pieces of equipment, scores of vehicles and more than a hundred professionals. Essential to our work on the West Hartford sewage disaster was our expertise in biohazard cleanup: we are trained in and adhere to all OSHA and state health regulations.

Although other disaster remediation companies were called to the scene, each one dropped out of the project after initial work—they simply weren’t up to the task. In the end, SERVPRO cleaned the majority of the affected houses, drying and disinfecting structures and property. On this incredibly tough and urgent job, SERVPRO safely and promptly restored homes, property and lives.

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time, night or day.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Water Disaster? Use the Pros

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Make Your Insurance Claims Easier

3/8/2019 (Permalink)

SERVPRO Agreement SERVPRO provides complete disaster restoration services, plus we make your insurance claim process as stress-free as possible.

Recovering from a disaster (be it water, fire, storm, mold or other damage) is hard, but SERVPRO of Manchester/Mansfield makes it easier. We do this by handling as many of the details of your disaster remediation as possible so you don’t have to worry as much. With our experience, capabilities, quality staffing and all the right equipment, we are your one-stop disaster cleanup experts, from beginning to end.

You can rely on SERVPRO of Manchester/Mansfield to:

  • arrive at your home or business promptly and evaluate your damage
  • act fast to prevent more damage
  • document and pack out your possessions
  • thoroughly clean each item and store it in our clean, organized and secure facility in clearly-labeled QR-coded containers
  • remove all the damaged material from your structure and perform repairs or reconstruction
  • bring everything back and restore your home or business back to the point before the disaster occurred

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Stress-Free Insurance Claims

Beyond all that, SERVPRO of Manchester/Mansfield will create complete documentation of the damage to your home or business, as well as the condition of each item we remove for cleaning or storage—on a spreadsheet with photos. Further, our expert staff will work directly with your insurer, communicating closely with you at all times, and handle the paperwork to make sure the processing and payment of your claim is a smooth and swift process.

To keep up with the latest insurance developments, we maintain affiliations with the New England Claims Executive Association and the Risk & Insurance Management Society. In fact, many insurance companies recommend us to their clients because our reputation is so solid and they have found us to be so professional to work with.

Our goal is to provide you with a stress-free insurance claim process—because if you’ve suffered a disaster, you simply do not need any more hassles. SERVPRO of Manchester/Mansfield will get your life back to normal as soon as possible!

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Another Helpful Blog Post from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need water, fire, smoke or mold disaster remediation at your home or business—and want less stress when filing your insurance claims—call SERVPRO of Manchester/Mansfield today at 860.649.0836

We Are Ready for Anything!

3/8/2019 (Permalink)

SERVPRO Warehouse SERVPRO of Manchester/Mansfield has the right equipment and people to tackle your disaster restoration job, whether it's large or small.

Disasters—whether from a fire, storm, wind, leak or flood—come in all sizes. And while many other disaster restoration services will tell you they can handle it all, SERVPRO of Manchester/Mansfield truly can. From the smallest to the largest damage to your home or business, SERVPRO of Manchester/Mansfield is ready, willing and able to restore your damaged property to pre-incident condition—"Like it never even happened."

We Have More Capacity

We can do this because we have built up substantial capacity to respond to your fire, storm, smoke, mold and water disaster. You may not have known this, but SERVPRO of Manchester/Mansfield is one of three SERVPRO franchises in the central Connecticut region owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Glastonbury/Wethersfield). Ralph and Noemi are hands-on, motivated and skilled managers who have been recognized as among the top owner/operators of the 1,800+ SERVPRO franchises in America.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Being able to call in the resources of two other top-performing local SERVPRO franchises means we’re ready for just about anything! We can get to you faster, and we allocate staff and equipment as needed to tackle the really big, urgent jobs. Among the three franchises, Ralph has at his disposal thousands of different pieces of equipment and dozens of trucks and other vehicles. In fact, on the first cold snap of this year, we handled so many emergency calls for cracked and burst frozen pipes that we had 1,000 air handlers installed and drying out customers’ homes and businesses in Connecticut and Massachusetts—at one time!

We Were Ready For This Job!

Late in 2018, SERVPRO of Manchester/Mansfield pitched in on a dramatically difficult clean-up job in West Hartford, Connecticut, where a collapsed sewage pipe flooded the basements of more than 20 homes with raw sewage. While several other disaster remediation companies were also hired to clean up, in the end it was the partnership of Ralph’s three SERVPRO franchises that accomplished the lion’s share of the work.

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Help Is Here

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) any time.

Other Helpful Blog Posts from SERVPRO of Manchester/Mansfield

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

We’re Here for You

SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.

53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Removing Mold From a Carpet

1/20/2019 (Permalink)

Mold Under Carpet Mold remediation is a tough job, so act fast if you spot mold on a carpet.

A damp carpet—whether from a leak, a spill or your favorite pet—can create mold growth in a matter of days, putting you at risk of health complications. If the affected spot is less than 5 feet in width, you may want to tackle it yourself, but anything larger will require treatment by professionals like SERVPRO of Manchester/Mansfield, because the mold has likely spread to the underlay or flooring.

Either way, mold spreads rapidly, so act fast! An anti-fungal spray designed to kill mold, available in retail stores and home centers, is a better option than bleach, which can discolor carpet. Tools you’ll need include a facemask and eye protection, rubber gloves, a stiff bristle brush, dustpan and trashbag, rags, an antifungal spray and a dehumidifier.

Step 1
Put on a facemask, eye protection and rubber gloves before you start. Ventilate the space by opening windows or, if possible, remove the rug and take it outside. If you can’t remove or lift the carpet, treat the visible surface mold.

For professional mold remediation services, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Step 2
If possible, lift the carpet until you reach the affected area and examine the backing. Backing with substantial mold growth of more than a few feet in width needs to be replaced. Either throw out the carpet or cut off the mold-covered area plus a 12-inch margin and insert new carpet. Remove and replace the portion of underlay or carpet pad, too.

Step 3
Scrub the surface of the carpet with a dry, stiff bristle brush to remove the visible mold spores. Brush these into a dustpan and discard in a trash bag. (Do not vacuum—that will spread spores to other areas of your home.) Scrub the back of the rug as well, if you can reach it.

Step 4
Thoroughly saturate the moldy area and a 6-inch margin with anti-fungal spray (must be safe for carpets and have a “mold barrier” or mold prevention). Cover both the front and back, if possible, and the area of the floor beneath the moldy portion. Let the anti-fungal spray sit for one hour, then blot with a clean, dry rag.

Step 5
Let the carpet dry completely, which will take at least 24 hours. You may improve drying by closing your windows, turning up the heat in the room, and running a dehumidifier. Do not use a fan, as that will spread the mold spores, and don’t walk on the area or allow pets near it while it’s drying.

Step 6
Clean the bristle brush and dustpan by scrubbing with hot soapy water, then spraying with anti-fungal treatment and allowing it to dry completely. Bag and throw out the rag and rubber gloves.

For professional mold remediation services, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Step 7
Once the carpet has dried thoroughly, repeat Steps 4, 5 and 6, using a clean rag to blot (discard after blotting). Once the carpet has dried a second time, run the dehumidifier for a few more days to remove mold spores from the air.

After the carpeting has dried fully, you should be mold-free, but check the spot every day or so for a month to make sure that mold hasn’t returned.

We’re Here to Help
When you don’t want to tackle the tough job of mold remediation, call a professional with a solid record of serving the Connecticut region: SERVPRO of Manchester/Mansfield at 860.649.0836, around the clock. At SERVPRO, we know the safest, quickest and most effective ways to help you remove mold contamination for good and reduce the mold in your commercial or residential property.

Other Helpful Blog Posts
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are a few blog posts that you might find helpful: 

We’re Here for You
SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

For professional mold remediation services, call SERVPRO of Manchester/Mansfield today at 860.649.0836

Fire Restoration Fundamentals

1/20/2019 (Permalink)

Smoke Damge in a Home Even the smallest house fire requires thorough fire restoration efforts to completely clean your home and possessions.

If you’ve suffered fire damage, you know that restoring your home and property is challenging. First, you need to decide whether you’ll do the restoration on your own or hire highly trained restoration specialists who will guarantee their work, like the professionals at SERVPRO of Manchester/Mansfield. If you choose to do the work yourself, these are the best tips we give people who ask about fire damage restoration.

Fire Damage Restoration Basics: Think Clean
Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being ground into upholstery and carpets. Change your HVAC filter and tape double layers of cheesecloth over air registers. Wash hands often so you don’t further soil upholstery, walls and woodwork.

Protect your possessions by placing clean towels or old linens on rugs, upholstery and carpet traffic areas. Wash both sides of the leaves on your houseplants. Finally, determine the best cleaning method for each particular job (for example, clean and protect chrome with a light coating of petroleum jelly or oil).

Remove Smoke Damage from Walls
With any fire you’ll have some smoke damage to your walls, wall paper and paint. If the smoke damage is not too extensive, you should be able to scrub it clean with detergents and bleach. Because soot is greasy, dust as much of it off before trying to scrub a surface clean. Before repainting, make sure all surfaces are clean and thoroughly dry first.

Call SERVPRO of Manchester/Mansfield for Fire Damage Cleanup and Restoration at 860.649.0836

Get Rid of Mold and Mildew
The water used to put out your fire also introduced the real risk of mold and mildew into your home. SERVPRO of Manchester/Mansfield highly recommends you hire fire damage restoration professionals to deal with mold and mildew, because they can cause serious health effects, and it’s difficult for a nonprofessional to be sure he’s clean up all the areas affected.

Because mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls and vents, the most important thing to do is to air out every room and clean out all vents and filters.

Clean, Repair or Replace Flooring
Your floors and carpets absorb the worst of the damage from the water used to put out a fire. In almost every case, SERVPRO of Manchester/Mansfield recommends that you pull up and replace any water-damaged carpets. Because water can seep underneath vinyl flooring and into the cracks in hardwood, you must address this to prevent further damage down the road. If you have experience with flooring, you can lift it up and clean under it--but you may want to call a professional fire damage restoration company to assist you.

Clean Your Clothing
Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Dry cleaning is often the best way to clean smoke-damaged clothing. Try to find a local dry cleaner who has experience with post-fire laundry. More tips on removing smoke odor can be found in our blog.

Call SERVPRO of Manchester/Mansfield for Fire Damage Cleanup and Restoration at 860.649.0836

Give Your Dishes Special Attention
Because your dishes are in contact with food, they must be thoroughly cleaned after a fire. Scrub all dishes well, soak them in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and then scrub again. If a dish, pot or pan won’t come clean, throw it out, especially rubber or wooden dishes that absorb smoke.

Help Is Here
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

Other Helpful Blog Posts
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are a few blog posts that you might find helpful:


SERVPRO of Manchester/Mansfield
We serve Amston, Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield and Storrs, Connecticut.
53 Slater Street, Unit 2, Manchester, CT 06042
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

For help after a fire, call SERVPRO of Manchester/Mansfield today at 860.649.0836

How To Stay Safe In A Fire

12/18/2018 (Permalink)

Fire Flames In a fire stay calm and follow fire safety guidelines like these

A fire can occur at almost any time. If you know and practice some basic fire safety rules you can greatly increase the likelihood of avoiding the worst from a fire. Here are 10 quick fire safety tips to remember.

1. Stay calm.
When you stay calm you think better. Don’t react without thinking of the consequences.

2. Don’t open hot doors.
In a fire, before you open a door feel it with the back of your hand. Feel it from the bottom to the top. If the door is hot the fire may be right on the other side of the door. Opening that hot door puts you at risk of being burned and adding fuel (oxygen) to the fire.

3. Get down low.
You can best avoid smoke and heated gases if you stay low. The lower you are, the less likely you are to inhale smoke and dangerous gases.

4. Know if it’s safe to use a fire extinguisher.
In most cases, let professionals handle the fire. Only use a fire extinguisher when: 1) the fire is confined to a small area and is not growing, 2) the room is not filled with smoke, 3) everyone else has exited the building, and 4) the fire department has been called.

5. If you use a fire extinguisher, keep a safe distance from the fire.
Most fire extinguishers can reach 8 to 12 feet. Stay as far away from the fire as you can.

6. Use the PASS method.
P: Pull the fire extinguisher pin and hold the fire extinguisher with the nozzle pointing away from you.  
A: Aim low. Point at the base of the fire.
S: Squeeze the lever slowly and evenly.
S: Sweep the nozzle from side to side.


Concerned about a fire risk or fire damage? Call SERVPRO of Manchester/Mansfield. Call 860.649.0836.

7. Never fight a large fire.
Only professionals can safely fight a large fire. Here’s a general rule of thumb: If the fire is bigger than you are, it’s too big for you to put out safely. So, you may be able to handle that pan burning on the stove. But the floor to ceiling curtains engulfed in flames is too much for a non-professional.

8. Keep the fire in front of you.
Never turn your back on a fire. During a house fire, conditions can quickly change. Stay aware at all times of the fire’s size, condition, and position.

9. Read the smoke.

More turbulent smoke means more dangerous fire conditions. If smoke is pushing out of the top of a door don’t enter that room. If an area is full of or filling fast with smoke the fire probably exceeds your ability to handle it. Call the professionals.

10. Have a designated meeting place.
Your family or employees should have a specific place well away from your home or business that you will meet at in case of a fire. Knowing where to meet and having two or more ways to get there reduces the risk of leaving someone behind or not knowing where everyone is if you evacuate your home or building.

If you can’t find a safe way to exit a burning house or building, stay in a fire-free, smoke-free room with all the doors to that room closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.

Perhaps most important: When house fire breaks out leave quickly, stay out, and call for help. Do not go back inside for anything.

Concerned About Fire Preparation? Call SERVPRO of Manchester/Mansfield Today. Call 860.649.0836.
 
Other Helpful Blog Posts   
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, and other damage. Here are a few blog posts that you might find helpful:  

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

Reduce Fire Risk In Your Garage

12/10/2018 (Permalink)

Fire Station Don't let your garage become a fire waiting to happen

Where do you think most house fires start? You’re right if you think most fires start in the kitchen. But the garage runs a close second. Most garages have cars, trucks, mowers, and other gas and oil powered vehicles in them. You may be like the many people who work on their vehicles inside the garage. All this means your garage often has abundant amounts of gas, oil, oily rags, and other flammable materials in it.

And the garage tends to be a small, enclosed space so that if a fire does start it can engulf the entire space faster. One final point: Your garage may be also be an area that attracts clutter (newspaper, cardboard boxes, paper waste)  – some of which is flammable. In this environment, how do you reduce the possibility of fire damage?
 
When it comes to fire damage cleanup in your Manchester garage, we recommend that you be proactive. Being proactive is the best way to keep your garage and your home as safe as possible from fire. Here are a few tips:

1. Any fuels, fluids, or cleaners you keep in your garage should be sealed properly.
2. Store flammable materials away from other flammables. For example, don’t store your old newspapers underneath cans of motor oil.
3. If you use drills and other electrical devices in your garage do not overload the circuit box. And unplug every electrical device after use.
4. Keep a fire extinguisher in the garage in a place where you can easily reach it.
5. Clear out clutter. Doing so makes it safer to walk in the garage and it removes potential fuel for a fire.
6. Store any flammable liquids in small amounts. Store them far away from source of heat, like a space heater.
7. Keep any propane tanks outside, not in your garage. Propane tanks are designed and equipped to handle being stored outside.  
8. If a fire does damage your garage call SERVPRO of Manchester/Mansfield. We’re professionally trained to handle fire damage cleanup and restoration. We have the tools, experience, and knowledge to get your garage and home back to its pre-fire condition.

Smoke & Soot Damage
After a fire, there are several forms of damage including damage from smoke and soot, plus water damage from putting the fire out. SERVPRO technicians take care of all of it for you. We can restore anything salvageable, clean up the smoke and soot, and dry out the area and your possessions. Learn what you can do after a fire and what you should avoid.
 
Want professional advice on the fire risk and fire safety of your home? Call SERVPRO of Manchester/Mansfield Today At 860.649.0836

  

Call On Us
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of preventing, assessing and cleaning up after a natural disaster. Rely on the professionals.

Call SERVPRO of Manchester/Mansfield at 860.649.0836 anytime, 24/7/365.


Your Emergency Plan: SERVPRO Suggestions On Steps To Take Now

11/28/2018 (Permalink)

Fire Disaster The best time to deal with a disaster is before it happens. Have a plan of action. [Photo by Marc Szeglat]

Of course, we’re biased, but we think you have many reasons to choose SERVPRO when it comes to cleanup and restoration services. One reason is that we’re interested in not just helping you deal with the effects water damage, fire damage, and other natural disasters. We’re interested in helping you reduce the likelihood of suffering damage in the first place.

SERVPRO of Manchester/Mansfield would love to prevent property damage. That’s one reason why we blog about prevention and preparation. The best property damage is the damage that never happens.

We want to put your interests first. No one wants to have to call us and have our beautiful green and orange trucks sent to their house because they’ve suffered a huge loss. Lots of property damage can be avoided or lessened with the right planning and preparation.

Reading this post and others can help reduce your need for cleanup and restoration services. Getting this free educational information is another reason to choose SERVPRO.

Preparation Reduces Your Risk

When an emergency or major natural disaster strikes it’s the people and businesses who are prepared who handle the situation best. Being prepared can reduce the damage, the cost, the risk, and the inconvenience. But many people don’t like to think about and plan for what to do if a disaster strikes.

SERVPRO of Manchester/Mansfield would like to make planning easier for you. Here are some steps to take now.

1. Create a family communication plan. Know how you will contact each other if a disaster or emergency strikes. Review what you will do in different situations. One idea that’s worked for SERVPRO clients: Have every family member call, text, or email the same relative or friend so you can easily know the whereabouts and condition of everyone. Use someone out of town because they might be in a better position to communicate among separate family members. Make sure everyone in the family knows the phone number.

2. Be prepared to decide whether it’s safer to stay where you are or leave. Understand and plan for both alternatives. Stay tuned in to a news source (internet, TV, radio) for any official emergency instructions. Use all available information to assess your situation. If first responders, like fire fighters, tell you to leave, follow their instructions.

Concerned About Emergency Preparation? Call SERVPRO of Manchester/Mansfield Today. Call 860.649.0836

3. Have a kit that can sustain you and your family in place for three days. Your kit should have a gallon of water per person per day, three days of non-perishable foods (like protein bars, dried fruit, and canned food), medicines you need, flashlights with batteries, blankets, and more. The American Red Cross and other places have ready-made kits and extra supplies available. Prepare another, smaller kit to take with you if you have to get away.

4. Create a plan to get away. Plan how you will assemble your family and anticipate where you will go. Choose several different destinations in different directions in case the natural disaster or emergency blocks one destination. Always keep half a tank or more of gas in your car. Become familiar with alternative routes as well as other means of transportation out of your area.

5. Know the emergency plans at school and work. Talk to your children’s schools and your employer about emergency plans. Find out how they will communicate with families during an emergency. Talk to your neighbors about how you might work together to be safe.

For more information go to the Homeland Security website ready.gov

Remember, SERVPRO of Manchester/Mansfield is here to help. We work on water damage, storm damage, fire damage and other severe weather damage. You can call SERVPRO of Manchester/Mansfield anytime, 24/7. At SERVPRO we’re trained in many restoration services. We know the safest, most advanced, and quickest ways to help you recover from frozen pipe and other damage to your home or business.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836
24-hour emergency service

Avoid Frozen Pipes

11/14/2018 (Permalink)

Winter Snow Covered Home You can prevent nearly all frozen pipes from happening and save an average of $5,000 in damages

The best-case scenario for frozen pipes is to avoid them all together. You can make that possible by taking some simple steps. Read on to find some facts about the potential damage of frozen pipes and ways to keep your pipes flowing in the coldest weather.

What Many People Don’t Know About Frozen Pipes
The insurance company, State Farm, says a 1/8-inch crack in a pipe in your home can spew up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold. Ouch.

And many people don’t know other facts about frozen pipes. For example, did you know:

  • Frozen water pipes are a problem in both cold and warmer climates?
  • Frozen pipes affect a quarter-million U.S. families each winter?
  • Pipes can freeze in homes with either plastic or copper pipes?

Frozen pipes are all too common, especially considering the damage they cause is largely preventable.

$5,000 Typical to Repair Frozen Pipe Damage
Water damage from bursting pipes is one of the most common homeowners insurance claims, with an average claim cost of about $5,000. Repairing the actual broken pipe is often the least costly part of the damage frozen pipes cause.

The damage to fixtures and home finishes from water spurting from a ruptured pipe is what runs up your bill. When a frozen pipe bursts you often must repair the flooring, drywall, and anything left on the floor.

Why Pipes Burst
When water freezes it expands. That’s why a can of soda explodes if you put it in a freezer to chill quickly and forget about it. When water freezes in a pipe, it expands the same way. If the water expands enough, the pipe bursts, water escapes, and major damage begins.


Concerned About Frozen Pipes? Call SERVPRO of Manchester/Mansfield Today. Call 860.649.0836

Preventing Frozen Pipes
So what can you do to avoid frozen pipes? First know what causes frozen pipes. The three central causes of frozen pipes are quick drops in temperature, poor insulation, and thermostats set too low. So, make sure your heating system is working properly and that vulnerable pipes, like those that run close to your exterior walls, are insulated.

If you go away for several days in the winter leave the heat on. The Insurance Information Institute recommends setting your thermostat at 65 degrees. Have someone check your home and property, if you can. If you expect to be away for extended periods — say, you go South for the winter — have your water turned off.

Others actions you can take to help prevent frozen pipes are:
•    Consider insulating pipes in your crawl spaces and attic
•    Keep your garage doors closed if you have water supply lines in the garage
•    Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
•    Wrap pipes in heat tape or thermostatically controlled heat cables. Use produces approved by an independent testing organization like Underwriters Laboratories
•    During severe cold turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
•    If you need to be away from home, consider draining your water system before you go
•    Identify the locations of shut-off valves so that you’re prepared to stop the flow of water as soon as possible when a pipe bursts

Concerned About Frozen Pipes? Call SERVPRO of Manchester/Mansfield Today. Call 860.649.0836

What If Your Pipes Do Freeze?
First, turn off the flow of water. That prevents further damage. To do that you need to know ahead of time where your main water shut-off valve is. Clearly mark it with a bright sticker. You may have to find it in the dark.

Next, call a plumber or contractor like SERVPRO of Manchester/Mansfield to conduct an initial water damage and repair assessment.  

You should also take photographs to document the initial damage for your insurance company. Hold onto the broken pipe because your insurance company may want to inspect it.
 
Check Out Our Other Blog Posts   
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage. Here are a few blog posts that you might find helpful:  
 

Remember, SERVPRO of Manchester/Mansfield is here to help. We work on frozen pipes and severe weather damage. You can call SERVPRO of Manchester/Mansfield anytime, 24/7. At SERVPRO we’re trained in many restoration services. We know the safest, most advanced, and quickest ways to help you recover from frozen pipe and other damage to your home or business.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836

24-hour emergency service

No More Ice Storm Damage from Winter Storms

11/2/2018 (Permalink)

Ice on Roof You can prevent most ice damage from winter storms by thinking ahead

In the Manchester, Connecticut area you never know when a winter storm may threaten to bring ice damage to your home or business. Ice storms are hard to predict and harder to deal with.  You’re smart to take preventive steps to reduce or eliminate the risk of ice damage.

Of course, even the best laid plans to prevent ice damage may not eliminate all damage. The following steps will help you keep your repair costs down and allow you to keep your home or business as safe as from ice damage as possible.

Avoid what others do. Other people sometimes consider ice just a minor annoyance but ice can wreak major havoc to your home or business. Even small preventive measures can make a difference. If a winter storm is coming make sure you keep your windows shut, your water taps dripping, and your cabinets open. These steps can help prevent freezing and allow you to avoid burst pipes.

No more ice dams
When water freezes, melts, and then refreezes on the edge of your roof it can create an ice dam in your gutters and on the roof. Ice dams can cause water to leak into your home and damage ceilings, walls, insulation, and other areas. To prevent ice dams consider adding insulation to your attic. Keep your gutters down spouts clear. Be sure water drains at least 10 feet away from your home’s foundation. And make sure you insulate recessed lighting fixtures so they don’t heat up your attic. After a storm, if there is a large and heavy amount of snow (8 inches or more), remove it from your roof with a roof rake. Don’t use a regular rake, because you can damage the shingles and gutters.

For a 2-minute video on preventing ice dams watch the CBC’s “What you should be doing to prevent ice dams forming on your roof.”


Call SERVPRO Of Manchester/Mansfield for Cleanup and Restoration. Call (860) 649-0836.

Check your roof’s strength
Your roof can support a lot of weight. Most roofs in good condition can support about 20 pounds per square foot of snow. Homes in the Manchester/Mansfield Connecticut region and other extreme weather areas are often built to withstand much more. Ten to 12 inches of snow equals about 1 inch of water or about 5 lbs. per square feet of roof. So unless you have more than 4 feet of snow on your roof – assuming your roof is not old or damaged – you are unlikely to have a risk of a collapse.

But do check your roof from your attic. Look for daylight through the boards, dark streaks or stains, sagging or leaks or water damage. See problems? Call SERVPRO of Manchester/Mansfield.

As we said earlier if you have 8 inches or more of snow on your roof you may want to remove it with a snow rake. If ice has caused structural damage ask a restoration service like SERVPRO of Bloomfield/Enfield to look at it.

Protect pipes from freezing
No one wants to return home and find a pipe has frozen, burst, and flooded the home. But it happens all the time. Pipes in bathrooms and laundry rooms located near garages or exterior facing walls are especially vulnerable to freezing.

Close any crawl spaces and add extra insulation near any water pipes. Consider buying space heaters to keep questionable rooms warm if frigid temperatures hit. Never turn the heat off when you leave your home. Open the vanity doors so that air circulates and keeps pipes warm.

Call SERVPRO Of Manchester/Mansfield for Cleanup and Restoration. Call (860) 649-0836.

Prevent ice damage from becoming water damage
Left untreated, ice can lead to major water damage. Water can quickly ruin your carpets and personal items. Water damage can also cause mold and make structural damage worse. Whenever you notice water on the floor or on your walls, make sure to call SERVPRO of Manchester/Mansfield (860.649.0836). We can quickly clean up any ice or water damage and  get the area dried out to prevent or lessen the damage. Waiting too long gives the water chance to cause more problems, and you might even deal with more damage if the water freezes again.

More information about preventing ice damage is at AMVIC’s Prevent Ice and Snow Damage to Your Home.

Help Is Here
The team at SERVPRO of Manchester/Mansfield also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

22 Tips on Preventing Fires From Home Heating, Candles, And Electrical Sources

10/23/2018 (Permalink)

SERVPRO Technician with Customer You can greatly reduce the possibility of a home fire by following some simple safety tips we can teach you.

Home Heating Fire Prevention Tips
Home heating equipment (fireplaces, wood stoves, space heaters, etc.) causes a good percentage of winter fires. It’s a leading cause of home fire deaths. In a recent U.S. study, space heaters accounted for four out of five (80%) home heating fire deaths. Yet, some simple steps can prevent most heating-related fires:
1. Make sure all fuel-burning equipment (e.g. gas furnaces and ranges, wood stoves and fireplaces) are vented to the outside to avoid carbon monoxide (C.O.) poisoning.
2. Keep anything that can burn three feet or more away from heating equipment.
3. Don’t use extension cords with portable space heaters – plug space heaters directly into outlets.
4. Only use space heaters that have a switch that will shut off if the unit tips over.
5. Have your heating equipment and chimneys cleaned and inspected every year by a qualified professional.
6. Use a sturdy fireplace screen in front of your fireplace to stop sparks from flying into the room.
7. Place fire ashes in a covered, non-combustible container and douse the ashes with water.

Want more tips on preventing fires? Have SERVPRO of Manchester/Mansfield do an inspection. Call 860-649-0836 anytime.

Candle Fire Prevention Tips
Candles, although appealing for the ambiance they can create, are a significant cause of home fires. They are one of the leading causes of home fire deaths.  More than one-third of home candle fires start in the bedroom, and more than half of all candle fires start when things that can burn are too close to the candle. So, please:

8. Use battery powered artificial candles instead of candles with an open flame.
9. If you do use old-fashioned candles with an open flame, put them in candle holders that are sturdy and won’t tip over easily.
10. Keep candles one foot or more away from anything that can burn.
11. Always blow out candles when you leave the room or go to bed.
12. Avoid using candles in rooms where people may fall asleep.
13. Never burn a candle if medical oxygen is used in the home.

Want more tips on preventing fires? Have SERVPRO of Manchester/Mansfield do an
inspection. Call 860-649-0836 anytime.

Electrical Fire Prevention Tips
14. Use lamp bulbs that match the lamp's recommended wattage (there is usually a sticker on the lamp).
15. If you have a fuse that blows or a circuit breaker trips often; if your lights flicker or dim; or if some electrical outlets or switches feel warm, have a qualified electrician do an inspection. These are often warning signs before a major disaster.
16. Power strips with circuit breakers can be useful tools to temporarily plug several items into an electrical outlet, but if used incorrectly they can cause a fire. The use of power strips and multi-plug outlets increases the draw of electricity through your home's wiring. Before creating additional electrical demand, ensure that your wiring is in good repair and capable of carrying the additional load.
17. Make sure your home has ground fault circuit interrupters (GFCIs) in the kitchen, bathroom(s), laundry, basement, and outdoor areas, to reduce the risk of electric shock.
18. Run extension cords around carpets, not under them. A cord under a carpet can heat up and cause a fire.
19. Replace or repair damaged or loose electrical cords.
20. Make sure all electrical devices you purchase are approved by Underwriters Laboratories (UL).
21. Never put water on an electrical fire. Use baking soda or a Class C (electrical) fire extinguisher.
22. Know where your breaker box is and how to operate it. Make sure your breakers are properly marked for convenience and safety.

Want more tips on preventing fires? Have SERVPRO of Manchester/Mansfield do an inspection. Call 860-649-0836 anytime.

SERVPRO of Manchester/Mansfield serves businesses and home owners in Columbia, Coventry, Ellington, Hebron, Manchester, Mansfield, Somers, Stafford, Tolland, Vernon, and Willington.

More Safety Information   
Every month the SERVPRO of Manchester/Mansfield blog publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, wind, or other damage. Here are a few blog posts on safety issues that you might find helpful:  



Contact Us Anytime
In Manchester, the team at SERVPRO has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield anytime at 860.649.0836.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

Winter Storm Damage Restoration Part II

10/8/2018 (Permalink)

Man Shoveling Snow on Roof Be safe and careful when you're dealing with winter storm damage

In part one of this post (“Winter Storm Damage Restoration Part I”) we talked about safety, assessing the damage, making a plan, and removing the debris. This post continues with more winter storm damage restoration suggestions.  

Water damage restoration
Even with Connecticut’s cold winter temperatures, a big issue with winter storms is water damage. Here’s how damage from melting snow and ice happens on your roof. Warm air rises from your heated living spaces, warming the shingles on your roof and any snow covering the roof. Next, the snow melts and drips down to the colder edges of your home’s roof where it refreezes as ice. Once the ice grows thick enough, it backs up further snow-melt behind it, causing water to seep under your roof shingles, and eventually into your home through leakage points.

How to prevent roof leaks
The best way to prevent water from winter storms from causing roof leaks is to insulate and ventilate your attic. You can also lower the risk of a roof leak by cleaning out your gutters and downspouts in late fall and by using a roof rake to remove snow from the roof's edges. A fourth tactic is to install heat trace cables in the gutters to keep melting snow flowing.

If basement flooding is an issue for your home or business, professionals can remove the water using a flood pump. Basements take on water not just due to flooding. Water in your basement can be from heavy rains, melting snow, burst pipes, and other causes. It’s important to remove stagnating water quickly so you avoid mold growth.

If You Have Questions About Winter Storm Damage Restoration Call SERVPRO of Manchester/Mansfield at (860) 649-0836

Hail damage restoration
Hail can damage your home in three ways: When large hail storms crash into your windows or other vulnerable areas, when the ice causes tears or makes holes, and when the hail melts. Hail storms can result in ice dams. SERVPRO of Manchester/Mansfield can remove the ice dams around and in your home by using effective equipment designed specifically for this use. We can also repair the ice damage that may follow a hail storm or winter storm.

Roof repair
After a winter storm we find that roof repair is among the most common home restoration services needed. Your roof can get damaged in many ways: strong winds, a hurricane, heavy snow, flying debris, hail, and more. Repair your roof first before you work on water restoration in your home. Without the roof repair any other repairs inside your home may be in vain.

If your business has a flat roof, heavy hail damage and heavy rains can cause it to sink or cause seepage and create a roof leak. So, roof repair requires not only sealing the roof but also reinstalling new tiles and reinforcing the roofing frames.

If You Have Questions About Winter Storm Damage Restoration Call SERVPRO of Manchester/Mansfield at (860) 649-0836

Prevent winter storm damage next time
If you have winter storm damage think about more than just repairing what was affected. Consider if there are relatively inexpensive ways you can help prevent storm damage from occurring again. Check your roof before winter and fix minor issues like a missing or damaged shingle. Be sure your gutters and downspouts are clear and in good repair.

Walk around your house and see if the land slopes away from your foundation. Sometimes it’s worth making trenches or installing a flood pump around you home to prevent water from a flooding river from entering into your home. These trenches can also drain ground water away from your home. Check outside doors for their ability to withstand winds and keep you dry inside.

Storm damage restoration expertise   
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how to prevent natural disasters or deal with them effectively. We explain how to recover from property damage, and keep your home clean and safe. 


Winter Snow Storm Preparation

Here For You
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire damage restoration services, thunderstorm and lightning damage remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860-649-0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24-hour emergency service

Winter Storm Damage Restoration Part I

9/28/2018 (Permalink)

Snow on Trees Prevent or reduce winter storm damage with these suggestions

In Connecticut a winter snow, sleet, wind, or ice storm can happen without warning and cause severe destruction of property. In particular, water damage from a winter storm can be devastating. If your home or business suffers winter storm damage SERVPRO of Manchester/Mansfield suggests you take the following steps.

Safety first
After any winter storm your first priority should be the safety of you and your family. Be aware that there are heighten risks after a storm. Power lines may be down. Drifting snow may place too much weight on a roof. Ice makes walking and driving hazardous. Melting snow and ice can cause flooding and leaking into your home. Before you inspect your home or business for winter storm damage check the local weather. Be sure it’s safe to go outside. Proceed with caution.

Assess the damage
In Connecticut after a winter storm, roof damage is the most probable type of damage. Check your roof for leaks, ice dams, more than 18 inches of snow, and broken tree limbs. You may even want to use binoculars to take a close look at the damage. Snow and ice will eventually turn to water so assess the potential for water entering your house. Look for water damage to walls, frozen pipes, and any pooling of water around your business or home.

Roof damage may include broken or cracked tiles or slate, dents in gutters or vents, split seams, and holes. The sooner you find the damage and repair it, the less damage your house will incur.

If You Have Questions About Winter Storm Damage Call SERVPRO of Manchester/Mansfield at (860) 649-0836


Your home’s doors and windows are generally susceptible to winter storm damage from wind, hail, hurricanes, and in-flight debris. Look for any cracks, holes, glass shards, damaged doors, or damaged window frames. A professional damage restoration service like SERVPRO of Manchester/Mansfield can help you assess and estimate the restoration costs.

Make a plan
After you’ve done a complete winter storm damage assessment, write up a plan to restore your property. Realize what may look like minor damage to you on the outside may be more significant once you inspect closer. Winter storm damage can run deep, and it’s not easy for a non-professional to uncover all that needs repair. A professional restoration company can create a complete list by using devices that probe and discover any below the surface or hidden storm damage affected areas.

Remove debris
Next, clear and remove all the debris brought to your home or property during the storm. To avoid further wind damage and ice damage, the restoration crew can reinforce any weak structural walls and repair any holes, leaks, or other roof damage. If you desire, our SERVPRO of Manchester/Mansfield crews can also make improvements to protect your business or home from winter storm damage in the future. You may want to build your home’s ability to withstand ice and strong winds. Connecticut homeowners and business owners have consulted us to ask for ways to prevent ice dams or better protect doors and windows from severe weather.   


Storm damage restoration expertise   
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how to prevent natural disasters and deal with them effectively, recover from property damage, and keep you home clean and safe. 

In part two of this post, “Winter Storm Damage Restoration Part II” we’ll talk about roof leaks, hail storms, roof repair, and preventing winter storm damage next time.

Here For You
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire damage restoration services, thunderstorm and lightning damage remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860-649-0836) anytime, 24/7.
SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24hour emergency service

Water Contamination

9/13/2018 (Permalink)

Water Splash If you have doubts about whether your water is contaminated, don't take a chance. Read the tips here.

While water contamination in Connecticut has not be a frequent issue, it’s always best to be prepared. Consider what financial advisors tell us about the stock market: past performance is no guarantee of future results. No water issues in the past does not mean no water issues in the future.

Dangerous chemicals or other unhealthy substances can contaminate water after a water system failure, hurricane damage, flood damage, terrorist attack, accident, or in other ways according to the Connecticut Department of Public Health. Hazardous chemicals, human waste, or animal waste can get in to a Connecticut water supply and make the water dangerous to drink.

Check the Water’s Color, Smell, and Taste
If a Connecticut water emergency occurs your water company or local officials will tell you if your drinking water is not safe to drink. The Connecticut Guide to Emergency Preparedness says that if your water has an unusual change in color, smell, or taste, or has floating pieces in it don’t use it or drink it.

Disinfect Flooded Wells
If you are a Connecticut homeowner or business owner in a flooded area and have a private well that has flooded, consider that well contaminated. Always have a flooded well disinfected. To be safe, treat your water or use bottled water until you disinfect the well. You can find more homeowner information about flooding, wells, and cleanup at the Department of Public Health’s page on this subject.


Faster to any size disaster.  Call SERVPRO of Manchester/Mansfield at 860.649.0836.

Treating Unsafe Water
What if you’re told to treat your drinking water? Don’t take risks. Use treated or bottled water for all your cooking, washing fruits and vegetables, brushing teeth, making baby formula—all water uses. Use treated water to wash your hands before you cook.

There is one exception. Adults and older children do not need to use treated water to shower or bathe. They just need to not swallow or get untreated water in their mouths. However, infants, toddlers, the elderly, and people with severely compromised immune systems should be bathed using treated or bottled water.

Three ways you can make contaminated water safe to drink and use are:
1. Boil your drinking water at a rolling boil for one minute. Before boiling, make sure the water is clear of any debris or pieces.
2. Add eight drops of liquid chlorine bleach to every gallon of clear water or 16 drops to every gallon of cloudy water. Do not use household bleach that has perfumes or ingredients other than sodium hypochlorite. Mix the water and bleach well and let it stand for at least 30 minutes before you use it.  
3. Add water purification tablets per the directions on the tablet package.


Faster to any size disaster.  Call SERVPRO of Manchester/Mansfield at  860.649.0836.
 

Water Damage and Water Damage Restoration Information
Every month on our blog, SERVPRO of Manchester/Mansfield publishes educational articles on how to prevent natural disasters and deal with them quickly and effectively should they occur. Many of our blog posts deal with water issues:  



How SERVPRO Excels
Many factors make SERVPRO of Manchester/Mansfield a great choice for fire and flood cleanup and restoration. We offer:
• Highly trained staff with experience in many types of natural disasters
• Local knowledge and resources—we know your community and we have relationships with other local organizations that can help you in times of need
• A network of 1,800 franchises nationwide so we can call in any resource you need
• On site evaluation of your natural disaster recovery needs within four hours of you contacting SERVPRO of Manchester/Mansfield
• Help working with your insurer and filing your insurance claim
     
Call SERVPRO of Manchester/Mansfield
Call us (860.649.0836) anytime, 24/7. We're proud to serve all our local communities including: Columbia, Coventry, Ellington, Hebron, Mansfield, Somers, Stafford, Tolland, Vernon, Willington.

SERVPRO of Bloomfield/Enfield
100 Peters Road
Bloomfield, Connecticut
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technician
Call 860.649.0836 anytime, day, night, weekend, or holiday

5 Ways To Prevent Mold

8/27/2018 (Permalink)

Modern Batroom To stop mold growth, pay special attention to your bathroom

Mold isn’t always bad. Did you know mold is essential in making brie and penicillin? Mold also is required for the decomposition of organic matter in nature. But mold in your house? That’s a whole different story, especially when you realize it often grows undetected in your home.

Mold spores love to spread and they do so easily. No matter how great you clean you cannot get rid of all mold. Adding to the problem is that mold can grow anywhere--carpet, clothing, food, paper, and in places you can't see like the backside of drywall, areas inside walls around leaking or condensing pipes, and above your home’s ceiling tiles.

So, what can you do to prevent mold from growing in your house? The Mother Nature Network has some good tips. Here are five actions that will help.

1.    Identify problem areas in your home and correct them.

You can't mold-proof your home, but you can make your house mold-resistant. Do a moisture audit of your home. Where do things get wet? Does your home’s basement flood? Is there a water stain on the ceiling from a persistent leak? Do you have frequent condensation on an upstairs window?

Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Or it may be a matter of major excavation and waterproofing. Whatever the case, address the problem now. It might cost some money up front, but it will surely be more costly down the road if mold continues to grow unchecked.

2. Dry wet areas immediately.

Mold can't grow without moisture. Wherever you see water or moisture take care of it right away. Clean up that seepage into the basement after a heavy rainfall. Stop the moisture of the leaky pipe. Dry up the spill on the carpet within 24 hours or less. After a flood you definitely need to be sure to thoroughly dry everything affected by the flood waters.

Everyday occurrences need attention, too. Don't leave wet items lying around the house. Dry the floor and walls after you take a shower. Remove wet clothes from the washing machine immediately and hang them to dry. Dry your clothes outside or in an area that features good air flow.

Questions about mold or mildew? We are experts. Call SERVPRO of Manchester/Mansfield at 860.649.0836

3. Clean with all the right tools.

No matter how successful you are at preventing mildew and mold from growing you will still have some. To clean mold in the fastest and most effective way make sure you have latex or rubber gloves, buckets and brushes, a vacuum with brush attachment, a mop and sponges, nonammonia detergent, soap, or a commercial cleaner, disinfectant chlorine bleach, and furniture polish. You won’t need all of these tools all of the time but they will all come in handy sometime.

4. Give your bathroom special attention.

Few rooms in your home see as much moisture and humidity as your bathroom. Be sure your bathroom stays well-ventilated. Use an exhaust fan to help circulate the air and remove moisture more quickly. Spread your towels out after use so they dry more quickly. Don’t keep many containers in the shower (cleaning is then easier and the air circulates better). Wipe down the shower with a clean towel or squeegee after its last daily use. Choose shower curtains that dry and clean easily to help avoid soap residue, which fosters mold.

If mildew does accumulate on your shower curtain wash it in a solution of 1/2 cup liquid disinfectant to 1 gallon of hot water. Rinse with a mixture of one cup lemon juice and one cup salt to a gallon of hot water. Wash with detergent and bleach (using color-safe bleach on color fabrics). Rinse the shower curtain in clear water.

Questions about mold or mildew? We are experts. Call SERVPRO of Manchester/Mansfield at 860.649.0836

5. Prevent moisture with proper ventilation.

Sometimes daily activities encourage the growth of mold in your home. Be sure that the way you  cook dinner, take a shower, or do a load of laundry doesn't invite mold to grow. Provide proper ventilation in your bathroom, kitchen, laundry room, and other high-moisture areas. Vent appliances that produce moisture (clothes dryers, stoves) to the outside (not the attic). Use air conditioners and dehumidifiers, especially if you live in a humid climate. Make sure your AC units and dehumidifiers don’t produce moisture themselves by checking them and cleaning them as directed by the manufacturer. If your home is energy-efficient it may hold in moisture. If so open a window when cooking or washing dishes or showering, or run an exhaust fan.

More Information On This Blog
You can learn more by reading other posts on this SERVPRO of Manchester/Mansfield blog:


Contact Us Anytime
In Manchester the team at SERVPRO has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield anytime at 860.649.0836.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

Business Owners: Do A Size-up After A Natural Disaster

8/20/2018 (Permalink)

To-Do List Businesses that do well after a natural disaster strikes are those that have prepared well for emergencies

If a fire, storm, flood, or other natural disaster hits your commercial property don’t panic. Don’t waste time considering what you should do. Have an emergency plan in place and do your own size-up.


What’s a Size-Up?
Some firefighters and emergency medical technicians recommend you get an overall perspective of the emergency, disaster, or situation. It’s too easy for business owners to be totally consumed by the visual impact of the natural disaster on the commercial property. Whatever appears to be worst to the naked eye is often accepted as the worst of the damage. This aspect of human nature comes into play after and during emergencies. It’s like coming upon a car accident and immediately attending to a person yelling for help because their foot is trapped underneath the car without first noticing that another person is unconscious inside the car and bleeding from a head injury. Staying clear-minded, being objective, and taking in the entire scene is tough but necessary. Before you act, gather as much information as you can.
 
Ask yourself three questions:
    1. What has happened?
    2. What is happening now?
    3. What is going to happen?

You can respond with more appropriate action if you fully understand what’s happened. You need to consider your own health and safety in the current situation and what may happen next.

Use More Than Your Eyes and Ears

Don’t rely only on your eyes and ears. Gather information from all five of your senses plus your instinct. What do you see? What’s the extent of the damage? Is anyone yelling for help? Can you hear a dangerous sound like gas leaking or water running? Do you smell smoke or anything suspicious? Is something hot to the touch or cold or abnormal? Is there an odd taste in your mouth (that could mean you inhaled an irritant)?

We’re Ready to Help Businesses Prevent Disaster or Respond to Disaster. Call SERVPRO of Manchester/Mansfield 24/7 at 860.649.0836  

Trust Your instincts

Even if you don’t have obvious evidence to take a course of action, many experts suggest that if it feels like you should do something (leave the area, get on higher ground, shout out for others, etc.) it might be wise to follow that gut feeling.

How To Do A Size-up

Here are some steps for doing a size-up:
1. Gather facts.
What happened? Where are people and are they safe? Does anyone need help? Is the danger over?

2. Assess damage.
How extensive is the damage? Which parts of your business are damaged? Could there be other damage you can safely check for in another area of the building or business?

3. Consider probabilities.
What’s likely to happen next? How can your actions positively affect the outcome? Are there steps you can safely take right now that could prevent more damage (like shutting off the power or pulling the fire alarm).  

4. Assess your abilities to handle the situation.
Are you safe where you are or should you move? What are you trained and equipped to do? Who do you need to call to get the right type of help?

We’re Ready to Help Businesses Prevent Disaster or Respond to Disaster. Call SERVPRO of Manchester/Mansfield 24/7 at 860.649.0836  

5. Establish priorities.
What’s most important to do first? Second? Next?

6. Take action.
Considering all the information you have, create a plan, make decisions, and take action. But do keep safety in mind.

7. Evaluate progress.
At regular intervals stop and think about your progress. Are your goals being met?  Should you change your course of action?
 
Educational Information For Businesses  
Every month on our blog, SERVPRO of Manchester/Mansfield publishes educational articles on how to prevent natural disasters and deal with them quickly and effectively should they occur. Here are a few other blog posts you might find helpful:  



You have lots of resources on the web that can help you be prepared for a natural disaster. On the Red Cross website under “Get Help” you’ll find at least seven essays on emergency preparation. The website for the Department of Labor’s  OSHA (Occupational Safety and Health Administration) has a large emergency preparedness and response section.

Contact Us Anytime
In Manchester the team at SERVPRO has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield anytime at 860.649.0836.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

Meeting Business Specialty Cleaning Needs

7/24/2018 (Permalink)

Downtown Commercial Building We provide specialty cleaning services for businesses of all types

Many commercial cleaning services do not have the equipment, training, or experience to meet commercial specialty cleaning needs. SERVPRO of Manchester/Mansfield does. We provide specialty cleaning services ranging from cleaning air ducts and HVAC to removing biohazard contaminants and restoring your commercial business after vandalism. We have the specialized training, staff, and products to keep your commercial or business property clean, safe, and healthy.

Business Cleanliness Helps Profitability
Think of the times you visited a business for the first time and found it dirty, messy, or cluttered. Did you ever go back? Probably not. And what impression of the business did its lack of cleanliness leave you with? A business that isn’t clean communicates to people that no one cares. Physical appearance and cleanliness are important if you want to attract customers and keep them coming back. 

Keeping your business clean and looking its best means surpassing standards with unique specialty services. Your business represents you—you want it to make a positive impression. SERVPRO of Manchester/Mansfield wants every inch of your business to sparkle and shine. From cleaning office upholstery to making storefront windows crystal clear to removing odors and deodorizing, our crews provide a range of specialty cleaning services that enhance both your working environment and your image.

Our commercial specialty cleaning services include:


•    Air Ducts and HVAC


Heating, ventilation, and air conditioning systems that are not maintained can circulate dust, pollen, odors, dirt, debris, and other contaminants.

Many commercial ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, industrial chemicals, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your commercial property.

At first glance, hard flooring appears to be easy to clean, maintain, and restore. That’s basically true but, hard floors tend to have soil accumulate over time. Eventually you’ll need professional cleaning to remove this buildup.


•    Biohazard and Sewage

SERVPRO of Manchester/Mansfield is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Questions? Call SERVPRO of Manchester/Mansfield 24/7 at 860-649-0836.

Even if your business has the highest-quality carpet and upholstery it can show soiling over time. Protect your investment. Call us to clean and maintain your carpet and upholstery.

We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to the fabrics in your offices and facilities.

Questions? Call SERVPRO of Manchester/Mansfield 24/7 at 860-649-0836.


Following IICRC Standards
The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

  Your Wealth Of Information 

Every month on our blog, SERVPRO of Manchester/Mansfield publishes educational articles on how to prevent natural disasters, how to deal with disasters, how to protect your property with quality cleaning, and other related topics. Here are a few short educational articles on our blog that might help you and your commercial business:  

Serve You  

The team at SERVPRO of Manchester/Mansfield also has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, natural disaster cleanup, specialty cleaning, and other commercial services. Call

SERVPRO of Manchester/Mansfield at 860.649.0836  anytime--24/7/365.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

Prevent Summer Storm Damage

7/10/2018 (Permalink)

Rain Storm in Town Summer storm damage can be as bad as winter storm damage

Yes, summers are full of vacations, nice weather, and days off, but eastern Connecticut still gets bad weather in the summer months. Summer often brings heavy, humid conditions, followed by furious storms. Moisture and rapidly rising warm air are the key ingredients to the 16 million thunderstorms that occur in the U.S. each year. A summer storm can clear the air and cool things off (at least for a few days), but our storms also provide intense wind, rain, hail, thunder, lightning, and the potential to destroy. Protect your home against damage from summer storms with these suggestions.

Fallen Trees

A raging summer windstorm can bring down large branches or trees. That’s a threat to your roof, garage, vehicles, power lines, and your family members. Take a walk around your property to check for dead or dying trees and broken or weak branches. Look for loosely attached limbs, rot, disease, or insect infestation. Hire a professional to trim your trees or if necessary, remove one or more.

Power Surge

In Connecticut and elsewhere, lightning can occasionally cause a power surge. A power surge is an unusually high amount of electricity briefly surging through your home’s wiring. Power surges can ruin or damage your sensitive electronic devices and appliances like computers, digital washing machines, and televisions. To prevent damage, install surge protectors. Do remember that surge protectors are not foolproof. If the forecast for your area includes severe weather, unplug individual devices or power strips from their outlet (rather than just switching them off).

For Summer Storm Damage Cleanup Call SERVPRO of Manchester/Mansfield At (860) 649-0836

Power Outage

Prepare for the inevitable – in eastern Connecticut summer storms frequently cause regional power outages that may take hours or days for the utility company to fix. To prepare, stock up on emergency lights and non-perishable, ready-to-eat food. Never use fuel-burning devices designed for outdoor use only, such as gas or kerosene grills, inside your home because they produce carbon monoxide, a gas that’s odorless, invisible, and potentially deadly.

Roof Damage

In the middle of a roaring summer thunderstorm, you want a good solid roof over your head. Summer storms can knock trees, power lines, or utility poles onto your roof, puncturing the roof or possibly causing structural damage. High winds can make small defects in your roof (like blisters, a missing shingle, or worn flashing) tear away or fail. Inspect your roofing regularly. That means at least twice a year and after any severe weather. Look for buckled, cracked, or missing shingles and other signs of wear and tear. You can inspect the roof pretty well using binoculars and keeping your feet firmly planted on the ground. If you find any damage, prompt roof repair will help keep you and your belongings dry and will help avoid the need for a more serious fix further on down the line.

For Summer Storm Damage Cleanup Call SERVPRO of Manchester/Mansfield At (860) 649-0836

Water Leaks or Floods

When rain or floodwater get into your home you risk severe damage to furniture, appliances, and other belongings, not to mention damage to the structure of the house itself. SERVPRO of Manchester/Mansfield suggests that good preventive measures include sealing any cracks in your home’s foundation and walls. Also seal cracks you find next to windows and doors, and around your chimney and vent pipes. Clear dead leaves or other debris out of your gutters and downspouts, so that even a ferocious downpour will be directed away from the foundation of your home. If you have a basement, guard against flooding by setting up a sump pump.

Here in Connecticut, cold snowy winters can wreak havoc on a roof. But please be aware that summer storms–which tend to be fast and fierce–can be as serious as the worst blizzards.

After a Storm

If you have a summer storm you should inspect your property afterward for any severe storm damage. In particular, SERVPRO of Manchester/Mansfield suggests examining your roof and exterior walls looking for things like:

  • Debris and ponding water
  • Cuts and punctures in the roof membrane
  • Edge metal pulled up
  • Damaged perimeter flashing
  • Missing or damaged HVAC equipment
  • Cracks or wear on exterior walls
  • Damage to skylights, domes, or windows

You can make other smart moves to reduce your risk of storm damage and damage from natural disasters. Other preventive measures can make you and your family much more comfortable should actual storm damage occur. SERVPRO of Manchester/Mansfield suggests installing CO alarms on every floor of your house. And consider purchasing a generator as a standby source of electricity.

More Information   

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester and Mansfield area residents and businesses can protect themselves from storm damage and natural disasters and restore their property after a flood, fire, or other harmful event. We also try to give you ideas about resources in the greater Manchester and Mansfield community.

Contact Us Anytime

In Manchester the team at SERVPRO has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield anytime at 860.649.0836.


SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Don't Kill Mold With Bleach

6/7/2018 (Permalink)

Mold on Foundation Bleach isn't the best long-term solution for fighting mold.

When most people see mold they think of treating it with bleach. To an untrained professional, cleaning mold with bleach can seem right. But here are three reasons why bleach is not the most effective choice to rid your home or business of mold.


1.    Bleach loses effectiveness over time.

Chlorine bleach rapidly loses its effectiveness. Try leaving a glass of chlorinated water out on the counter for a few days. You’ll find the chlorine will evaporate. This happens within bleach containers as well. Evaporation means that it will be hard to determine the true potency of your chlorine bleach solution because the chlorine can escape through plastic. Perhaps the chlorine bleach you’re using has been sitting at the store, or in your home for months or longer. That will lessen its power to kill mold.

For Mold, Fire & Water Cleanup & Restoration Call SERVPRO of Manchester/Mansfield At (860) 649-0836

2.    Bleach does not kill mold on porous surfaces. In fact, bleach can contribute to mold growth.

Yes, chlorine bleach can kill surface mold. But mold can grow deep roots within porous surfaces like wood and drywall. Those roots will not be affected by bleach. The bleach you apply remains on the surface while the water in the bleach goes deeper and can feed the mold growth.

And not only does mold have roots, mold also releases spores. These mold spores can get into the air and land anywhere. Once spores travel and land elsewhere, if the environment is right, more mold will grow. Chlorine bleach cannot stop mold from spreading in this way.

For Mold, Fire & Water Cleanup & Restoration Call SERVPRO of Manchester/Mansfield At (860) 649-0836

3.    Bleach is toxic.

Chlorine bleach produces fumes that pollute the air and can become harmful to humans and pets. Chlorine bleach also generates a by-product called dioxin, which is linked to cancer. If you use bleach over time you can build up these pollutants in your home, business, or any environment.

So, you can use bleach to temporarily kill what’s on the surface but treating mold with bleach alone is not effective in the long run. You won’t know how potent the bleach you use is and using bleach means exposing yourself to harmful fumes.


Get Rid of Mold Issues for Good

Specialists in professional remediation can be your best bet when it comes to getting rid of mold effectively. Our crews at SERVPRO of Manchester/Mansfield use special cleaners and equipment to get rid of mold, including spores. We can identify the full extend of your mold infestation and treat mold-infested areas safely and effectively.

 
More Information   

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester area residents and businesses can protect themselves from mold and natural disasters and restore their property after a flood, sewage spill or other harmful event. We also try to give you ideas about resources in the greater Manchester and Mansfield community. Here are a few blog posts you might find helpful:  



Contact Us Anytime
In Manchester, the team at SERVPRO has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield anytime at 860.649.0836.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

We Love Manchester, Connecticut

5/25/2018 (Permalink)

Manchester Road Race The Manchester Road Race attracts 10-12,000 participants every year.

SERVPRO is delighted to be a small part of a great town that we love—Manchester, Connecticut. Here are a few reasons we think so highly of our home town.

First, some basics. Manchester is a town in Hartford County, Connecticut with a population of about 58,000. The urban center of the town has about 30,500 residents. The town is named after Manchester, England.

Great Places To Visit In Manchester

Among the best places to visit in Manchester are Wickham Park, Case Mountain, and the Cheney Homestead. Wickham Park is a non-profit, private foundation whose property extends into Manchester and East Hartford, Connecticut. The park contains 280 acres of gardens, open fields, woodlands, ponds, picnic areas, sports facilities. It’s the proud host of weddings, receptions, fundraising walks, disc golf tournaments, tree tours, garden tours, car shows, cross country races, family and friend gatherings, and Santa’s Workshop.
 
Located in the southeastern section of Manchester, Connecticut, the Case Mountain Recreational Area is 640 acres of open space and watershed land stretching from the Glastonbury border north to Case Pond. Some trails lead south across the Glastonbury border to a larger area of land owned by the Town of Manchester to maintain the Buckingham Reservoir and provide drinking water to Manchester. The land around the reservoir is open to recreation.

The Cheney Homestead is the home of Timothy Cheney, clockmaker, and the birthplace of the brothers who founded the Manchester silk industry. The house, built in 1785, features engravings, portraits, quilts, grandfather clocks, and antique furniture.


Call SERVPRO Of Manchester/Mansfield for Cleanup and Restoration. Call (860) 649-0836.

Pride Week

Another reason we think highly of Manchester Connecticut is the fun and enthusiasm generated during Pride In Manchester Week. The late Joseph Negri, a former member of the Manchester Board of Directors, started Pride In Manchester Week some 27 years ago as a one-day event. Back then residents volunteered their time cleaning up the streets of Manchester. Over the years the program grew, adding a senior dance, roller-skating party, and a concert. The Pride committee invites community organizations to participate by offering free events to the public. This year the festival runs from Friday, June 1 through Saturday, June 9. 

4 Museums

Yet another benefit of being in Manchester is the large number of art and cultural organizations. That includes four museums. The Fire Museum is housed in a restored 1901firehouse building. The Lutz Children’s Museum has participatory exhibits covering art, history, science, nature, and ethnology. The museum's permanent collection includes small live animals. The Old Manchester Museum, focusing on local history, is operated by the Manchester Historical Society. And the Cheney Homestead Museum is an eighteenth-century house of the founders of the Cheney Brothers Silk Company.

The Famous Manchester Road Race

If one event puts Manchester on the map that event might be the Manchester Road Race. It’s a 4.748 mile footrace held every Thanksgiving Day at 10 a.m. Race proceeds are donated each year to Muscular Dystrophy research and about 18 other local charities. And, having begun in 1927, it’s one of America’s oldest races. Some 12,000 people run or walk the race with some being accomplished runners from across the country as well as some internationally recognized competitors. The race is packed with spectators and at least five bands playing inspiration music. In New England, only the Boston Marathon draws more people.
Manchester has more than 1,000 acres (4.0 km2) of park land, a range of housing styles and prices in attractive neighborhoods, performing arts organizations, libraries and friendly, community-spirited residents.

Manchester Memorial Hospital

Not many communities the size of Manchester have their own hospital. Manchester does. Manchester Memorial Hospital is a 249-bed community hospital opened in 1920 as a memorial to all Manchester residents who died during the First World War. Today the hospital operates a family medicine residency training program for newly graduated osteopathic physicians.


Call SERVPRO Of Manchester/Mansfield for Cleanup and Restoration. Call (860) 649-0836.

Call SERVPRO of Manchester/Mansfield. We’re the fire restoration, water restoration, and cleanup company that saves property and saves money for commercial properties and businesses. Whether you're in Willington or Coventry, Hebron or Tolland, Somers or Stafford, Columbia or Ellington, Mansfield or Manchester, or anywhere in between, we can help.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

7 Essentials After Major Water Damage

5/18/2018 (Permalink)

Water Droplets Act quickly and intelligently after major water damage

After any major disaster we all find it hard to think straight. Emotions, loss, and confusion can cloud the mind. But water damage brings lots of potential health and safety hazards that we must respond to quickly and intelligently. Here are seven essential things to do if you suffer major water damage.

1. Stay Clear Of The Water

Don’t go in water at all until a professional has done an assessment of the dangers that lurk in the water in your home or business. The water may be contaminated and dangerous to your health.


2. Avoid Electrical Hazards

Stagnate flood water could be carrying electrical currents from electrical appliances that are running in the basement or from the source of the flood. People who do mitigation for water in the home regularly have the attire and equipment to avoid electrocution, and to remain safe while extracting the water out of the home. Water in business properties that contains electrical currents is a serious liability concern.


We’re water damage restoration experts. Call SERVPRO Of Manchester/Mansfield (860) 649-0836.

3. Start Mitigation and Drying Quickly

Mold can grow around a water-damaged space in just 24 hours. Start your mitigation and drying process as quickly as possible. This will minimize the water damage and get you back in your home or business faster.

4. Businesses Need to Minimize Legal Concerns
Water damage and mold in business properties can cause legal concerns. If you have mold after the water has been cleaned up, the toxic air could be considered an unsuitable working environment. After the water’s removed, the area must be sealed and sanitized to contain and kill the mold. The mold can get into the ducts and spread throughout your ventilation system if it isn't taken care of properly. After major water damage businesses are wise to call in a professional water damage restoration company.

5. Check For Structural Damage
If water in business spaces or water in home residences sits for too long, it can start to deteriorate the materials and compromise the building. This can make the business or house unsafe to live or work in. Soggy beams or crumbling concrete could cause the house or building to cave in. You may want to have a structural consultant look at your business or home especially if you don't know how long ago the water damage began. Other materials around the house will also be damaged, so be sure to remove and replace any materials that you feel aren't stable or safe.


We’re water damage restoration experts. Call SERVPRO Of Manchester/Mansfield (860) 649-0836.

6. Check For Sewage Contamination
At first you may not know where the water is coming from. Even heavy rains or melting snow can contain sewage in the water. Inhalation of raw sewage is toxic and dangerous, and the mitigation and the water damage repair and restoration company will be capable of dealing with the contaminated water, without jeopardizing your or their health.

7. Inspect And Test Before You Repair and Restore

While quick action is important, thoroughness is, too.  You don’t want to rush repairs and restoration without first carefully assessing all the water damage. SERVPRO of Manchester/Mansfield excels at this. We determine the full scope of your water damage before anything else. Our inspection and tests not only determine the extent of damage but also how far the moisture has traveled. Thorough water damage assessment is key to ensuring proper and complete restoration.

Check Out Other Blog Posts  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how Manchester and Mansfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage.

Help Is Here

Remember, we’re here to help. We are commercial property water damage restoration experts. We've served clients in Columbia, Coventry, Ellington, Hebron, Manchester, Mansfield, Somers, Tolland, Vernon, and Willington. Call SERVPRO Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24-hour emergency service

Manchester Area Businesses Receive Priority With A PSA

5/2/2018 (Permalink)

Large truck parked in a lot Use a Priority Service Agreement to get some SERVPRO services at no cost

It pays to build business relationships. We work with all types of  businesses and commercial properties but those that have a prior relationship with us get some bonuses.

SERVPRO of Manchester/Mansfield provides fire and water cleanup and restoration services to reduce your business interruption costs and your recovery costs. But if your business has a Priority Service Agreement (PSA) with us, you receive some services at no cost:

•    OSHA 10-hour training
•    Water and fire training
•    Construction evaluations
•    Disaster planning seminars
•    Emergency Ready Profile (for all your business locations)
•    Ice dam evaluations
•    Lead paint certification
•    Mold evaluations

Why Businesses Choose SERVPRO

Businesses and commercial property owners choose SERVPRO for many reasons. Here are a few:


•    Experience: 45+ years of experience as a leading fire and water cleanup and restoration provider
•    Training: IICRC Training, Employee Certification Training, Initial Franchise Training, e-Learnings, Continuing Education Classes
•    Reach and size: We’re nearby and have 1,800 franchises nationwide
•    Speed: Being nearby and having lots of locations means we get to you faster. Faster response usually means less damage done and more of your money saved.
•    Capability: We handle jobs of all sizes. Check out our Commercial Large Loss Division and our Disaster Recovery Team.
•    Services: We provide many services other restoration and cleanup companies don’t: move outs with construction restoration, contents claim inventory, document drying, and more.


Business Ready Plan


Another free service SERVPRO of Manchester/Mansfield provides is a Business Ready Plan. As many as 50% of businesses that suffer a natural disaster go out of business. They never recover. The majority of businesses that survive have a preparedness plan like our Business Ready Plan before any disaster strikes.
Pre-planning serves as an “insurance policy” providing you with peace of mind. Knowing your business is ready for whatever happens can communicate trust to your clients and employees. They know that even if disaster strikes your business, they don’t necessarily have to be affected.


Call SERVPRO of Manchester/Mansfield

We’re the fire restoration, water restoration, and cleanup company that saves property and saves money for commercial properties and businesses. Whether you're in Willington or Coventry, Hebron or Tolland, Somers or Stafford, Columbia or Ellington, Mansfield or Manchester, or anywhere in between, we can help.


SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

Businesses Need Clean Air

4/16/2018 (Permalink)

Lake and Mountains with Clean Air Businesses and commercial buildings can take some simple steps and have a big impact on the quality of indoor air

The EPA (Environmental Protection Agency) says most Americans spend up to 90% of their time indoors. Many spend most of their working hours in an indoor office. Doesn’t that make you want to assure that the air in commercial buildings and businesses is clean and healthy?


It’s a fact that indoor air quality is important to business owners, building managers, tenants, and employees. The air we breathe impacts our health, comfort, productivity, and well-being. Yet many times indoor air is more polluted than outdoor air.

Dirty Air in Buildings Increases Illnesses

EPA studies show that indoor environments sometimes have levels of pollutants that are higher than levels found outside. Pollutants in commercial buildings and other indoor environments can increase the risk of illness. The EPA, states, and independent scientific panels have consistently ranked indoor air pollution as an important environmental health problem. While most buildings do not have severe indoor air quality problems, even well-run buildings can sometimes experience episodes of poor indoor air quality.



Building Air Quality Questions? Call SERVPRO of Manchester/Mansfield at (860) 649-0836


Simple Ways To Improve Indoor Air Quality

Businesses and commercial buildings can take some simple steps and have a big impact on the quality of indoor air:

•    Remove anything that block air vents or grilles
•    Comply with the office and building smoking policy
•    Decorate with plants. Water and maintain them properly
•    Dispose of garbage promptly and properly
•    Store food properly
•    Avoid bringing anything into the building that could release harmful or bothersome odors or contaminants
•    Notify your building or facility manager immediately if you suspect an indoor air quality problem

Building Air Quality Questions? Call SERVPRO of Manchester/Mansfield at (860) 649-0836


Suggestions for Office Managers

Building managers and office managers have many responsibilities. Assuring indoor air quality should be one of them. Here are some ideas on how office managers and others can fulfill that responsibility:

•    Maintain a good working relationship with building management on indoor environmental issues
•    Ask tenants and employees to alert you to any air quality issues they notice
•    Place office furniture and equipment with air circulation, temperature control, and pollutant removal functions of the heating, ventilating, and air conditioning (HVAC) system in mind
•    Work with building management whenever responsibility for design, operation, and maintenance of the ventilation system is shared
•    Establish an effective smoking policy that protects nonsmokers from involuntary exposure to secondhand smoke
•    Avoid procedures and products that can cause indoor air quality problems
•    Integrate indoor air quality concerns into your purchasing decisions
•    Make sure the building manager uses only necessary and appropriate pest control practices.  Non-chemical methods are usually preferable.
•    Work with building management and the contractor before you remodel or renovate to identify ways of keeping building occupants’ exposure to pollutants to a minimum and to ensure that the air distribution system is not disrupted
•    Encourage building management to develop a preventive indoor air quality management program following guidance issued by EPA and the National Institute for Occupational Safety and Health (NIOSH).                  

These tips are from a free EPA booklet on the EPA website, "An Office Occupant's Guide to Indoor Air Quality."

Call On Us

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in commercial cleaning, fire restoration, natural disaster prevention, water damage restoration, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24-hour emergency service

Flood & Sewage Dangers Most People Don't Know About

3/26/2018 (Permalink)

Sewage Flood Downtown Many don't realize the biggest dangers after a flood or sewage backup

Ask most people in the Manchester/Mansfield area the greatest dangers after a flood or sewage back-up and they’ll offer a wrong or at least incomplete answer. Most people will mention disease first and that’s a big one. But most people don’t realize that perhaps an even greater danger after a flood or sewage backup is the risk of electrocution or explosion.

Here are ideas and guidelines to keep you safe after a flood or sewage back-up.

1. Don’t enter a flooded basement or light a match until the utility companies have shut off the gas and electric service.

2. If flood waters or sewage enters your basement, you must clean properly to prevent you and your family from becoming sick or injured.

3. You’re smart to call in a professional to handle sewage or flood waters.

4. Contact your local health department for advice and assistance. You can also find good sources online like the EPA's Septic Systems Web site.

How to Clean and Sanitize
5. Drain all flood waters and/or sewage by natural draining or pumping.

6. Remove dirt, soil, and debris from surfaces that came in contact with flood waters.

7. Wash down all walls, floors, and surfaces that the flood water or sewage touched with clean, warm or hot water and a low suds detergent.

8. Rinse again with warm or hot water.

9. Sanitize by rinsing walls, floors, and surfaces using one of the following mixtures:
2½ tablespoons (tbs) of Lysol/Pine Sol per gallon of water used, or
8 tablespoons (tbs) of laundry bleach (i.e., Clorox, Roman Cleanser) in each gallon of water used.

10. Open windows or use fans to air out the area.

11. Prevent tracking flood debris and sewage into clean areas.

For Flood or Sewage Backup Needs Call SERVPRO of Manchester/Mansfield At (860) 649-0836 Anytime

Guidelines For A Flooded Area With Gas Or Electricity Present

12. Have the utility companies shut off the gas and electricity.

13. Don’t touch the fuse box or any plugged in cords or appliances until your electricity is shut off.

14. If an electrical appliance motor or its controls are submerged under water, don’t start it until you’ve talked to the dealer or service company.

15. Never relight your gas appliances until the gas company has checked them. Make sure all pilot lights are on before relighting burners. Don’t light matches until the gas is turned off.


What To Do If You Have A Septic System

Once floodwaters have receded:

16. Do not drink well water until it is tested. Contact your local health department.

17. Do not use the sewage system until water in the soil absorption field is lower than the water level around the house.

18. Have your septic tank professionally inspected and serviced if you suspect damage. Signs of damage include settling or an inability to accept water.

19. If sewage has backed up into the basement, clean the area and disinfect the floor. Use a chlorine solution of a half cup of chlorine bleach to each gallon of water to disinfect the area thoroughly.

20. Pump the septic system as soon as possible after the flood. Be sure to pump both the tank and lift station.

21. Do not compact the soil over the soil absorption field by driving or operating equipment in the area. Saturated soil is especially susceptible to compaction, which can reduce the soil absorption field's ability to treat wastewater and lead to system failure.

22. Examine all electrical connections for damage before restoring electricity.

23. Be sure the septic tank's manhole cover is secure and that inspection ports have not been blocked or damaged.


Be Careful with Foods

Contaminated foods can make you and your family sick. Here’s how to handle your foods after a flood or sewage event:

24. Destroy and discard all contaminated bottled and boxed foods.

25. You can keep canned goods (including home canned jars) if you clean them thoroughly. Scrub with soap and water. Use a brush around the rim of home canned jars. Submerge in chlorinated water for 15 minutes (1 ounce of bleach per gallon of water). Air dry to prevent rusting.

26. You can keep food stored in a freezer if the power is off for less than two days and if the freezer is full and not opened.

27. Food stored in a refrigerator will keep for 4-6 hours after losing power, depending on how warm the room temperature is. Do not open the refrigerator unless absolutely necessary. You may add ice to the refrigerator if you know it will be turned on soon.

28. Throw out anything with an unusual color, odor, or if a perishable food is above 45° F internally.

More Sewage And Flood Information   

SERVPRO of Manchester/Mansfield publishes educational articles on how Manchester area residents and businesses can protect themselves from natural disasters and restore their property after a flood, sewage spill, or other natural disaster. Here are a few blog posts that you might find helpful:  

Contact Us Anytime
In Manchester the team at SERVPRO has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield anytime at 860.649.0836.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

Thunderstorms & Lightning

3/9/2018 (Permalink)

Lightning Strike Manchester, Bolton, Andover, Hebron, Columbia, Coventry, and Mansfield: Don't let a thunderstorm catch you unprepared

Every thunderstorm is dangerous. And every thunderstorm produces lightning. While lightning fatalities have decreased over the past 30 years, lightning continues to be one of the top three storm-related killers in the United States according to ready.gov.

Thunderstorms often come with other threats like tornadoes, high winds, and flooding. Lightning alone kills about 50 people each year in the United States. We want to give you some ways you can prepare for thunderstorms and lightning, survive a thunderstorm, and minimize any potential damage to your house or property.

1. Have an emergency kit and family communication plan in place.

Your emergency kit should contain the necessities you need to survive at home without power or to leave home if it becomes unsafe to stay there. Make sure all family members know where to meet if a storm separates you. Choose a place close to your property but off your property and safe.



2. Review your homeowner’s insurance policy.

Make sure you are covered for thunderstorm and lightning damage. If not, consider making changes.

3. Remove dead or rotting trees near your house.

In a thunderstorm or other type of storm, a weakened tree could fall and cause extensive damage.

4. Use surge protectors.

Electronics (your TV, appliances, computers, etc.) that are plugged in are susceptible to damage from the electrical surges a storm can cause. Plug your electronics into a surge protector and the surge protector into the wall. That gives you an extra layer of thunderstorm protection.

5. Stay tuned to weather reports.

Keep a weather radio or internet service on to listen for forecasts, watches, and warnings. Know the terminology. A thunderstorm watch means the weather is conducive to severe thunderstorms. A thunderstorm warning means a storm is occurring or will start soon and it poses a threat to life and property.

6. Get trained in first aid and learn how to respond to emergencies.

In Connecticut check out the available classes at Red Cross Training.



If You Have Lightning or Thunderstorm Damage Call SERVPRO of Manchester/Mansfield at (860) 649-0836

7. Get inside.

Before a thunderstorm or lightning strikes, get inside your home, a building, or hard top vehicle (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.


8. Shutter your windows.

Before a severe storm, place shutters or plywood over your windows and secure your outside doors. If shutters are not available, close your window blinds, shades, or curtains. They serve as a barrier should the window glass break.


9. Educate your children about disasters.

Be certain your kids know to come inside and stay inside whenever threatening weather (gray skies, thunder, heavy rains, lightning, etc.) approach.


10. Be prepared to lose power.

Have plenty of flashlights and batteries available. Avoid using candles because an open flame during stormy weather can be dangerous. Keep the flashlights where you can quickly find them even in the dark.


If You Have Lightning or Thunderstorm Damage Call SERVPRO of Manchester/Mansfield at (860) 649-0836


11. Have a safe place to gather in your home and be sure everyone knows where that place is.

A safe place in a thunderstorm or lightning is an area in your home that’s away from windows and not in danger from falling trees. Often a windowless interior bathroom is a safe place.


12. If you’re outdoors, reduce your risk of being struck by lightning.

Lightning’s unpredictability increases the risk to individuals and property. Your chances of being struck by lightning are estimated to be 1 in 600,000 but could be reduced even further by following safety precautions. If you are in a forest, seek shelter in a low area under a thick growth of small trees. In an open area, go to a low place such as a ravine or valley. Be alert for flash floods. On open water, get to land and find shelter immediately.


13. Read what the Red Cross has to say about thunderstorm safety.

You’ll find more information at sites like ready.gov, also.   


Disaster Preparation & Recovery Information   

Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how to prevent natural disasters and deal with them effectively, and recover from property damage. Here are a few blog posts you might find helpful:

Here For You
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire damage restoration services, thunderstorm and lightning damage remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860-649-0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24-hour emergency service

Your Natural Disaster Questions Answered

2/21/2018 (Permalink)

SERVPRO HERO READY Anytime you have a question about cleanup or restoration after a natural disaster call us at 860.649.0836

Quick! An unexpected water disaster, a fire, or damaging storm has hit your house or place of business. What do you do first? We’ve put together some of the most frequent questions SERVPRO of Manchester/Mansfield receives from both homeowners and business owners whose property has been severely damaged. If you want more information just call us at 860.649.0836. You can reach us 24/7.


Q: After a natural disaster what do I do first?

A: After any disaster or emergency make the life and safety of you, your family, and those around you the number one priority. If you’re not certain your home or business is safe, evacuate and call 9-1-1 immediately. Check to make certain everyone is accounted for and is safe.

Q: What if someone is missing?

A: If a family member—child or adult—is missing, first call your local law enforcement agency for help. You can also check the National Missing and Unidentified Persons System. They provide a variety of resources, including the ability to print missing persons posters and receive free biometric collection and testing assistance.
If your child is missing, or if you’re caring for a lost child, you can call the National Center for Missing and Exploited Children at 1-800-THE-LOST (1-800-843-5678). NCMEC maintains the Unaccompanied Minors Registry.

Q: If the damage doesn’t look extensive can I turn the power back on?

A: If your electric, gas, or water supply has been affected or turned off by first responders, do not turn your utilities back on. Have a qualified official check the systems and give you the okay.

Q: If my business has a facility maintenance team do I need to call an outside disaster recovery team like SERVPRO of Manchester/Mansfield?

A: Yes. Even experienced and highly trained building maintenance staffs are not equipped or prepared to handle all aspects of the aftermath of an emergency or natural disaster. Let SERVPRO of Manchester/Mansfield be your cleanup and recovery partner. Our teams are trained to safely, thoroughly, and professionally handle the effects of practically any emergency or storm damage.  SERVPRO of Manchester/Mansfield has specialized equipment, tools, and techniques that minimize business interruption, long-term damage, and costs. We work with you, your maintenance team and any emergency preparedness team.   

For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Manchester/Mansfield At (860) 649.0836

Q: What is a work authorization form and why do I need to sign one?

A: Before your cleanup and restoration process begins, you must legally grant permission to the group performing the work. The work authorization form gives SERVPRO of Manchester/Mansfield (or any cleanup and restoration company you choose) permission to work in your building or facility and to communicate with and provide a courtesy copy of the invoice to your insurance company.


Q: How can I best work with my insurance company to get a fast damage assessment so restoration can begin as soon as possible?

A: After a disaster, do contact your insurance company representative right away. Provide your insurer with detailed information about the damage. Before you contact them conduct an inventory of damaged property and items. Don’t throw away any damaged goods until your inventory is complete.

Document all telephone calls with the date, time, parties who spoke, and highlights of all conversations. Take pictures of all damages for later reference. Begin saving receipts for any money you spend related to the loss. Your insurance company may need those receipts to verify all your losses.


For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Manchester/Mansfield At (860) 649.0836

Q:  How can I best protect my business or commercial facility from another disaster?

A: One critical step every business should take is to create a disaster preparedness plan. Use an all-hazards approach and include the four phases of disaster recovery: mitigation, preparedness, response, and recovery. You’re also wise to call SERVPRO of Manchester/Mansfield at any time to discuss your concerns about handling or preventing future disasters. We’d be glad to come to your home or business, answer your questions, and discuss your needs. For some details, see the short blog post on Emergency Ready Profile.


Your Help Is Here
Our cleanup and restoration teams at SERVPRO of Manchester/Mansfield all have specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

We’re proud to serve our local communities: Columbia, Coventry, Ellington, Hebron, Manchester, Mansfield, Somers, Stafford, Tolland, Vernon, and Willington.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24-hour emergency service

Your Carpet: Clean, Fresh, & Looking New

2/6/2018 (Permalink)

SERVPRO Technicians Carpets tend to "swallow" everything that falls on them and become dirty before you can notice the dirt. That's why you need professional cleaners.

Your carpet looks cleaner than it is. It’s hard to see the dirt, dust, spills, and other debris that gets trapped in your carpet because it sinks toward the carpet bottom. Carpets act like filters. They tend to “swallow” or entrap whatever falls on them. The good news is that simple actions can keep your carpet clean, fresh, and looking new.

How To Make Your Carpet Last Longer

Just about all carpet manufacturers agree on what you can do between carpet cleanings to increase your carpet’s life span and keep it clean, fresh, and good-looking.

You know that vacuuming is a number one component to proper care and maintenance of your carpet. But carpet manufacturers also recommend:


•    Pilating your carpet (this prevents matting)
•    Removing spots
•    Moving furniture to change traffic patterns and even out carpet wear and tear
•    Using walk-off mats to limit the amount of soil tracked onto your carpet
•    Hiring a professional cleaner every year or so

SERVPRO of Manchester/Mansfield can address moderate and heavy soil conditions in your carpets. How often you’ll need our professional carpet cleaners service depends on soil build-up, traffic, and the type and color of your carpeting. Most people find it wise to professionally clean their carpet every 12 months.

Clean Before You See The Dirt

One tip is to clean your carpet before you can easily notice any dirt or soiling. People who wait until their carpet looks dirty frequently find they can never restore their carpet to its former appearance.

And did you know that dirt builds up in your carpet in layers? When your carpet looks dirty you are only seeing the dirt at the tips of the fibers. Much more dirt is hiding below the surface down near the base of the pile. The deeper the dirt, the more the damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

Call 860.649.0836

Call on our SERVPRO of Manchester/Mansfield’s professional cleaning services. Call us anytime, 24/7 at 860.649.0836. SERVPRO’s carpet cleaners service is among the best cleaning services. We’re trained in the most advanced, thorough, and effective ways to clean up your carpet. We've served businesses, homes, and facilities in Andover, Bolton, Columbia, Coventry, Hebron, Manchester, Mansfield, Storrs, and beyond.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

What Does SERVPRO Do And How Did SERVPRO Start?

1/26/2018 (Permalink)

SERVPRO Technicians SERVPRO has an exciting history of growth; a compelling list of natural disaster services

When you've been around as long as we have sometimes you forget there are still people who don't know what you do and how you became successful. Here's a quick look back at the SERVPRO history and an explanation of the services we offer. 

•    In 1967 a married couple, Doris and Ted Isaacson, founded SERVPRO as a painting business in Sacramento, California
•    The Isaacsons had a cleaning and restoration background and transformed the company into a franchisor of cleanup and restoration specialists
•    They sold their first SERVPRO franchise in 1969
•    In 1979 SERVPRO acquired the Bristol-Myers Domesticare Division and its 175 franchises
•    Eleven years later (1988) SERVPRO relocated to Gallatin, Tennessee to be within 600 miles of 50% of the U.S. population. By that time SERVPRO had 647 franchises.
•    In 2000 SERVPRO sold its 1,000th franchise
•    To meet growing needs SERVPRO moved to a 140,000 square foot state-of-the-art facility in Gallatin in 2005
•    Entrepreneur Magazine ranked SERVPRO the #4 franchise opportunity overall
and the #1 franchise opportunity in the restoration services category in 2016
•   SERVPRO list of awards is long. CNN Money, Dunn Bradstreet, and Entrepreneur Magazine are among the organizations that have recognized the success, growth, and accomplishments of SERVPRO.  
•    By 2016 SERVPRO had 1,800+ franchises across the nation

For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Manchester/Mansfield At (860) 649-0836

SERVPRO Services
•    SERVPRO of Manchester/Mansfield works closely with insurance agents, property managers, and local fire/police departments to assist in community disasters

•    SERVPRO of Manchester/Mansfield offers many restoration and remediation services including:
o   24 Hour Emergency Services
o    Commercial Cleanup And Restoration
o    Fire, Smoke, And Soot Damage Repair And Restoration
o    Mold Remediation
o    Storm Damage Cleanup And Restoration
o    Water Damage Repair, Restoration, And Dehumidification
 
For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Manchester/Mansfield At (860) 649-0836


Here To Help
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.


SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Connecticut Disaster Facts & Disaster Preparation

1/15/2018 (Permalink)

Snow Covered Car What types of disasters hit Connecticut most often? How can you be prepared?

You never know when a major storm or natural disaster may hit Connecticut. Since the 1950s federal major disasters have been declared 19 times in Connecticut, with an additional 11 emergency declarations. Going back just to the 1980s in Connecticut, we have lots of major disasters and storms including:  

Floods May 1984, October 2005, April 2010

Hurricanes September 1985, August 1991, August 2011, October 2012
Blizzards/Snow Storms January 1996, January 2011, February 2013
Nor’easters   December 1992, April 2007
Tornadoes July 1989 

The Manchester/Mansfield area and Connecticut have had other storms—these are just examples. And if you look at the national statistics you can learn a thing or two about which natural disasters are more common and which are the most dangerous.    

More People Injured By Tornadoes 
The National Weather Service says that in 2015 tornadoes caused by the far the most injuries of any type of natural disaster in the U.S.  

Avoid preventable disasters. Call SERVPRO Of Manchester/Mansfield (860) 649-0836  

Flooding: The Most Deadly Weather Hazard 
Tornadoes may injury more people but flooding takes more lives than any other type of weather-related event. Thunderstorm winds and high winds were the next most deadly U.S. weather events.  

Men Twice As Likely To Die 
Of the 2015 weather-related deaths, males, as usual, accounted for more deaths, 347 (66%), than females, 165 (32%). The National Weather Service says this gender breakdown is typical. In most years, there are almost twice as many male victims of extreme weather as females. That probably is because of the higher percentage of men who hold outdoor jobs (mining, construction, lumber). Men also tend to spend more time outdoors in activities like boating, fishing, and sports.  

Avoid preventable disasters. Call SERVPRO Of Manchester/Mansfield (860) 649-0836
  

Texas Was The Most Dangerous State  
Which state has the most dangerous weather? Connecticut is nowhere near as high on the list as Florida, Illinois, Texas, and Washington. In 2015, Texas, with 86 casualties, took the most dangerous state title from Washington, which numbered 50 weather-related fatalities in 2014. A large number of the Texas deaths were due to flooding, which claimed 48 victims. Illinois and Florida were the next hardest hit with 32 and 28 deaths each.

What To Before A Major Disaster

But what you do to make injury or damage less likely in case of a flood, hurricane, snow storm,  tornado, or other natural disaster? According to the Connecticut Department of Public Health (DPH) if a major storm is coming, make sure you have flashlights, a battery-operated radio, extra batteries, and cell phones because you might lose electricity and phone service for a few days or even weeks. The DPH also says you should: 
• Make sure you have an emergency supply kit ready.
• Know what different weather terms mean:
• A severe storm watch means that dangerous weather may happen.
• A severe weather warning means there is a storm on its way – take cover or seek shelter right away.
• Evacuate if you are told to do so by emergency officials. Plan on where you can stay for a few days if you have to leave.  

During A Natural Disaster 
• Move to a room near the middle of your home. If the natural disaster is a hurricane or tornado, move to the lowest part of your home, like your basement if you have one. If there is severe flooding, move to the highest level of your home.
• Take your emergency supply kit with you.
• Keep checking Manchester/Mansfield TV and radio stations and the Internet for official instructions, including shelter locations, weather reports, etc.
 
After A Natural Disaster 
• Make sure your family members aren’t hurt. When in doubt, seek medical attention.
• Do not touch or go near downed power lines. Tell your local power company if you see any downed power lines.
• If there is a power outage, be careful of food safety and carbon monoxide poisoning.
• If there is flooding, stay away from flood water. Flood water may contain viruses, bacteria, and germs which could make you very sick. Consider all food, water, and medicine that have come in contact with flood water contaminated. Thrown them away.  

In a serious storm or flood, you may have sewage backup into your home. Sewage contains bacteria, viruses, and other germs that can cause disease. A sewage backup can make your home unsafe to live in. If you have a sewage backup in your home:
• Turn off the power if there is standing water or the chance of electrical wires touching water or anything wet.
• Do not flush the toilets.
• Keep all children and pets away from the sewage.
• Wear rubber gloves when touching anything with sewage on it. Wash your hands right after. Never touch raw sewage with bare hands.
• Call your town or local health department to report a sewage backup.  

Here For You 
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, professional cleaning, and natural disaster cleanup.

Call SERVPRO of Manchester/Mansfield (860-649-0836) anytime, 24/7.  SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24-hour emergency service

7 Dirty Places You Need To But May Not Ever Clean

12/29/2017 (Permalink)

Door Handle Hidden in plain sight are many of the dirtiest places in your home

1. Trash cans

Your garbage pails and trash cans are where you get rid of the most offensive items: used bandages and tissues, old food containers, spoiled food, dust pan contents, and more. But you’re not perfect, right? All your crumbs, trash, and scraps don’t always make it into the can. And residue may leak from the bag or slip through the sides. Clean your trash cans with disinfectant spray and a solid scrub. If a build-up has accumulatedover time, you may need to use hot water, soap, and hard scrubbing.

  1. Doorknobs

Think of all the times every day that people touch your doorknobs. Your home’s doorknobs are covered in germs and bacterium. When you touch the doorknob and then something else, you are effectively spreading germs. Start a habit of wiping down your home’s doorknobs with disinfectant. Make it part of your bathroom or kitchen cleaning routine. Washing your hands frequently (about five times a day) will also help keep your doorknobs and the other things you touch clean.

  1. Toothbrush holder

We dare you to look inside at the bottom of your toothbrush holder. Most people find leftover water and toothpaste residue has dripped to the bottom of the holder. It often collects in a gunky, maybe even moldy mess. Your toothbrush is millimeters from touching that dirty mess every time you put it back in the toothbrush holder. Wash the toothbrush holder with hot water, soap, and a bristle brush. Or give it a thorough cleaning via the dishwasher if the holder’s top is removable.

  1. Mattresses

Do you sleep on a mattress every single night for years without cleaning it? Think about that. Think about the dead skin cells, dirt, and oils that rub off your body. Think sweat, pets jumping up on and napping on the bed, kids with shoes, dust, pollens, the illnesses you battle during the winter months,and stains that make their way through the sheets. Give your mattress a little cleaning attention a few times a year. Vacuum the mattress to get rid of dirt, dead skin cells, crumbs, and other dirty things that are on the surface. Spot clean the stains with a homemade mix of hydrogen peroxide, baking soda, and dish soap. Spray the treated areas and then blot or rub with a clean towel. An upholstery cleaner with a brush also works great to get out tough stains.

You can remove blood stains from a mattress by blotting with hydrogen peroxide. Lift the smells out by deodorizing your mattresses (don’t just do your mattress but every mattress in the house) with baking soda. Sprinkle it on the mattress and let it absorb for a couple hours before coming back and vacuuming it off. Give it fresh air by opening a window after you’ve taken the sheets off. That will help with naturally deodorizing as well as eliminating bacteria. And consider using a mattress protector and cover to preserve the life of the mattresses in your home.

  1. Keyboards

Most of us spend a lot of time with our fingers on a desktop or laptop computer keyboard. And considering that many of us snack or take lunch at our desks, drink over our computers, or even spill beverages on them, you can imagine the gross, grimy world living just below those keys. High-touch surfaces like keyboards do harbor and grow harmful bacteria if they're not cleaned. Try flipping the keyboard upside down and shake the debris out. Or use a small hand-held vacuum cleaner or can of compressed air to pull or blow unwanted objects out of the keyboards in your house. Then quickly wipe each keyboard down with cleaning wipes, cotton swabs, or a moistened microfiber cloth.

  1. Remotes and controllers

These are items that may get even more use than your doorknobs. Greater use means more germs. You may have remotes for everything from your television, sound system, home entertainment system, game controllers, and more. Every remote and controller collects germs and dirt quickly, just like doorknobs. To clean remotes and controllers don’t use any spray that has too much of a water base. Heavy water-based sprays can get into the devices and ruin them. Instead use a cloth blotted with rubbing alcohol and wipe down your remotes regularly. Lysol wipes are also a great solution.

  1. Smartphones

You talk on your phone when you’re sick. You handle your phone with dirty hands many times throughout the day. One study by Stanford students concluded that the average personal phone is 18 times dirtier than the handle of a toilet. To clean your mobile phone use a piece of fabric, a cotton ball, or tissue. Mix a small amount of water and a little of isopropyl (rubbing) alcohol in a shallow dish.

Use enough sanitizer to make sure what you choose to wipe your phone down with is damp, but not soaking and dripping wet. Excess water can ruin your phone. Wipe your phone down, front and back without the case on.

Safety, Disaster, And Cleaning Information

Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how to prevent disasters, deal with them quickly and effectively, or keep your home safer and cleaner. Here are a few you might find helpful:

Cleaning For Businesses

Here For You

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, professional cleaning, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860-649-0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield

IICRC Certified

Ralph DiCristofaro

40 N. Main Street

Manchester, CT 06042

Call: 860.649.0836

Fax: 860.216.2762

24 hour emergency service

Resolve Cleanup & Restoration Problems With The Right Equipment & Expertise

12/12/2017 (Permalink)

SERVPRO Trucks For a major cleanup use the professionals who have the expertise and the equipment

Fire destroys your kitchen. Snow collapses your roof. A water leak destroys everything in your basement. When you face a cleanup or restoration after a disaster you want to be certain the company you hire has the right expertise and equipment. That can be tough because the technology advancements in the restoration industry are happening at a faster and faster pace. Your answer should be using SERVPRO of Manchester/Mansfield because we keep up with the latest in cleanup and restoration advancements.   SERVPRO of Manchester/Mansfield can get your home or business back to preloss condition quickly, reliably, and effectively. We use modern equipment and up-to-date expertise to find the best way to do a quality job while saving you money.  Among the modern technology and advanced equipment you can access through SERVPRO of Manchester/Mansfield are:   

Water Extraction Technology
Our advanced and powerful water extraction equipment speeds the drying process. Our equipment lets us quickly removes the bulk of the water from your home or business after a flood, water leak, or other water issue. And getting the water out fast helps prevent further damage. SERVPRO of Manchester/Mansfield uses submersible and gas-powered pumps for continuous pumping of high-level water. A SERVPRO truck-mounted or a portable extraction unit performs efficient water removal. 

Moisture Detection and Measurement Equipment
Too often people think they’ve removed all the water from a flood or water event and repaired the damage when they have actually missed critical steps in cleaning their business or home. The highly trained crews at SERVPRO of Manchester/Mansfield strictly adhere to the restoration and cleaning standards of the Institute of Inspection Cleaning and Restoration Certification (IICRC). We follow the IICRC S500 Water Damage Guide, a specific set of practical standards and techniques that incorporates the advanced field of psychometry. Psychometry is the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. What looks dry to you and feels dry to your hand is often still holding enough moisture to create mold and to further damage your property. Please don’t let that additional damage happen to you.  Our SERVPRO of Manchester/Mansfield crews are trained in advanced scientific drying principles. We can detect, measure, and monitor your property’s moisture levels. Advances, like infrared cameras, help us detect water through a wall, ceiling, or floor. We also use sensitive moisture detectors, hygrometers, and other meters to precisely measure the extent of moisture saturation.  

Modern Drying Equipment
We educate customers on critical information like the fact that you need to dry anything that’s been partially saturated by water. The best drying method is to use industrial strength air movers and dehumidifiers like ours. Don’t depend on the typical drying technology offered by some restoration and cleanup professionals. They often use equipment that isn’t powerful enough for big jobs. SERVPRO of Manchester/Mansfield’s advanced drying equipment removes often undetected moisture from ceiling, walls, and floors. Without modern drying equipment your home or business may suffer swelling and warping of floors, walls, and furniture.  

Deodorizing And Sanitizing Technology
Water, chemical, fire, or other natural disasters often cause powerful odors that are unhealthy and unsafe. We use air scrubbers, thermal foggers, deodorizing agents, and other technology to remove airborne contaminants and restore air quality as if the disaster never happened.
We’re talking about more than just cleaning. SERVPRO of Manchester/Mansfield cleans, disinfects, and sanitizes. We only use OSHA-approved cleaning agents. Our deodorization products control odors caused by excessive moisture. Our disinfection products remove and help prevent bacteria, fungi, mildew, and other harmful microorganisms.  

Sewage And Biohazard Cleanup

Our technology, equipment, and expertise extend to the cleanup of sewage and other biohazard materials. SERVPRO of Manchester/Mansfield can provide deep cleaning services for your home or business. 

Call On Us
We’re here to help you. The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of restoring your home or business after water, sewer, fire, smoke, wind, chemical, or other natural disasters. Call SERVPRO of Manchester/Mansfield at (860.649.0836) anytime, 24/7. We protect businesses, homes, and facilities in many towns including:
Andover Hebron
Bolton Manchester
Columbia Mansfield
Coventry Storrs
SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

House Fires Burn Faster Today. Here's How To Survive.

11/27/2017 (Permalink)

Fireman Most people think they have much more time to escape a home fire than they actually do

Most Americans (about four out of five) think they have 5-10 minutes to get out of the house if it’s on fire. That’s wrong and being wrong could cost a life. 

On November 21, the Washington Post ran an article by Elisabeth Leamy about why house fires tend to burn faster these days and how you can best survive. Ms. Leamy said Underwriters Laboratories tests show that when your house is on fire you may not survive unless you get out in three minutes or less.

“Most people underestimate the speed and power of fire and smoke,” according to the National Fire Protection Association. The NFPA says not to fumble with the fire extinguisher or grab your photo albums or even rescue your cat.

First and foremost, get out immediately.  Underwriters Laboratories says that 30 years ago, you had up to 17 minutes to escape a house fire, but today’s homes and the furniture inside them burn faster. Why? Open floor plans provide oxygen and don’t provide barriers. Synthetic building materials and furnishings burn at a much faster rate than the natural products homes were built of decades ago. UL videotaped a dramatic side-by-side experiment that showed how rapidly a modern living room went up in flames compared with a vintage one. The backing of a modern carpet is synthetic, the drapes are synthetic, the couch, the pillows are synthetic and they all burn hotter and faster. 

Survive By Planning Ahead
So how do you survive? You and your family should have a home escape plan. Draw a map of your home showing all the doors and windows. Know at least two ways out of every room. Make sure all the doors and windows leading outside open easily. And discuss your plan with everyone in your home.   The stakes are high. Residential fires kill more people than any other kind, according to the Federal Emergency Management Administration. In fact, roughly seven Americans die every day in house fires.  Some of those people die because they try to fight the fire themselves. Fire extinguishers are wonderful tools, but only if you know how to use them. FEMA says you should only use a fire extinguisher if:
• You are trained in how to use the extinguisher.
• You can put out the fire in five seconds or less.
• The fire is small and contained — like in a wastebasket.
• There is no flammable debris or hazardous material nearby.
• You have the right type of extinguisher for the type of fire.
• There are two ways to exit the area quickly if you fail.  In the Washington Post article Montgomery County, Maryland fire investigator Donny Boyd said that fires double in size every minute. You may think you can manage a fire, but Boyd has seen people perish in the heat and gases, trying to fight the fire themselves. And fighting the fire may delay your call to 911, making your situation worse. Focus on surviving the fire, not putting it out. Other ways to increase your chance of surviving a home fire include:

Interconnect Your Smoke Detectors
Have working smoke alarms in every sleeping room, outside each sleeping area, and on every level of your home. Have them wirelessly connected to one another, so that if there’s a fire in your basement, for example, the alarm in your bedroom will go off.

Hold Fire Drills
Practice your evacuation plan so that everyone in the family not only knows how to get out, but also reverts to the plan instead of panicking during a fire.

Make Sure Your House Can Be Easily Found
Drive past your house at night and see if your street address is clearly visible from the street so emergency crews can find you. If not, install better numbers or lighting.

Close Doors While You Sleep
Fires that break out while you are sleeping can be particularly devastating. Closing your door keeps smoke out and temperatures down, giving you precious extra minutes to evacuate.

Teach Your Children
Teach everyone in your house how to escape on their own in case you can’t help them.

Have A Safe Meeting Place
Everyone in the family should know a location within easy walking distance — but out of fire range — where you will meet if you evacuate separately in a fire.

Block Smoke
If you’re stuck in a room during a fire, close the doors and windows. Put wet fabric over openings where smoke can get in. This will buy you extra time to call 911 or escape.

Travel Away From The Fire Safely
When you move toward an exit stay low. Either bend way down or crawl. Smoke rises and kills more people than the fire itself. The best air is low to the ground. Before you open a door look for smoke and feel the door for heat. If the door is hot or smoke is coming under it there’s fire on the other side and you need to find another exit. Close doors and windows behind you to reduce the amount of oxygen the fire can use for fuel. If you exit through a window crawl out backwards and lower yourself so your feet are as close to the ground as possible.

Don’t Go Back In
No matter what — or who — don’t go back in. Instead, alert firefighters so they can rescue people trapped inside. 

Disaster Preparation Information  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how to prevent natural disasters and deal with them quickly and effectively should they occur. Here are a few you might find helpful:

Here For You
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7. SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24 hour emergency service

Winter Snow Storm Preparation

11/16/2017 (Permalink)

Snow and Ice on Roof Don't let a big snow storm catch you unprepared.

A huge snow storm is coming. How do you prepare so that your home will suffer little or no damage? How do you keep your pipes from freezing? How do you know if your roof can support the weight of a few feet of snow? Will ice dams present a problem? What if you lose power?  Don’t wait to discover the answers to these and other snow storm questions. Prepare before a snow storm or blizzard hits you. A major snow storm can dump snow so hard and fast that you suddenly find a giant blanket of white hanging over your house and you have to just hope the house survives intact.  

Time And Safety
One great recommendation is to heed early weather warnings. Another is to be safe. If you have 48 hours to prepare you’re going to get a lot more done than if you wait until the snow starts falling. You may not realize how heavy snow can get. Snow is hard and heavy to shovel if it has a high water content. Don’t do anything that may risk your health or safety. Try to stay off ladders and the roof. Use a snow rake and stay safely on the ground to prevent winter storm damage cleanup.  

Wet Snow Could Weigh 21 Pounds Per Foot
Fluffy, fresh snow can weigh as little as three pounds per square foot compared with 21 pounds for wet, heavy snow, according to FEMA. Ice weighs more: 57 pounds a square foot. Most roofs can support 20 pounds per square foot of snow, according to USA Today. And don’t forget about ice. An inch of ice equals about a foot of fresh snow, so 4 inches of ice on your roof could mean trouble. The steeper your roof, the less snow will accumulate. But if a portion of your home’s roof is flat, such as over a porch, take extra care to prevent snow and ice buildup there during a snow storm. 

Don’t Let Water Pipes Freeze
To best protect your water pipes during and after a snow storm you need to think way ahead. If temperatures drop too low in your house during a power outage or your furnace malfunctions, your pipes can freeze and burst and cause extensive damage. So keep your house warm by using a generator or another alternative source of heat like a wood or coal stove. Seal your home’s doors and windows to hold in heat. Insulate any openings in your attic (vents, plumbing stacks, access doors, etc.). And wrap insulation around your pipes.  

Prevent Ice Dams
Ice buildups at the roof edge or around drains keep melting snow from draining properly. This backs up, or dams, water into walls, ceilings, and insulation. Inspect your roof's drainage, keep gutters and downspouts clean, and trim trees to keep leaves to a minimum. Add insulation above the ceiling and increase roof ventilation to make the roof area warmer and prevent ice buildup. You can even install self-regulating heat cables on gutters, downspouts, and roof drains. 

Use Caution With Alternative Heat Sources
Space heaters -- including electric, gas, pellet, and wood stoves -- can be great alternatives to constantly running the furnace and heating the entire house. The nonelectric heaters can also be helpful if the power goes out -- taking the heat with it -- during a snow storm, blizzard, or other harsh winter weather. But take care when installing or placing heaters. Make sure they meet safety standards and codes. Know how to use and maintain them. Otherwise, you risk a fire. 

$893 Million In Property Damage
According to recent estimates from the National Fire Protection Association, home fires involving heating equipment caused $893 million in direct property damage and 400 civilian deaths in 2011. Often, these fires are caused by equipment that wasn't kept clean or was placed too close to something that could ignite. The association offers these heater safety tips.
• Keep flammable items, such as paper or bedding, at least 3 feet away from the heater.
• Buy a heating unit approved by a recognized testing lab (such as Underwriters Laboratories).
• Install the equipment according to local codes and manufacturer's recommendations.
• Use a licensed contractor.
• Make sure the heater vents to the outside so carbon monoxide won't build up indoors.
• Keep the vent clean and unclogged.
• Install carbon monoxide detectors.
• Have a qualified professional inspect and clean your heater annually -- before winter snow storms or blizzards hit. 

Disaster Preparation Information  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how to prevent natural disasters and deal with them quickly and effectively should they occur.

Here For You
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860-649-0836) anytime, 24/7. 

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
40 N. Main Street
Manchester, CT 06042
Call: 860.649.0836
Fax: 860.216.2762
24 hour emergency service

Specialty Cleaning For Businesses

11/1/2017 (Permalink)

Water Removal from Carpet Whatever your specialty cleaning need, whether it’s for home, business, factory, high-rise, or someplace else we can help.

A clean place of business attracts more business. SERVPRO of Manchester/Mansfield provides specialty cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Our crews have the specialized training and products to keep your business, commercial site, or manufacturing facility clean, safe, and healthy.

What Is Specialty Cleaning For Businesses?
Many businesses have special cleaning needs not found in homes or small retail establishments. A small tool shop may have need for machinery cleaning. A medical facility may work with  chemicals that require a special cleaning process. Restaurants must keep stoves, ovens, refrigerators, and other places clean and sanitary. Other commercial or business places that require specialty cleaning include shops, high-rises, data centers, offices, showrooms, warehouses, factories, schools, bus stations, and government facilities.  

Keep Customers Coming Back
Your business represents you. Specialty cleaning helps keep customers coming back and presents a positive impression. It can also keep employees safe. SERVPRO of Manchester/Mansfield wants your entire business to shine. From cleaning office upholstery to making storefront windows crystal clear, to removing potential hazards, we provide a range of specialty cleaning services that enhance both your working environment and your image.

Our commercial specialty cleaning services include:
•    Air Ducts and HVAC
If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt, debris, and other contaminants.


•    Biohazard Cleanup
The professionals at SERVPRO of Manchester/Mansfield can safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.


•    Carpet and Upholstery
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling SERVPRO of Manchester/Mansfield to clean and maintain your carpet and upholstery.


Have questions? Call SERVPRO of Manchester/Mansfield anytime at 860-649-0836.


•    Ceilings, Walls, and Hard Floors
Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.


•    Drapes and Blinds
We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to your fabrics. A good rule-of-thumb is to clean drapes approximately every two years.


•    Odor Removal and Deodorization
As experts in deodorization, the professionals at SERVPRO of Manchester/Mansfield are trained to identify and eliminate offensive odors. SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.


•    Trauma and Crime Scene
Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Manchester/Mansfield will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.


•   Vandalism
Vandalism and graffiti can be very upsetting. The damage can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Have questions? Call SERVPRO of Manchester/Mansfield anytime at 860-649-0836.

Following IICRC Standards
The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. SERVPRO of Manchester/Mansfield professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

A Wealth Of Cleaning Information For You  
Every month on our blog, SERVPRO of Manchester/Mansfield publishes educational articles on how to prevent natural disasters or deal with them quickly or protect your property through cleaning. 

You might also want to explore the educational information on our sister franchise’s SERVPRO of Bloomfield/Enfield’s blog.


Always Available For You
SERVPRO OF Manchester/Mansfield is always available. We offer 24/7 emergency services 365 days a year. Whatever your specialty cleaning need, whether it’s for home, business, factory, high-rise, or someplace else we can help.

SERVPRO of Manchester/Mansfield
IICRC Certified
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Water Damage Restoration

10/16/2017 (Permalink)

SERVPRO Technician with Homeowner Quick action when you have water damage can save cost and restore your home as good as new

Water damage is a major way Manchester area homeowners and business owners lose property value and incur major repair and restoration expenses. SERVPRO of Manchester/Mansfield knows that water damage emergencies can be both traumatic and costly for you, your business, and your family. According to HomeAdvisor, the average cost for water damage repair across the nation is $2,154. That’s why it’s critical for water damage restoration professionals to immediately assess and fix any water damage problems.

Causes of Water Damage
Sometimes your appliances can be the culprit. A malfunctioning washer or other appliance can cause more harm than good. When your washing machine, dishwasher, sink, or toilet flood, SERVPRO of Manchester/Mansfield can be there to fix the problem and repair water damage quickly. SERVPRO of Manchester/Mansfield has experience with water damage restoration from nearly every cause you can imagine:
• Overflowing sinks, bathtubs, toilets, or showers
• Backed up sewage and septic tank lines
• Leaking or frozen water lines or pipes
• Washing machine or dishwasher overflows
• Heavy rain or storms
• Melting ice or snow
• Flooding from cresting rivers, streams, or other sources


For water damage restoration call SERVPRO of Manchester/Mansfield at 860-649-0836

Highly Trained Staff
The SERVPRO of Manchester/Mansfield staff is highly trained in water damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your business or home from water damage. Our training program includes:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• E-learnings
• Continuing Education Classes

Advanced Equipment
One factor that distinguishes the professionals at SERVPRO of Manchester/Mansfield is our advanced equipment. To do a water damage restoration project correctly requires the right equipment. Our flood damage restoration equipment means your water damage can be repaired faster and more completely. Among the tools we can call on are:

• Desiccant Dehumidifiers  
• Extractors
• Moisture Meters
• Moisture Sensors
• Refrigerant Dehumidifiers
• Thermal Foggers
• Thermohygrometers
• Ultra Low Volume (ULV) Foggers

Always Available To You
SERVPRO OF Manchester/Mansfield is always available to you. We offer 24/7 emergency services 365 days a year. Whatever the cause of the water damage in your home or business, we offer a full menu of service options to restore your property. You’ll also find many educational essays on our blog that can help you tackle water damage and other issues:


You might also want to explore the educational information on our sister franchise’s SERVPRO of Bloomfield/Enfield’s blog.

For water damage restoration call SERVPRO of Manchester/Mansfield at 860-649-0836

SERVPRO of Manchester/Mansfield will do a water damage assessment for you. We can extract water and dry affected areas and furnishings. We’ll assess and get rid of any mold issues. If water’s leaking somewhere we’ll find the leak and present you with a solution that will stop the leak. We can reconstruct and repair any damage and will even help you with your insurance claim filing.

Why People Choose SERVPRO of Manchester/Mansfield
Hundreds of people have called us for help with their water damage issues. They tell us that three main reasons they choose SERVPRO of Manchester/Mansfield are because we:
    1. Respond immediately and work quickly
    2. Have experience and solutions for virtually any water damage problem
3. Answer all questions and will help with insurance claims

The team at SERVPRO of Manchester/Mansfield is also skilled in natural disaster prevention and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

4 Ways To Prevent Fire

10/4/2017 (Permalink)

Matchstick Knowing fire's four essential elements can help you prevent fires.

You can prevent or stop a fire by denying the fire one of the four elements it needs.  Use the information here to protect yourself, your home, or your business from fires. Just eliminate heat, fuel, oxygen, or the chemical reaction. Here’s how.

1. Eliminate Heat
A fire cannot start without heat. Unfortunately, heat can build up and start a fire in many ways including contact with a flame, too much friction, or mechanical generation (like with your car’s spark plugs). Firefighter and author Scott Finazzo says heat gets transferred in one of three ways.
1. Direct contact: The heat source touches another object. A simple example is when a match touches a piece of paper.
2. Convection: the heat transfers from one location to the next by the movement of fluids. An example is how a hot stove burner transfers heat into a pot of water.
3. Radiation: Heat travels in an electromagnetic way like when you put your hands near a campfire.  

For more fire prevention ideas call (860) 649-0836.

2. Deny Fuel
All fires require a fuel--something that burns. Fuel for a fire can be wood, fabric, gasoline, ethanol, hydrogen, butane, or one of many, many other substances. Surprisingly, Scott Finazzo says most solids and liquids don’t actually burn. They are heated beyond their ignition temperature and start to give off combustible vapors (a process called pyrolysis). It’s the escaping vapors that burn.

3. Take Away Oxygen
The third element fire needs is oxygen. The air we breathe is about 21 percent oxygen. That’s enough to support combustion but oxygen itself does not burn. Air with a greater percentage of oxygen in it will burn more intensely. That’s why fire is particularly dangerous in environments rich in oxygen.  

4. Stop The Chemical Reaction
A chemical reaction occurs when the exact mixtures of a fire’s other three elements (heat, fuel, and oxygen) blend in the right concentration to promote ignition.

For more fire prevention ideas call (860) 649-0836.

Take away any of these four elements and you can prevent or stop a fire. Spraying water on most fires, for example, removes the heat and stops the fire.  Shutting off the value to the burner on your gas stove removes the fuel and the stove top fire stops. Putting a lid on a grease fire in a frying pan takes away the oxygen and stops the flames and prevents fire damage repair. For more information about fires, like the five major classes of fires, see Scott Finazzo’s book, The Neighborhood Emergency Response Handbook. Or call SERVPRO of Manchester/Mansfield (860.649.0836).

Help Is Here
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

More Help From Other Blog Posts   
Every month SERVPRO of Manchester/Mansfield publishes educational blog posts on how eastern Connecticut businesses and residents can protect themselves from fire and other disasters. We want to educate you on how to deal with damage from mold, fire, water, sewage, storms, wind, and other natural causes. 

You might also want to explore the educational information on our sister franchise’s SERVPRO of Bloomfield/Enfield’s blog.

SERVPRO of Manchester/Mansfield
IICRC Certified
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Lower Fire Damage Costs

9/21/2017 (Permalink)

One Dollar Bill Acting quickly after a fire can save more of your valuable possessions and save you money

First there’s the disaster of the fire. Then may come the disaster of paying for the renovation and fire restoration. Read on to discover how you can save money and keep property damage to a minimum through SERVPRO of Manchester/Mansfield’s emergency mitigation services.

Recover More. Replace Less.
Your fire damaged property may look like it needs to be replaced. But with the right timing and skills your fire damaged property may actually be recoverable. Fire restoration companies like SERVPRO of Manchester/Mansfield can often save heirlooms. But you must act quickly. Prompt fire cleanup and restoration is important because your household items—furniture, carpet, walls, drapes, and even ceilings—can absorb smoke. If too much time elapses between when the fire damage occurs and when fire cleanup occurs, the effects of smoke damage can last for months or longer.

For professional advice on the safety of your home or business call SERVPRO of Manchester/Mansfield today at 860.649.0836.

Waiting Costs You
The more time between your fire and the restoration the more costs you incur and the fewer items you can restore. Depending on the extent of your fire damage and how quickly you call in professionals, you may be able to save clothing, leather, books, photographs, kitchen items, furniture, and more.

Restored Like The Fire Never Happened
SERVPRO of Manchester/Mansfield cleans and deodorizes restorable items, sometimes to preloss condition.  Don’t throw valuables away until you’re certain they must be replaced. Save your property and save money.

Call SERVPRO of Manchester/Mansfield to discuss any fire damage issue. We’re the fire restoration and clean up company that has saved property and saved money for many owners of fire damaged homes and businesses in eastern Connecticut. From Manchester to Bolton, Hebron to Mansfield, Andover to Coventry, we can keep your fire cleanup and renovation costs down. We’re here to help.

For professional advice on the safety of your home or business call SERVPRO of Manchester/Mansfield today at 860.649.0836.

More Help From Other Blog Posts   
Every month SERVPRO of Manchester/Mansfield publishes educational blog posts on how eastern Connecticut businesses and residents can protect themselves from disasters. We want to educate you on how to deal with damage from mold, fire, water, sewage, storms, and other natural causes. 


SERVPRO of Manchester/Mansfield
IICRC Certified
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Fighting Mold With Bleach

8/31/2017 (Permalink)

Bleach can kill many types of mold but you must handle it with care

Bleach can kill virtually every species of indoor mold, along with its spores, leaving a surface sanitized and resistant to future mold growth. Unfortunately, bleach is only effective if the mold is growing on non-porous materials such as tiles, bathtubs, glass, and counter tops. Bleach cannot penetrate into porous materials and so it does not come into contact with mold growing beneath the surface of materials such as wood and drywall.

Be Careful

If you use bleach to kill mold be careful.  When you use bleach you may be exposed to harsh fumes. Ventilate the area well before you start. Open nearby windows and doors and use a fan to provide fresh air. Bleach is also harsh to your skin and body. Protect your hands and arms with long sleeve waterproof gloves.  Use eye protection.

Don’t Use Bleach At Full Strength

For maximum effectiveness and safety, dilute the bleach in water (one part bleach to 10 parts water.)  When you’re cleaning mold with bleach don’t mix the bleach with ammonia or any other household cleaner. Apply the solution to non-porous surfaces. Non-porous means the surface doesn’t allow water or other fluids to sink in. Metals are nonporous; paper is not.

Use Extra Care Around Kids, Pets, And Food

If you will use the surface you are cleaning for food preparation or if children or pets may be exposed to the surface, rinse well after the cleaning. You don’t want any part of the bleach solution to still be present when you start reusing the surface.

If food, children, and/or pets will not be near the now mold-free surface, you don’t need to rinse afterwards.  By not rinsing, the bleach will inhibit mold growing in the future.

Larger Jobs Best Left To Mold Remediation Pros

If you need to clean more than 10 square feet, check with a commercial mold remediation company like SERVPRO Of Manchester/Mansfield.

Hire With Care. Avoid This Fallacy.

Bringing in the professionals is smart, but do hire carefully. SERVPRO Of Manchester/Mansfield is a commercial mold remediation company. We’re experts in mold spore removal.  Some commercial mold restoration companies advertise, “mold removal” and may even guarantee to remove all mold. This is a fallacy.

Removing all molds from a house or business is impossible because microscopic mold spores exist almost everywhere, both indoors and outdoors.

Help From Other Blog Posts   
Every month SERVPRO of Manchester/Mansfield publishes educational blog posts on how Manchester and Mansfield area businesses and residents can protect themselves from disasters or clean up after them. We want to help educate you on how to deal with mold, fire, water, sewage, storm, and other damage. Here are a few additional blog posts that you might find helpful:  

Chemical Spill Safety
Cleaning Up Chemicals Or Biohazards
Cleaning Your Home After Fire And Smoke Damage
Your Home’s Dirty Places You Don’t Know About

You might also want to explore the educational information on our sister franchise’s SERVPRO of Bloomfield/Enfield’s blog.

SERVPRO of Manchester/Mansfield
Top 50 Franchise Nationally
IICRC Certified
540 N. Main Street
Manchester, CT 06042

Call 860.649.0836

24 Hour Emergency Service

Sewer Backup Dangers

8/23/2017 (Permalink)

SERVPRO Technician with Cleanup Hoses Sewer backups are emergencies that you need to deal with quickly.

Don’t treat a sewer backup lightly. Sewer backups are emergencies. They are health hazards. Sewer water often holds bacteria, viruses, and other microbes that can lead to serious illnesses. If your sewer backs up in your home or building or on your property, know what type of sewer water you’re dealing with: 

Clean Water
Some water backups are clean. Examples include a broken water supply line or leaking faucet. If you don’t treat it quickly this type of water backup can get more serious. Without attention and clean up, any water can become gray water (category 2) or black water (category 3).

Gray Water
Gray water is water from a sewer line backup that’s contaminated and could cause discomfort or illness. You have gray water (category 2) if the water’s from a washing machine overflow; a toilet overflow with some urine (no feces); or a dishwasher overflow. This type of sewer water backup can quickly degrade into black water (category 3) if not treated. Again, quick clean up is important.

Black Water
 Pros use this term to describe grossly contaminated water. Sewer drain backups like this could cause severe illness or death if ingested. Avoid all contact with black water. You have black water when you have flooding from rivers or streams; water from beyond the toilet trap; water from the toilet bowl with feces; or standing water that has begun to support microbial growth.

Call SERVPRO of Manchester/Mansfield whenever you have sewer backup problems.

At SERVPRO of Manchester/Mansfield we’re trained in the safest, most advanced, and quickest ways to eliminate all sewer backups.  From Manchester to Bolton, Hebron to Mansfield, Andover to Coventry, we can keep you safe and healthy!

More Help From Other Blog Posts   

Every month SERVPRO of Manchester/Mansfield publishes educational blog posts on how Manchester/Mansfield area businesses and residents can protect themselves from disasters. We want to educate you on how to deal with mold, fire, water, sewage, storm, and other damage. 

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Community Service: It's Important

8/16/2017 (Permalink)

HERO READY We're here to help

SERVPRO of Manchester/Mansfield takes pride in being a part of the Manchester/Mansfield community. We understand that communities like ours hold America together. We want to do our part to ensure the Manchester/Mansfield community thrives by helping those less fortunate, keeping our region safe, and making our communities the best they can be.

Many of our blog posts serve the greater Manchester community with expert, educational, and objective information on personal and business safety. Among the topics our posts try to educate people on are: preventing fires, making homes safer, surviving a natural disaster, oil furnace safety, mold prevention, workplace safety, preventing and dealing with water disasters, handling storm damage, and emergency supply kits.

Prevent, Prepare For, Or Clean Up After A Natural Disaster.  Call (860) 649-0836.

American Red Cross Sponsorship
Another way SERVPRO of Manchester/Mansfield serves the community is through our company’s national sponsorship of the American Red Cross. Because we’re a disaster recovery and cleanup company, SERVPRO signed on as a national sponsor of the American Red Cross Ready Rating™ program in 2013. This free, web-based program helps businesses, organizations, and schools become better prepared for emergencies. We recommend all property owners visit the Red Cross Ready Rating website at readyrating.org. There you can complete a self-assessment of your level of preparedness for weather-related or other emergencies.

SERVPRO of Manchester/Mansfield also uses social media to try to educate our communities and pass along helpful advice. One example is the posts on our Facebook page. Strong communities stick together. We are a for-profit business but we want to be more than that. We want to be a community service, a contributor to our communities’ safety, and a resource in times of natural disaster and other similar situations.

Prevent, Prepare For, Or Clean Up After A Natural Disaster.  Call (860) 649-0836.

Check Out Other Blog Posts   
Every month SERVPRO of Manchester/Mansfield publishes educational blog posts on how Manchester/Mansfield area businesses and residents can protect themselves from disasters. We want to educate you on how to deal with mold, fire, water, sewage, storm, and other damage. 

You might also want to explore the educational information on our sister franchise’s SERVPRO of Bloomfield/Enfield’s blog.

Help Is Here
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. A restoration, cleanup, or disaster expert from SERVPRO of Manchester/Mansfield can come to your business, organization, or event to help spread the knowledge and best practices for preparing for, preventing, and cleaning up after a natural disaster.  Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Storm Damage in Manchester Rarely Minor

8/8/2017 (Permalink)

Storm Damaged Window Even weak storms can cause major damage in small geographic areas

Calling storm damage in the Manchester/Mansfield area minor is a little like calling surgery minor. Storm damage is only minor when it doesn’t happen to you. Some storm damage in the Manchester area may seem slight, but even weak storms can cause major damage in a small area.

Storm damage as minor as having a small tree fall in your backyard or losing a few roof shingles can hurt. Both of these situations and many other minor storm damage events require repairs. Left alone, minor damage (like a slow water leak or a little foundation crack) can worsen over time. Preventing minor storm damage from becoming a major issue can stop higher repair bills and keep you safer.

It’s like that tag inside your shirt that rubs against your neck. That’s a small problem. But try wearing that shirt for hours. The longer you feel a slight rub, the more major that slight rub becomes, right?

For Major Storm Cleaning Or Restoration Needs: SERVPRO Of Manchester/Mansfield. Call 860.649.0836.

Ignoring Minor Storm Damage Can Lead To Major Damage

Manchester/Mansfield homeowners and business owners who don’t repair minor storm damage often are forced to face much greater damage in time. SERVPRO of Manchester/Mansfield can make minor repairs before they become major headaches. Fix cracked windows before they break. Stop minor water leaks before they grow. Get rid of that small patch of mold before it dominates the wall. Make small repairs at little cost so you can avoid big repairs later at major cost.

Rodent Invitation

Any opening (missing shingles, peeling siding, etc.) is an invitation for water, insects, rodents, and more. Once inside a hidden portion of your home (like a crawl space or attic) some rodents  will gradually find their way into other areas of your business or home. And if your doors or windows are damaged or compromised, you’re at an increased risk for burglaries.

Extensive Restoration Training

At SERVPRO of Manchester/Mansfield we have extensive training in all aspects of repairs and restorations. That’s true for both residential and commercial properties. We have completed jobs of all sizes over the years, and we can successfully handle any size disaster, including the one you’re facing. Our certifications cover the many different cleaning and restorative types of work that storm damage can cause.

For Minor Storm Cleanup Or Restoration Needs: SERVPRO Of Manchester/Mansfield. Call 860.649.0836.

Having the training required to professionally repair your home's siding, roof, basement, foundation, and other components is important. SERVPRO of Manchester/Mansfield can restore your home or business to its previous beautiful condition.  

Check Out Other Blog Posts   

Every month SERVPRO of Manchester/Mansfield publishes educational blog posts on how Manchester/Mansfield area businesses and residents can protect themselves from disasters. We want to educate you on how to deal with mold, fire, water, sewage, storm, and other damage.

 We’re Here To Help

Here at SERVPRO of Manchester/Mansfield we often work with business owners and homeowners to prevent storm damage or to repair storm damage. The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water restoration services, natural disaster prevention, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Your Business's Emergency Ready Profile

7/28/2017 (Permalink)

Ambulance Don't let a storm or disaster close down your business

We have written about this topic before but it’s so important it bears repeating. Your business would be wise to create an Emergency Ready Profile as soon as you can.

Storms frequently close down businesses for good. When a business gets hits by a fire, flood, storm, or other natural disaster there’s about a 50% chance of being forced out of business. One of the best ways to prevent that from happening is to have a natural disaster response plan (our Emergency Ready Profile can be a part of that)  in place before you get hit.

Of the businesses that survive a disaster, the overwhelming majority have such an emergency plan in place. The pre-planning can provide assurance and peace of mind. It saves critical time and resources when a natural disaster occurs. It can help protect lives and reduce the damage your business suffers. And having a business emergency plan greatly increases your ability to survive after the storm.

Increase your business’s ability to survive a natural disaster. Call us at  860.649.0836.

Knowing you are ready for any natural disaster communicates trust to your clients and employees because if your business is affected by a disaster, they don’t necessarily have to be. SERVPRO of Manchester/Mansfield can offer you, at no cost, the SERVPRO Emergency Ready Profile.

Your Emergency Ready Profile Can Reduce Post-Disaster Costs

For hundreds of businesses the SERVPRO Emergency Ready Profile has minimized the greatest cost after most natural disasters--business interruption. An Emergency Ready Profile gives businesses like yours an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. And your profile can help minimize how water, fire, wind, chemicals, and other threats affect your business.

Why Businesses Choose SERVPRO

Why do many businesses call on SERVPRO to create an Emergency Ready Profile for them? There are many answers to that question:

1. You pay nothing for this assessment of your facility.
You need no budget and get good value at no cost.
 

2. This concise profile document is fast and easy to complete.

SERVPRO of Manchester/Mansfield will only gather the critical information needed in the event of an emergency at your business facility. It takes less than 90 minutes and will not take you away from current projects. And it will save you and your business a lot of time if disaster strikes.
 

Increase your business’s ability to survive a natural disaster. Call us at  860.649.0836.

3. Establish SERVPRO of Manchester/Mansfield as your 24/7 on call disaster mitigation and restoration provider.
If disaster strikes you already have a team of recognized, experienced, local disaster recovery experts to help you immediately. We know your priorities, your people, and your needs because you have provided us with access.
 

4. Save money and time.

SERVPRO of Manchester/Mansfield’s Emergency Ready Profile identifies the line of command for authorizing work to begin. After a disaster this saves you time because we can begin the work of mitigating the damage to keep your costs down and get your back in business sooner. Our goal is always to keep the interruption to your business as small as possible. We minimize the revenue drain and any lost business.
 

5. Gain a ready source for facility details such as shut-off valve locations, priority areas, and emergency contact information.
Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency. During an emergency you are ready for whatever happens.

Increase your business’s ability to survive a natural disaster. Call us at  860.649.0836.

What’s In A SERVPRO Emergency Ready Profile?

    • Emergency Action Checklist
    • Advanced Warning and Emergency Contacts
    • Emergency Contacts
    • Main Utility Information (Shut Off Locations)
    • Primary Contact Information (Work Authorization Contact)
    • Insurance Contact Information
    • Property Overview
    • Building Access Information

How Can We Help You Today?

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in emergency response planning, fire restoration services, flood restoration services, and natural disaster cleanup. Our restoration experts are available 24 hours a day to get your business back up and running. Our expertise also includes electronics restoration and document drying. And we’re your business’s best resource for mold mitigation and removal. Our Large Loss Division has the expertise to manage the cost and operations of large commercial disaster recovery projects. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro

40 N. Main Street
Manchester, CT 06042

Call: 860.649.0836
Fax: 860.216.2762

24 hour emergency service

25 Tips On Floods

7/17/2017 (Permalink)

Lake Flooding Every flooding situation needs to be taken seriously.

Floods are among the most common, most costly, and most dangerous weather disasters. Even areas without heavy rain can experience extreme flooding if the area upstream has lots of rain. Rains that are light can cause flooding if the light rain continues day after day. Keep these tips in mind to avoid the dangers of floods.


Take Any Flooding Situation Seriously

1. Face reality. Flooding causes more deaths in the United States than any other natural disaster. Don’t take any flood lightly. Act early and be thorough.
2. Just six inches of rapidly flowing water can cause you to fall and be taken down stream. Don’t cross rapidly moving waters even if you think you know the terrain.
3. Cars can be swept away by as little as a foot of water. Never try to drive through flooding waters.
4. Identify local waterways that threaten you and preplan several evacuation routes from both your home and your business.
5. Talk with your family about what to do if a flood watch or warning is issued. Discussing floods ahead of time helps reduce fear, especially for younger children.

Keep Up With The Weather News

6. Copy your important documents (financial information, social security cards, birth certificates, passports, marriage certificate, etc.) and store them in a remote location like a bank safe deposit box.
7. Consult with your insurance agent about your coverage. Do you have flood insurance? Do you need flood insurance?
8. Have a weather radio, smart phone app, or other means to receive flood warnings and weather updates. Keep it close and turned on.
9. Follow all appropriate flood warnings by the National Weather Service, local media, or any official authority issuing instructions due to an impending flood.
10. Be prepared to evacuate at a moment’s notice.

Need Water Restoration Advice Or Services? Call SERVPRO Of Manchester/Mansfield At (860) 649-0836

Prepare Your Home Before You Leave It

11. In case you must leave your home quickly have an emergency bag ready by the door or where you can quickly retrieve it. Your emergency bag should include personal hygiene items, water, snacks, spare cash, a flashlight, and anything else that you or your family might need to stay safe for 72 hours or longer. Plan on at least a 3-day supply of water (one gallon per person per day) and a 3-day supply of non-perishable, easy-to-prepare food.
12. Take photographs of every room in your home or business. Be certain to capture the most valuable and hard to replace items (artwork, cars, jewelry, etc.). Store the photos on a portable device like a flash drive or memory card. Keep that device in your emergency bag.
13. If you have a sump pump make sure it’s working. Consider installing a battery-operated backup, in case of a power failure.
14. Clear debris from gutters and downspouts. You want heavy rain to fall outside your house not be directed inside your house through clogged gutters.
15. Move outdoor furniture or decorative items inside. Move important, valuable items upstairs.

Avoid Flood Waters And Power Lines

16. Turn off water, gas, and electricity at the main shut-offs and unplug electrical equipment.
17. Before you leave your home or business lock all doors and windows.
18. Avoid flood waters. They’re usually toxic and filled with hazardous materials and bacteria.
19. Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.
20. Avoid downed power lines that could go unnoticed in water, on the ground, or on a chain-link fence.

Evacuate

21. Evacuate to a safe location. Be sure to take your weather radio or other means of keeping up with the weather news with you.
22. Stay away from animals. They may be afraid and defend themselves aggressively. 
23. Be especially cautious at night when it’s harder to recognize flood danger.
24. Stay calm so you’ll think better. Panic doesn’t help.
25. If you have pets the Red Cross recommends consider a pet emergency kit.


Here To Help
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in water restoration services, natural disaster prevention, and natural disaster cleanup. Call SERVPRO of  Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Wrapping Your Mind Around A Natural Disaster

7/3/2017 (Permalink)

Flood Damaged Book You can greatly lessen the stress of a disaster by being mentally prepared

When you’re mentally prepared for something—anything—dealing with it is easier. That’s even true for dealing with a major fire, flood, or other natural disaster restoration. Storm damage or an earthquake can wreak havoc on land and property but they don’t have to cause such severe stress and fear that you sink into a debilitating state of mind. You can stay calm and effective after even the worst natural disaster.  Here are some pointers.  

1. Prepare physically
Preparing yourself physically helps prepare your mind. Have your home (or business) well protected from natural disaster threats. Know your emergency evacuation route. Have essentials and valuables in an emergency kit you can quickly grab on your way to safety. Preparing physically will give you and your family some peace of mind should a natural disaster strike. You’ll have a plan to follow and that can keep you calm and keep your stress level down. The same principle applies to your business and your employees.

In "How to Mentally Prepare for Disasters and Emergencies" Ramani Durvasula, a licensed clinical psychologist, says preparation is key. “[Preparation] can largely help because it can address real anxieties about clean water, food, etc.,” Ramani says. “With those real issues addressed, it makes it easier to simply focus on the psychological symptoms of anxiety and manage those without worrying about being hungry.”

2. Acknowledge the disaster’s severity without letting it overwhelm you
We all have much less understanding of how we would react in an emergency than we think we do. Things like five foot high flames, cars floating down flooded streets,  and 90 mile-an-hour winds have a way of causing extreme emotion and stress. Our logic and reason can be severely taxed.  Allow yourself to take in what’s happened but don’t become immobile. Accept reality but do respond. You can always do something to make things better, safer, or start the recovery process. 

Think about and realize what you may have to do during and after a natural disaster. Yes, your role could be physically, mentally, and emotionally challenging. By accepting and understanding that reality now, you’ll be better able to manage your actions and decisions if an emergency occurs. By acknowledging the damage after a disaster you’ll begin to assess the best course of action and generate the ideas you need to start moving on a positive path.

Get Smarter About Dealing With Natural Disasters. Call SERVPRO of Manchester/Mansfield at 860-649-0836.

3. Try the power of visualization
First responders, fire fighters, and other people who often have to deal with major natural disasters sometimes use the strategy of envisioning worst-case scenarios. They think about the sights, sounds, smells, and emotions that occur during a major natural disaster. By envisioning in detail, they create in their brains a bookmark similar to an actual experience. Later, the brain can “refer back to” what the person envisioned. The brain searches for how the person reacted to the earlier experience and the decisions made then, even if the experience and decisions were only in the mind. Fabricated memories can help direct behavior toward logic and reason in critical, stressful situations.

4. Redefine courage
Think of courage not as the state of lacking any fear but as the ability to be afraid but act effectively in spite of your fear. Survivors and heroes feel fear just like you and I. What’s the difference between them and us? They have learned to manage their fear. They acknowledge the crisis and look ahead and think about what they need to do next to be safe, protect others, and recover. Know that in an emergency you will be fearful but the best thing you can do is to act in ways that get you out of the fearful situation.

5. Use relaxation techniques
Some experts recommend getting your fear and emotions under control through breathing, relaxation, and meditation exercises. If you practice and trust your relaxation techniques you can adapt those techniques to almost any situation or emergency. You might also consider cognitive restructuring. It’s a useful technique for transforming negative thinking into more positive thinking. Cognitive restructuring can change attitudes, values, or beliefs in ways that alter self-expression. 

Help Is Here
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

10 Steps To A Safer Home

6/19/2017 (Permalink)

Your home is your castle. Let’s keep it that way. Here are some ways you can prevent unexpected home disasters from happening. Preparation is always better than dealing with a disaster in your home. 
 

1. Know some fire hazards aren’t obvious.
You may be unaware of many of the items in your home that can cause a fire risk.  For example, lint build-up in your clothes dryer is a fire risk. Clean out the lint filter every time you use the dryer and check the exhaust pipe and vent weekly. Another surprising fire hazard is battery-charged appliances. They can overheat and produce flames. We know a family who keeps a large stock of paper goods in an open closet where a family member smokes. Go through your house looking for hazards like these. Check for anything that might be a fire hazard and take precautions.

2. Test for radon.
This colorless, odorless gas is the second leading cause of lung cancer. Test every three years. A tightly sealed home increases your risk.

3. Replace old electric blankets.
After 10 years heating pads and electric blankets can cause a fire hazard. Replace any heating pad or electric blanket that has a charred spot or a frayed or cracked electrical cord.

4. Install carbon monoxide detectors on every floor.
If your home is like most you probably have carbon monoxide alarms on the main floor and near the bedrooms. Fire prevention experts recommend also placing carbon monoxide detectors on other floors, including your basement.

5. Get rid of old space heaters.
Space heaters are a prime cause of home fires. Replace old space heaters with the newer models that turn off automatically if they tip over or get overly hot.

For Cleanup Or Restoration Needs Call SERVPRO Of Manchester/Mansfield At (860) 649-0836

6. Check for mold every 3-5 years.
Mold damages your respiratory and immune systems. Buy a do-it-yourself kit or hire SERVPRO of Manchester/Mansfield to detect mold every 3-5 years.

7. Smoke only outside the house.
More fire deaths are caused by smoking inside the home than are caused by any other factor. If someone must smoke on your property have them smoke outside. Always dampen butts and ashes before throwing them away.

8. Place critical papers in a fireproof box.
You may want to include your identification papers (like your Social Security card, passport, and birth certificate) in a fireproof box. Consider adding financial records, family photographs, and emergency cash in small bills.

9. Keep trees and shrubs away from your roof and foundation.
Dead branches hanging over your roof can fall and create damage. Shrubs that brush against your house can bring an outdoor fire right into your home. Roots from trees planted too close to your foundation can interfere with your basement floor or foundation walls.

10. Keep gutters, fireplaces, chimneys in good repair and clean.
Water builds up in clogged gutters, drains, and downspouts. It can then find its way into your house. That’s a disaster.  Also, have a professional inspect your chimney and fireplace once a year. During the year you can use binoculars to examine the outside of your chimney for any cracks or signs of damage. Your chimney flue should be cleaned and inspected by a certified chimney sweep.    

For Cleanup Or Restoration Needs Call SERVPRO Of Manchester/Mansfield At (860) 649-0836

More Steps To A Safer Home  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how you can help protect your home or business from disasters and how to deal with mold, fire, water, sewage, smoke, chemical, or other damage.

Call On Us
We’re here to help you. The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of cleaning up after water, sewer, fire, smoke, wind, chemical, or other similar natural disasters.  Call SERVPRO of Manchester/Mansfield at (860.649.0836) anytime, 24/7.

Call On Us
We’re here to help you. The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of cleaning up after water, sewer, fire, smoke, wind, chemical, or other similar natural disasters. 


SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Businesses Can Avoid Many Disasters

6/2/2017 (Permalink)

SERVPRO's Emergency Ready Profile brochure Protect your business by having an emergency plan in place.

Saving time and money through a lack of planning doesn’t work in business. It also doesn’t work in minimizing the costly effects of natural disasters. Smart businesses do think and prepare for common disasters. Those businesses also don’t fool themselves into thinking the business property and employees are well protected when they’re not.

Emergency Plan
Most commercial businesses understand the importance of having a written emergency plan. A plan like the SERVPRO Emergency Ready Profile can help prevent or minimize a business disaster repair. It can keep costs down. And after disaster strikes an Emergency Ready Profile can help you get your business back in business sooner. But just having a plan isn’t enough.

Need Expert Disaster Preparation Advice? Call SERVPRO of Manchester/Mansfield At 860.649.0836

Creating a plan like the SERVPRO Emergency Ready Profile eliminates some risks. For example, thinking through and acting on an emergency plan might cause your business to get rid of dangerous chemicals that currently are stored on site. Or creating your Emergency Ready Profile could identify a serious flaw in your building evacuation plan or a weakness in your sprinkler system so you can correct it before damage occurs. But businesses with an emergency plan sometimes rest too easy.


Why Having A Plan Isn’t Enough
Your business needs to keep the emergency plan up-to-date. You cannot create an Emergency Ready Profile and let it sit on a hard drive or shelf somewhere without further thought. Say for example that you built a comprehensive emergency plan two years ago. Since that time your business has added new machinery housed in a new addition to your facility. The plan must be updated to take into account the new addition and machinery. Or imagine your business has grown and you’ve added 10 new employees. How will they be made aware of the emergency plan? Will the addition of new employees mean you need to adjust your emergency evacuation procedures? 

How To Keep Your Emergency Plan Effective
Here are a few things your business can do if your emergency plan isn’t current:
1. Review your plan every year. Look for gaps.
 Are all facilities covered?
 Are the phone numbers and contact information for emergency responders up to date?
 Have you made renovations that should be noted in the plan?
 Have you added or moved hazardous material or valuable equipment?
2. Conduct training for the team charged with implementing the plan.
3. Make sure all the key players know how to immediately access your business’s emergency plan. 
4. Have SERVPRO of Manchester/Mansfield analyze your plan.
5. Ask a new facility manager or other key employee to test your business’s emergency plan.
 Does the plan make sense to them?
 Would they add or change anything?
6. Re-evaluate who’s in charge of the plan.
 During a natural disaster you want the decision-makers to be people who remain calm.
 The disaster team should know the plan and be able to make quick decisions.
 Your team should also know how to actively engage others and give clear direction.  

Need Expert Disaster Preparation Advice? Call SERVPRO of Manchester/Mansfield At 860.649.0836

7. Run a disaster drill.
 Conduct a mock exercise around the table with all the key players.
 Or conduct a full scale mock disaster around your facility.

Plan To Prevent Or Minimize Disasters
You protect lives, save money, and guard your business best when you plan for disaster before any disaster happens. Having a complete emergency plan, including an Emergency Ready Profile; having a trained disaster team in place; and knowing the steps you will take does more than bring peace of mind. It helps protect your business and your employees from the huge personal and business costs involved in a major disaster.

Disasters Permanently Close 50% Of Businesses
When a natural disaster strikes, one out of every two businesses never returns to the marketplace. And of those businesses that do recover, half go bankrupt within three years. The commercial businesses and facilities that do survive disasters are usually those with an up-to-date and well thought out emergency plan in place before the flood, storm, fire, hurricane, or other disaster strikes.

More Home Disaster Prevention Information  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how you can help protect your home and business from disasters and how to deal with mold, fire, water, sewage, smoke, chemical, or other damage.

Call On Us
We’re here to help you. The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of cleaning up after water, sewer, fire, smoke, wind, chemical, or other similar natural disasters. You can create your own Emergency Ready Profile with us in less than an hour. That time could save you days of business interruption and help keep the cost of any damage from a disaster down. Call SERVPRO of Manchester/Mansfield at (860.649.0836) anytime, 24/7.

We protect businesses and facilities in many towns including:
  Andover  Hebron
Bolton   Manchester
  Columbia  Mansfield
  Coventry  Storrs


SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Fire Damaged Property? A Money-Saving Idea

5/19/2017 (Permalink)

Fire and Water Droplets Act quickly and you can often save money and possessions after a fire.

A fire in your home or business is terrible. The damage can overwhelm you, but don’t let that happen. By acting quickly and making good decisions you can often save money and save some possessions that at first you thought you had lost forever.

How To Save Some Valuables
The more time between your fire and the restoration, the more costs you incur and the fewer items you can restore. At SERVPRO of Manchester/Mansfield we know that—depending on the extent of the fire damage—people have saved valuable possessions that looked like a total loss. SERVPRO clients have saved clothing, leather, books, photographs, kitchen items, furniture, and more.

Must Replace? No, It’s Restorable
Fire damaged property may be burnt or smoke-filled. You may think the best thing to do is to throw things away. Actually, a professional fire restoration crew can often point out items that are recoverable. But prompt fire cleanup and restoration is important because the items found in your home—furniture, carpet, walls, drapes, and even ceilings—can absorb smoke. If too much time elapses between when the fire damage occurs and when fire cleanup occurs, the effects of smoke damage can last for months.

Good As New
SERVPRO of Manchester/Mansfield cleans and deodorizes restorable items. Sometimes we can restore them to preloss condition. Don’t throw away any valuables until you’re certain they must be replaced. Save your property and save money. That’s a win/win!
Call SERVPRO of Manchester/Mansfield to discuss.

Call SERVPRO Of Manchester/Mansfield At 860.649.0836.

We’re the fire restoration and clean up company that has saved property and saved money for the owners of fire damaged businesses and homes. Whether you're in Bolton or Coventry, Andover or Hebron, Columbia or Mansfield, we can help.

Every fire, smoke, and soot damage event is different and requires a unique solution, but SERVPRO’s general process stays the same. At SERVPRO of Manchester/Mansfield here are the steps we follow after a fire damage emergency.


Step 1: Emergency Contact
The restoration process begins when you call the SERVPRO National Call Center, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the nearest crew with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment
Our professionals will carefully inspect and test adjoining rooms of your business or home to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and  protect against further damage, SERVPRO of Manchester/Mansfield can board up missing windows and walls and place tarps on any damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately. We remove the majority of the water. Then we use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Smoke and Soot Removal
It’s critical at this stage to remove the smoke and soot from all surfaces—ceilings, walls, and others. Fire does the initial damage. Damage from smoke and soot can be just as devastating.

Step 6: Cleaning and Sanitizing
SERVPRO of Manchester/Mansfield will clean all of your restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your possessions to pre-fire condition. We also can remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. Or restoration may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

You can save money and possessions when you use trained professionals immediately after a fire. You’re back in business or back in your home faster with less damage when you act quickly.

More Home Disaster Prevention Information  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how you can help protect your home and business from disasters and how to deal with mold, fire, water, sewage, smoke, or other damage. 


SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Home Disasters You Can Avoid

5/18/2017 (Permalink)

Clogged Gutters Fix a small problem before it becomes a big problem

You cannot stop a hurricane, flood, fire, or other disasters but you can avoid many types of mini-disasters. When you proactively deal with these minor headaches you can prevent or lessen the impact of many major headaches later. Don’t let these little issues fester and grow and become sparks for huge problems. 

1. Overgrown trees and shrubs

Signs: Do tree branches extend over your roof? Are large bushes growing close to your foundation? Do you have tall within feet of your foundation? These are some signs that your house may be unnecessarily endangered.

Act now because: In a storm large tree branches can fall on and damage your roof, siding, and windows. Trees that grown too large too close to your home or business can grow roots underneath the foundation and cause the foundation to uplift. Roots from bushes and trees can sometimes penetrate existing cracks in your foundation. Even healthy trees can fall on your home if they’re tall enough and are struck by lightning or hit by high winds.

Action to consider: Trim back branches so they don’t come within five feet of your roof. Consider replacing overgrown bushes with smaller ones and plant them at least six feet from your foundation. Ask a tree expert to consult with you on the health of large trees on your property and whether they pose a threat to your home or business.  Read this for more about tree dangers.


2. An Aging Roof

Signs: Cracked, curled, or missing shingles mean your roof is near its life’s end. Leaking may soon start or even be in progress in areas where you can’t notice it. Other signs include cracks in the flashing around chimneys, skylights, roof valleys, and the rubber boots around vents.

Act now because: If your roof doesn't provide a proper barrier to rain and snow, water can find its way to your home's drywall and insulation, leading to rot and interior water damage.

Action to consider: You might be able to replace a shingle here and there, or patch leaky flashing. But if your roof is more than 20 years old, it's probably time for a new one. If it's an asphalt shingle roof with only one layer, you might be able to add a second layer over it, lowering the project costs significantly.

3. Rainwater Runs Or Pools Where It Shouldn’t

Signs: When it rains the water pours over your gutters and/or puddles along your foundation walls.

Act now because: Water can quickly damage or ruin siding and foundation walls. If it pools around your foundation it will eventually find its way inside your home and damage floors, walls, and more.

Action to consider: Inspect all your gutters. Remove all clogs and patch any holes You can clear clogs yourself, but if your metal gutters are corroded, talk to a pro about replacing them.

Want Help? Call SERVPRO Of Manchester/Mansfield At 860.649.0836.

4. Ants, Termites, Or Other Pests

Signs: If you see rotted wood in the sill plate that sits on top of the foundation and cast-off wings along window sills and walls you’re seeing evidence of termites. Piles of sawdust along baseboards are a sign of carpenter ants.  

Act now because: Tiny as they are, termites, ants, and other insects can cause major structural problems if left to nosh on your home's wooden framework.

Action to consider: Call an exterminator. Check for accreditation on the database of the National Pest Management Association (pestworld.org). If you’re thinking of hiring an exterminator get quotes from two or three so you can compare prices, customer service,  and professionalism.

5. Cracks in your home’s foundation

Signs: Do you have cracks in the concrete, especially cracks that are wider than 3/16 inch? Do you have a wall that’s bulging and buckling?

Act now because: An unstable foundation can compromise the entire structure of your business or house.

Action to consider: You can probably fill hairline cracks with an epoxy injection system. But if the cracks seem to be getting bigger consult a structural engineer.

Want Help? Call SERVPRO Of Manchester/Mansfield At 860.649.0836.

6. Mold and mildew

Signs: Musty odors, dank air, and black mold spores growing on surfaces such as your bathroom ceilings.

Act now because: Any surfaces that harbor extensive mold (including drywall, carpet, and ceiling tiles) need to be removed. If you don’t remove moldy surfaces eventually mold spores will be released into the air, causing allergic reactions and asthma attacks.

Actions to consider: If you catch them early, patches of mold less than 10 square feet can be treated with a homemade solution of one cup of chlorine bleach per gallon of water. Wear an N-95 disposable respirator, goggles, and heavy-duty gloves. For larger outbreaks, or if the ventilation system is contaminated, call in a mold-remediation pro like SERVPRO of Manchester/Mansfield.

More Home And Business Disaster Prevention Information  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles about how you can help protect your home and business from disasters and how to deal with mold, fire, water, sewage, or other damage.

Your Natural Disaster Cleanup and Restoration Service
SERVPRO of Manchester/Mansfield has expertise in natural disaster preparation, cleanup, and restoration.  If you suffer fire, water, mold, chemical, or storm damage, call SERVPRO of Manchester/Mansfield (860.649.0836) anytime. We've served commercial businesses and homeowners in Andover, Bolton, Columbia, Coventry, Hebron, Manchester, and Mansfield. 

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Business Emergencies In Manchester

4/28/2017 (Permalink)

Downtown Manchester In Manchester and elsewhere, being prepared for a natural disaster is a huge factor in keeping the damage and costs down.

No business owner likes to think about disaster. But being prepared for a commercial natural disaster and having an emergency plan can save time, money, and even lives.

What if a storm severely damaged your business? Would you and your business employees know what to do? Would you act quickly and do the most important tasks first? For businesses in Manchester and the region, here are some ways you can become more prepared.

 An Emergency Checklist

SERVPRO of Manchester/Mansfield has a top line action checklist built especially for events involving severe water or fire damage. Most of the items apply to many other types of storms and disaster. All of the items are designed to keep your business employees safe and help reduce business interruption (the time your company is out of business because of the results of a disaster).  

 1. Be Out In Front: Be Alert And Stay Informed

When severe weather is approaching or other potential danger is near your Manchester business, stay tuned in to those sources that give you the latest local information. Usually, that means listening to local weather reports or news reports. Think about precautions you may want to take before the emergency hits. That could include things like moving your business vehicles to higher ground, turning off utilities, disconnecting electrical equipment, sending employees home, and other steps.

2. Safety First And Always

Make your employees’ safety your first priority. That includes items like having a business evacuation plan, identifying designated meeting places outside your building, appointing team leaders who can keep track of employees, keeping all safety equipment in good order, and more.

3. Stop Damage At Its Source

A disaster may originate in your building or on your property. If so, you may be able to reduce or stop the water, fire, smoke, chemical, or other damage with fast action. For example, if a chemical leak starts a fire, shut down the source of that chemical. Stay safe and do not hesitate to call the local fire, police, or other authorities.

4. Notify Your Emergency Contacts

Have a list of the places you need to call in an emergency and call them immediately. Depending on the situation, your emergency contacts might include the Manchester Fire Department and the Manchester Police Department. The list should be readily available throughout your facility. A small team of employees should be trained in when to call, who to call, and what information to gather before making the call.

5. Call SERVPRO

Every week, sometimes every day, SERVPRO of Manchester/Mansfield responds to residential and business emergency situations. We know what to do to keep you, your employees, and your business property safe and minimize damage. After a natural disaster strikes, our goal is to make your business fully operational again as quickly as possible.

Call SERVPRO of Manchester/Mansfield 24/7. Call 860.649.0836.

6. Notify Key Contacts

Key contacts are different than emergency contacts. Emergency contacts are community or governmental resources that will help you deal with the damage or disaster. Key contacts are people like your property manager, insurance agent, maintenance crew, and others you need to inform and who can offer restoration, clean up, repair, or other types of help after the disaster is over.

7. Secure Your Business Property

Once it’s safe to do so, secure your building and property. That might mean putting tarps over a damaged roof, covering broken windows, or doing other tasks that will protect your property from further damage.

8. Have Before Photos And Take After Photos

You will improve your ability to collect full damages from your insurance company by taking pictures of everything the water, fire, or other elements damaged. It’s also good to have pictures of how your building and property looked prior to the damage for comparison sake.

9. Write An Event Summary

Details build your case with your insurance company. Write down as many significant facts as you can: time of the damage, extend of the damage, actions you took, and more. Not only does this help advance your insurance claim, it can also help you decide what worked well and what you need to change the next time you have to respond to an emergency.

Call SERVPRO of Manchester/Mansfield 24/7. Call 860.649.0836.

10. Review Emergency Plans Frequently

Create an emergency plan and train a small group of employees in how to implement the plan. Just like fire drills are a good idea, having a mock disaster run through can help prepare people while identifying any missing elements or opportunities to improve the plan.

More Safety Information    Every month we publish educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, chemical, or other damage. 

Call On Us

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of assessing and cleaning up after a natural disaster. Rely on the professionals. Call SERVPRO of Manchester/Mansfield at 860.649.0836 anytime, 24/7. SERVPRO of Manchester/Mansfield IICRC Certified Ralph DiCristofaro 540 N. Main Street Manchester, CT 06042

Call 860.649.0836 24 hour emergency service

Home Fire Safety Checklist

4/18/2017 (Permalink)

Checklist Do a safety check around your home

This quick checklist can help you reduce the risk of fire in your home and protect your family from smoke cleanup.

• Keep matches and lighters away from children.
• Check electrical appliances for loose or frayed cords.
• Be sure to never place electrical cords under rugs or carpets.
• Don’t overload any electrical outlet.
• Make sure none of your lamps or fixtures are in contact with any fabric.
• Install GFCI (ground fault circuit interrupter) outlets near water sources like your kitchen and bathrooms.
• Have your furnace inspected every year by a licensed professional.
• Keep any space heaters away from flammable items like curtains, reading material, and bed sheets.
• Equip your fireplace with a metal fire screen or heat-tempered glass doors.
• Have your fireplace cleaned and inspected every year.

For home safety advice call SERVPRO Of Manchester/Mansfield Today At 860.649.0836

Safety Equipment
• Install smoke alarms on every level of your home and in each sleeping area.
• Change smoke alarm batteries every year and keep the alarms in working order.
• Replace your smoke alarms every 10 years.
• Install a carbon monoxide alarm on every floor of your home.
• Keep at least one working fire extinguisher in your home and make sure everyone knows how to use it and where it’s kept.
• Consider keeping emergency safety ladders in all bedrooms above the ground floor.

Home Escape Plan
• Identify two ways out of each room, including any basement rooms.
• Create an escape plan and practice with the entire family.
• Make certain everyone in the family knows and abides by the rule: In case of fire, get out of the house and stay out.
• Select a family meeting place.


For home safety advice call SERVPRO Of Manchester/Mansfield Today At 860.649.0836

More Safety Information  
Every month we publish educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, chemical, or other damage. 

Call On Us
The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of preventing, assessing and cleaning up after a natural disaster. Rely on the professionals. Call SERVPRO of Manchester/Mansfield at 860.649.0836 anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Cleaning Up Chemicals Or Biohazards

4/5/2017 (Permalink)

Gas Pump Handles Chemical spills and biohazards affect tens of thousands of businesses and homes every year.

Somehow people see the danger in fires and tornadoes and floods more readily than they tend to see the danger in spilled chemicals or biohazards. In a way, that makes chemicals and biohazards even more dangerous because we may not use as much caution around them as we do with other natural disasters.  And chemical spills are a frequent problem. Dangerous chemical spills and biohazards affect tens of thousands of homes and businesses every year.

A biohazard is a biological substance that's dangerous (unhealthy or unsafe) to people or the environment. Many biohazards are made of bacteria or other microorganisms. Medical waste, sewage backups, pesticides, animal byproducts, and contaminated flood waters are other examples of biohazards. A chemical spill is when a chemical is accidentally released. In the case of non-toxic chemicals, dealing with a spill can be straightforward, since the spill simply needs to be cleaned up. Some common spills involve diesel fuel, paint products, and pesticides.


Leave The Area
After a toxic chemical spill or biohazard event, leave the site. Don’t return to the site until you know it’s safe or until you know exactly what you’re dealing with and have the proper equipment to protect yourself and perform the cleanup.  Call emergency service personnel if the situation may be life-threatening. Treat all bodily fluids as if they are contaminated. And turn off the HVAC system if the hazard involves sewage damage.

Biohazard Don’ts
•    Don’t leave wet fabrics in place. Hang furs and leather goods.
•    Don’t leave books, magazines, or other colored items on wet carpets or floors.
•    Don’t use your household vacuum to remove water.
•    Don’t use your television or other household appliances.
•    Don’t turn on ceiling fixtures if ceiling is wet.
•    Stay out of rooms where ceilings are sagging.

Major Vs. Minor Spills
In general terms, a major spill involves a substance that is flammable, reactive, or toxic. Any chemical or biohazard event is major if so much has been spilled that you cannot clean it up or if anyone has been exposed to a dangerous chemical. A minor spill is one involving a substance of low to moderate danger that no one has been exposed to and that you have the right equipment and training to clean up. 

More Home Disaster Prevention Information  
Every month on the SERVPRO of Manchester/Mansfield blog we publish educational articles on how businesses and homeowners can protect themselves from disasters and how to deal with mold, fire, water, sewage, or other damage. 


For Biohazard Cleanup Or Restoration Needs Call SERVPRO Of Manchester/Mansfield At 860.649.0836 Anytime

Here For You
In the Manchester/Mansfield office the SERVPRO team has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, biohazards, and natural disaster cleanup. Call SERVPRO of Manchester/Mansfield 860.649.0836 anytime, 24/7.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, Connecticut 06042
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836

After Water Damage Removing The Water Isn't Enough

3/20/2017 (Permalink)

Flood Damaged House After water removal you need dehumidification.

Maybe you've had a flood, sewage overflow, rain leak, or other water disaster. Whatever caused the water damage it isn’t enough to just remove the visible water. Your floors and walls may look dry when the standing water you can see is gone, but they may still be still wet to the touch. After water removal you need dehumidification.

Most building materials (plaster, drywall, wood, etc.) are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause a need for mold damage cleanup.

Get Rid Of Moisture. Call SERVPRO Today At 860.649.0836

SERVPRO of Manchester/Mansfield technicians can manipulate temperature and relative humidity to remove the remaining moisture. We use specialized equipment, including industrial air movers and dehumidifiers, to remove water and other moisture retained by building materials. Our professional technicians carefully monitor the progress using moisture meters until the materials in your home or business return to acceptable drying goals.

Without this process of dehumidification you can suffer more unseen damage and live in an unhealthy, mold-infested environment.


Don’t Cut The Drying Process Short
We can dry your carpets in 24 hours. Moderately wet drywall dries in 1-3 days. Other materials like hardwood flooring, plaster, concrete, and wood may require 7-10 days to dry.  Contractors and claims professionals who promise to dry your home or business in three days are ignoring basic scientific principles. Don’t short change the drying process.

Use A Scientific Process
Structural drying is a scientific process that requires professional water damage training and the use of specialized instruments.  Your property’s damage is very site-specific. One solution does not fit all. SERVPRO of Manchester/Mansfield water damage technicians are highly trained in psychrometrics, the science of drying, and always use IICRC S500 industry standards for professional water damage restoration.

Get Rid Of Moisture. Call SERVPRO Today At 860.649.0836

Drying And Restoration Step By Step
Our water damage restoration techniques include:
•    Removing standing water and recovering your assets
•    Measuring moisture and recording all damage
•    Detecting any leaks (non-invasively)
•    Drying your home or business structure by technical means
•    Restoring machinery, electrical appliances, equipment and furniture, files, and documents
•    Cleaning, sanitizing, and disinfecting to destroy micro-organisms and mold
•    Removing or neutralizing odors

We’re here to help you.

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of cleaning up after water, sewer, fire, mold, smoke, or other similar damage. Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

More Safety Information   
Every month we publish educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, chemical, or other damage. 

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Chemical Spill Safety

3/10/2017 (Permalink)

Chemical Spill 55 Gallon Drum Never re-enter your home or commercial property after a chemical spill until emergency crews say it's safe to do so.

Floods, storms, hurricanes, and other disasters often cause chemical spills. You never want to re-enter your home or commercial property after a chemical spill until emergency crews have completed their work and the buildings are considered safe. Even then, the federal government’s Environmental Protection Agency advises you to take precautions like:

  • Look carefully for and avoid leaking containers, especially of chemicals like caustic drain cleaners and chloride bleach.
    •    Keep other people and pets away from leaking or spilled chemicals.
    •    Clearly mark and set aside unbroken containers until they can be properly disposed of.
    •    Leave damaged or unlabeled chemical containers undisturbed whenever possible.
    •    Don’t turn on drinking water pumps (risk of electric shock) or use the septic system until you have it inspected.
  • Avoid flood water. Often, flood water is contaminated with raw sewage or hazardous chemicals.

For Chemical Spill Advice Call SERVPRO Of Manchester/Mansfield At (860) 649-0836

  • Don’t combine chemicals from leaking or damaged containers. Doing so may produce dangerous or violent reactions.
    •    Don’t dump chemicals down drains, storm sewers, or toilets.
    •    Never attempt to burn household or business chemicals.
    •    After a chemical spill open all the windows.
     

What If You Smell Gas?

If you smell gas or hear the sound of escaping gas, don't smoke, light matches, or operate electrical switches. Don't use either cell or conventional telephones or create any other source of ignition. Leave the home or building immediately. Leave the door open and any windows that may already be open. Notify emergency authorities. Don't return to the building until you are told by authorities that it is safe to do so.


Stay Away from Building Materials

Avoid walking over or otherwise disturbing building materials. Building materials may contain hazardous chemicals or components such as asbestos. These materials, when carried by the air, can be breathed in and cause adverse health effects. Staying away can prevent physical injury and other health issues. If you suspect that asbestos containing materials may be present in your building or home, do not enter. 

For Chemical Spill Advice Call SERVPRO Of Manchester/Mansfield At (860) 649-0836

Possible Asbestos Materials

According to the EPA asbestos mainly affects the lungs and the membrane that surrounds the lungs. Breathing high levels of asbestos fibers for a long time may result in scar-like tissue in the lungs and in the pleural membrane (lining) that surrounds the lung. Asbestos-containing materials often include the following:
•    Boiler/pipe insulation
•    Fireproofing
•    Floor tiles
•    Asbestos roofing
•    Transite boards used in laboratory tabletops and in acoustics in auditoriums, music rooms and phone booths

Federal, state, and local personnel are often deployed to affected areas to establish debris-management programs, including household hazardous waste collection and disposal programs. These efforts may take days or weeks to come to all communities. In the meantime, the EPA urges people to exercise caution. Report any concerns to your local environmental, health, and waste disposal authorities.

More Safety Information   
Every month we publish educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, chemical, or other damage.

Call On Us

The team at SERVPRO of Manchester/Mansfield has specialized training and experience in virtually all aspects of assessing and cleaning up after a natural disaster. Rely on the professionals. Call SERVPRO of Manchester/Mansfield at 860.649.0836 anytime, 24/7.

SERVPRO of Manchester/Mansfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.649.0836
24 hour emergency service

Water Disaster? Use The Pros.

3/6/2017 (Permalink)

Water Disaster Flood Acting fast after water damage can limit the damage and restore your property more quickly at less expense.

How much long-term damage water does to your home or business depends a lot on you. After a water disaster (flood, leak, storm, ice melt, sewage flow) at your home or commercial property you need to act fast. Acting fast can limit water damage cleanup and restore your property more quickly at less expense.  

Excessive standing water can pose health hazards, ruin valuable property, damage furniture and art, and weaken the structural integrity of your home or business. We recommend you hire a  professional water removal service. Here are four reasons why you should depend on professionals like SERVPRO of Manchester/Mansfield:

1. What Looks Dry May Not Be Dry
You may not be safe even after the visible water is removed. Furnishings and buildings can soak in and retain excessive levels of moisture. That promotes microorganism development and fungi growth, even when you don’t see any water. SERVPRO of Manchester/Mansfield uses a professional drying process that includes specialized air movers and dehumidifiers. It’s a surer, more thorough, and faster way to remove water and moisture. We continue the drying process until moisture measurement inspections indicate the ambient air humidity is back to normal.

2. Prevent Dangerous Bacterial Growth
Standing or slowly dripping water attracts microorganisms. These forms of bacteria can breed very quickly. Moisture is the driving force allowing growth of mold, mildew, and bacteria. A thorough drying is essential to assure your health and safety.

Concerned About Water Damage? Call SERVPRO of Manchester/Mansfield Today At 860.649.0836

3. Salvage Your Possessions
Materials and furniture exposed to excessive water must be carefully evaluated. A SERVPRO of Manchester/Mansfield professional can evaluate and explain to you what’s safe to keep and what must be discarded. We use a proprietary software technology called CCIS to inventory each room. We list categories of not-salvageable, salvageable, and questionable items and materials  for you and your insurance adjuster. Then you can decide how to proceed with your water damage restoration process. We strongly believe in restoring rather than replacing your possessions whenever possible. Restoring rather than replacing keeps your costs down. Restoring sometimes gives people back possessions they thought were gone forever.

4. Protect Your Health And Safety
Attempting to remedy water damaged possessions and materials on your own can cause physical stress and unwanted, unknown exposure to health hazards such as category 3 water. Category 3  is the worst classification of water. It means the water is grossly unsanitary and could cause severe illness or death if ingested. You may hear category 3 water called black water. Sources of category 3 water include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth. Whether your water is category 3 or not, safety clothing, gear, equipment, and know-how are essential aspects leading to a safe and effective water damage restoration process.

What Should You Look For In A Water Removal Company?
• Industry experience and leadership
• A reputation for professionalism and customer service
• 24/7 emergency services
• IICRC-certified technicians, with extensive supplemental training
• A free estimate, action plan, and work with your insurance agent


Your Water And Natural Disaster Cleanup and Restoration Service
Our expertise is disaster preparation, cleanup, and restoration.  If you suffer fire, water, mold, chemical, or storm damage, call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Your Insurer Will Help After A Disaster

2/20/2017 (Permalink)

SERVPRO Technicians When disaster strikes one of your first calls should be to your insurance company representative.

We hope you have good insurance. If you do, you will greatly appreciate your home or business insurance carrier after a natural disaster. But work smart with your insurance company and its claim adjuster. Helping them do their job right can speed the approval of your insurance claim and assure you are fully and properly reimbursed for the damage based on your policy and coverage. Check out these tips from the Insurance Information Institute.

 After a disaster one of the first things to do is to contact your insurance representative. Ask:

  • Is this damage covered under the terms of my policy?
  • How soon do I have to submit a claim?
  • Will my claim exceed my insurance deductible (the amount of loss you agree to pay before your insurance policy coverage kicks in)
  • How long will take to process my claim?
  • Do I need to submit estimates for repairs?

Your insurance representative isn’t the one who’ll come to your home or business to inspect the damage. An insurance claim adjuster will. Your rep will put you in touch with a claim adjuster from your insurance company. You’ll need to prepare for the adjuster’s visit.

Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

Preparing For The Adjuster's Visit

Your insurance company may send you a proof of loss form to complete or the claim adjuster may visit your home first. (An adjuster is a person professionally trained to assess property damage.) In either case, the more information you have about your damaged possessions -- a description of the items, approximate date of purchase, and what it would cost to replace or repair -- the faster your claim generally can be settled by the insurance company.

  • To substantiate your loss, prepare an inventory of damaged or destroyed items. Give a copy to the insurance adjuster along with copies of any receipts. Don’t throw out damaged items until the adjuster visits you. You should also consider photographing or videotaping the damage. If your property was destroyed or you no longer have any records, work from memory.
  • Identify structural damage to your business or home and other structures such as your garage, tool shed, patio, or in-ground swimming pool. Make a list of everything you want to show the adjuster. Are there cracks in walls? Is your roof missing shingles? Are windows broken or cracked? Have your electrical system checked. Most insurance companies pay for these inspections.
  • Get several written bids from licensed contractors. The bids should include details of the materials to be used and prices on a line-by-line basis. This makes adjusting the claim faster and simpler.
  • Keep copies of the lists and other documents you submit to your insurance company. Also keep copies of whatever paperwork your insurance company gives you and record the names and phone numbers of everyone you speak to.

Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

Flood Damage Often Excluded

Flood damage is excluded under standard homeowners and renters insurance policies. Flood coverage, however, is available as a separate policy from the federal government’s National Flood Insurance Program (NFIP) and from a few private insurers. The NFIP provides coverage up to $250,000 for the structure of the home and $100,000 for personal possessions. Flood insurance claims should be filed with your homeowners insurance company.

We’re Here To Help

Here at SERVPRO of Manchester/Mansfield we often work with business owners and homeowners and their insurance company representatives.  Some customers use us to be certain they’re fully prepared for what the insurance company will require before they will consider a claim.  Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Your Home's Dirty Places You Don't Know About

2/16/2017 (Permalink)

Tooth Brushes Looks innocent. May hide 2 million bacterial cells.

Most of our work involves major cleanups and restorations like you need after storm, fire, or water damage. So people who haven’t experienced a natural storm disaster restoration often think SERVPRO of Manchester/Mansfield may not have words of wisdom for them. Today we’d like to disprove that myth. Here’s some information on general cleaning issues that affect us all.

Even neat and clean freaks have hidden places in their homes that are not neat and clean. You may be surprised by where the most disgusting places in homes tend to be and how to make them shine.

Most Overlooked Dirty Place In Many Homes
In a 2015 survey conducted by cleaning services startup, Handy of its 500 top-ranked pros, 37 percent of the professional cleaners rated shower curtains as the most overlooked dirty place in clients' homes. How important is this? Well, it's worth noting that in rare cases, mold, mildew, and soap scum buildup can cause serious infections.

How To Clean Those Nasty Shower Curtains
You can eliminate grime and germs on a fabric, plastic, or vinyl curtain by putting it in the washing machine along with a few towels to keep the curtain from wrinkling. Wash in warm water. Use a 1/2 cup bleach and 1/4 cup of laundry detergent. Then immediately hang dry the curtain.

Need Cleaning Help? Call SERVPRO Of Manchester/Mansfield At 860.649.0836

Clean Here First
Of course, the first place to clean is the bathroom, but did you know that in the bathroom one of the best things you can quickly do is wipe down the sink? That’s what Becky Rapinchuk, Clean Mama blogger and author of The Organically Clean Home book, recommends.

Your Own Cheap Disinfecting Spray
You can easily put together Becky’s inexpensive chemical-free disinfecting spray. Just combine  ½ cup vodka (for germ-killing properties), ½ cup white vinegar, 10 drops lavender essential oil, 10 drops lemon essential oil and 1½ cups water (distilled or boiled and cooled). Spritz your sink and other bathroom areas. Come back in 10 minutes to rub down surfaces. If you have a pedestal sink wipe down the front and sides, all the way to the floor. Now that’s something not all of us do.

Toilet Areas We Often Fail To Clean
If you meticulously scrub the toilet bowl and toilet seat weekly and there's a lingering musty smell, the next order of business is to clean two parts you're likely missing: toilet seat hinges and the base of the bowl. If you don't have a toilet seat with hinges that lift, you'll need a Phillips-head screwdriver to unscrew the hinges to remove the seat completely. Once that's done, spray the hinges and cover them completely with disinfectant. If the hinges are smelly or stained, Becky Rapinchuk suggests sprinkling a bit of baking soda on the hinges and letting that sit. That will take that odor away. Then rinse it and wipe it down. To tackle another possible source of odor, spray the outside of the bowl and behind the toilet, let it sit, and wipe up with a microfiber cloth (or paper towels if really grimy).

Need Cleaning Help? Call SERVPRO Of Manchester/Mansfield At 860.649.0836

Toothbrush Holders Home To Millions Of Germs
The benign-seeming toothbrush holding cup is one of the germiest spots in anyone’s house. Some experts say the average toothbrush holder is holding more than 2 million bacteria cells. Use one that’s dishwasher safe-- brushed stainless steel or plastic, and clean it once or twice a week.

Sponges Often Contain E. Coli
Sponges can be a breeding ground for bacteria. It's likely that the one near your sink contains E. coli and salmonella bacteria. A two-minute turn in the microwave can kill most of the viruses, parasites, and spores that grow on sponges. Still you should change your sponges every two weeks or so.

Bathtub And Shower Bacteria
About one in four bathtubs and showers harbored the bacteria known as staphylococci. That bacteria can cause problems with superficial skin lesions and urinary tract infections. Keep these germs at bay by using a mild shower spray daily. Do avoid abrasive cleaners.

For More Information
You’ll find disaster preparation, cleanup, restoration, and other information on this site and our sister site, SERVPRO of Bloomfield/Enfield. 

Your Natural Disaster Cleanup and Restoration Service
Again, our expertise is more in natural disaster preparation, cleanup, and restoration. But we hope these cleaning tips are helpful to you. If you suffer fire, water, mold, chemical, or storm damage, call SERVPRO of Manchester/Mansfield (860.649.0836) anytime.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Smoke and Fire: Timeline Of How Fast Damage Occurs

2/6/2017 (Permalink)

Flames from Fire Within minutes the acid soot residues created by a fire can cause your plastics to yellow and small appliances to discolor.

Talk to any fire professional and you’ll hear how important it is to handle fire and smoke damage quickly. When you prolong the restoration of your home or business, you extend the effects brought on by the smoke exposure.

The Institute of Inspection Cleaning and Restoration Certification’s (IICRC) mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration, and installation industries. In other words, the IICRC sets and maintain high standards and educates the restoration industry that SERVPRO of Manchester/Mansfield is part of.  Here’s a timeline from the IICRC that shows the effects of fire and smoke on a home.

Within Minutes
Acid soot residues cause your plastics to yellow; small appliances located close to the source of combustion discolor; and highly porous materials (marble, alabaster) discolor permanently.

Smoke and Fire Damage? Call SERVPRO of Manchester/Mansfield at 860.649.0836

Within Hours
Acid residues stain the grout in your bathrooms; your fiberglass bath fixtures may yellow; uncoated metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators, may yellow; and furniture finishes may discolor.

Within Days
In time, acid residues cause painted walls in your home or business to yellow permanently. Metal corrodes, pits, and rusts. Any fire or smoke affected wood furniture will require refinishing. Your vinyl floors require refinishing or replace¬ment. Clothing in the affected home or business becomes soot stained and upholstery stains permanently.

Within Weeks
Restoration costs escalate greatly. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues.

How This Destruction Occurs
During a fire, soot residue and volatile vapors are carried by rising and expanding air. Those vapors attach to surfaces throughout your business or home. This process occurs repeatedly until the fire is completely out. The soot residue builds up on surfaces layer by layer. By the time restoration technicians (like those from SERVPRO of Manchester/Mansfield) arrive, lacquer-like soot residue may be quite difficult to dissolve and remove.

Smoke and Fire Damage? Call SERVPRO of Manchester/Mansfield at 860.649.0836

We Have More Ways To Help You
The professionals at SERVPRO of Manchester/Mansfield are commercial property water damage restoration experts. We've served clients in
•    Andover
•    Bolton
•    Chestnut Hill
•    Columbia
•    Coventry
•    Ellington
•    Hebron
•    Hop River
•    Lebanon
•    Manchester
•    Mansfield
•    Mansfield Center
•    Somers
•    South Windham
•    Stafford
•    Vernon
•    Willington
•    Windham
•    Willimantic
And beyond

Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Can You Answer These Cleanup, Restoration, & Safety Questions?

2/6/2017 (Permalink)

Question Mark Get smarter on preventing damage to your home or business. Take the quiz.

What don’t you know about cleanup, restoration and safety that you should know? Try answering these questions. If you get some wrong you might want to learn more about that question’s topic. Here’s hoping you get an A+ on these questions.

Check your answers at the end. For more information explore the links we’ve provided. Some of them lead you to blog posts at our sister franchise, SERVPRO of Bloomfield/Enfield. You can also read our other SERVPRO of Manchester/Mansfield blog posts to get more details.   Good luck with the questions.

Answers to your safety, cleanup and restoration questions: Call SERVPRO of Manchester/Mansfield at 860.649.0836

1. According to the latest research what percentage of businesses may never recover if they experience a natural disaster?
2. If you have a toilet, washing machine, or other appliance overflow and the experts say you have gray water on your floor, what does that mean?
3. Are there smokers in your house? To help prevent home fires, what type of ashtrays should you use and when should you put cigarette and cigar butts in the trash?
4. Be sure any wood-burning stove you buy is made of sturdy, suitable material, such as cast iron or steel.  And look for what label?
5. Emergency preparation experts recommend you keep a set of pictures of your commercial building in safe and easy to access place. Why?
6. To protect your home or business’s foundation from cracking due to water damage, the downspouts from your roof should lead water how far away from the foundation? 


Answers to your safety, cleanup and restoration questions: Call SERVPRO of Manchester/Mansfield at 860.649.0836 


7. According to the National Roofing Contractors Association, how often should your home’s roof be inspected?
8. What’s the most common danger from a home heating oil furnace?
9.  Which of these descriptions does NOT mean your commercial property may be at higher risk for water damage: 20+ years old, High-rise with multiple tenants or units, or uses older construction materials?
10. Which is likely to be more dangerous – a solid chemical spill or a liquid chemical spill?

Answers:  1) 50% See this post for more information. 2)Gray water is contaminated water that can cause discomfort or illness and quickly degrade into black water if not treated. For more, see this sewer back up post;  3) Use deep, sturdy ashtrays. Don’t put butts in the trash until they’re cold. For more, see this prevent home fires post; 4) The Underwriters Laboratories (UL) label. For more, see this stove and fireplace blog post; 5) If a storm strikes the pictures can serve as “before” pictures. Take a set after the storm to show the full extent of the storm damage. For more see 3 keys to rebuilding commercial property. 6) At least 10 feet. For more, see protecting your home’s foundation;  7) Twice a year. For more see roof leaks; 8) carbon monoxide. For more see oil furnace dangers; 9) Uses older construction materials. See this post. 10) Liquid. For more, see the post about chemical emergencies.

We Have More Ways To Help You
The professionals at SERVPRO of Manchester/Mansfield are commercial property water damage restoration experts. We've served clients in
•    Andover
•    Bolton
•    Chestnut Hill
•    Columbia
•    Coventry
•    Ellington
•    Hebron
•    Hop River
•    Lebanon
•    Manchester
•    Mansfield
•    Mansfield Center
•    Somers
•    South Windham
•    Stafford
•    Vernon
•    Willington
•    Windham
•    Willimantic
And beyond

 Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Cleaning Your Home After Fire And Smoke Damage

1/27/2017 (Permalink)

Fire Damaged Building We can help you through any fire or smoke damage

It can feel devastating when your home suffers fire and smoke damage.  But by cleaning up sooner rather than later you can best prevent permanent damage or discoloration from soot residue. Check these tips from The Institute for Inspection and Cleaning (IICRC):
•    Check with your insurance company to see if smoke damage from outdoor sources is covered by your homeowner’s policy.
•    Practice safety first. Use a dust mask (like painters use) and gloves as you work.
•    Ventilate your home. Place a box fan in an open window to draw the air and dust out.

Fire and Smoke Damage? Call SERVPRO of Manchester/Mansfield at 860.649.0836


•    Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor.
•    Vacuum floors and upholstery. Make sure your vacuum cleaner has a high efficiency filter. Otherwise, you risk blowing soot back into the air.
•    You may be able to launder draperies, clothing and machine-washable items. Use a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be professionally dry cleaned.
•    Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by spraying with a detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinsing from top to bottom.

Fire and Smoke Damage? Call SERVPRO of Manchester/Mansfield at 860.649.0836


•    If the damage and residue are heavy, it may be best to hire a professional to thoroughly restore your home and belongings. Call SERVPRO of Manchester/Mansfield.
•    If the fire has warped or distorted the structure, consult a licensed general contractor.

Damage increases fire cleanup restoration costs rise the longer you delay neutralization, corrosion control, and cleaning.



We Have More Ways To Help You
The professionals at SERVPRO of Manchester/Mansfield are commercial property water damage restoration experts. We've served clients in
•    Andover
•    Bolton
•    Chestnut Hill
•    Columbia
•    Coventry
•    Ellington
•    Hebron
•    Hop River
•    Lebanon
•    Manchester
•    Mansfield
•    Mansfield Center
•    Somers
•    South Windham
•    Stafford
•    Vernon
•    Willington
•    Windham
•    Willimantic
And beyond

 Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Businesses: Prevent Water Damage

1/20/2017 (Permalink)

Technician with Customer To prevent water damage have an emergency response plan in place.

In most cases you can prevent water damage at your business. But it requires planning and preparation. Being prepared can save you large expenses and more importantly, keep your business running so there’s not business interruption.

In general, if your commercial property fits one or more of these descriptions your building may be at higher risk for water damage:
•    20+ years old
•    High-rise with multiple tenants or units
•    Uses newer construction materials
•    Is exposed to seasonal extremes or geographic-based events
•    Has not been properly maintained
 
Your best bet for preventing water damage is to have a written, up-to-date water damage prevention program. If you need one and don’t have one, here’s a quick checklist of some items to consider:

1. Have A Plan
Have a building emergency response plan in place. Conduct annual drills.

2. Inspect The Roof
Check the commercial building’s roof for: sealants around the HVAC systems, flashing around skylights, stack vents, drains, downspouts, and other rooftop elements. Is everything in good condition? Are there pools of water? From inside the building do you see water stain marks? From inside can you see daylight where you should not see it?

Water Damage? Call SERVPRO of Manchester/Mansfield at 860.649.0836

3. Inspect The Windows
Check your business’s windows annually for tightness, weather-stripping, broken or cracked panes, weak flashing, and other signs of wear.

4. Check Exterior Walls
Are all openings (plumbing, heating, lighting, fire alarms, vents, etc.) sealed against water?  Do the walls themselves need re-pointing or sealing?

5. Fix Small Issues
Repair small leaks promptly. And analyze the cause of any leaks to see if they are symptoms of a system-wide problem.

6. Keep The Maintenance Crew Informed
Instruct occupants, employees, and other people who regularly use your commercial building to immediately notify maintenance when any type of dripping, leakage, or clogged drains are found.

Water Damage? Call SERVPRO of Manchester/Mansfield at 860.649.0836

7. Keep Pipe Records Updated
Be sure pipe diagrams or prints up to date and that they show the location of valves for all liquid carrying systems. Make certain your building maintenance staff knows where the diagrams are kept and that the diagrams are well labeled and easy to reach.

8. Check Shut Off Valves
At least once year check all shut off valves. They should be closed and reopened and lubricated as needed so you know they can be quickly closed during an emergency.

9. Train Your Staff
 Have someone available on all shifts trained to respond immediately to any leak or water damage. And have someone immediately available at all times with authorization (24/ 7) to call and bring in the professional clean up and restoration companies like SERVPRO of Manchester.

10. Do Regular Maintenance
Create a systematic maintenance schedule. Include a written plan for maintenance updates of your commercial property, the building’s equipment, and its systems. Proper maintenance prevents excessive wear and tear and helps avoid catastrophes.


We Have More Ways To Help You
The professionals at SERVPRO of Manchester/Mansfield are commercial property water damage restoration experts. We've served clients in:

•    Bolton
•    Chestnut Hill
•    Columbia
•    Coventry
•    Ellington
•    Hebron
•    Hop River
•    Lebanon
•    Manchester
•    Mansfield
•    Mansfield Center
•    Somers
•    South Windham
•    Stafford
•    Vernon
•    Willington
•    Windham
•    Willimantic
And beyond
   
 Call SERVPRO of Manchester/Mansfield (860.649.0836) anytime, 24/7.

SERVPRO of Manchester/Mansfield
540 N. Main Street
Manchester, CT 06042
Call 860.649.0836
24 hour emergency service

Donation to local Fire Department

9/12/2016 (Permalink)

Firemen at our Fire Department Making a donation to Local Fire Department

Being part of a franchise system, it is easy to get brand visibility. Being involved in the local community is another part of the equation that often gets overlooked. In our area, we have Fire Departments that rely heavily on volunteers to respond to calls. Often times these important services are operated on a very tight budget, and any sort of donation is greatly appreciated as well as greatly needed. SERVPRO Manchester has taken into consideration these factors the past couple of years when working with Fire Departments. We sponsor events such as Golf Tournaments, Fire Safety Days and other community related events. Every once in a while SERVPRO get a call to a fire scene when the department is still working on the fire, or beginning to wrap things up as far as the emergency response. This on the scene experience has given us the opportunity to see a need and address it. Earlier this year SERVPRO Manchester made a donation of one of our high powered air movers to the Tolland Fire Department. This lightweight , easy to use fan can help make the scene safer for fire investigators and other personnel on site by getting rid of some of the remaining smoke and odor. We look forward to working with all the Fire Departments in our community!

Tri County Alliance Of Realtors Affiliate Night

7/21/2016 (Permalink)

Affiliate Night Steve, Elaine and Lisa at Affiliate Night

On Thursday April 21, 2016, The Tri County Alliance of Realtors held their annual Affiliate Night at A Villa Louisa in Bolton. This has always been a fun event in the past, and this year was not any different! This is a great way to network with busy realtors, home inspectors, and others in the real estate business. Having recently merged with another board of realtors brought a lot of new faces and lots of energy to the event. SERVPRO enjoys supporting the Tri County Alliance of Realtors and we look forward to more years of continued support. While we were at our booth, we discussed our home cleaning and deodorization abilities to help realtors maximize the selling price of their listing. We also discussed mold remediation and our Emergency Ready Profile for those agents that deal with commercial or multi –family units. We can’t wait to see if next years Affiliate Night can top this year's!

CAI-CT Mold Luncheon

5/17/2016 (Permalink)

SERVPRO booth The SERVPRO booth before the Expo and Tradeshow!

On Saturday March 19, 2016 The CAI-CT held their annual Tradeshow and Expo at the Aquaturf in Plantsville CT. SERVPRO of Manchester-Bolton is honored to be a member and sponsor of this great organization. The CAI-CT is the premier resource for Condominium owners, Homeowners Associations and Property Managers. The Expo and tradeshow is a well attended event with over 400 registered attendees and over 60 vendors participating, marketing their goods and services to the attendees. Each year, the Expo offers something new for all those who attend. This year, The CAI-CT offered a “Lunch with the Pros” breakout luncheon where attendees had the opportunity to sign up for a specific topic for lunch. The Sessions covered a wide range of topics from legal, to health, to construction to social events. SERVPRO of Manchester-Bolton was excited to dispel some myths about mold and offer some do’s and don’ts when it comes to remediating mold. One of the best parts about working for SERVPRO of Manchester-Bolton is taking the time to educate. We love to share our knowledge and we love having a properly informed community!

Warming Hearts, Warming Hands

3/28/2016 (Permalink)

Clothing Donations Just some of the donations we received!

On February 10th 2016, SERVPRO of Tolland County/ Manchester/ Wethersfield –Rocky Hill / Glastonbury and West Hartford had the honor of being a part of the Second Annual Warming Hearts/Warming Hands clothing drive at Georginas in Bolton. This event is a mutual collaboration between the Greater Manchester and Tolland County Chambers of Commerce. SERVPRO helped to organize and market the event, as well as drop off and pick up donation boxes in the region. In the first year, we were able to collect over 1,000 pieces of clothing that were donated to two local organizations. We found this to be a great success and a building block for the future. This year, we had four very deserving organizations that we were collecting donations for. Even though the snow may have kept some people from attending the networking event, it did not stop the donations from coming in. By the end of the evening, we collected close to 3,000 pieces of clothing , as well as over 500 dollars to be split between the Community Child Guidance Clinic, Manchester Area Council of Churches, KIDSAFE, and Community Health Resources. SERVPRO loves to get involved in the community and this is a great event to be a part of.

Ice Dam presentation

2/1/2016 (Permalink)

Steve Bennett speaking to the group

Back in December, SERVPRO of Manchester-Bolton had the opportunity to do one of the things we love to do. We got to speak in front of the CT Valley BNI group about winter weather. We offered some tips on how to prevent ice dams, what to do if you have an ice dam, and how to choose the correct vendor/contractor to assist with the clean up and restoration. We love being able to speak to groups and offer information that we feel is helpful to business and homeowners alike. 

Connecticut Apartment Association Communications Committee

1/11/2016 (Permalink)

#makeyournetwork

We are proud to be members ot the Connecticut Apartment Association, and we take advantage of our membership by getting involved in the operation and success of the association. Each month, the communications and social media committee gets together to discuss and review events for the CTAA. We truly enjoy having the opportunity to educate and inform the managers and maintenence staff of the communities that make up the CTAA. 

Emergency Ready Profile (ERP)

12/9/2015 (Permalink)

SERVPRO 24/7 SERVPRO is available 24 hours a day, 7 days a week

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Contact our office today for a FREE Emergency Ready Profile for your business.

SERVPRO and Moving Forward

12/3/2015 (Permalink)

Donation Boxes Getting the donation boxes ready for some very generous local businesses!

Last year the Tolland County Chamber of Commerce partnered with the Greater Manchester Chamber of Commerce to coordinate a new hat, mitten and sock drive for the Community Child Guidance Clinic (CCGC) located in Manchester. In just a short amount of time, mostly by word of mouth, the event collected over 1000 pieces for the children. This was definitely considered an important and successful event, and the clients were still able to access these donations as recently as this fall. Being the newest committee of the Tolland County Chamber, the Moving Forward group felt this was a great idea to build upon. We want to get the business community involved this year by placing drop boxes at their location to accept donations. We would like to have at least 20 boxes in the area. We hope to bring in more donations than last year, so we are also going to be donating the collected items to KIDSAFE, Community Health Resources as well as CCGC again. Our collection drive will culminate with a collection receiving/ networking event hosted again this year by Georgina’s Restaurant and Banquets in Bolton Tuesday January 5th 2016.

If you have a business that would like to participate in the collection drive, please contact us so we can arrange a box to be dropped off at your location. All boxes will be picked up on Monday January 4th.

Biohazard & Recovery Continuing Education

11/17/2015 (Permalink)

A few times throughout the year, SERVPRO offers continuing education classes to the Insurance, Real Estate and Property Management industries. These classes allow the attendees to earn credits for their respective fields, or to just be better informed of industry standards and best practices. One of our more recent and popular classes is centered on Biohazards and Bio- recovery procedures. This has proved to be a very informative class for all that attend. If you would like to learn more about our Continuing Education schedule, please call the office or send us an email to be put on our alert mailing list.

Emergency Kit

11/17/2015 (Permalink)

It is always important to prepare before a disaster occurs. An emergency kit is great to have on hand during a power outage. The following items are recommend for your kit:

- Water, one gallon per person per day
- Food, non-perishable 3-day supply
- Manual can opener
- Battery powered radio and extra batteries
- Flashlight and extra batteries
- First aid kit
- Cash

Carbon Monoxide Dangers

11/17/2015 (Permalink)

Carbon Monoxide is often referred to as "the silent killer", as it is invisible, tasteless and odorless.  When it is created certain types of fuels do not burn properly.  Fuels, which can produce this gas, are kerosene, gasoline, coal, natural gas, propane, methane and even wood.  Normally Carbon Monoxide is caused by faulty, improperly used or vented products like furnaces, ranges, water heaters, room heaters and portable generators.

There are precautions to help protect yourself, your family and your employees from deadly CO fumes:

  • Perform regular maintenance on equipment and appliances
  • If necessary to use gasoline powered engines or tools in an enclosed space, make sure that space is well ventilated
  • Install carbon monoxide detectors on every level of your home, including outside of all bedrooms
  • Have fuel burning heating equipment and chimneys serviced annually by a professional

For additional carbon monoxide safety information, visit www.usfa.fema.gov or www.osha.gov

Corporate Citizen Award

10/15/2015 (Permalink)

2015 Award for Corporate Citizen 2015 Award for Corporate Citizen Tolland County Chamber of Commerce

On October 7th 2015 Steve Bennett of SERVPRO received a Corporate Citizen Award from the Tolland County Chamber of Commerce to recognize his efforts to promote the Chamber and make social, civic and business networks grow and blossom in the region. It is truly remarkable to have the type of dedicated staff that volunteers in the community on a regular basis. This recognition comes as a result of Steve and his newly formed chamber committee "Moving Forward," which is taking on the responsibility of reinventing what the perception of a Chamber of Commerce is all about through social media, charitable events and networking events in the area. SERVPRO understands that even though we are a nationally recognized company, we are based locally through our franchises and whenever we have the opportunity to assist with a loss, education or community event, we seize that moment to help and to shine!

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